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Troubleshooting
Summary of Contents for Fibercommand ULTRAVISION
- Page 1 Troubleshooting ULTRAVISION HDMI Troubleshooting FIBERPLUGS HDMI...
- Page 2 1) Disconnect the HDMI PLUG marked “ SOURCE” from the main cable 2) Leave the HDMI “SOURCE” PLUG connected to your HDMI source, powered on (in play) Use your phone to take a picture of the fiber optic lights on the aqua-colored plug of the HDMI source ( see picture here below ).
- Page 3 only lower resolutions might work unless you plug this aux USB power. Plugging this usb aux power on the HDMI SOURCE plug provides extra juice to the transmitting lasers so the fiber drive is clean especially at highest resolutions. You can leave this USB plugged at all time with no issues. If you see the 5 LIGHTS SKIP to STEP #8 6) If you still cannot see the 5 lights, try using a different source such as a DVD player, or PS5, or XBOX, or BLURAY Player.
- Page 4 9) If you see the same 5 LIGHTS on the other side of the cable, this means the HDMI is transmitting correctly through the cable. Skip to STEP #10 IF OTHERWISE you see less or none of the 5 Lights on the other side of the cable it means the cable has been broken, so you should contact our tech support providing all your test pictures for further help.
- Page 5 4K60 the format must be set to 4K60 4:2:0 8 bit or the TV will not display. c. Email us the pictures and description above at support@fibercommand.com so we can check your connections, which devices and models you want to...
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