TVT TD-E3110-IC/PE/WF User Manual

Video doorbell

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Video Doorbell

User Manual

Please read this instruction carefully before operating the unit and keep it for further

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Page 1 Video Doorbell User Manual Please read this instruction carefully before operating the unit and keep it for further reference...
Page 2 Safety Instruction The following symbols or words may be found in this manual. Symbols/Words Description Indicates a medium or low potential hazardous situation which , Warning if not avoided, will or could result in slight or moderate injury Indicates a potential risk which, if not avoided, will or could Caution result in device damage, data loss, lower performance or unexpected results...
Page 3 Power Source', 'LPS' on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and Tma=60 Deg.C.  As for the modes with PoE function, the function of the ITE being investigated to IEC 60950-1 standard is considered not likely to require connection to an Ethernet network with outside plant routing, including campus environment and the ITE is to be connected only to PoE networks without routing to the outside plant.
Page 4 Privacy Protection  When installing cameras in public areas, a warning notice shall be given in a reasonable and effective manner and clarify the monitoring range.  As the device user or data controller, you might collect the personal data of others, such as face, car plate number, etc.
Page 5 is really very convenient for users, but this will increase the risk of data leakage when the system automatically forwards ports. Disabling UPnP is recommended when the function is not used in real applications.  Check the log. If you want to know whether your device has been accessed by unauthorized users or not, you can check the log.
Page 6 2012/19/EU (WEEE directive): The Directive on waste electrical and electronic equipment (WEEE Directive). To improve the environmental management of WEEE, the improvement of collection, treatment and recycling of electronics at the end of their life is essential. Therefore, the product marked with this symbol must be disposed of in a responsible manner.
Page 7: Table Of Contents
Table of Contents Introduction ........................1 Network Connection ....................... 2 2.1 APP Connection ....................2 2.2 Wired Network Connection ................3 2.2.1 Access through IP-Tool ................3 2.2.2 Wi-Fi Connection ..................6 2.2.3 WAN ......................7 Configuration via APP ....................9 3.1 Live View via APP ....................
Page 8 Video Doorbell User Manual 5.11.2 Port ......................33 5.11.3 Server Configuration ................33 5.11.4 Onvif ....................... 34 5.11.5 DDNS ...................... 35 5.11.6 802.1x ..................... 36 5.11.7 RTSP ....................... 36 5.11.8 UPnP ....................... 37 5.11.9 Email ....................... 38 5.11.10 FTP ......................39 5.11.11 HTTPS ....................
Page 9: Introduction
Video Doorbell User Manual Introduction Main Features  Max. resolution: 2MP (1920× 1080)  Wide field of view achieving doorway security monitoring  Access control function  Noise suppression and echo cancellation  Visual intercom function: two-way remote communication between the doorbell and mobile APP ...
Page 10: Network Connection
Video Doorbell User Manual Network Connection 2.1 APP Connection Enable Wi-Fi network of your phone. Then scan the QR Code of the APP in the QSG (Quick Start Guide) or open your phone’s APP store and search “Superlive Plus”. Then install the mobile APP (Superlive Plus) in your phone.
Page 11: Wired Network Connection
Video Doorbell User Manual Note: 1. When configuring the Wi-Fi network via the APP, (a). DO NOT connect the network cable to the Ethernet connector of the device; (b). your mobile phone must be connected to the Wi-Fi network; (c). the doorbell must be within the mobile phone signal covering area. DO NOT move your phone too far away with the doorbell.
Page 12 Video Doorbell User Manual installed in the PC from the supplier. ② Double click the IP-Tool icon on the desktop to run this software as shown below: If there are many devices, please find your device via its MAC address. ③...
Page 13 Video Doorbell User Manual Please enter the user name (admin) and password. Then select the stream type and language as needed. The security questions must be set after you click “Login” button. It is very important for you to reset your password. Please remember these answers. If you forget the admin password, you can reset the password by clicking Forget Password on the login page.
Page 14: Wi-Fi Connection
Video Doorbell User Manual Basic Information interface) to directly add the web and then go to Config device to the server list of the APP. 2.2.2 Wi-Fi Connection Use the network cable to connect the device and wireless router or AP. Connect to the above wireless network with your PC.
