Wisenet QND-6011 Online Help Manual
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  • Page 1 Network Camera Online help QND-6011/QND-6021 QND-8011/QND-8021...
  • Page 2: Live Screen

    Live screen You can check the live screen to view what is being captured by the camera and control screen capture, and other features. When you click the  button on the screen, the live screen will appear. You can move to the live screen, playback screen or setup screen by clicking the buttons at the top. (Live): Check the live screen to view what is being captured by the camera and control a variety of camera features.
  • Page 3 Icon Description of function Capture and save the live screen as a PNG  image file. A captured image file is saved in the Capture default recording path of each browser. You can record and save the live screen to a PC.
  • Page 4: Current Users

    Profile Video setup The name and detailed information of the Video profile applied to the current live screen will be displayed. When you press the [Profile] drop-down icon, a Video profile list that can be used from the current web viewer will appear; when you select the desired Video profile, it will be applied to the live screen immediately.
  • Page 5: Playback Screen

    Playback screen You can import and playback a recorded image from an SD card or NAS. When you click the  button on the screen, the recorded screen will appear. A time bar will appear at the bottom of the playback screen and an image recorded according to the set schedule or by an event is displayed on the time bar.
  • Page 6 Icon Description of function / Playback or pause an image. Playback/Pause  Move to the next frame. Next Playback speed Set the playback speed of the screen. Playback a recorded You can search for a recorded image by event type. Also, if the time on the camera image through event system has been adjusted and thus resulted in overlapping time, the video recorded search...
  • Page 7 Backing up a searched To backup a recorded image, select a recorded image and click the [Export] button. image To backup a video searched 1. Click the [Export] button at the scene during playback. 2. Set the backup start and end time. 3.
  • Page 8: Video Profile

    Video profile The user can add or delete a video profile, and change the profile properties. Set the video profile, frame rate and codec as ‘Video profile’ in advance and later change the video profile to stream or play back an image. When you finish the setting, click the [Apply] button at the bottom of the page.
  • Page 9: Profile Type

    Profile type Select a profile type to apply. The selected profile type will be displayed in the [Type] column of the profile list. The setup items may vary according to the selected codec type. Default profile: This is the default profile applied for streaming a live camera image. ‘Default’...
  • Page 10  Note It is recommended to use ATC only in an environment where all cameras are supporting ATC. In an environment where the amount of network bandwidth change is drastic, set the ATC sensitivity to[Very low]. Unstable network environment may result in screen flickering. Profile properties Set the details for the current video profile.
  • Page 11 efficiently while maintaining the quality, but if an image suddenly becomes more complex, it may cause a strain on the network.  Note When the Bitrate control is set to ‘CBR (Fixed bitrate)’ and the priority on image quality mode is selected, the actually transferred frame rate may be different from the set frame rate in order to guarantee the best image quality under the set bitrate in consideration of the complexity on screen.
  • Page 12 Set whether or not to use smart codec. Smart codec is a unique technology of Hanwha Techwin that reduces the compression rate for an area of interest to the user (to output in high quality), while it increases the compression rate for other areas, (to output in normal quality), thereby reducing the data size of the image as a whole.
  • Page 13 Multicast is the method used to send data in one instance from the camera to multiple pieces of equipment. Set whether or not to use RTSP (Real Time Streaming Protocol) on the current profile and enter the detailed information. Multicast (RTSP) To send an image by using RTSP, select [Enable].
  • Page 14: Change Administrator Password

    User Manages the user accounts connecting to the camera. Changing of the administrator password and guest settings, authentication setup and setting of current users are all available. When you finish the setting, click the [Apply] button at the bottom of the page. Change administrator You can change the administrator password.
  • Page 15: Authentication Setup

    When logging in to the web viewer, if you entered incorrect password more than five times, it will be locked for 30 seconds and you won’t be able to access the web viewer. If connection is made from various places with the same ID, or the password is changed while a number of Internet browsers are open, the Internet browsers may malfunction.
  • Page 16 When [Default] is set, the user can watch the image only in default mode; when [All] is set, the user can watch the image in all profiles. Inputting a current user 1. Select the radio button of the current user account you wish to use. The current user account is changed to a status where input is available.
  • Page 17: Date And Time

