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NetComm & GigaComm Plume Wi-Fi Setup Guide
Welcome to the Gigabit Community! We've sent you a few pieces to connect you to our ultra-fast
network. The NetComm router will give you a direct connection to the Internet and the GigaComm
Plum Wi-Fi SuperPods will provide consistent connection across your home or office.
Simply follow the below instructions to setup your new internet connection.
In the NetComm CPE box:
1 x NetComm Router
2 x 4G/LTE antennas
1 x RJ45 Ethernet cable
1 x RJ11 Telephone cable
1 x Power supply (12V/2A)
In the Plume Boxes:
2 x Plume Pods + Any additionally purchased pods
If any of these items are missing or damaged, please contact GigaComm Support immediately at
support@gigacomm.net.au
Figure 1. Connection setup for your new CPE and Wi-Fi access points.
NetComm CPE & Access Point Setup Guide
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Summary of Contents for GigaComm NetComm
- Page 1 Welcome to the Gigabit Community! We’ve sent you a few pieces to connect you to our ultra-fast network. The NetComm router will give you a direct connection to the Internet and the GigaComm Plum Wi-Fi SuperPods will provide consistent connection across your home or office.
- Page 2 NetComm Router Setup 1. Unbox the NetComm CPE and install the two antennas onto the contact points on the back of the router. Plug the power cable into an available power socket. 2. Using the provided RJ45 Ethernet Cable, connect the blue WAN port on the NetComm router to the Internet Port on your NBN NTD.
- Page 3 Plume pods. In the name field enter the Name & Location of your site e.g. Lowes Werribee. C hoose your Plume account password, which must be at least 8 characters long. NetComm CPE & Access Point Setup Guide...
- Page 4 5. You'll be presented with the overall steps to get your first pod connected. This will become the main pod of your Plume network. The info buttons will bring up additional details for each step. NetComm CPE & Access Point Setup Guide...
- Page 5 The first step is to connect a pod by Ethernet to your modem. Connect either of the ports on the Plume pod to the Y ellow ETHERNET 1 port on your NetComm CPE. – R efer to Figure 1 on page 1 and the Plume Placement guide 5.2 Plug the pod into power.
- Page 6 5.3 Restart your NetComm CPE by taking the round power cable out, wait 2 seconds then put it back in. This ensures the Plume Pod is detected. Once the NetComm has turned back on and the E thernet 1 light is on, tap on N ext to move on to setting up your SSID.
- Page 7 ● Tapping on J oin will take you out of the Plume app and into the W i-Fi settings so you can join. ● Once back in the Plume app, a W elcome Aboard m essage indicates that the device is now connected, and the new Wi-Fi network is operational. NetComm CPE & Access Point Setup Guide...
- Page 8 This can take about 5 minutes so allow it some time to setup. NetComm CPE & Access Point Setup Guide...
- Page 9 Telephony Installation Guide for more details. Also consider that any devices that were on the old Wi-Fi network now need to be connected to the new Wi-Fi network. If you are having problems setting up your phone contact Gigacomm Support on 1 300 004 442 or email us at ...
- Page 10 NetComm CPE & Access Point Setup Guide...
- Page 11 Figure 2. NetComm CPE LED indicator table Definition Solid Blue The Pod is booting up, no action required Green Pulse The Pod is trying to connect with the cloud this is normal before adding the pod to your account, the slow pulse will continue until the pod is added to the account and establishes a connection to the cloud.
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