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AR FSM User Guide
1. Product Instruction
AR FSM is a smart glasses-based operation assistance system with LLVISION. It integrates
with SAP FSM system, and aims to help complete remote guidance, work record, connection
with the enterprise' s existing information-based system, helping enterprises improve
operation and management efficiency.
2. Major Functions
Remote Cooperation
Share the audio and video from the first perspective to remote users via the smart glasses.
Other functions such as voice, image-text communication, AR mark and document receiving
and sending are also provided.
Guidance Record and History Management
Inquire the remote guidance record and review video and image-text message records.
3. System Requirements
Mobile: Supports Android 5.1 and above version
4. Preparation before Use
1. Purchase the smart glasses hardware and connect it with the compatible mobile phone or
tablet.
2. Get a SAP FSM system account;
3.
Open
the
URL
or
download
the
installation
package.
Download
Link:
https://fsm.glxsslive.com/#/down. The expert users may use the SAP FSM account to log in
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Summary of Contents for LLVISION AR FSM
- Page 1 AR FSM User Guide 1. Product Instruction AR FSM is a smart glasses-based operation assistance system with LLVISION. It integrates with SAP FSM system, and aims to help complete remote guidance, work record, connection with the enterprise’ s existing information-based system, helping enterprises improve operation and management efficiency.
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Page 2: System Roles
directly. Front engineers cannot log in directly. There will be a jump entry for remote cooperation in the work order when engineers execute work order tasks. 5. System Roles Expert: Able to answer the call and invite other experts to join in the conversation, but unable to initiate a call. -
Page 3: Login And Logout
7. Login and Logout Login: Open the app, experts can login directly with the SAP FSM account, but front engineer (hereinafter referred to as “ engineers” ) performing tasks cannot login directly (the hint is shown on the following figure). Engineers can enter directly by single sign on via the remote cooperation entry in the FSM work order. - Page 4 Logout: After entering the application, click the “ set” button in the top right corner and click the “ logout” to return to the login interface; Close the App: Press the “ return” button twice to exit and close the application. 8.
- Page 5 Call: In case of unsolvable problems during the task execution, click the link in the FSM work order to automatically jump an log in to AR FSM, and select an expert in the list to initiate a call; Please synchronize once or twice if you do not see a link in the FSM.
- Page 6 Invite: Click the button at the top of the screen to view the participants in the conversation, click the “ invite” button to invite other experts, and return to the conversation interface after the invitation is successful. Whether the invitation was successfully will be broadcasted to the conversation in the form of a message notification.
- Page 7 Exit: Click the android “ return” button or the “ hang-up” button on the screen to exit and finish. It will automatically jump back to FSM when finished, and the engineer can continue the task. Note: There will be no video streaming after the engineer’ s glasses end exits, and the conversation will not formally end until all experts exit.
- Page 8 View the History: This workload record will be generated after each remote conversation ends, and users can view the workload and history in the FSM. After clicking on the URL in the remarks and logging in, users can see the whole process video and im message of this guidance.
- Page 10 9. Remote Guidance - Expert Calling: The expert can receive the call from the engineer after logging in. Click the “ answer” to enter the conversation guidance interface, and the videos pushed by the glasses end can be seen and the texts and images can be sent; Click the button to turn off your own microphone in a multi-user conversation.
- Page 11 And able to view all the online experts in the above-the-fold list. Users can invite other experts to join in after creating the conversation. Invite: Click the button at the top of the screen to view the participants in the conversation, click the “...
- Page 12 10. Settings Click the button on the top right corner of the above-the-fold to enter the Settings. The engineer can set the resolution and frame rate of the video, supporting super definition 1080p, high definition 720p and the standard definition 480p, and set the duration for images and texts to stay at the glasses end during remote cooperation, view the version and log out.