    Date & Time You can check the current system time of the camera, change the time setting according to the local time zone, or set the system time through synchronization with an NTP server. Current system time The current system time of the camera is displayed. The previously set system time is displayed.
  • Page 18 Synchronize with NTP server The NTP (Network Time Protocol) server time is synchronized with the system time. 5 NTP server addresses are entered by default. You can change an NTP server address by clicking the address input field.
  • Page 19 IP & Port Enter IP address and port. You can set IPv4 and IPv6 on the [IP address] tab. You can set the port for each protocol on the [Port] tab. When you finish the setting, click the [Apply] button at the bottom of the page. When you click the [Apply] button, you will need to reconnect to the web viewer.
  • Page 20 Host name Host name is the name to retrieve the host name which is used in ONVIF GetHostname command. The first character must be alphabetic and only alphanumeric characters can be entered. Up to 63 characters can be entered. Name of the camera is input as default;...
  • Page 21 When setting the port number, you cannot use 3702, 4520, 49152 or any number between 0 and 1023. HTTP The HTTP port is used for connecting to the camera using a web browser. The default value is 80 (TCP). 65535 cannot be set for the HTTP port when connecting in browsers such as Safari and Google Chrome, due to the browsers' security policy.
  • Page 22: Video Setup

    Video setup You can set a privacy area in the camera's image or flip it in reverse directions (vertically or horizontally). In addition, you can display an analog image or change the video output type. Once you have completed the setting, click the [Apply] button at the bottom of the page. Privacy area To prevent a possibility of privacy invasion in the camera's image, you can set a privacy area.
  • Page 23: Video Rotation

    3. In the [Privacy area] window, set the following: Enter the name of the privacy area in [Name], select the color to cover the image in [Color]. Select whether to enable [Zoom threshold]. The function ensures that a privacy area is used only if the image is magnified to higher than a zoom ratio set in [Set zoom threshold].
  • Page 24: Video Output

    In order to set the hallway view, you need to set the installed camera to 0 degree, or rotate to 90 degrees clockwise or 270 degrees clockwise, and select the same angle in [Hallway view]. When you set [Hallway view], the web browser will close automatically. You will need to reconnect to the web viewer.
  • Page 25: Camera Setup

    Camera setup You can change the camera settings to capture the best image in the environment where the camera is installed. Image presets suitable for various environments are provided by default; the user can also specify camera settings directly. You can check on the camera preview screen how the camera image is displayed according to the settings. When you complete the setting, click the [Apply] button at the bottom of the page.
  • Page 26 SSDR To use SSDR, select [Enable]. Level Adjust the level of dynamic range. As the level goes higher, a dark area becomes brighter. D-Range Select the amplitude area of the dynamic range. White balance You can make corrections to show the color white correctly and other colors normally, in any lighting environment.
  • Page 27 If the camera faces directly toward a fluorescent light or if there is a significant illumination change. Backlight An image captured against the light can be corrected. Select from among Off, BLC, or WDR in [Mode] and change the setting according to the selected backlight mode. The BLC (Back Light Compensation) mode selects and corrects a specific area on a dark image captured against the light, to show an object in a selected area more clearly.
  • Page 28 When the P-Iris lens is used manually or the anti flicker shutter is used, the performance of WDR mode becomes limited. When WDR mode is used, the frame rate is reduced by half. It is recommended to use the WDR mode when a camera is installed indoor and there is very strong backlight.
  • Page 29: Dwell Time

    Set the SSNR level. The level can be set when [On] is selected for [SSNR]. The higher the level, the less the noises, but then the video might lag and become fuzzy. AGC (Auto Gain Control) adjusts the brightness by controlling the sensitivity of image gain when capturing an object in dim light.
  • Page 30 every day, you can deselect [Everyday] and set the activation time to Mon., Tue., Wed., Thu., Fri., Sat. or Sun., respectively.  Note When switching between night and day modes, the motion detection event will not take place. In other words, even if you ‘Enable’ the motion detection event, it will not detect when switching between night and day modes occurs.
  • Page 31: Camera Title

    LDC Level Adjusts the distortion correction level. Activated when [Manual] is set for [LDC]. Display the camera title or the date and time, and set the location, size, color and transparency of the characters. Camera title Sets whether or not to display the camera title. When [Enable] is selected, the [Add]/[Delete] buttons will be activated.
  • Page 32 Auto: Automatically adjusts the IR brightness depending on the brightness of object at the center of screen. Activation time The camera always operates at a specific preset time. Set and use a desired image preset at the desired time. The camera operates at the time selected in the image preset. Only scheduled time You can set to allow a user to execute a desired image preset at a specific time.
  • Page 33: Smart Codec

