Troubleshooting Tips - GE GD 650-670 Series Owner's Manual

Troubleshooting Tips... Before you call for service
Problem
Smart Assist light
is red
Smart Assist light is
yellow
Start status indicator
light flashing
Dishwasher BEEPS
once every minute
Beeping at the end
of the cycle (on
some models)
Dishes and flatware
not clean
49-4000283 Rev 0
Possible Cause
A potential problem has
been detected with your
machine.
There is a notification
available in the SmartHQ App.
The door was opened or the
cycle was interrupted.
This is a reminder that your
dishwasher door has been left
open during operation. It will
continue beeping until you
press Start and close the door.
This is normal. Dishwasher
will beep twice at the end of
the cycle.
Ultra-Fine Filter or Fine
Filter is clogged
Low inlet water temperature
Water pressure is
temporarily low
Air gap or disposer clogged
High drain loop or air gap
not installed
Improper rack loading
Poor performing detergent
What To Do
Use the SmartHQ App to identify and troubleshoot the
potential problem. If you are not connected to WiFi,
check your display for any codes and call for service.
Use the SmartHQ App to follow recommended steps.
Press the Start pad once and close the door within 4
seconds to start the dishwasher. Press the Start pad a
second time when the dishwasher is running only if you
wish to cancel the cycle.
Press Start and close the door.
To turn off the double beep indicator (or re-activate it if
it was previously turned off), press the Dry Boost pad 5
times within 3 seconds. A triple beep will sound to indicate
the end-of-cycle beep option has been turned on or off.
See the Care and Cleaning section.
Make sure inlet water temperature is correct (see the
USING THE DISHWASHER section). Turn on the hot
water faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher and
turn off the faucet. This ensures the entering water is hot.
Select Boost if available.
Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Normal water pressure to the dishwasher should be 20-120 psi.
Clean the air gap or flush the disposer.
Refer to the Installation Instructions for proper drain line
installation.
Make sure large dishware does not block the detergent
dispenser or the wash arms. See the Loading section.
Use high quality detergents such as
ActionPacs™ or Finish
Dishwashing Detergent.
Cascade Platinum™
®
Quantum Automatic
® ®
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