OPENTEXT RightFax 16 EP2 Administrator's Manual

Remote doctransport server

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OpenText RightFax 16 EP2
Remote DocTransport Server
Administrator Guide

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Summary of Contents for OPENTEXT RightFax 16 EP2

  • Page 1 OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 2 OpenText RightFax 16 Enhancement Pack 2 Remote DocTransport Server Wednesday, July 19, 2017 Trademarks OpenText is a registered trademark of Open Text. All other company names, brand names, and product names are the property and/or trademarks of their respective companies. Copyright Notice ©2017 Open Text All rights reserved.
  • Page 3: Table Of Contents

    Changing the IP address or appliance name Appendix A: Troubleshooting Changing domain settings Cannot connect to http://rfdts Setting the appliance date and time Changing firewall settings Applying a software update Restarting the appliance Shutting down the appliance OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 4: Chapter 1: Introduction

    Included in the box AC power cord. Ethernet cable to connect to your network. Rubber feet for desktop installation. Front-mounting brackets and bolts for rack-mount installation. Brooktrout SR140 transport installed and licensed. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 5: Chapter 2: Setting Up And Configuring The Remote Doctransport Server

    3. Plug the power cord into the back of the appliance, then into a Click Basic to view only the most common features. standard wall outlet. Click Full to view all of the configurable features. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 6: Setting Up Dedicated Fax Channels In Analog Appliances

    Phone Number field. For example, you could assign channels 1-4 to Trunk Group 1 and channels 5-8 to Trunk Group 2. 5. To configure inbound (receive-only) routing: OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 7: Setting The Parameter For Number Of Rings

    1. On the Web Login page, log in with the administrator Destination Phone Number box for that port. Username and Password or default login. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 8 INI file saved in the previous step. 6. Click Load INI File, and then click OK. The reset process takes 4 minutes, and then the Web Login page appears. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 9: Chapter 3: Defining Appliance Settings And Tasks

    Subnet mask, and Default gateway address. Username: admin Password: password (case-sensitive) 3. Do either of the following: 2. Click Appliance in the left panel, and then click Appliance Settings and Tasks. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 10: Changing Domain Settings

    3. Accept the End User License Agreement, and then click Next. 2. In Workgroup (default), enter the name of a different workgroup. 4. When the installation is complete, click Sign Out. 3. Click Restart. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 11: Restarting The Appliance

    Important Reverting to factory settings cannot be reversed. To revert to factory settings 1. Click Revert to factory settings. 2. Enter the administrator password, and then click OK. The system will restart. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 12: Chapter 4: Defining Rightfax Settings

    7. Click OK. 8. On the RightFax server, under Message Queuing in Computer Management, grant the anonymous_logon account Full Control permission for the following RightFax-related MSMQ queues: faxserver_receivedfax, faxserver_sendfax, and faxserver_ sendstatus. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 13: Chapter 5: Monitoring And Managing The Remote Doctransport Server

    Remote DocTransport Server. V for VM-Notify combines with lowercase characters for Send, If a service stops without user intervention, it is automatically restarted after 60 seconds. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 14: Remote Doctransport Server Statistics And Queues

    This setting adds extra weight to the rule so it can be selected over To refresh the list, click the Refresh button at the bottom of the page. another rule that has a better pattern match. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 15 Server Name groups that are exempt from the rule. Use commas to (up to 47 characters) or the IP address. separate multiple entries. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 16 Peak Times applies 00-18 to Monday through Friday and You can type a string in the search box to filter the list, and then select users from the filtered list. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 17: Testing Dialing Rules And Fax Routes

    2. Click Execute Rules. As the fax is routed, the Result box shows the following: Each dialing rule against which the fax number is compared. Information about the match weights and server availability. OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...
  • Page 18: Appendix A: Troubleshooting

    3. On the computer or laptop, open WebAdmin by browsing to http://rightfax. Supported browsers are HTML5-compliant versions of Chrome, Firefox, and Internet Explorer. 4. Sign in to WebAdmin with the default admin account: OpenText RightFax 16 EP2 Remote DocTransport Server Administrator Guide...

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