    Smart codec Smart codec is a technology that reduces the size of image data by setting an area desired by the user as an area of specific quality, while managing other areas at normal quality. When you complete the setting, click the [Apply] button at the bottom of the page.
  • Page 34 WiseStream WiseStream is a function that, by analyzing the complexity of an image, can effectively reduce the data size while still maintaining the quality. It reduces image size and saves on bandwidth by increasing the compression rate, if many motions are not created on the image being captured by the camera. If motion increases, the image returns to its previous status, preventing image information loss.
  • Page 35 The exclusive Wisenet DDNS for Hanwha Techwin or public DDNS can be used for DDNS. Enter the desired DDNS information and click the [Apply] button at the bottom of the page. If the connection to the selected DDNS is made, ‘Successful’...
  • Page 36 IP filtering You can prepare an IP address list to allow or reject the connection for a specific IP. IP addresses are managed separately between IPv4 and IPv6. When you complete the setting, click the [Apply] button at the bottom of the page.
  • Page 37: Adding An Ipv6 Address

    This is the address list for IPv6 types; an IP address can be added or deleted. Up to 10 IP addresses can be entered. Adding an IPv6 address 1. Click the [Add] button. A field where an IPv6 address can be entered will be created. 2.
  • Page 38 HTTPS You can select a secure connection system or install a public certificate. When you complete the setting, click the [Apply] button at the bottom of the page. Secure connection system The secure connection system is selected according to the service environment in consideration of the security level.
  • Page 39 1. Enter the name of the certificate to install in [Name for the certificate]. 2. Click the [...] button in [Certificate file], select a certificate file from the open window and click the [Open] button. 3. Click the [...] button in Key file, select a key file from the open window and click the [Open] button.
  • Page 40 802.1x You can select whether or not to use the 802.1x protocol when connecting to a network, and install the certificates. When you complete the setting, click the [Apply] button at the bottom of the page. IEEE 802.1x Setup IEEE 802.1x To use IEEE 802.1x protocol for connecting to the network, select [Enable].
  • Page 41 Certificates Certificates are necessary only when [EAP-TLS] is used. You can install or delete the relevant certificates and keys. CA certificates: Select if CA certificates include an open key. Client certificate: Select if CA certificates include a client authentication key. Client private key: Select if CA certificates include a client private key.
  • Page 42 QoS (Quality of Service) is the function that sets the priority of data transmission and secures the data transmission quality according to set priorities when overload (simultaneous traffic increase, network failure, etc.) occurs on the network. A QoS IP address can be entered in IPv4 or IPv6. When you finish the setting, click the [Apply] button at the bottom of the page.
  • Page 43 4. Clicking the [Apply] button at the bottom of the page will save all information added to the list. Deleting an IPv6 address 1. Select an IPv6 address you wish to delete. 2. Click the [Delete] button. 3. Click the [OK] button on the delete confirm window. The IPv6 address will be deleted.
  • Page 44: Read Community

    SNMP SNMP (Simple Network Management Protocol) is a network management protocol which can collect information from the equipment on the network, and manage the network. When you finish the setting, click the [Apply] button at the bottom of the page. SNMP v1/v2c SNMP v1 protocol is not encrypted and has almost no security function.
  • Page 45 Set the user password for SNMP v3. Passwords must be between 8 and 16 characters. The default password is weak, so changing it to a new password is highly recommended immediately after installing the product. Users are responsible for security and other issues due to continued use of the default password. ...
  • Page 46: Auto Configure

    To use UPnP discovery, select [Enable]. Friendly name: The camera name is displayed. The friendly name is displayed in order of WISENET - model name - MAC address. Bonjour You can search for a camera automatically from clients and OS that support the Bonjour protocol.
  • Page 47: Event Setup

    Event setup You can manage events and event action settings supported by the camera in one location. When you change event action settings on the current page, the event action settings on the detailed configuration page for each event will also be changed.
  • Page 48 Handover Handover is a function that the receiver camera moves to the PTZ preset position when an event occurs. On this page, you can set the camera and preset position to move to the preset position. When you have completed the settings, click th [Apply] button at the bottom of the page.
  • Page 49: E-Mail Configuration

