Andrew CommScope RET Master Operation Manual
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Andrew CommScope RET Master Operation Manual

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Andrew Solutions
Customer Support Center
North America: +1-800-255-1479
International:
+1-779-435-6500
Email:
acicustomersupportcenter@commscope.com
Bulletin 653515.Revision A
RET Master®
Operations Manual
First Release, May 2014
Visit our website at
Andrew Solutions representative for more information.
®2014 CommScope, Inc. All rights reserved.
RET Master and Andrew Solutions are trademarks of CommScope Inc.
All trademarks identified by ® or ™ are registered trademarks or
trademarks, respectively, of CommScope. This document is for
planning purposes only, and is not intended to modify or supplement
any specifications or warranties relating to Andrew Solutions products
or services.
May 2014
www.commscope.com
or contact your local
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Summary of Contents for Andrew CommScope RET Master

  • Page 1 Andrew Solutions representative for more information. Customer Support Center ®2014 CommScope, Inc. All rights reserved. North America: +1-800-255-1479 RET Master and Andrew Solutions are trademarks of CommScope Inc. All trademarks identified by ® or ™ are registered trademarks or International: +1-779-435-6500 trademarks, respectively, of CommScope.
  • Page 2 RET Master Notices and Precautions WARRANTY NOTICE Proper installation procedures must be followed when installing and operating RET equipment. Failure to assure installations are done properly by trained installation personnel and to follow procedures discussed in this bulletin may cause warranty for such products to be void. CommScope requires pre-testing actuators on the ground prior to installation using the CommScope portable controller and the latest version of the controller software.

  • Page 3: Table Of Contents

    Setup ......................10 Configuring the RET Master Wi-Fi Settings ................. 10 Supported Mobile Devices ......................10 Downloading the CommScope RET Master App ................. 10 Connecting to the RET Master Unit .................... 10 Updating the RET Master Unit Software..................10 Power Considerations ......................... 10 A Guide to the RET Master App ..............
  • Page 4 RET Master 3.3.3.6 Calibrating a RET ......................13 3.3.3.7 Configuring AISG Data for a RET ..................13 3.3.3.8 Configuring AISG Data for a TMA ..................14 3.3.3.9 Changing the Gain of a TMA ................... 14 3.3.3.10 Changing the Amplifier Mode of a TMA ..............14 Diagnostics View .........................
  • Page 5 RET Master List of Figures Figure 1 RET Master Front View ........................8 Figure 2 RET Master Back View ........................9 Bulletin 653515.Revision A May 2014...
  • Page 6 RET Master List of Tables Table 1 LED Color Chart ..........................18 May 2014 Bulletin 653515.Revision A...
  • Page 7 RET Master About This Document The RET Master Operation Manual describes the setup and operation of the RET Master unit and guidance for the RET Master iOS app. Revision History Version Date Issued Scope 653515 May 2014 Initial version Bulletin 653515.Revision A May 2014...

  • Page 8: Getting Started

    1 Getting Started 1.1 System Description RET Master allows for monitoring and control of base station antennas equipped with AISG-compliant Remote Electrical Tilt (RET) actuators, TMAs, and SmartBeam devices using a handheld device, such as an iPhone. This manual describes the setup and operation of a RET Master unit. 1.2 Package Contents In addition to your RET Master unit, your package includes: •...

  • Page 9: Back View

    RET Master • Power LED – This LED is solid green while running on A/C power or if on battery, and the battery charge is more than 20% capacity. The LED is solid red when the unit is running on battery and the battery charge is 20% or less of capacity.

  • Page 10: Setup

    2.2 Supported Mobile Devices The RET Master app is currently available for Apple iPhone, iPod, and iPad, with iOS 6.x or 7.x. 2.3 Downloading the CommScope RET Master App Search for “RET Master” in the Apple Store. The RET Master app is free.

  • Page 11: Guide To The Ret Master App

    RET Master 3 A Guide to the RET Master App 3.1 Welcome Screen The RET Master app briefly displays a Welcome Screen while it is establishing a connection with the RET Master unit. However, if the connection fails, the Welcome Screen allows the operator to enter view helpful connection tips, or go into Demo Mode, which demonstrates the RET Master app features with simulated AISG equipment.

  • Page 12: Aisg 2.0 Reset And Aisg 1.1 Revert

    RET Master Bundled device software and versions are displayed on the About View. 3.3.2.3 AISG 2.0 Reset and AISG 1.1 Revert Some CommScope AISG RETs and TMAs support a protocol mode switch between AISG 1.1 and AISG 2.0 protocols. Note: The protocol mode switch from AISG 1.1 to AISG 2.0 is accomplished by broadcasting an AISG 2.0 reset to all devices on the bus.

  • Page 13: Configuring The Antenna Model Configuration Of A Ret

    RET Master Movement will fail when a RET’s antenna model is not configured or when the RET requires calibration. A RET requiring configuration will report a “Not Configured” AISG error. A RET requiring calibration will report a “Not Calibrated” AISG error. 3.3.3.5 Configuring the Antenna Model Configuration of a RET Each RET must be configured with the correct data for its antenna model.

  • Page 14: Configuring Aisg Data For A Tma

    RET Master 3.3.3.8 Configuring AISG Data for a TMA RET Master allows configuration of the following AISG data fields using standard text entry: Sector, BaseStation ID, Installer ID, and Install Date. The number of characters allowed is defined by the AISG specifications, and is indicated when the field is selected for modification.

  • Page 15: Tilt Range Test

    RET Master 3.4.2 Tilt Range Test The Diagnostic Tilt Range Test first scans for all devices on the bus, then moves each RET to its maximum position, then minimum position, then back to original position. Test feedback and progress are provided at each step of the process, and final results are displayed on test completion.

  • Page 16: Battery View

    RET Master 3.6 Battery View Select the Battery tab to display the current battery usage level and voltage. When the RET Master unit is being charged, the Battery Level will indicate “AC ON”, otherwise, it will display the percentage of battery remaining.

  • Page 17: Troubleshooting Guide

    RET Master 4 Troubleshooting Guide 4.1 My RET Master app won’t connect to the RET Master unit, or keeps disconnecting from the RET Master unit. 1. Verify your RET Master is powered ON. 2. Verify your handheld device is connected to your RET Master Wi-Fi in the device Settings. 3.

  • Page 18: Led Color Reference Chart

    RET Master If the RET is reporting it is “Not Calibrated”, then calibrate the RET before attempting movement. See Calibrating a RET. Most RETs must be attached to an antenna to be calibrated. If the RET is reporting a “jam” error, then it has a mechanical issue. 5 LED Color Reference Chart LED State/Color Power LED...

  • Page 19: Certifications

    RET Master 6 Certifications Bulletin 653515.Revision A May 2014...
  • Page 20 RET Master May 2014 Bulletin 653515.Revision A...
  • Page 21 RET Master Bulletin 653515.Revision A May 2014...
  • Page 22 RET Master May 2014 Bulletin 653515.Revision A...

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