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Acer CB242Y Manual

Acer CB242Y Manual

24" lcd monitor
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24" LCD Monitor
ACER CB242Y
Service
Service
Service
Acer Monitor CB242Y
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer CB242Y

  • Page 1 24" LCD Monitor ACER CB242Y Service Service Service Acer Monitor CB242Y LIFECYCLE EXTENSION GUIDE...
  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3   1. Exploded view diagram with list of items ....................4   2. Mechanical Instruction ..........................5   3. Firmware Upgrade Process ........................19   4. Writing EDID Process ..........................26   5. FRU (Field Replaceable Unit) List ......................26   6.
  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.
  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items Item Description TPV Part No. ACER Part No. LED BOARD LEPCLQA2 55.TCCM2.004 PANEL 750GBV2381L4L1N000 KL.23806.003 KEY BOARD KEPCLQA6 55.TCCM2.003 ADAPTER BOARD PLPCHI541TCB5 MAIN BOARD CBPRLW5C0Q9 FFC CABLE 30P-30P 395G179M30B8370000 50.TCMM2.004 450MM(MB TO PANEL)
  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1 Prepare a main board, a power board and some essential cables. Connect every cable as the below picture. Use a screwdriver to tighten the screws till the power board and main board with shield are firmly attached. Tape the Mylar.
  • Page 7 Assemble the DECO bezel, the LED board and the panel.
  • Page 8 Connect the cable (mainboard to panel.)
  • Page 9 Put the Mylar slice(Note:refer to last page)marked the information of mainframe position on the panel. Mylar slice edge must be against the bezel. Put the mainframe along the mark. Holding the mainframe while you are removing the Mylar and pasting the tapes. Connector the pin (power board to panel). Prepare a rear cover, a key board and use the screws to lock the key board.
  • Page 10 Connect the pin (LED board / Key board) and the pin (Key board to mainboard), connect the speakers. Use the screws to lock the rear cover.
  • Page 11 Assemble the stand and base ASS’Y.
  • Page 12 4.2 Disassembly procedures: S1. Push the button to remove the stand –base ASS’Y and unscrew the screws on rear cover.
  • Page 13 S2. Remove the rear cover. Use a tool (like picture using) to open all latches. (Be careful the position of the key board.) S3. Disconnect the cables (main board to Key board / LED board to Key board) and remove the screws to remove the key board from the rear cover.
  • Page 15 S4. Tear up all tapes and disconnect the cables (main board to panel), the cable (power board to panel). Unscrew the screw.
  • Page 16 S5. Separate the panel, the DECO BEZEL and the LED board.
  • Page 17 S6. Unscrew the screw of the main board, remove the mylar. Then unscrew the screws of the power board and main board to remove them from mainframe.
  • Page 18 S7. Remove the main board and power board. Disconnect the cables.
  • Page 19: Firmware Upgrade Process

    3. Firmware Upgrade Process 1.Materials ISP JIG: 715GT089-C VGA cable TPV P/N: 389G0728GAADBR Monitor USB cable TPV P/N: 389G017508R1CG USB port driver ISP tool: New F/W...
  • Page 20 2.Connection 3.Install USB driver. 3.1. When insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time.it can auto install success by itself Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF After installation the USB serial port driver, please check the port.
  • Page 21 4. Install RTD tool. Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the EDID writing tool before running the F/W Upgrade tool. 4.1. double- clicks the icon to run it. Note: Must to install driver firstly 4.2.
  • Page 22 4.3 Click “ISP” and “ISP Option” to set as below. (In order to prevent HDCP KEY data loss, please must load the file name contain the “Reduce” of the firmware). 4.4 Close the “ISP Option” window and click the “BigBin” to load the correct F/W.
  • Page 23 4.5 Click to start programming. 4.6 After about 2-5 minutes, there will pop up message as below figure which promotes the upgrade successful.
  • Page 24 5. Check the FW version after upgrade. 5.1. The way to open factory menu. (1) Connect VGA source to monitor and turn it on. (2) The way to factory menu: Pressing the hot key button and DC on, when the screen lights, release the key and press the left botton again to open the menu with “F”...
  • Page 25 (3) If the version is right, please do autocolor in factory menu,choose to“auto color” and click”menu”,when apper the word ”pass”,it’s seems that auto color IS OK. 5.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in”...
  • Page 26: Writing Edid Process

    4. Writing EDID Process 1. Materials list VGA cable USB cable TPV P/N: 389G0728GAADBR TPV P/N: 389G017508R1CG USB port driver ISP JIG: 715GT089-B Monitor ISP tool EDID...
  • Page 27 4.1. Change the EDID files name as below rule. DP EDID WP.dat HDMI EDID WH.dat Analog EDID WA.dat 4.2. Copy these files to one folder named as Acer CB242Y which must contains “config.ini” file. 4.3. Copy Aopen CB242Y to DDC folder and put DDC and ISP tool together.
  • Page 28 4.4 Setting the Config as below. 5. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 5.1. Double-click the icon to open the tool.
  • Page 29 5.2. Select the EDID folder. 5.3. Load EDID successful.
  • Page 30 5.4 Tick the “Only connect VGA” and “Write SN”. 5.5 Set the OtherSetting as below.
  • Page 31 5.6 Type in the date and the 22 digit S/N and “Debug Information” 5.7. Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished.
  • Page 32 5.8 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read. 1. If it appears all “00” when read the EDID data,you need reconnect the ISP tool or install the the driver of the ISP tool again.
  • Page 33 5. FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER CB242Y Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional web or channel.
  • Page 34 D-SUB CABLE 089G-728CAA-2A 50.LZJM2.003 1800MM HDMI CABLE 389G1848LAA50200AL 1800MM DP CABLE 389G1878AAA500 50.TBLM2.001 1800MM AUDIO CABLE 389G017356G53R 50.LXPM2.012 1800MM FFC CABLE 30P- 30P 450MM(MB 395G179M30B8370000 50.TCMM2.004 TO PANEL) CABLE 4P-2P+2P 550/160MM(MB 395GS20004DM030000 50.TDNM2.006 TO SPEAKER) CABLE 6P-6P 360MM(MB TO 395GH20006XM302000 50.TDNM2.003 KEY BOARD)
  • Page 35 CABLE 6P-6P 180MM(PB TO 395G801406DG01 50.TDNM2.007 PANEL) AC POWER CORD 1800 for 389G404A18NHLG 27.T1BM2.001 Europe BEZEL ASSY 705GQICS034711 60.TDNM2.005 WITH LOGO REAR COVER Q34G9123AEM05S0100 FUNCTION KEY Q33G0890AEM01S0100 60.TCCM2.006 Joystick BUTTON A33G2238AEM02L0100 60.TCBM2.002 STAND BASE Q37G099810150100ZA ASSY...
  • Page 36 MAINFRAME Q15G3201101N0100FJ...
  • Page 37: Trouble Shooting Instructions

    6. Trouble shooting instructions...