Page 15: Wan
Video Doorbell User Manual ④ Pull the network cable out of the camera. ⑤ Run the IP-Tool and find the camera through IP address or MAC address. Then double click it listed in the IP-Tool or enter the IP address of the camera in the address bar of the web browser to access the camera.
Page 16 Video Doorbell User Manual IP Setup ③ Go to the router’s management interface through IE browser to forward the IP address and port of the camera in the “Virtual Server”. Router Setup ④ Open the IE browser and enter its WAN IP and http port to access. (for example, if the http port is changed to 81, please enter “192.198.1.201:81”...
Page 17: Configuration Via App
Video Doorbell User Manual Configuration via APP 3.1 Live View via APP After the device is added to the APP, tap in the server list interface to view the video. Tap the video and then multiple icons will be displayed. You can do the above-mentioned operations as needed (like take a snapshot, record, switch definition).
Page 18: Remote Playback Via App
Video Doorbell User Manual Press the Call button of the doorbell, and then a calling interface will be shown in the APP. Now, you can answer or hang up the call, or choose to remotely open the door as needed. 2.
Page 19: Disable Push Notifications Via App
Video Doorbell User Manual In the remote playback interface, tap to select the detailed date and time as needed. 3.4 Disable Push Notifications via APP If you don’t want to receive the doorbell information, you can disable the relevant push notifications via APP.
Page 20: Unbind The Doorbell From The App
Video Doorbell User Manual In the device information page, you can view basic information, SD card information, Wi-Fi information of the device. There is also an option to enable or disable “Dismantle Alarm” (Tampering alarm). Note: If your SD card has been used in other devices before it is inserted in this device, you need to format it first.
Page 21: Live View Via Web
Video Doorbell User Manual Live View via Web After logging in, the following window will be shown. The following table is the instructions of the icons on the live view interface. Icon Description Icon Description Original size Zoom in Fit correct scale Zoom out Auto (fill the window) Color abnormal indicator...
Page 22 Video Doorbell User Manual  Face Detection View After all face detection settings are set successfully, enter the live view interface. Click to view the captured face pictures information.
Page 23: Configuration Via Web
Video Doorbell User Manual Configuration via Web In the Webcam client, choose “Config” to go to the configuration interface. Note: Wherever applicable, click the “Save” button to save the settings. 5.1 Face Detection Settings Face detection function is to detect the face appearing in the surveillance scene. Alarms will be triggered when a face is detected.
Page 24: People Management
Video Doorbell User Manual Click “Draw Area” and drag the border lines of the rectangle to modify its size. Move the rectangle to change its position. Click “Stop Draw” to stop drawing the area. Click “Clear” to clear the area. Then set the detectable face size by defining the maximum value and the minimum value (The default size range of a single face image occupies from 3% to 50% of the entire image).
Page 25: Access Control System Settings
Video Doorbell User Manual List type: it includes allow list, visitor, block list. Note: Please swipe the card on the device when adding the user information and then the ID number will be automatically filled in. ② Adding the information of many people at a time Click and then add the information of many people once according to the prompted rules.
Page 26: Door Lock Settings
Video Doorbell User Manual Select Voice: Select the language of the voice prompt. Volume: Set the volume of the voice prompt.  Customizing Voice If you are dissatisfied with the default voice prompt, you can customize your own voice prompt. In the above interface, click “Custom Voice” tab to go to the following interface. Select the voice you want to replace and then click “Browse”...
Page 27: Door Contact Settings
Video Doorbell User Manual allow list). Unlocking Delay Time: Set the door unlocking delay time. The time range is from 0 to 10 seconds. For example, the unlocking mode is “Swiping Card” and the delay time is set to “2” seconds;...
Page 28: Wiegand Settings
Video Doorbell User Manual 5.6 Wiegand Settings Click ConfigAccess ControlWiegand Config to go to the following interface. Wiegand Config: Wiegand Input, Wiegand Output or Off can be selected. If the card reader is connected to the Wiegand interface, please select “Wiegand Input”. If the access controller is connected to the Wiegand interface, please select “Wiegand Output”.
Page 29: System Settings
Video Doorbell User Manual 5.8 System Settings 5.8.1 Basic Information In the “Basic Information” interface, the system information of the device is listed. In the above interface, you can unbind the device from the account of the APP. Click “Unbind” to unbind the device. 5.8.2 Date and Time Go to ConfigSystemDate and Time.
