LOOK EASY HDC989N Instruction Manual

High definition video conference camera

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LOOK EASY HDC989N
Instructions Manual
HIGH DEFINITION
VIDEO CONFERENCE CAMERA
Instructions Manual
© 2020 LOOK EASY INTERNATIONAL LIMITED
V 1.1
WARRANTY REGISTRATION FORM INSIDE
Thanks for your purchase of our High Definition Video Conference Camera.
In order to correctly use the camera, please read carefully this manual before use,
and also carefully keep this manual for future use.
1

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Summary of Contents for LOOK EASY HDC989N

  • Page 1 Instructions Manual HIGH DEFINITION VIDEO CONFERENCE CAMERA Instructions Manual © 2020 LOOK EASY INTERNATIONAL LIMITED V 1.1 WARRANTY REGISTRATION FORM INSIDE Thanks for your purchase of our High Definition Video Conference Camera. In order to correctly use the camera, please read carefully this manual before use,...
  • Page 2: Table Of Contents

    LOOK EASY HDC989N Instructions Manual TABLE OF CONTENTS 1. Safety Precautions ....................4 2. Understanding Interfaces ..................5 2.1 Camera Interfaces ................... 5 2.2 Initial Configuration ..................6 2.3 Video Output ....................6 2.4 Bracket Mount ....................7 3. Understanding the Camera ..................9 3.1 Main Features ....................
  • Page 3 LOOK EASY HDC989N Instructions Manual TABLE OF CONTENTS 3.6.12 Restore Default ................... 31 4. Internet Explorer Login ..................32 4.1 Web Client...................... 32 4.1.1 Download and Install Plug-in .............. 32 4.1.2 Web client Log In ................. 32 4.1.3 Live View ..................... 33 4.1.4 Playback ....................
  • Page 4: Safety Precautions

    LOOK EASY HDC989N Instructions Manual 1. SAFETY PRECAUTIONS Electric Safety Installation and operation must be in accordance with electric safety standards. Transportation Precautions Avoid strong vibration during transportation, storage, and installation. Installation Precautions Never pan and/or tilt the camera by hand otherwise mechanical issues might occur.
  • Page 5: Understanding Interfaces

    LOOK EASY HDC989N Instructions Manual 2. UNDERSTANDING INTERFACES 2.1. Camera Interfaces Figure 2 Interfaces Camera Lens Camera Base Remote Control Acknowledge LED DIP Switch 1/4''-20 S crew Thread Visca / RS232 Control Interface (input) Visca / RS232 Control Interface (output) 8.
  • Page 6: Initial Configuration

    Connect the camera to any supported H.265, H.264 and Onvif decoder. Optional additional features: Monitor live video feed of up to 36 cameras in a single screen Easily control up to 36 cameras Figure 4 Look Easy NVR5736DB in a single screen...
  • Page 7: Bracket Mount

    LOOK EASY HDC989N Instructions Manual 2.4. Bracket mount Bracket can only be wall-mounted or ceiling-mounted. 1) Wall-mount instructions...
  • Page 8 LOOK EASY HDC989N Instructions Manual 2) Ceiling-mount instructions...
  • Page 9: Understanding The Camera

    LOOK EASY HDC989N Instructions Manual 3. UNDERSTANDING THE CAMERA 3.1. Main Features 3.1.1. Camera Performance The camera offers perfect functions such as superior performance and rich interfaces. The features include advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high resolution and fantastic color rendition.
  • Page 10: Network Features

    LOOK EASY HDC989N Instructions Manual 3.1.2. Network Features a) Audio Input Interface supporting 16000, 32000, 44100 and 48000 sampling frequency and AAC, MP3 and PCM audio coding b) Supports H.264/H.265 video compression with AAC, MP3 and PCM audio compression Supports compression of resolution up to 1920x1080 with frame up to 60...
  • Page 11 LOOK EASY HDC989N Instructions Manual Input/Output Interface Video Interfaces HDMI, 3G-SDI and LAN Image Code Stream Simultaneously Dual Streams outputs Video Compression Format H.264, H.265 Control Signal Interface RS-232 Ring through RS232 output, RS-485 Control Protocol VISCA/Pelco-D/Pelco-P Baud Rate: 115200/9600/4800/2400bps Audio Input Interface Double track 3.5mm linear input...
  • Page 12: Dimensions