    FTP / E-mail When an event is created while the camera is capturing an image, the captured image can be sent to an FTP server or by e-mail. Enter the appropriate FTP server and e-mail configuration information to be used. When you enter FTP server or e-mail server information and click the [Apply] button at the bottom of the page, an FTP server connection test or an e-mail test will be carried out.
  • Page 50 Set whether or not to use TLS. Select [Enable] if using an e-mail server that requires security. Enter the ID for the login account connected to the e-mail SMTP server. Password Enter the password for the login account connected to the e-mail SMTP server. Port Enter the port value of the e-mail SMTP server.
  • Page 51 Storage You can select a device to capture a camera image and set the recording conditions. When you complete the setting, click the [Apply] button at the bottom of the page. Storage action setup Selecting a recording device and selecting [On] allows you to change the setting for the relevant device.
  • Page 52 the format speed. If you use NAS, auto deletion is supported only when the NAS capacity is above the recommended specifications. Deleted data cannot be restored. SD File System This menu is displayed only when [SD card] is selected in the[Device] column of [Storage action setup], allowing you to select the file system on the SD card.
  • Page 53: Normal Recording

    If a failure message is displayed when you test after entering NAS information, check the following items: Check if the IP address, ID, password, and default NAS folder are entered correctly. Check if the IP address type of NAS and the IP address type of the camera are identical. (e.g.: The default value of NAS and the camera is 255.255.255.0.
  • Page 54 Record file type Sets the file format for recording an image. When the file recording format is changed, the existing data will be erased. STW: This is the unique file type for Hanwha Techwin. AVI: This is an AVI file. Normal record schedule You can set the time to record an image on the recording device.
  • Page 55: Time Schedule

    Time schedule The time schedule event can send an image file according to the event action settings in the transfer interval. When you complete the setting, click the [Apply] button at the bottom of the page. The setting on the time schedule event applies to [Time schedule] in [Event]>[Event setup] pages equally.
  • Page 56 You can change the time view unit by clicking the [1 min], [30 min] or [1 h] button. When you click the [Reset] button, all set event activation times will be deleted. To confirm or change the camera time, refer to [Basic]>[Date & Time].
  • Page 57 App event An event can be created according to the rules defined in the application installed from [Open platform]. When you complete the setting, click the [Apply] button at the bottom of the page. The setting on the app event applies to [App event] in [Event]>[Event setup] pages equally.
  • Page 58: Motion Detection

    Motion detection A motion detection event can be created when a motion detection area and the exclude area are set and a motion is detected from inside the area set by the user. When you complete the setting, click the [Apply] button at the bottom of the page.
  • Page 59 When a motion detection area is added, the color of the number buttons in [Area] will change. When you click the number button, the relevant motion detection area will appear from the preview screen. Level of detection This sets the standard level of motion detection. You can set the level for each motion detection area in [Area], and when a motion is larger than the set level, a motion detection event will be created.
  • Page 60: Event Action Settings

     Note If the ROI and Exclude areas are identical or overlap each other, the Exclude area has priority over the other. Any movement smaller than the specified minimum size or larger than the specified maximum size will not be detected. please determine the best values for the minimum/maximum detection sizes that are appropriate for the installation environment in order to avoid any false detection arising out of small and/or large noises.
  • Page 61 Depending on the number of output alarms supported by your camera, the display of Alarm output option will vary. For example, if there are 2 alarms for output, the option will display ‘Alarm output 1’ and ‘Alarm output 2’. Event activation time This sets the action settings set from [Event action settings] to always operate, or only on the set time when a motion detection event is created.
  • Page 62: Tampering Detection

    Tampering detection A tamper detection event can be created when the screen is blocked or the camera position is changed. When you complete the setting, click the [Apply] button at the bottom of the page. The setting on the tamper detection event applies to [Tamper detection]in [Event]>[Event setup] pages equally.
  • Page 63 Handover Handover Select a handover receiver camera number. Select [Off] if you don't want to use the handover function. Handover is a function that the receiver camera moves to the PTZ preset position when a tampering detection event occurs. The handover receiving camera can be set in the [Event] >...
  • Page 64 The event action settings are only executed when a tamper detection event is created during the set time. The date from Sunday to Saturday, based on the current camera time, is displayed on the time table shown when [Only scheduled time] is selected. You can set the time for event action settings by clicking or dragging on the time table with the mouse.
  • Page 65: Defocus Detection

