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ENDURA 2801
User Manual
Rev.1.1

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Summary of Contents for Kores ENDURA 2801

  • Page 1 ENDURA 2801 User Manual Rev.1.1...
  • Page 2 ENDURA 2801 User Manual Change Record Rev. Date Description 2018.09.12 2019.08.01 Change the Tool, Driver and BarTender to Kores...
  • Page 3: Table Of Contents

    ENDURA 2801 User Manual Contents Manual Information ............................1 Important Safety Instructions ..........................2 Chapter 1 Introduction ............................5 1.1 Packing List ............................5 1.2 Appearance and Components ......................6 1.3 Dimension.............................. 8 Chapter 2 Specifications ............................. 9 Chapter 3 Installation & Usage .......................... 11 3.1 Media Loading .............................
  • Page 4 ENDURA 2801 User Manual 8.3 Installation ............................75 8.4 Usage ..............................79...
  • Page 5 ENDURA 2801 User Manual ◼ Statement This manual content may be altered without permission, and our company reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact our company.
  • Page 6: Manual Information

    Manual Information This user manual contains basic information for product usage as well as for emergency measures that may be required. The installation and usage of printer driver, utility tool and KORES BarTender® Ultralite are also included in the manual.
  • Page 7: Important Safety Instructions

    ENDURA 2801 User Manual Important Safety Instructions Before using the present appliance, please carefully read the following safety regulations in order to prevent any hazard or material damage. 1.Safety warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished.
  • Page 8 ENDURA 2801 User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains.
  • Page 9 ENDURA 2801 User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 10: Chapter 1 Introduction

    ENDURA 2801 User Manual Chapter 1 Introduction 1.1 Packing List Note: 1.Unpack the printer and keep the packing materials in case you need to ship the printer in the future. 2.Any damages exist, please contact the local dealer. Printer AC Adapter...
  • Page 11: Appearance And Components

    ENDURA 2801 User Manual 1.2 Appearance and Components ■ Front View ■ Rear View ■ Inside View...
  • Page 12 ENDURA 2801 User Manual Note:The views above are for your reference. Ports vary by your choice.
  • Page 13: Dimension

    ENDURA 2801 User Manual 1.3 Dimension...
  • Page 14: Chapter 2 Specifications

    ENDURA 2801 User Manual Chapter 2 Specifications (2/1) Items Parameter Printing method Thermal transfer / Direct thermal Resolution 203dpi(8dots/mm) Printing Printing speed 127mm/s Max. Printing width 108mm Max. Printing length 15mm - 1200mm Processor NUC976 32MB Memory Flash 16MB Adjustable reflective sensor, Fixed transmissive...
  • Page 15 ENDURA 2801 User Manual (2/2) Items Parameter 90°, 180°, 270° rotatable, support disproportional Download Fonts TTF fonts scale. DOS437,720,737,755,775,850,852,855,856,857,858,8 60,862,863,864,865,866, Windows1250,1251,1252,1253,1254,1255,1256,125 Code Pages 7,1258 ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15 DBCS 932 (JIS), 936(GBK), 949 (Koran), 950(BIG5) Code 39, Code 93, Code 128UCC, Code 128 subset A,...
  • Page 16: Chapter 3 Installation & Usage

    ENDURA 2801 User Manual Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Paper Roll Loading 1.Press the cover open buttons and lift the top cover. Press the left and right release latch with hands and lift the printer mechanism...
  • Page 17 ENDURA 2801 User Manual...
  • Page 18 ENDURA 2801 User Manual 3.According to the roll paper core size, adjust the direction of paper supply shaft. Put the roll paper into the paper supply shaft. It can support three kinds of roll paper core, there are instruction on the paper supply shaft.
  • Page 19 ENDURA 2801 User Manual 3.1.2 Ribbon Loading 1. Put the new ribbon into the ribbon supply shaft, and put ribbon supply group into the printing group. 2.Put the empty ribbon core into ribbon pick-up shaft, and put ribbon pick-up group into the...
  • Page 20 ENDURA 2801 User Manual 3.Pull some ribbon out, pass through print head. Stick the front of ribbon to the empty ribbon core and wind the ribbon core 2~3 circles. Turn around the ribbon feed Mechanism to make it smooth. 4.Press down the printing group and fix it, then close the printer cover.
  • Page 21: Power Connection

    ENDURA 2801 User Manual 3.2 Power Connection 1. Make sure the printer’s power switch is in the off position. 2. Connect the AC adapter to power receptacle. 3. Connect the power cord to AC adapter. 4. Connect the other end of power cord to the outlet.
  • Page 22: Peripherals Connection

