Do you have a question about the R1+ and is the answer not in the manual?
Questions and answers
Gavin thacker
March 20, 2025
Hi I'm hoping you'll will be able to help me understand and fingers crossed fix or correct the problem ot what ever the reason is that my new envirorides r1 electric scooter is only going upto 30mph and not its 45mph top speed many thanks GAVIN
1 comments:
Mr. Anderson
March 20, 2025
Your ENVIRORIDES R1+ electric scooter may only be reaching 30mph instead of its top speed of 45mph due to several factors. The speed and performance depend on rider weight, battery level, terrain, weather, and temperature. If the rider's weight is above 65kg, speed may be reduced by 5-15%. A low battery level, rough terrain, or colder temperatures can also negatively impact performance. Ensure the battery is fully charged and check if any external conditions are affecting the scooter's speed.
This answer is automatically generated
Gavin Thacker
July 4, 2025
What communication protocol does the envirorides r1 use for connection between the motherboard/controller and the display/ control systems panel for example UART PROTOCOL #2 ETC many thanks gavin
1.1) We hope you enjoy your new purchase, for your safety and legal responsibility, read this user manual fully before using the EnviroRides R1+ Electric Scooter. Failure to do so may risk the chances of accident, prosecution, injury, or even death.
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2.2) Please familiarise yourself with the controls graphic below. 2.3) To power up the R1+ Electric Scooter, firstly turn the eScooter on from the on / off button on the base. Then ensure the ignition key is fully turned to the right (clockwise) or the key fob ignition button has been pressed twice.
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2.4) To change the readings on your R1+ Electric Scooter screen, press the mode button to scroll through. ▪ Time ▪ Trip ▪ Odometer ▪ Distance ▪ Voltage ▪ Channel Pressing and holding the mode button will clear the “Trip” log. 2.5) To change the speed settings, press the power button once.
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Parameter & Malfunction 3.1) Press and hold both the power and mode buttons to access the eScooters parameter settings. (DNA: Do Not Adjust*) ▪ P0: 10 (Wheel Diameter) DNA* ▪ P1: 42 (Battery Voltage) DNA* ▪ P2: 17 (Motor Setting) DNA* ▪...
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Please refer to our Warranty Details to establish if your issue is covered under warranty. The Technical Team may require your eScooter to be returned to the EnviroRides Depot for further assessment. Ensure you keep the original packaging, or you may be required to purchase an appropriate replacement carton and packaging.
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Preparation To Ride 4.1) Please familiarise yourself with the R1+ Electric Scooter graphic below. Please note that all the specification for this eScooter are based on tests at optimal conditions and rider weight of 65kg. Speeds and distances may vary depending on rider's weight, battery level, terrain, weather, and temperature.
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4.2) Unfold your R1+ Electric Scooter by lifting the stem forward. See below. Once unfolded, slide the stem clamp down oven the folding mechanism, ensure the stem clamp is sitting flush to the bottom See below. Once positioned, close the lever to ensure the stem clamp is fitted tightly.
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4.3) DO NOT USE THE ELECTRIC SCOOTER WITHOUT CHECKING ALL FIXTURES AND FITTINGS. 4.4) Ensure you have a clear area before using the R1+ Electric Scooter. Check your surroundings when riding your eScooter to avoid accidents, collisions, or damage to the rider, others, or the eScooter.
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4.11) Only ride in permitted areas. Obey local laws and national legislation when using an eScooter. 4.12) DO NOT CARRY PASSENGERS WHILST RIDING. The eScooter is only designed for a single rider. We strongly advise that this eScooter is not ridden by two or more people, this includes children and babies.
Battery & Charger 5.1) Each R1+ Electric Scooter is equipped with a lithium battery and charger. Do not dispose of any packaging until you have checked for each component in the event that the carton may have been opened incorrectly i.e., upside down. 5.2) The R1+ Electric Scooter can be charged at any battery level, but for optimum battery life and performance it is best to keep fully charged.
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5.8) Chargers and charging ports are not covered under the EnviroRides warranty. Strictly follow the instructions above. 5.9) In the event that the battery unit is damaged, hot, or smokes then cease use immediately and keep it away from other objects.
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Accessories 6.1) All our EnviroRides eScooters are supplied with the following accessories. ▪ Toolkit ▪ Phone holder ▪ User Manual These items are not covered under the EnviroRides warranty. If you wish to return an unwanted purchase, please ensure all contents including packaging are returned to receive a refund.
EnviroRides warranty is only supported with the original buyers’ receipt or proof of purchase and evidence of fault. This may require the component or item to be sent to the EnviroRides Technical Team for inspection. If you submit a valid warranty claim we will either repair, replace or refund.
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We recommend contacting EnviroRIdes before attempting any repairs due to the technical features of eScooters. If you are unsure about a maintenance issue or repair contact EnviroRides Technical support. Damage sustained to parts normally covered under warranty by negligent or unqualified workmanship may negate the warranty.
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We recommend servicing or repair is only performed by a qualified EnviroRides Technician. 7.5) How to return? Go to our EnviroRides Warranty Process Page and include your order number the reason for return and any supporting photographs, video, and documentation.
If you have any further questions or enquiries, feel free to contact EnviroRides accepts no liability for accident, injury or loss of life through the use of eScooters either on private or public property or land.
Need help?
Do you have a question about the R1+ and is the answer not in the manual?
Questions and answers
Hi I'm hoping you'll will be able to help me understand and fingers crossed fix or correct the problem ot what ever the reason is that my new envirorides r1 electric scooter is only going upto 30mph and not its 45mph top speed many thanks GAVIN
Your ENVIRORIDES R1+ electric scooter may only be reaching 30mph instead of its top speed of 45mph due to several factors. The speed and performance depend on rider weight, battery level, terrain, weather, and temperature. If the rider's weight is above 65kg, speed may be reduced by 5-15%. A low battery level, rough terrain, or colder temperatures can also negatively impact performance. Ensure the battery is fully charged and check if any external conditions are affecting the scooter's speed.
This answer is automatically generated
What communication protocol does the envirorides r1 use for connection between the motherboard/controller and the display/ control systems panel for example UART PROTOCOL #2 ETC many thanks gavin