    LOOK EASY HDC989N Instructions Manual 3.1.4. Dimensions 3.2. Packing contents Power adapter  IR Remote control  RS232 cable  User manual  Cascade cable  OPTIONAL: wall mounting bracket  ceiling mounting bracket  2.4G wireless remote ...
  • Page 13: Interfaces

    LOOK EASY HDC989N Instructions Manual 3.3. Interfaces 3.3.1. External Interfaces a) External interface: RS232 Input /Output, RS485 Input, HDMI Output, 3G- SDI Output, Audio Input, LAN, DC12V Power Interface. Figure 5 External interfaces 3.3.2. DIP Switch There is a DIP Switch located at the bottom of the camera.
  • Page 14: Visca/Rs-232 Interface

    LOOK EASY HDC989N Instructions Manual Table 2.2 DIP Switch Settings ACTIVE MODE Working Mode Updating Mode Note: Firmware upgrade using Web GUI can be done under Working Mode. 3.3.3. VISCA/RS-232 Interface a) RS-232 Interface CAMERA PC DB-9 PORT IR OUT...
  • Page 15 LOOK EASY HDC989N Instructions Manual c) RS232 (DB9) Port Pin-Out PORT DESCRIPTION Data Carrier Detect Receive Data Transmit Data Data Terminal Ready System Ground Data Set Ready Request to Send Clear to Send Ring Indicator d) VISCA daisy-chain CAMERA 1...
  • Page 16: Remote Control

    LOOK EASY HDC989N Instructions Manual 3.4. Remote Control Standby Key After 3 second long press, the camera will step into standby mode. Long press 3 second again, the camera will self-test again and back to HOME position. (Note: If power-on mode is turned on and Preset 0...
  • Page 17 LOOK EASY HDC989N Instructions Manual BLC Control Key Back Light ON / OFF: Turn on or off the backlight 10 Menu Setting Open or close the OSD menu Enter/exit the OSD menu or return to the previous menu 11 Camera IR Remote Control Address Setting 【*】+【#】+【F1】: Camera Address No.
  • Page 18: Ir Remote Control Usage

    LOOK EASY HDC989N Instructions Manual 3.5. IR Remote Control Usage After camera self-diagnosis, it can receive and execute the IR commands. Press the remote control key, the IR acknowledge indicator LED will blink; after releasing the key, the IR acknowledge indicator LED stop blinking. User can control the pan/tilt/zoom, setting and calling preset positions via the IR remote control.
  • Page 19 LOOK EASY HDC989N Instructions Manual d) Focus Control FOCUS + Press key (Focus Near) 【 】 FOCUS - Press key (Focus Far) 【 】 Note: Above only valid under manual focus mode. Press AUTO to activate Auto Focus mode 【...
  • Page 20: Menu Setting

    LOOK EASY HDC989N Instructions Manual g) Camera Remote Control Address Setting 【*】+【#】+【F1】Camera Address No.1 【*】+【#】+【F2】Camera Address No. 2 【*】+【#】+【F3】Camera Address No. 3 【*】+【#】+【F4】Camera Address No. 4 3.6. Menu Setting 3.6.1. Main Menu In normal working mode, press【MENU】key to display the menu, using scroll arrow to point at or highlight the selected items.
  • Page 21: System Setting

    LOOK EASY HDC989N Instructions Manual 3.6.2. System Setting Move the pointer to the (Setup) in the Main Menu, click the【HOME】 key and enter into the (System Setting) as shown below, SETUP =============== Protocol Auto Visca Address Visca Address Fix PELCO-P Address...
  • Page 22: Camera Setting

    LOOK EASY HDC989N Instructions Manual 3.6.3. Camera Setting Move the pointer to the (CAMERA) in the Main Menu, click the 【HOME】key and enter the (CAMERA) as follow. CAMERA =============== (Color) (Image) (Focus) (Noise Reduction) [← →]Change [↑↓]Select Value Expose: Enter into Exposure setting...
  • Page 23: Exposure Setting

