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This brief guide is the starting point for getting your ViewClix frame installed and connected.
The ViewClix Smart Frame displays beautiful High Definition Pictures and receives Video Calls.
Using the free
ViewClix Mobile
The solution is tied together by the
manages the networking for sharing and video calling. The ViewClix web site also includes a
Members Portal
where a ViewClix frame is remotely configured and photos are easily organized.
What's in the box
ViewClix Smart Frame
ViewClix Remote Control
Frame Stand
Power Adapter
What you'll need
You can share Photos, make Video Calls, upload
Video clips, and post Sticky Notes with any of the following:
Apple or Android smart phone
Apple or Android tablet
Web browser on PC or Mac or Tablet to log into the ViewClix Members' Portal
®
App, families can easily connect and share with a ViewClix frame.
ViewClix Cloud
Remote
Control
which stores all the pictures, video clips and
Frame
Stand
Power Adapter
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Summary of Contents for ViewClix 10/e
- Page 1 ® This brief guide is the starting point for getting your ViewClix frame installed and connected. The ViewClix Smart Frame displays beautiful High Definition Pictures and receives Video Calls. Using the free ViewClix Mobile App, families can easily connect and share with a ViewClix frame.
- Page 2 Likewise, if you need to move the ViewClix frame, just unplug it. When a ViewClix Smart Frame is powered on, it displays a few “splash screens” and the Inter- net connection is setup/established. After that, the frame will show a camera preview so that you can make sure the position and lighting is good for Video Calls.
- Page 3 Sleep and wake-up the ViewClix frame. The OK button is The ViewClix Smart Frame is shipped with a used to enter remote control to setup the Wi-Fi and enter Up arrow: selections. commands.
- Page 4 The ViewClix Smart Frame includes built-in Wi-Fi connectivity. When the ViewClix frame starts up, it displays a “welcome” screen with a prompt to start Wi-Fi con- figuration. The list of available Wi-Fi networks is then shown. After choosing a network or entering a network name, you’ll be prompted to enter the network’s password/key.
- Page 5 About this Guide This guide provides a straight-forward, step-by-step outline of your ViewClix frame’s features. Using ViewClix is really easy! Please follow this guide from start to finish and you’ll quickly be a ViewClix expert. This guides has 2 sections.
- Page 6 To download and install the ViewClix app from the Apple App Store or Google Play Store, follow the steps in the email that was sent after ordering the ViewClix frame. The app will guide you through logging into your ViewClix account to link your mobile device with the ViewClix frame.
- Page 7 Video calls using a smart phone’s mobile data: If Wi-Fi is unavailable, you can use your smart phone’s data plan to make a ViewClix Video Call. But just like watching any video using a smart phone, your data usage rates from your mobile carrier will apply.
- Page 8 ™ ViewClix’s PhotoChat feature is a revolutionary way for families to view photos together during a vid- eo call. Pictures that are in the frame’s Slideshow album are selected to be displayed during a PhotoChat session. NOTE: Because it combines both video calling and picture sharing, PhotoChat only supports larger screen devices.
- Page 9 During the PhotoChat session, use the right and left arrows to cycle pictures. When it is time to hang up, click or tap the “End Chat” button. Additionally, the senior can end the PhotoChat session by pressing the “Play/Pause” button on the ViewClix remote control. ViewClix customer support: https://viewclix.com/support...
- Page 10 Group Calls. Simply start a Group Call and instruct family and friends to join. ViewClix Group Calls allow for up to 4 people to be on a group call (3 callers + frame user). The ViewClix Mobile App for Apple or Android devices can be used to start or join a Group Call.
- Page 11 Your ViewClix frame will automatically join the Group Call. If auto-answer is enabled (in settings), the frame will ring and then automatically connect. If auto-answer is disabled, any button on the ViewClix remote control will need to be pressed to accept the video call.
- Page 12 Video clips can be shared to the ViewClix frame using the ViewClix Mobile App. Here are the steps to share a new Video to the ViewClix Frame Open ViewClix Mobile App From the list of features, select “Share a Video Clip”.
- Page 13 Once a video is selected, you’ll see the “Review Video” page: From the “Review Video” page, you’ll need to: Enter a description. If you have multiple ViewClix Frames, select which frame(s) to share the video with. Once complete, touch the icon and the upload will start.
