Software Installation Problems - Palm IIIc Handbook

Software installation problems

Problem
When I install Palm
Desktop software I get an
error that a modem is
attached to my serial port,
but there is no modem
attached.
I cannot install Palm
Desktop software with
Windows 95/98.
Page 200
Solution
Take your organizer out of the cradle
and install Palm Desktop software
again.
Try the following:
1. Disable any virus scanning software
on your computer.
2. Press
CTRL-ALT-DELETE
tasks except Systray and Explorer.
3. Make sure your computer has at
least 20MB disk space.
4. Delete all temporary files.
5. Run ScanDisk on your computer.
6. Reinstall Palm Desktop software.
and end all
Frequently Asked Questions