    LOOK EASY HDC989N Instructions Manual 3.6.4. Exposure Setting Move the pointer to the (EXPOSURE) in the Main Menu, click the 【HOME】and enter the (EXPOSURE SET) as follow. EXPOSURE =============== Mode Auto Anti-Flicker 50Hz Gain Limit [↑↓]Select [← →]Change Value Mode: Auto, Manual, Shutter Priority, Iris Priority and Brightness Priority...
  • Page 24: Color Setting

    LOOK EASY HDC989N Instructions Manual 3.6.5. Color Setting Move the pointer to the (COLOR) in the Main Menu, click the【HOME】 and enter the (COLOR SET) as follow. COLOR =============== WB Mode Auto Saturation AWB Sensitivity High Color style Default Color temp [ ←...
  • Page 25: Image Setting

    LOOK EASY HDC989N Instructions Manual 3.6.6. Image Setting Move the pointer to the (IMAGE) in the Menu, click the【HOME】and enter the (IMAGE) as follow IMAGE =============== Brightness Contrast Sharpness Flip-H Flip-V B&W-Mode Color Gamma Default DZoom Close [↑↓]Select [← →]Change...
  • Page 26: Focus Setting

    LOOK EASY HDC989N Instructions Manual 3.6.7. Focus Setting Move the pointer to the (FOCUS) in the Menu, click the【HOME】and enter the (FOCUS) as follow. FOCUS ================ Focus Mode Auto AF-Zone Center AF-Sensitivity [← →]Change [↑↓]Select Value Focus Mode: Auto, Manual...
  • Page 27: Noise Reduction

    LOOK EASY HDC989N Instructions Manual 3.6.8. Noise Reduction Move the pointer to the (NOISE REDUCTION) in the Menu, click the 【HOME】and enter the (NOISE REDUCTION) as follow NOISE REDUCTION ================ NR-2D Auto NR-3D Dynamic Hot Pixel [← →]Change [↑↓]Select Value...
  • Page 28: P/T/Z

    LOOK EASY HDC989N Instructions Manual 3.6.9. P/T/Z Move the pointer to the (P/T/Z) in the Main Menu, click the【HOME】 and enter the (P/T/Z) as follow. P/T/Z =============== Depth of field Zoom speed Image Freezing Acc Curve Slow [← →]Change [↑↓]Select Value Depth of Field: Only effective for remote control, On/Off;...
  • Page 29: Video Format

    LOOK EASY HDC989N Instructions Manual 3.6.10. Video Format Move the pointer to the (Video Format) in the Menu, click the【HOME】 and enter the (Video Format) as follow. VIDEO FORMAT =============== 1080P60 1080P50 1080I60 1080I50 1080P30 1080P25 720P60 720P50 720P30 720P25 1080P59.94...
  • Page 30: Version

    LOOK EASY HDC989N Instructions Manual 3.6.11. Version Move the pointer to the (VERSION) in the Main Menu, click the 【HOME】and enter the (VERSION) as follow. VERSION =============== MCU Version 2.0.0.15 2015-12-18 Camera Version 2.0.0.13 2015-12-18 AF Version 2.0.0.6 2015-12-11 Lens...
  • Page 31: Restore Default

    LOOK EASY HDC989N Instructions Manual 3.6.12. Restore Defaults Move the pointer to the (RESTORE DEFAULT) in the Main Menu, click the 【HOME】and enter the (RESTORE DEFAULT) as follow. RESTORE DEFAULT ================= Restore Default? [← →]Change [↑↓]Select Value Restore default: yes/no; after restoring default, the video format won’t be restored.
  • Page 32: Internet Explorer Login

    Input the default IP address 192.168.5.163 in the Internet Explorer address bar then click Enter button to enter into Web Client login page as below picture. For the first time using Internet Explorer browser to access HDC989N, a message in red “ ” will be...
  • Page 33: Live View

    Snapshots and Recording can be saved in your local Computer. Note: Make sure you have a folder called HDC989N in C:\ and added camera address in Internet Explorer Trust Sites List. a) Login as administrator The default administrator username and password is “admin/admin”.
  • Page 34: Playback

