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▪ Troubleshooting
WARNING: Electric shock hazard
Do not disassemble any of the HF chargers. The chargers do not contain any internal user-serviceable parts and attempting
to service the unit yourself could result in electrical shock or burn.
• Power LED does not come on when the power switch is flipped to ON:
Check fuse.
Check cord and input power.
• Charge LED will not illuminate:
The battery is not connected.
The battery is below 4.0V.
• Charging LED remains orange and never turns green:
This happens when the battery cannot be completely charged in a 10-hour period at the selected charge rate. Ensure
the battery polarity is correct. If the error persists, replace the battery.
▪ Limited Warranty
We take great pride in our quality, value and performance and believe that this product should offer you trouble free operation
throughout its lifetime providing you take care to follow the simple instructions in the product documentation. If you experience
any problems with your product, please read the warranty details listed below carefully.
XS Power provides a one year warranty from the date of purchase, to the original purchaser. This warranty covers manufacturing
defects in material and workmanship only. XS Power does not cover damage or failure caused by abuse, misuse, faulty installation,
improper maintenance, or any attempted repairs not carried out by XS Power. There will be no obligations or liability on the part of
XS Power for consequential damages arising from the use of the product or any indirect damages with respect to loss of property,
revenue, or costs for removal, installation, or reinstallation.
For warranty service, the product must be reported to XS Power to receive a unique RGA number (return goods authorization)
and at that time you will be advised of where to send the faulty product. All shipping charges for returns should be prepaid. If the
requested repairs or service are within the terms of this warranty then the item will be returned to you on completion without any
charge. The unit must be in its original packaging with any original accessories. XS Power will not be responsible or accept any
liabilities for any loss or damage to additional items which are sent with returned product.
If the product is not covered under the terms of this warranty. XS Power will advise you of the costs to carry out any repairs necessary
and the unit will be shipped to you on receipt of payment for the work including the return freight charges. Please allow 2 to 4
weeks for return of your product. Under normal circumstance we try to ensure we carry out warranty repairs within 5 working days.
We cannot be held responsible for delays in shipping.
Product Disclaimer
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XS POWER IN CONNECTION WITH YOUR XS POWER PRODUCT AND IS,
WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS
OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XS POWER BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES
HOWEVER ARISING WHETHER IN CONTRACT INCLUDING WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY,
ANY PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To the extent you are entitled to implied warranties
under federal law, to the extent permitted by applicable law they are limited to the duration of this Limited Warranty. Some states and provinces do not
allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential
damages, so the above limitation(s) or exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may have other rights
which may vary from state to state or province to province.
▪ Contact XS Power
Toll-Free: (888)4XSPOWER
Phone: (865)688-5953
Email: info@xspowerbatteries.com
Website: 4xspower.com
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