    Instructions as follows: 1. Power on printer. 2. Primary device search for outer Bluetooth devices. 3. If there are some outer Bluetooth devices, choose ENDURA 2801. 4. Finish pairing. Detailed pairing methods, please refer to primary devices Bluetooth Names. After pairing, primary devices with virtual Bluetooth interface (smart phone, pocket PC, palm, notebook) can drive mobile thermal printer to print through such virtual Bluetooth interface.
  • Page 23: Detection

    ENDURA 2801 User Manual 3.4 Detection When printing paper, the moveable label sensor is used to detect paper. The label sensor moves differently when using various kinds of paper. If user moves the sensor improperly, paper may not be detected, therefore the printer could not print paper. The following instructions tell users how to use label sensor correctly.
  • Page 24 ENDURA 2801 User Manual Figure 2 (Left)
  • Page 25 ENDURA 2801 User Manual 3.4.2 Labels When printing labels (Figure 3) or double-row labels (Figure 4), the sensor shall be aimed at the left photoelectric hole (Figure 5), which is the original position. Figure 3 (Labels) Figure 4 (Double-row Labels)
  • Page 26 ENDURA 2801 User Manual Figure 5 (Left)
  • Page 27 ENDURA 2801 User Manual 3.4.3 Punched Hole Label When printing punched hole labels, move the sensor until it’s aimed at the right photoelectric hole (Figure 6). Figure 6 (Right)
  • Page 28 ENDURA 2801 User Manual Figure 7 (Punched Hole Label)
  • Page 29 ENDURA 2801 User Manual 3.4.4 Blackmark Paper When printing blackmark paper (Figure 7), the sensor shall be aimed at the position of black mark (Figure 8). Figure 8 (Blackmark Paper)
  • Page 30 ENDURA 2801 User Manual Figure 8 (aimed at blackmark position)
  • Page 31: Operation Panel

    ENDURA 2801 User Manual 3.5 Operation Panel ENDURA 2801 1.Turn on the printer In shutdown state, turn on the power switch on the back of the printer, the printer and the LED are on. 2.Turn off the printer In a power-on state, turn off the power switch on the back of the printer, the printer and the LED are off.
  • Page 32 ENDURA 2801 User Manual 4.Description of indicator status Color Action Indicator Status Blue Lit on Ready Blue Slow flash Dump mode Purple Lit on Overheat of printhead Purple Slow flash Ribbon out Lit on Head up Slow flash Paper out or paper jam or label’s separation...
  • Page 33: Basic Operation

    ENDURA 2801 User Manual 3.6 Basic Operation 3.6.1 Power on/power off Press “O” to power off the printer. Press “l” to power on the printer. 3.6.2 Feed Button In the Ready State: Press the Feed button (approx. 0.5 seconds) and release it before the Blue Light short off.
  • Page 34 ENDURA 2801 User Manual When the printer is turned on: Firstly, hold the Feed button, then release it until the blue light is short off for the first time. The printer starts printing the self-test page. Secondly, hold the Feed button, then release it until the blue light is short off for the second time.
  • Page 35 ENDURA 2801 User Manual 3.6.3 Quick Calibration Note: Users must carry out the calibration under the conditions below: ➢ The first time to use the printer since installation; ➢ The first time to use the printer since sensor cleaning; ➢...
  • Page 36 ENDURA 2801 User Manual 2. Manual positioning learning after cover closing: ①After the cover is closed, it will enter the "Pause printing" state. Then short press the Feed button to position to the next label, or start printing; or long press the paper key to do label learning ②When the printer is in the mode of Seam Label.
  • Page 37 4) Please refer to “Chapter 7 Seagull Windows Driver Instructions” for more detailed information. 3.Printing by KORES BarTender Ultralite Program 1) Install the KORES BarTender Ultralite program. 2) Edit a new label and print it. 3) Please refer to “Chapter 8 BarTender® Ultralite Instructions” for more detailed...
  • Page 38: Chapter 4 Interface

    ENDURA 2801 User Manual Chapter 4 Interface 4.1 USB Interface SIGNAL NAME VBUS...
  • Page 39: Other Optional Interfaces

    ENDURA 2801 User Manual 4.2 Other Optional Interfaces ◼ Serial Port SIGNAL NAME +5VDC...
  • Page 40 ENDURA 2801 User Manual ◼ Ethernet Port SIGNAL NAME...
  • Page 41: Chapter 5 Maintenance & Adjustment

    ENDURA 2801 User Manual Chapter 5 Maintenance & Adjustment Adhesives and coatings of the media can transfer to the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris.
  • Page 42: Cleaning Roller And/Or Paper Path

    ENDURA 2801 User Manual 5.3 Cleaning Roller and/or Paper Path 1) Open the printer cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
  • Page 43: Chapter 6 Label Printer Utility Instructions