    LOOK EASY HDC989N Instructions Manual 4.1.4. Playback A. Playback video files Click Playback to enter video files and snapshot files playback page, select Video Files, choose the Start and End dates then click Search to show all related files, click Play to play the video file.
  • Page 35 Video Files Packing Type: The default value is MP4. Available  parameters are TS or MP4. Storage Directory: Set the local storage directory path.  The default value is C:\HDC989N\. Change to desired locations  and click the Save button to make settings effective.
  • Page 36 LOOK EASY HDC989N Instructions Manual B. Audio Configuration Enable: Choose to enable audio or not.  Encoding Type: Set audio encoding format, the camera will  reboot automatically after any change. The default value is MP3. Available parameters are MP3, PCM or AAC.
  • Page 37 LOOK EASY HDC989N Instructions Manual C. Video configuration 1. Encoding Encoding Stream: The camera can encode two streams namely  Mainstream and Substream) Compression Format: Set the video compression format of  mainstream and substream. The default value is H.265. Available parameters are H.264 and H.265...
  • Page 38 LOOK EASY HDC989N Instructions Manual Note: After clicking “Save”, there will be a reminder to reboot the camera so please reboot the camera to make new settings effective. Rate Control: Set stream rate control. The default value is CBR. ...
  • Page 39: Logout