Page 30: Local Config
Video Doorbell User Manual Select the time zone and DST as required. Note: The time zone of the camera and the computer must be the same. It is recommended to modify the time zone of the camera according to the time zone of the computer. If the time zone of the computer is modified, the current web client needs to be closed.
Page 31: Storage
Video Doorbell User Manual 5.8.4 Storage Go to ConfigSystemStorage to go to the interface as shown below.  SD Card Management Click the “Format” button to format the SD card. All data will be cleared by clicking this button. Click the “Eject” button to stop writing data to SD card. Then the SD card can be ejected safely.
Page 32 Video Doorbell User Manual Weekly schedule Set the alarm time from Monday to Sunday for a single week. Each day is divided in one hour increments. Green means scheduled. Blank means unscheduled. “Add”: Add the schedule for a special day. Drag the mouse to set the time on the timeline. “Erase”: Delete the schedule.
Page 33: Image Configuration
Video Doorbell User Manual Set the format, resolution and quality of the image saved on the SD card and the snapshot interval and quantity and the timing snapshot here. Snapshot Quantity: The number you set here is the maximum quantity of snapshots. The actual quantity of snapshots may be less than this number.
Page 34 Video Doorbell User Manual Brightness: Set the brightness level of the camera’s image. Contrast: Set the color difference between the brightest and darkest parts. Hue: Set the total color degree of the image. Saturation: Set the degree of color purity. The purer the color, the brighter the image is. WDR: WDR can adjust the camera to provide a better image when there are both very bright and very dark areas simultaneously in the field of the view by lowering the brightness of the bright area and increasing the brightness of the dark area.
Page 35: Video / Audio Configuration
Video Doorbell User Manual  50Hz: reduces flicker in 50Hz lighting conditions.  60Hz: reduces flicker in 60Hz lighting conditions. White Balance: Adjust the color temperature according to the environment automatically. Day/Night Mode: Choose “Auto”, “Day”, “Night” or “Timing”. Exposure Mode: Choose “Auto” or “Manual”. If manual is chosen, the digital shutter speed can be adjusted.
Page 36 Video Doorbell User Manual Two video streams can be adjustable. Resolution: The size of image. Frame rate: The higher the frame rate, the video is smoother. Bitrate type: CBR and VBR are optional. Bitrate is related to image quality. CBR means that no matter how much change is seen in the video scene, the compression bitrate will be kept constant.
Page 37: Osd Configuration
Video Doorbell User Manual Audio Encoding: G711A and G711U are selectable. Audio Type: MIC. 5.9.3 OSD Configuration Go to ImageOSD interface as shown below. Set time stamp, device name, OSD content and picture overlap here. After enabling the corresponding display and entering the content, drag them to change their position. Then click the “Save”...
Page 38: Alarm Configuration
Video Doorbell User Manual face appears in the detection area after 2 minutes, the white light will be turned off automatically. Manual: Select this mode and click “Save”. The white light will be turned on. In this mode, you can also set the brightness of white light as needed. 5.10 Alarm Configuration 5.10.1 Video Exception Detection This function can detect changes in the surveillance environment affected by the external...
Page 39: Alarm In
Video Doorbell User Manual exception detection. Trigger Email: If “Trigger Email” and “Attach Picture” are checked (email address must be set first in the Email configuration interface), the captured pictures and triggered event will be sent into those addresses. Trigger FTP: If “Trigger FTP” is checked, the captured pictures will be sent into FTP server address.
Page 40: Network Configuration
Video Doorbell User Manual 5.11 Network Configuration 5.11.1 TCP/IP Go to ConfigNetworkTCP/IP interface as shown below. There are two ways for network connection. Use IP address (take IPv4 for example)-There are two options for IP setup: obtain an IP address automatically by DHCP and use the following IP address. Please choose one of the options as needed.
Page 41: Port
Video Doorbell User Manual Trigger Email: when the IP address of the device is changed, the new IP address will be sent to the email address that has been set up. Trigger FTP: when the IP address of the device is changed, the new IP address will be sent to FTP server that has been set up.
