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Internet User Guide
Technicolor TG589ac
router
For the
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1
Internet User Guide, Technicolor TG589ac
seethelight.co.uk
0800 331 7638/www.seethelight.co.uk
Last amended: 19/04/16

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  • Page 1 Internet User Guide Technicolor TG589ac router For the Internet User Guide, Technicolor TG589ac seethelight.co.uk 0800 331 7638/www.seethelight.co.uk Last amended: 19/04/16...
  • Page 2: Table Of Contents

    3. About Your Router 4. Connecting to Wireless Networks 4.1 Windows Vista 4.2 Windows XP 4.3 MAC OS X-version 10.4 4.4 Windows 7 4.5 Windows 8 4.6 OSX Lion/Mountain Lion 5. Internet Troubleshooting Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 3: Introduction And Your Fibre Equipment

    Please ensure that you read this guide carefully to help you get the best out of your seethelight services. Because seethelight use fibre to bring you high-speed internet, we use some equipment that you may not be familiar with.
  • Page 4 ONT, you can deliver services wherever they are needed in the home (for more on this see 2.4 A ‘wired’ connection using the patch panel) Telephony Master Socket and Telephone Adaptor Applicable for voice services. Please see Telephone User Guide for more information. Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 5 ONT (Optical Network Terminal) This is where the light that passes through the fibre optics on the seethelight network is converted into electrical signals for use by your telephone or computer. The ONT is typically located in an under stairs cupboard (though this may vary from house to house).
  • Page 6: Setting Up Your Internet Connection

    Using the patch-panel, you can deliver services wherever they are needed in the home And remember: Follow these instructions closely and don’t attempt to disassemble any of your seethelight equipment Don’t turn on your power supply until you’re sure everything is connected correctly...
  • Page 7: A Wired Connection

    WAN port of your router. You will now be able Where possible try to place to find the wireless your router in an open space. network and connect, using your SSID and Encryption key WAN PORT Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 8: A Wired Connection Using The Patch Panel (Using Your House's Internal Wiring)

    With the other end of this into a wall socket in the cable, connect to your PC/ relevant room that your Internet enabled device internet service has been through its internet port. enabled to. Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 9 You can enable your internet service to more rooms by adding additional Ethernet cabled connections between your router and your patch panel as shown in the diagram below: PORT 1 PORTS WAN PORT (1-4) Internal Wiring INTERNET PORT Internal Wiring INTERNET PORT Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 10: About Your Router

    The Device is setting up a WPS connection with a 5 GHz wireless client Blinking Orange The 5 GHz wireless network is not activated Flashes orange when it is available Orange Blinking Turns solid green when a device is connected Green Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 11 3.2 Changing the admin password seethelight recommend that you change your router’s default password (quick) to something else to help keep your computer safe online. Use the following procedure to change your password and ensure that you make a note of your new password.
  • Page 12: Connecting To Wireless Networks

    1. Click on the Start button and then click Connect To. 2. Now click on the network that you want to connect to (your SSID), then click Connect. 3. Now enter your network password (WPA2 PSK) then click Connect’ Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 13: Windows Xp

    2. Click on the Turn AirPort On button and select the correct network (your SSID) from the Network Name list. 4. Now enter your network password (WPA2 PSK) then click OK followed by Apply. Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 14: Windows 7

    1. Move the mouse cursor to the upper right corner of the screen until the charms bar appears. Select ‘Settings’ and then select ‘WiFi’ . 2. Select the wireless network you wish to connect to, and click on connect. You will be asked to enter your password. Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 15: Osx Lion/Mountain Lion

    1. Click on the AirPort icon in your menu bar and you will be presented with a list of visible wireless networks. Select the correct Network you wish to join. 2. If the network requires a password, you will be promoted to enter it here. If it doesn’t. you should be automatically connected. Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...
  • Page 16: Internet Troubleshooting

    My connection is slow: There are a number of factors outside of seethelight’s control that may affect the speed at which your computer receives data: Wireless networks are slower than a wired connection Computer performance problems caused by old hardware or incompatible software Viruses or malware slowing your PC down The general internet is busy –...
  • Page 17 Your internal wiring is the responsibility of the house owner/ landlord. To resolve an internal wiring problem, please contact a qualified electrician. Still Having Trouble? Call us on 0800 331 7638 for technical advice. Internet User Guide, Technicolor TG589ac Last amended: 19/04/16...

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