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Phonak Slim™ L-R
User Guide
Phonak Slim L-R
Phonak Slim L-R Trial
Phonak Slim Charger

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Summary of Contents for Sonova Phonak Slim L-R

  • Page 1 Phonak Slim™ L-R User Guide Phonak Slim L-R Phonak Slim L-R Trial Phonak Slim Charger...
  • Page 2 The hearing aids described in this user guide Phonak Slim L90-R contain a built-in and non-removable rechargeable Phonak Slim L70-R lithium-ion battery. Phonak Slim L-R Trial Please also read safety information regarding handling rechargeable hearing aids (chapter 24). Charging accessory Phonak Slim Charger...
  • Page 3: Table Of Contents

    Contents Your hearing aid and charger Your hearing aids and chargers have been developed by Phonak – a world leader in hearing solutions based in 1. Quick guide Zurich, Switzerland. These premium products are the Using the charger result of decades of research and expertise and are designed with your well-being in mind.
  • Page 4: Quick Guide

    1. Quick guide Charging your hearing aids Further Information Before using your hearing aid for the first time, it is 18. Operating, transport and storage conditions recommended to charge it for 3 hours. 19. Care and maintenance 20. Exchanging the earwax protection After placing your hearing aid 21.
  • Page 5: Parts Of The Hearing Aid And Charger

    Control tap the top of your ear twice. Charging contacts Anchor (optional) Speaker The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth (without earpiece attached) SIG, Inc. and any use of such marks by Sonova AG is under license.
  • Page 6: Preparing The Charger

    3. Preparing the charger Phonak Slim Charger Connecting the power supply Hearing aid a) Plug the larger end of charging the charging cable into inserts with left/ the power supply. right b) Plug the smaller end indicators into the USB port on the charger.
  • Page 7: Charging The Hearing Aids

    4. Charging the hearing aids 4.1 Using the Phonak Slim Charger Low power: You will hear two beeps when the hearing aid battery is low. You will have Please refer to chapter 3 for how to set up the charger. approximately 60 minutes before you have to charge the hearing aids, after this time the hearing aid automatically shuts down (this can vary,...
  • Page 8 The hearing aid’s indicator light will show the charging state of the battery until the hearing aid is fully charged. When fully charged the indicator light will remain on, i.e. solid green light. The charging process will automatically stop when the batteries are fully charged, so the hearing aids can be safely left in the charger.
  • Page 9 Remove the hearing aids from the charging inserts by simply lifting them out of the charger. Do not hold the tubes to remove the hearing aids from the charger as this can damage the tubes. Turn off your hearing aid before inserting it in the disconnected charger to store it.
  • Page 10: Left & Right Hearing Aid Markings

    5. Left & right hearing aid markings 6. Putting on the hearing aid There is a L / R marking on the bottom of the hearing aid and a red or blue marking on the speaker. This will tell you if it is a left or a right hearing aid.
  • Page 11: Removing The Hearing Aid

    7. Removing the hearing aid 8. Multi-function button Pull on the bend of the tube The button has several and remove the hearing aid functions, the primary from behind the ear. function is as an on/off switch. Together with your hearing care professional, you can decide if it also allows for volume control...
  • Page 12: On/Off

    9. On/Off 10. Tap control Switch on hearing aid If paired with a Bluetooth enabled device, multiple ® The hearing aid can be set to functions can be accessed using tap control e.g. switch on automatically accept/end phone call, pause/resume streaming, when removed from the charger.
  • Page 13: Connectivity Overview

    11. Connectivity overview 12. myPhonak App overview Compatibility information The illustration below shows the connectivity options available for your hearing aid. Please find the Instruction for use on www.phonak.com/myphonakapp or scan the code: Install myPhonak app for iPhone ® users, please scan the code Install myPhonak app for Android™...
  • Page 14: Roger Overview

    13. Roger overview 14. Initial pairing Experience the hearing performance of Roger 14.1 Initial pairing to a Bluetooth® enabled device Roger™ is designed to improve hearing in situations It is only necessary to perform the pairing with background noise or distance to the speaker. The procedure once with each device featuring microphone picks up the voice of the speaker and Bluetooth wireless technology.
  • Page 15: Phone Calls

    15. Phone calls Your hearing aids connect directly with Bluetooth® Your device shows a list of Bluetooth® enabled devices. enabled phones. When paired and connected to your Select the hearing aid from the list to simultaneously pair phone you will hear notifications, incoming call both hearing aids.
  • Page 16 15.1 Making a call 15.2 Accepting a call Enter the phone number and press the dial button. When receiving a call, a calling notification will be heard You will hear the dial tone through your hearing aids. in the hearing aids. (e.g. ring tone or voice notification) Your voice is picked up by the hearing aid microphones The call can be accepted by tapping the top of your ear and transmitted to the phone.
  • Page 17 15.3 Ending a call 15.4 Rejecting a call A call can be ended by tapping the top of your ear twice, An incoming call can be rejected by a long press on the along press on the multi-function button on the hearing multi-function button on the hearing aid (more than aid (more than 2 seconds) or directly on your phone.
  • Page 18: Flight Mode

