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The headset is partially charged at the factory. Please make sure that you fully charge it before using it for the first time.
To charge the unit, simply connect the headset to any active USB port or adapter using the USB charging cable. The headset can be fully charged in around 2 hours. When fully charged, the red LED indicator goes off.
When the indicator flashes in red twice every 15 seconds, the battery is running low. Please recharge the headset.
Turn on | Press and hold the multi-function button for 4 seconds, the LED indicator flashes in blue 5 times. |
Turn off | Press and hold the multi-function button for4 seconds, the LED indicator flashes in red 5 times and goes off. |
In order to pair the headset with your device, you will need to bring it to pairing mode first.
Notes
The EP-B26 headset will automatically connect to the last successfully connected device when switched on.
The EP-B26 Wireless headset is capable of simultaneously connects to two devices. To do this:
You have now maintained an active connection with 2 devices at the same time. You can now make / answer phone calls from both devices.
Turn the headset on, simultaneously press and hold the volume+ and volume- button for 10 seconds or until you will hear a voice prompt. This will clear all setting/memory. Then the headset will automatically enter into pairing mode.
Once connected, incoming phone call can be handled via controls on the headset.
Answer a call | Press the multi-function button once |
End a call | Press the multi-function button once |
Adjust the volume | Press the volume + or – button |
Redial last number | Double press the multi-function button |
Reject an incoming call | Press and hold the multi-function button for 2 seconds |
Mute / Resume a call | During a call, press and hold the V- button for 2 seconds |
Once connected, you can stream music from your device to the EP-B26 headset. Music will automatically pause with incoming phone call, and resume once the call is finished.
Pause/Resume | Press the multi-function button once |
Volume Control | Press the volume +/- button once |
Next / Previous Track | Press the Next / Previous button |
LED Indicator | The status of headset |
Blue and red light flash alternately | Pairing mode |
Blue LED flashes once every 5 seconds | Standby mode |
Blue LED flashes twice every 7 seconds | Connected |
Red LED flashes twice every 15 seconds | The battery is low |
Blue LED during charging | Fully charged |
Standard | 4.1 |
Supported Profile | A2DP, AVRCP,HSP, HFP |
Maximum Working Range | 33 ft / 10 m |
Talk Time | Up to 24 Hours |
Standby Time | Up to 300 Hours |
Charging Time | 2 Hours |
Power Input | DC 5V 500mA |
Battery Type | Built-in Rechargeable Li-Polymer Battery (450mAh) |
Dimension | 12.3X2.7X6.9cm |
Weight | 72g |
Q: The headset is on, but it is not connecting to my device?
A: In order for both devices to connect, you will need to bring both devices to pairing mode. Simply turn on the headset is not going to make them connect.
Please follow the instruction in the "pairing" section.
Q: I have established connection with my smartphone, but I am not hearing any sound?
A: Please make sure that you turn up the volume of both devices. Some smartphone requires you to setup the headset as an audio output device before sound is transmitted. Please see the instruction of your smartphone for details. If you are using a music player or other device, please make sure it supports A2DP stereo music profile.
Q: The sound is not very clear / the caller cannot hear my voice clearly?
A: Please adjust the volume on your phone and headset. Make sure there is no source of interference nearby. Stay close to your smartphone.
Q: Can I use the headset while it is charging?
A: No, you cannot use the headset while it is charging.
Q: Why the connection is not stable and cuts out intermittently?
A: Please make sure there are no objects between the headset and your device; please make sure there is no radio or WIFI interference nearby.
Q: What is the range of headset?
A: Wireless Sport Headsets have maximum range of 33 feet (10 m). However, the actual range will depend on usage and environment. Connection is usually good within 15 – 25 feet with no major obstacles between devices.
Q: The headset is not responding no matter what I do.
A: Please try to reset the headset (see "reset" section).
Q: My headset will not switch on.
A: Please recharge it and make sure it has enough battery power. If it is fully charged and still nothing happens or if you are not able to charge the unit, please contact our customer support for warranty cover.
If you need any assistance or support, please email support@aukey.com with details. We will answer your email within 24 hours. We will do our best to provide you with a viable solution.
Aukey provides all our customers 24 months warranty from the date of its original purchase. If the device fails due to manufacturer defects, please contact us by email at support@aukey.com or support.uk@aukey.com or support.ca@aukey.com to launch a warranty claim. We will instruct you on how to return the product for repair/replacement.
We can only provide after sale service for products purchased directly from Aukey or Aukey authorized distributor. If you have purchased from a different seller, please contact them for any exchange or request.
For all inquiries, please contact us with your order number for dealing with the issue quicker.
US: support@aukey.com
UK: support.uk@aukey.com
CA: support.ca@aukey.com
Website: www.aukey.com
AUKEY INTERNATIONAL LIMITED
Web: www.aukey.com ; E-mail: support@aukey.com(US)
Add: No.102, Building P09, Electronic Trade Center
Huanan City, Pinghu Town, Longgang District
Shenzhen, Guangdong 518111 CN
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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