    Defocus detection A defocus detection event can be created when defocus of the camera lens is detected. When you complete the setting, click the [Apply] button at the bottom of the page. The setting on the defocus detection event applies to [Defocus detection] on [Event]>[Event setup] page equally.
  • Page 66 To save an image on an FTP server when a defocus detection event is created, select [Enable]. Detailed settings for FTP can be done from [Event]>[FTP/E-mail]. E-mail To send an image by e-mail when a defocus detection event is created, select [Enable]. Detailed settings for e-mail can be done from [Event]>[FTP/E-mail].
  • Page 67 Search People counting counts the number of people who pass a virtual line through the camera image analysis. You can search and confirm statistical data for the number of people counted by condition and time in people counting 'Search'.  Note In order to use the search function in people counting, you need to select [Enable people counting] from [Statistics]>[People counting]>[Setup] and set the people counting rule.
  • Page 68 When you select [Period], you can specify a period by day, month or year and search. Select the calendar icon to change the date. Rule Select the rule condition to search. Select the rule condition by combining the rule (Rule 01 and Rule 02) and the count method (IN and OUT) of the relevant rule.
  • Page 69 Setup People counting counts the number of people who pass a virtual line through the camera image analysis. The conditions for counting the number of people and detailed items for improving the accuracy of people counting are set from 'Setup’ in people counting. When you complete the setting, click the [Apply] button at the bottom of the page.
  • Page 70 When you select the 4 corners of an image with the mouse, the area is set as the exclude area, and the color of the number buttons in [Area] changes. Up to 4 exclude areas can be set. Changing an exclude area You can adjust the size of an exclude area by clicking and moving a corner or a line of the exclude area.
  • Page 71: Delete All Data

    To receive people counting data on the same weekday and time every week, select [Weekly] and select a weekday and a time. File name Enter the file name for sending people counting data through an FTP server or e-mail and select the file format. Up to 64 characters, including letters and numbers, can be entered for the file name.
  • Page 72 Figure 3 Figure 4 Figure 5...
  • Page 74: Data Server Setup

    Data server setup When a Retail Insight server is registered, camera's data (People counting, Queue management, and Heatmap data) is transferred to the registered server. On the [Data server setup] page, Retail Insight server information can be entered and registered. Click the [Apply] button below after entering the necessary information. Data server setup Enable data server To transfer camera's data to the Retail Insight server, select [Enable data server].
  • Page 75: Product Information

    Product information Check the model name and serial number of the product and set the device name, location, description and language. When you complete the setting, click the [Apply] button at the bottom of the page. Product information Model The model name of the product you are currently using is displayed. Changes cannot be made to the model name.
  • Page 76: Software Upgrade

    Upgrade / Restart You can upgrade the software of the product you are currently using, perform a factory default, back up or restore the configuration, or restart. Upgrade Software can be upgraded as new firmware versions are released. Software The software version of the product you are using is displayed. Changes cannot be made to the software version.
  • Page 77: Configuration Backup And Restore

    Configuration backup & You can backup and save the current camera setup or restore a desired configuration. restore You can create a number of backup files for desired configurations, or restore and use a desired configuration according to the purpose or environment when using the product.
  • Page 78 You can check camera-related logs. You can check information including camera access, system changes and events which have occurred, and backup log information for each log type.  Note The maximum number of logs that can be displayed on one page is 15. Logs can be checked in order of most recent log first.
  • Page 79 Log type You can check occurrence date & time and detailed information for a selected event. When you select All, you can check the date & time and detailed information for all events occurring in the system. Export You can backup the selected log type as a text file. To backup the event log, click the [Export] button.
  • Page 80 Open platform When you install an additional application on the camera, you can use the functions of the installed application in addition to existing functions. Open platform Installing an open platform 1. Click the [...] button, select an application and then click the [Open] button. 2.
  • Page 81 Memory usage (%): The memory usage rate of each application is displayed. CPU usage (%): The CPU usage rate of each application is displayed. Thread count: The number of threads created by each application is displayed. Duration: The total operating time of each application is displayed. Action: The action status of each application is displayed.
  • Page 82 Head Office 6, Pangyo-ro 319 beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-400 Rep. of KOREA Tel: +82.70.7147.8753 Fax: +82.31.8018.3740 www.hanwha-security.com Hanwha Techwin America 500 Frank W. Burr Blvd. Suite 43 Teaneck, NJ 07666 Toll Free +1.877.213.1222 Direct +1.201.325.6920 Fax +1.201.373.0124 www.hanwha-security.com Hanwha Techwin Europe Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT, United Kingdom Tel +44.1932.57.8100 Fax +44.1932.57.8101 www.hanwha-security.eu...

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Qnd-6021Qnd-8011Qnd-8021

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