    16. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz If the hearing aid is turned off, frequency range. When flying some operators require all proceed to Step 2. If the hearing aid is on, turn it off devices to be switched into flight mode. Entering flight by pressing and holding the lower mode will not disable normal hearing aid functionality, part of the button for 3 seconds,...
  • Page 19: Rebooting Your Hearing Aid

    17. Rebooting your hearing aid 16.2 Exit flight mode Use this technique if your hearing aid is in an error state. This will not remove or delete any program or settings. To enable the wireless function and exit flight mode in each hearing aid: Switch the hearing aid off Press the button for at least 15 seconds.
  • Page 20: Operating, Transport And Storage Conditions

    Phonak Slim L-R and Phonak Slim Charger activities. These hearing aids should never be exposed to chlorinated water, soap, salt water or other liquids...
  • Page 21: Care And Maintenance

    Sonova AG will provide a minimum of a five year repair service period after the respective hearing aid, charger and essential components have been phased out of the Always make sure that the hearing aids and charger product portfolio.
  • Page 22: Exchanging The Earwax Protection

    20. Exchanging the earwax Daily protection Hearing aid: Inspect the earpiece for earwax and moisture deposit and clean the surfaces with a lint-free cloth. Never Your hearing aid is equipped with an earwax use cleaning agents such as household detergents, soap, protection to protect the speaker from earwax etc.
  • Page 23 20.1 Regular speaker with dome 20.1.1 Removing the earpiece from the speaker 20.1.2 Exchanging the earwax protection with CeruShield™ Disk Remove the earpiece from the speaker by holding the speaker Gently rotate the CeruShield in one hand and the earpiece in Disk in the direction indicated by the other.
  • Page 24 20.1.3 Attaching the earpiece to the speaker To insert a new earwax protector Hold the speaker in one hand carefully insert the speaker into and the earpiece in the other. the opening where the new earwax protector is visible (opposite the bin icon) until it clicks.
  • Page 25 20.2 ActiveVent speaker with SlimTip ™ ™ 20.2.1 Parts Explanation 20.2.2 Removing the used wax filter (HF3 Filter) wax filter dispenser Hold the earpiece firmly and a) rotating disk secure the rear of the speaker with your finger. b) new filter c) disposal slot for used filters Insert the screw end of the...
  • Page 26 Rotate the changing tool Slide the changing tool to clock-wise until some either side of the dispensing resistance is felt. slot. Lift the changing tool up, Pull the changing tool out of leaving the used wax filter in the speaker with the used wax dispensing slot.
  • Page 27 Now use the opposite end of Insert the new wax filter into the the changing tool (i.e. forked speaker of the hearing aid. end) to pick up a new wax Make sure to secure the rear of filter. speaker with your finger. Insert the forked end of the Once the new filter is securely changing tool down and pull...
  • Page 28: Service And Warranty

    This warranty International warranty does not include any services performed by a hearing care Sonova AG offers a one year limited international professional in their office. warranty, valid from the date of purchase. This...
  • Page 29: Compliance Information

    Declaration of Conformity for the hearing aid The wireless models listed on page 2 are certified under: Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Regulation (EU) 2017/745 as well as the Radio Equipment Directive...
  • Page 30 Changes or modifications made to this device not • Connect the device into an outlet on a circuit different expressly approved by Sonova AG may void the FCC from that to which the receiver (speaker.) is connected. authorization to operate this device.
  • Page 31 Radio information of your wireless hearing aid Compliance with emission and immunity standards Antenna type Linear Dipole Antenna Emission standards EN 60601-1-2 Operation frequency 2.4 GHz – 2.48 GHz IEC 60601-1-2 Modulation GFSK, Pi/4 DPSK, GMSK EN 55011 Radiated power <...
  • Page 32: Information And Description Of Symbols

    23. Information and description of symbols With the CE symbol, Sonova AG confirms that this Immunity standards product – including accessories – meets the EN 60601-1-2 requirements of the Medical Devices Regulation IEC 60601-1-2 (EU) 2017/745 as well as the Radio Equipment EN 61000-4-2 Directive 2014/53/EU.
  • Page 33 Bluetooth SIG, Inc. and any use of such marks warning notices related to batteries in these by Sonova AG is under license. Other user guides. trademarks and trade names are those of their respective owners.
  • Page 34 Indicates the manufacturer’s serial number so that Humidity during transportation and storage: 0% to a specific medical device can be identified. 70%, if not in use. See instruction in chapter 24.2 regarding drying the hearing aid after use. Indicates the manufacturer’s catalogue number so that the medical device can be identified.
  • Page 35 IP Rating = Ingress Protection Rating. IP68 rating indicates that the hearing aid is water and dust resistant. It survived continuous immersion in 1 meter of fresh water for 60 minutes and 8 hours in a dust chamber as per the IEC60529 standard. Symbols applicable to the European power supply only Power supply with double isolation.
  • Page 36: Troubleshooting