    6.1 Installation Preparation Download the application program in CD. eg: KoresUtilityForLabel V2.0.0.0. 6.2 Usage Note: The screen may vary slightly by different operating systems and models. Take printer ENDURA 2801 as example. (1)Download “KoresUtilityForLabel V2.0.0.3” in CD. Then open the “KORESUtilityForLabel_Channel.exe”.
  • Page 44 ENDURA 2801 User Manual (2)Add/Modify/Delete Printer, Connect Test. ●Click “Add Printer”. Choose the printer and port (eg. USB), then click “OK”, showed in “Printer List”.
  • Page 45 ENDURA 2801 User Manual ●Click “Modify Printer”. Choose the printer and port (eg.: COM1), then click “OK”, showed in “Printer List”.
  • Page 46 ENDURA 2801 User Manual ●Click “Delete Printer”. Click “OK” to delete the printer and click “Cancel” to cancel the command. ●Click “Connect Test” to test whether the connection is successful or not. If connection succeeds, it shows as follows. If connection fails, it shows as follows.
  • Page 47 ENDURA 2801 User Manual (3)Function. ●Click “Printer Information”, showing printer information. (varies by different printers) ●Click “Print Test Text”. Type the text and set up the printing range. Click “Print”, then printer starts to print the test text.
  • Page 48 ENDURA 2801 User Manual ●Click “Parameter Setting”. 1) BT Config Setting: 3)Data Bits Setting: 4) Baud Rate Setting:...
  • Page 49 ENDURA 2801 User Manual 5)Stop Bits Setting: 6)Parity Setting: 7)Print Type: 8)Sensor Select Type: 9) Label paper automatic position when power on: Other ●Click "Print Stop Position"...
  • Page 50 ENDURA 2801 User Manual ●Click "Print Mode": ●Click "Judge Paper Mode" (Label, Receipt, Black Mark): ●Click "Print Density"(0-15): ●Click "Heat Adjust":...
  • Page 51 ENDURA 2801 User Manual ●Click "Print Speed"(choose range:2,3,4,5): Click “Set” and back to the main menu. ●Click “Restore Factory Settings”. Click “OK” to restore factory settings and click “Cancel” to cancel the command. ●Click “Quit”, and finish printer settings.
  • Page 52: Chapter 7 Seagull Windows Driver Instructions

    ENDURA 2801 User Manual Chapter 7 Seagull Windows Driver Instructions 7.1 Introduction The following operating systems are supported: Microsoft Windows 10 (32 bit/64 bit) Microsoft Windows 8 (32 bit/64 bit) Microsoft Windows 7 SPI (32 bit/64 bit) Microsoft Windows Vista SP2 (32 bit/64 bit)
  • Page 53: Installation

    ⚫ Under different operating systems, the screen may be slightly different. Take Windows 10 as example. ⚫ Take printer ENDURA 2801 as example. ⚫ To avoid the prevention, recommend to close the security software before installation. 1.Select one interface to connect your printer to computer.
  • Page 54 ENDURA 2801 User Manual 5.Choose the installation directory, then click “Next”. 6.Click "Finish".
  • Page 55 ENDURA 2801 User Manual 7.Select "Install printer drivers", then click "Next". Note: If you have connected the printer to computer, it will detect and install the driver automatically. (eg.: Serial port) 8.Select "Other”, then click "Next".
  • Page 56 ENDURA 2801 User Manual 9.Enter a name for this printer, then click "Next". 10.Click"Finish".
  • Page 57 ENDURA 2801 User Manual 11.Click "Close", and the printer driver is installed successfully. 12.After installation, the icon will be found in “Start”→“Devices and Printers”. Note: 1.If you have already installed the driver by USB port, it will generate a USB port automatically when connecting the printer to computer.
  • Page 58: Usage

