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6. Troubleshooting
7. I forgot the Administrator's account and password
The Administrator's account and password can be reset via text mode. Refer to 2.1.5 Configuring through COM Port to establish a COM
port connection with the TLNETCARD. When the login information is prompted, key in rstadmin—for both login and password—within 30
seconds, then press enter. The Administrator account and password are now reset to the default (admin/password).
8. How do I generate a private SSL certificate file (in PEM format) for HTTPs connection?
To ensure a secure connection between the TLNETCARD and your workstation, you can create your own SSL certificate file. Download and
install the OpenSSL Toolkit from http://www.openssl.org. Launch Shell or DOS prompt mode and enter the following command to create your
own certificate file:
openssl req –x509 –nodes –days 3650 –newkey
rsa:1024 –keyout cert.pem –out cert.pem
a) Answer the prompted questions. Proceed with the given directions. Once completed, a file named cert.pem is created in the current
working directory.
b) Upload cert.pem to the TLNET Supervisor. Please refer to 3.3.1 Administration, Web.
9. How do I generate DSA, RSA and Public keys for SSH?
For Linux:
a) Download and install OpenSSH from http://www.openssh.org.
b) Launch Shell and enter the following commands to create your own keys (ignore the prompt to provide a passphrase):
DSA Key:ssh-keygen –t dsa
RSA Key:ssh-keygen –t rsa
c) Upload DSA and RSA keys to the InsightPower SNMP IPv6 for UPS Web. Please refer to 5-3-1 Administration – Console for more
information.
For Windows:
a) Download and install PuTTY from http://www.putty.org.
b) Run puttygen.exe from the installed directory.
c) Select SSH-2 RSA from the Parameters area and click Key g Generate key pair to generate a RSA key.
d) Click Conversions g Export OpenSSH Key and assign a filename to the RSA key. Ignore the prompt to provide key passphrase.
e) Select SSH-2 DSA from the Parameters, clickt Key g Generate key pair to generate a DSA key.
f) Click Conversions g Export OpenSSH Key and assign a filename to the DSA key. Ignore the prompt to provide key passphrase.
g) Copy the generated key from the text box, paste in a text editor and save as a text file.
h) Upload the DSA/ RSA/ Public keys files to the TLNET Supervisor. Refer to 3.3.1 Administration, Console for more information.
10. How do I upload a configuration / firmware / key files via SSH/ SFTP?
For quick configuration of the TLNETCARD, the files can be uploaded via SSH/ SFTP. The TLNETCARD automatically imports your settings
after the files are uploaded to the designated directories. Refer to the following table:
Directory
Files
\config_snmp snmp.ini
\config_system configure.ini
\ssh_dsa DSA key
\ssh_rsa RSA key
\ssh_pubkey Public key
\upgrade_snmp SNMP IPv6's firmware upgrade package (binary)
\upgrade_device* Device's firmware upgrade package (binary)
*Appears on specific devices only.
Upload files to their respective directories. Make sure the filenames do not contain non-English characters to avoid read error. Overwrite
existing files if prompted by your SFTP client.
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