    24. Troubleshooting Problem Causes What to do Hearing aid not functioning Speaker/earpiece blocked Clean speaker opening/earpiece Hearing aid switched off Press multi-function button (chapter 8) Battery fully discharged Charge hearing aid (chapter 4) Hearing aid whistles Hearing aid not inserted correctly into ear Insert hearing aid correctly (chapter 4) Cerumen in ear canal Contact your ENT/GP or hearing care professional...
  • Page 37 Problem Causes What to do Indicator light on hearing Dirty charging contacts Clean the contacts of the hearing aid and the charger aid is solid red while Hearing aid is out of its operating Warm hearing aid up. Operating temperature range is +5° to +40° hearing aid is in the temperature range Celsius (+41°...
  • Page 38 Charging does not start Hearing aid not inserted correctly into Insert hearing aid correctly into charger (chapter 4.1) while charger connected to charger power supply Charger not properly connected to power Preparing the charger (chapter 3) supply If the problem persists, contact your hearing care professional for assistance.
  • Page 39: Important Safety Information

    25. Important safety information Please read the relevant safety information and limitations- Charger: The intended patient population is the user of the of-use information on the following pages before using compatible hearing aids your hearing aid. Intended user: Intended use: Hearing aids: Intended for people with hearing loss using a The hearing aid is intended to amplify and transmit sound hearing aid and their caregivers.
  • Page 40 Contraindications: • Audiometric air-bone gap equal to or greater than 15 dB Clinical contra-indications for the use of hearing aids and at 500 Hz, 1000 Hz and 2000 Hz Tinnitus feature are: • Visible evidence of significant cerumen accumulation or a •...
  • Page 41 Side effects permissible to proceed to recommend appropriate hearing aid systems subject to the following considerations: Physiological side-effects of hearing aids like tinnitus, • The recommendation will not have any adverseeffects on dizziness, wax build up, too much pressure, sweating or the patients health or general well being;...
  • Page 42 A hearing aid will not restore normal hearing and will not a) the death of a patient, user or other person prevent or improve a hearing impairment resulting from b) the temporary or permanent serious deterioration of a organic conditions. Infrequent use of a hearing aid does not patient’s, user’s or other person’s state of health permit a user to attain full benefit from it.
  • Page 43 Changes or modifications to the hearing aid that were not aid from the ear. In the unlikely case that such part gets stuck explicitly approved by Sonova AG are not permitted. Such in your ear canal, it is strongly recommended to see a changes may damage your ear or the hearing aid.
  • Page 44 This hearing aid is not for children below 36 months. The Patients implanted with magnetic externally programmable usage of this device by children and individuals with cognitive CSF shunt valves may have a risk of experiencing an impairment should be supervised at all times to ensure their unintended change in their valve setting when exposed to safety.
  • Page 45 Portable RF communications equipment (including peripherals Avoid strong physical impacts to the ear when wearing a such as antenna cables and external antennas) should be used hearing aid with customized earpiece. The stability of no closer than 30 cm (12 inches) to any part of the hearing customized earpieces is designed for normal use.
  • Page 46 The hearing aids have to be dry before charging. Otherwise Cables and cords wrapped around the neck may cause the charging reliability cannot be guaranteed. strangulation. Do not leave the device and its components unattended with children, individuals with Only use approved charger described in this user guide for cognitive impairment or pets.
  • Page 47 25.2 Information on product safety Do not place the charging accessories close to an induction cooking surface. Conductive structures inside the charging These hearing aids are water resistant and not waterproof. accessories could absorb inductive energy resulting in thermal They are designed to withstand normal activities and destruction.
  • Page 48: For The Us Market Only, Complies With The Fda Regulations

    26. For the US market only, complies with the FDA regulations Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. Important information: Cell phones Special medical or dental examination including radiation Some hearing aid users have reported a buzzing sound described below, may adversely affect the correct functioning in their hearing aids when they are using cell phones.
  • Page 49 Note: the performance of individual hearing aids may Important notice for prospective noise generator users vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing The Tinnitus Balance noise generator is a broadband sound a new phone, be sure to try it with your hearing aid prior Generator which may have been enabled in your hearing aid.
  • Page 50 Notes conditions that may be causing tinnitus are identified and treated prior to using a sound generator. Should you develop any side effects whilst using the noise generator such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function, you should discontinue use and seek a medical evaluation.
  • Page 51 Your hearing care professional: Sonova Deutschland GmbH Max-Eyth-Strasse 20 70736 Fellbach-Oeffingen Germany Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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