    ENDURA 2801 User Manual 7.4 Usage 7.4.1 Printing Preferences 1.Click “Start”→“Devices and Printers”. Right click the icon and choose “Printing preferences”.
  • Page 59 ENDURA 2801 User Manual 2.According to different needs, set up the page.
  • Page 60 ENDURA 2801 User Manual ● Click “Stock”→”Name”, and choose the paper type. ● Click “New Stock”, and set up a new stock.
  • Page 61 ENDURA 2801 User Manual ● Click “Edit Stock”, and edit the stock. ● Click “Delete Stock”, and delete the stock.
  • Page 62 ENDURA 2801 User Manual ● Choose “Orientation” or “Effects”, showed in the “Preview”.
  • Page 63 ENDURA 2801 User Manual ● Click “Preset”→“Name”, and back to the default settings. ● Click “Manage”, and change the settings.
  • Page 64 ENDURA 2801 User Manual 3.Click “Graphics”, and edit the pictures.
  • Page 65 ENDURA 2801 User Manual 4.Click “Stock”.
  • Page 66 ENDURA 2801 User Manual Click “Method”, and choose the printing method. ●...
  • Page 67 ENDURA 2801 User Manual Click “Type” and choose the printing type. ●...
  • Page 68 ENDURA 2801 User Manual Click “Post-Print Action” and choose the method of media handling. ●...
  • Page 69 ENDURA 2801 User Manual Click “Options". ●...
  • Page 70 ENDURA 2801 User Manual 7.4.2 Printer Properties 1.Click “Start”→“Devices and Printers”. Right click the icon and choose “Printer properties”.
  • Page 71 ENDURA 2801 User Manual 2.Click “General”→“Print Test Page”, and printer will print labels with current settings.
  • Page 72 ENDURA 2801 User Manual 3.Click “Ports”, then choose the port needed.
  • Page 73 ENDURA 2801 User Manual 4.Click “Advanced".
  • Page 74: Removing

    ENDURA 2801 User Manual 7.5 Removing Note: Please turn off the printer or unplug the USB cable before removing the driver. 1.Double click Seagull Windows Driver 2.Read and agree the license agreement. Then click “Next”.
  • Page 75 ENDURA 2801 User Manual 3.Choose the installation directory, then click “Next”. 4.Click"Finish".
  • Page 76 ENDURA 2801 User Manual 5.Select “Remove printer drivers”, then click “Next”. 6.Select “Remove printers”, then click “Next”.
  • Page 77 ENDURA 2801 User Manual 7.Select printer’s name, then click “Next”. 8.Please unplug the USB cable or turn off the printer when appearing the following prompt. ENDURA 2801...
  • Page 78 ENDURA 2801 User Manual 9. Restart the computer when appearing the following prompt, or continue step 11. 10.Click “Close”. The driver has been removed successfully.
  • Page 79: Chapter 8 Bartender Ultralite Instructions

    ENDURA 2801 User Manual Chapter 8 BarTender Ultralite Instructions 8.1 Introduction This chapter provides instructions on BarTender Ultralite program according to PC operating systems(OS). The followings are supported. Microsoft Windows 10 (32 bit/64 bit) Microsoft Windows 8 (32 bit/64 bit)
  • Page 80 ⚫ Under different operating systems, the screen may be slightly different. Take Windows 7 as example. ⚫ Take printer ENDURA 2801 as example. ⚫ To avoid the prevention, recommend to close the security software before installation. 1.Double click application program 2.Select language, then click "OK".
  • Page 81 ENDURA 2801 User Manual 4.Click " Next". 5.Read and accept the license agreement, then click "Next".
  • Page 82 ENDURA 2801 User Manual 6.Select "Features" and Installation Location, then click "Next". 7.Click "Install".
  • Page 83 ENDURA 2801 User Manual 8.Click “Finish”. 9.Back to desktop, and you will see the icon of BarTender Ultralite. Dobule click it, and start to use.
  • Page 84 ENDURA 2801 User Manual 8.4 Usage 8.4.1 Page Settings 1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed according to different needs.) 2.Click “Start a new BarTender document”.
  • Page 85 ENDURA 2801 User Manual 3.Choose “Blank Template”, then click “Next”.
  • Page 86 ENDURA 2801 User Manual 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click “Next”.
  • Page 87 ENDURA 2801 User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page”.)
  • Page 88 ENDURA 2801 User Manual 6.Edit the side edges, then click “Next”.
  • Page 89 ENDURA 2801 User Manual 7.Choose the item shape, then click “Next”.
  • Page 90 ENDURA 2801 User Manual 8.Edit the template size, then click “Next”.
  • Page 91 ENDURA 2801 User Manual 9.Based on your need, edit the template background. Then click ”Next”.
  • Page 92 ENDURA 2801 User Manual 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.
  • Page 93 ENDURA 2801 User Manual 8.4.2 label Edit 1.Click the icon of code 2.Choose the code, then click “Select”.
  • Page 94 ENDURA 2801 User Manual 3.Click the blank, showing the code.
  • Page 95 ENDURA 2801 User Manual 4.Double click the code and edit it. User can set up the size, font, border and so on. Finishing the changes, click “Close”.
  • Page 96 ENDURA 2801 User Manual 5.Click the icon of character , then enter the text. 6.Click the icon of picture , then edit the pictures.
  • Page 97 ENDURA 2801 User Manual 7.Compose the text. 8.Finish all the settings. Click “Print” and a new label has been printed.

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