    LOOK EASY HDC989N Instructions Manual 2. Streaming Encoding Stream: The camera can encode two streams namely  Mainstream and Substream) Enable: Choose to enable audio or not.  Protocol: Main Stream and Sub Stream are fixed to RTMP.  Host Address: Set the host server IP addresses, The default value ...
  • Page 40 LOOK EASY HDC989N Instructions Manual 3. RTP Broadcasting Encoding Stream: The camera can encode two streams namely  Mainstream and Substream) Enable: Choose to enable audio or not.  Protocol: Set RTP multicasting protocol. The default value is RTP. ...
  • Page 41 LOOK EASY HDC989N Instructions Manual 4. Video Parameters Focus: In Focus tab, focus mode, AF-Zone and AF-Sensitivity can  be set. Focus Mode: Set the focus mode. The default value is Auto. Available parameters are Auto, Manual and OnePush. AF-Zone: Set the auto-focus zone. The default value is All.
  • Page 42 LOOK EASY HDC989N Instructions Manual BLC: Set the backlight compensation, only valid when Auto Exposure is set. The default value is OFF. Flicker: Set the anti-flicker frequency, only valid when Auto Exposure is set. The default value is 50Hz. Available parameters are OFF, 50Hz and 60Hz.
  • Page 43 LOOK EASY HDC989N Instructions Manual WB Mode: Set the white balance mode. The default is Auto. Available parameters are Auto, Manual, OnePush and VAR. When OnePush is selected, please click Adjust for re- calibration. RG Tuning: Set the red gain. The default is 0. Available parameters range from -10 to 10.
  • Page 44 LOOK EASY HDC989N Instructions Manual Brightness: Set the brightness. The default is 7. Available parameters range from 0 to 14. Contrast: Set the contrast. The default is 7. Available parameters range from 0 to 14. Sharpness: Set the sharpness value. The default is 7. Available parameters range from 0 to 14.
  • Page 45 LOOK EASY HDC989N Instructions Manual NR-2D: Set 2D noise reduction level. The default value is AUTO. Available parameters are OFF, 1 to 7 and AUTO. NR-3D: Set 3D noise reduction level. The default value is 3. Available parameters are OFF and 1 to 8.
  • Page 46 LOOK EASY HDC989N Instructions Manual Time Font Color: Set the font color of date and time. The default value is no. Available parameters are White, Black, Yellow, Red and Blue. Title Font Color: Set font color of title. The default value is no.
  • Page 47 LOOK EASY HDC989N Instructions Manual 7. Output Format Output Format: Set the video output format. The default value is 1080P50. Available parameters range from 1080P60, 1080P50, 1080P30, 1080P25, 1080I60, 1080I50, 720P60, 720P50, 720P30, 720P25, 1080P59.94, 1080I59.94, 1080P29.97, 720P59.94, 720P29.97. Note: Click on Save button to activate your settings. A message "Parameters saved successfully!"...
  • Page 48 LOOK EASY HDC989N Instructions Manual HTTP Port: Set the HTTP port. The default value is 80. Available parameters range from 0 to 65535. Note: Click on Save button to activate your settings. A message "Save successfully! HTTP Port has changed. Restart to take effect."...
  • Page 49 LOOK EASY HDC989N Instructions Manual 2. Ethernet DHCP, IP Address, Subnet Mask and Gateway can be set. DHCP: Enable or disable to obtain IP automatically from a DHCP server. The default value is disabled. Note: Click on Save button to activate your settings. A message "...
  • Page 50 LOOK EASY HDC989N Instructions Manual PLEASE PREVENT IP CONFLICTS. 3. DNS parameters DNS can be set. Preferred DNS server: Set the preferred DNS server. The default value is 0.0.0.0. Alternate DNS server: Set the alternate DNS server settings. The default value is 0.0.0.0.
  • Page 51 LOOK EASY HDC989N Instructions Manual Heartbeat Time ( s ): Check heartbeat period. The default value is 60. Available parameters range from 1 to 65535. Register ID: Set the register ID. The default value is 34020000001320000001.
  • Page 52 LOOK EASY HDC989N Instructions Manual Register Name: Set the register user name. The default value is Register Password: Set the register user password. The default value is 12345678. Equipment Owner: Set the equipment owner name. The default value is blank.
  • Page 53 NDI Group: Set NDI name. The default value is public. NDI notes: a) HDC989N uses NDI 4.0 version, which is the latest release, and in general, it supports H.264 and original image transmission. As we do not support FPGA, HDC989N only supports H.264 transmission.
  • Page 54 LOOK EASY HDC989N Instructions Manual VISCA OVER IP: HDC989N supports VISCA OVER IP protocol standards, VISCA OVER IP transmitter (the device that sends commands to the camera) is not universal on some special VISCA commands so individual commands might not be used, if so, we can do software customization such as common special commands include clear preset, set preset, call preset, menu call, menu confirm, etc.
  • Page 55 Device Name and Language can be set. Device Name: Set the device name. The default value is HDC989N. User can set any name as desired. Device ID: Set the device ID. The default value is 1. The Device ID is read-only, can’t be modified from this screen.
  • Page 56 LOOK EASY HDC989N Instructions Manual 2. Time System Time Date Format, Date Separator, Time Zone, Hour Type, NTP Enable, Update Interval, NTP Server, Port and Time Settings cam be set. Date Format: Set the date format. The default value is YYYY-MM- DD.
  • Page 57 LOOK EASY HDC989N Instructions Manual Update Interval: Set the NTP update interval. The default value is 1 day. Available parameters are 1 day, 2 days, 3 days, 4 days, 5 days, 6 days, 7 days, 8 days, 9 days and 10 days.
  • Page 58 Update File: Click Browse, a window will pop-up to Choose File to Upload, choose the update file and click Open to send the file to HDC989N. Click on the Upgrade button, the upgrade dialog box will appear and the device will reboot automatically after the update is successful.
  • Page 59 LOOK EASY HDC989N Instructions Manual 5. Restore factory setting Click Restore Factory Defaults button to restore factory defaults. Please choose Yes or No. If Yes is clicked then the device will restart automatically and restore factory default settings. 6. Reboot Click Reboot button to reboot the device.
  • Page 60: Serial Communication Control

    LOOK EASY HDC989N Instructions Manual 5. SERIAL COMMUNICATION CONTROL Please consult the A4 camera control command list booklet. 6. CAMERA MAINTENANCE AND TROUBESHOOTING 6.1. Camera Maintenance a) If camera is not used for long time, please turn off the PoE port on switch level or remove the power adapter from AC mains.
  • Page 61 LOOK EASY HDC989N Instructions Manual Check whether remote control address is set to 1 (if the camera is set  to the factory defaults then remote control address need to set back to 1 too) Check whether if camera menu is closed, camera control through ...
  • Page 62 LOOK EASY HDC989N Instructions Manual...

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