- Page 14 (the ViewClix blog includes tips on how to add text to a pic- ture: www.viewclix.com/blog The display of the Sticky Note is scheduled using the ViewClix mobile app or the ViewClix Members web portal. Up to 2 text Sticky Notes and/or 1 image Sticky Note can be displayed at the same time.
- Page 15 NOTE: The date and time are relative to the Frame’s time zone. Display Timing: lets you schedule the note to repeat for 1 to 4 hours. Periodic Display: let’s you repeat a note with daily, weekly or monthly recurrence. ViewClix customer support: https://viewclix.com/support...
- Page 16 ViewClix’s Call-Me feature is an easy way for a senior to tell a loved one they’d like to receive a video call. The frame user (e.g. the senior) presses a few buttons on the ViewClix remote control to select a per- son from the frame’s Share List.
- Page 17 For Call-Me messaging, you’ll need to do a one-time setup of your mobile phone number. Here are instructions to enter and verify your phone number to receive Call-Me request. Using an Apple or Android device, open the ViewClix Mobile App Select the 3 lines MENU button in the top right corner to display the account screen.
- Page 18 “Confirm”, you’ll be sent a text message with a four digit code. Enter the four digit code into the mobile app to enable Call-Me text messages from your ViewClix frame. Depending on your mobile plan, message and data rates may apply.
- Page 19 Share List. Here, we illustrate using the ViewClix mobile app. Using an Apple or Android device, open the ViewClix Mobile App and select the 3 lines MENU button in the top right corner to display the account screen. ViewClix customer support:...
- Page 20 Legend for Icons The red “paper airplane” icon is displayed next to the name until a user’s ViewClix account is activated. That person can’t share or video call with the frame yet. Click or tap this icon to resend the account activation email.
- Page 21 There are a number of configuration settings for a ViewClix frame. The good news is that all ViewClix frame settings can be configured remotely and changed whenever you like. You’ll need to login to the ViewClix Members Portal to adjust the Frame’s Settings.
- Page 22 There are a number of configuration settings for a ViewClix frame. The good news is that all ViewClix frame settings can be configured remotely and changed whenever you like. update this Setting ‘Sleep Time’ In most instances, it will be desirable to not have the Slideshow running at night.
- Page 23 At the Members Portal, click or tap “Photos“. The Photos web page will open and you’ll see the pictures currently in the Slideshow: The pictures displayed in the Photo Album are in the order in which they appear in the ViewClix frame Slideshow playback, from left to right and top to bottom.
- Page 24 It’s best to not have too many since the more pictures, the longer it will take the ViewClix frame to cycle through them. A good rule of thumb is to keep the total under 100. This makes room for new photos to be seen by your senior.
- Page 25 ViewClix’s video playlist feature is an innovative way for families to share video clips, without any action or training required for the senior to enjoy their videos. Frame organizers (administrators) can receive a notification whenever a video clip is shared to the ViewClix frame.
- Page 26 image: list of Videos Shared with frame ; displayed on an iPhone The videos for the Playlist are selected by tapping/ clicking the star icons.
- Page 27 The weather forecast can be set to display at the top of each hour during the day. ViewClix’s clock weather widget allows seniors to see the current time/date and temperature. The widget will also display morning, afternoon, and evening to help orient the senior. This is especially helpful to seniors who struggle with sundowning.
- Page 28 Although the frame’s remote control can be used to start and control some of the advanced features, the Frame organizer (administrator) can disable this use of the remote control Use the frame’s Settings page in the Members Portal of the ViewClix web site to disable using the ee page 19 ) remote control for advanced features.
- Page 29 ViewClix’s Call-Me feature is a way for a senior to tell a loved one they’d like to receive a video call. The frame user (e.g. the senior) presses a few buttons on the ViewClix remote control to select a person from the frame’s Share List. Then a text message (SMS) is sent to that person.
- Page 30 By default, the menu button (3 horizontal lines) on the ViewClix remote control can be used to display a menu of ViewClix Features. The frame’s Features screen is shown on page 24 of this guide. Un-check the box to disable the menu button.
- Page 31 There is an additional ViewClix settings menu that can be accessed with the remote control. Press OK times With the Slideshow running on the ViewClix frame, you can go to its Frame Settings screen by pressing the OK button 3 times.
- Page 32 (2) this device must accept any interference received, including interference that may cause undesired operation. Apple, iPhone, and iPad are registered trademarks of Apple Inc., Google, Android, and Google Play are trademarks of Google Inc. Copyright © 2023, ViewClix LLC, All Rights Reserved. Printed in USA...
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