Specto Technology AirLink RV55 Troubleshooting

Modem indicator lights explained:

a) The circle icon is the power light which indicates that the modem is powered on.
b) The arrows icon is the data light and it only blinks when data is coming or going.
c) The bars icon is the signal light and it displays the signal strength to the nearest subscribed cellular network.
d) The cell tower icon is the network light and it indicates whether the modem has registered itself on the subscribed
cellular network.
NOTE: The modem needs to display solid green lights for power, network and signal for the modem to be
online and accessible remotely.
Condition
None of the modem lights are lit
The power light is solid red
The data light is not lit at all or it is blinking
green
The network light is solid red and the signal
light is either solid amber or solid red
The signal light is either blinking amber or it is
solid amber
- Or
The signal light is alternating between a
blinking green light and a blinking amber light
The network light is solid red

Modem Troubleshooting

The modem is not receiving power. Check site power and verify that the
modem power cord is plugged into the power source.
The modem isn't receiving enough electricity to power up completely.
Check the charge on the external battery powering the modem.
This is normal. The data light will not stay solid green. It will only blink
green when the modem is sending or receiving data.
The modem isn't able to connect to the nearest subscribed cellular
network. Check that the antenna is securely connected to the cellular port
and not the diversity port on the back of the modem.
The modem signal strength is low:
-
The modem is unable to register itself on the subscribed cellular network:
a) Try moving the modem or angling the antenna until the modem
displays a solid green signal light. Even moving the modem only a
few inches can make a difference in signal strength.
b) The signal strength could be hampered by the enclosure or
structure the modem is in. If inside an enclosure, try leaving the lid
open to see if signal strength improves. If in a structure or in a
basement, try moving the modem closer to a window or to an
opening leading to ground level.
c) Try adding an additional blade antenna to the modem diversity port
to improve signal strength.
a) Verify that the antenna is securely fastened to the cellular port on
the modem.
b) Check if the IP address is suspended or deactivated.
c) Check cell service for the network you're trying to connect to by
checking the bars on your cell phone (if your phone is on the same
subscribed cellular network as the modem) or with one of many
cell phone apps available which will test signal strength for
networks in your area.
Solution
+1 866 925 7737
info@spectotechnology.com
www.spectotechnology.com