Page 42: Onvif
Video Doorbell User Manual 1. Check “Enable”. 2. Check the IP address and port of the transfer media server in the ECMS/NVMS. Then enable the auto report in the ECMS/NVMS when adding a new device. Next, enter the remaining information of the device in the ECMS/NVMS. After that, the system will automatically allot a device ID.
Page 43: Ddns
Video Doorbell User Manual use the onvif user in the above interface. 5.11.5 DDNS If the camera is set up with a DHCP connection, DDNS should be set for the internet. 1. Go to ConfigNetwork DDNS. 2. Apply for a domain name. Take www.dvrdyndns.com for example. Enter www.dvrdydns.com in the IE address bar to visit its website.
Page 44: 802.1X
Video Doorbell User Manual After the domain name is successfully applied for, the domain name will be listed as below. 3. Enter the username, password, domain you apply for in the DDNS configuration interface. 4. Click the “Save” button to save the settings. 5.11.6 802.1x If it is enabled, the camera’s data can be protected.
Page 45: Upnp
Video Doorbell User Manual Select “Enable” to enable the RTSP function. Port: Access port of the streaming media. The default number is 554. RTSP Address: The RTSP address (unicast) format that can be used to play the stream in a media player.
Page 46: Email
Video Doorbell User Manual 5.11.9 Email If you need to trigger Email when an alarm happens or IP address is changed, please set the Email here first. Go to ConfigNetwork Email. Sender Address: sender’s e-mail address. User name and password: sender’s user name and password. If “Anonymous login” is selected, an anonymous Email will be sent when an alarm is triggered.
Page 47: Ftp
Video Doorbell User Manual Click the “Test” button to test the connection of the account. Recipient Address: receiver’s e-mail address. 5.11.10 FTP After an FTP server is set up, captured pictures from events will be uploaded to the FTP server. Go to ConfigNetwork FTP.
Page 48: P2P
Video Doorbell User Manual There is a certificate installed by default as shown above. Enable this function and save it. Then the camera can be accessed by entering https://IP: https port via the web browser (eg. https://192.168.226.201:443). A private certificate can be created if users don’t want to use the default one. Click “Delete” to cancel the default certificate.
Page 49: Qos
Video Doorbell User Manual default. 5.11.13 QoS QoS (Quality of Service) function is used to provide different quality of services for different network applications. With the deficient bandwidth, the router or switch will sort the data streams and transfer them according to their priority to solve the network delay and network congestion by using this function.
Page 50: Security Configuration
Video Doorbell User Manual 3. Enter the key to connect the wireless device. This key should be set on the wireless device in advance for wireless network connection. After the above-mentioned wireless network is configured, you can choose “Obtain an IP address automatically”...
Page 51 Video Doorbell User Manual 2. Enter user name in the “User Name” textbox. 3. Enter the password in the “Password” and “Confirm Password” textbox. Please set the password according to the requirement of the password security level (Go to ConfigSecuritySecurity ManagementPassword Security interface to set the security level).
Page 52: Online User
Video Doorbell User Manual 3. Enter the old password of the user in the “Old Password” text box. 4. Enter the new password in the “New password” and “Confirm Password” text box. 5. Select the user permissions for advanced or normal user. 6.
Page 53: Block And Allow Lists
Video Doorbell User Manual 5.12.3 Block and Allow Lists Go to ConfigSecurityBlock and Allow Lists as shown below. The setup steps are as follows: Check the “Enable address filtering” check box. Select “Block/Allow the following address”, IPv4/IPv6 and then enter IP address in the address box and click the “Add”...
Page 54: Maintenance Configuration
Video Doorbell User Manual Weak level: Numbers, special characters, upper or lower case letters can be used. You can choose one of them or any combination of them when setting the password. Medium Level: 8~16 characters, including at least two of the following categories: numbers, special characters, upper case letters and lower case letters.
Page 55: Reboot
Video Doorbell User Manual 2. Click the “Import Setting” or “Export Setting” button. Note: The login password needs to be entered after clicking the “Import Setting” button.  Default Settings Click the “Load Default” button and then verify the password to restore all system settings to the default factory settings except those you want to keep.
Page 56 Video Doorbell User Manual 2. Select the main type, sub type, start and end time. 3. Click “Search” to view the operation log. 4. Click “Export” to export the operation log.
Page 57: Search
Video Doorbell User Manual Search 6.1 Image Search Click Search to go to the interface as shown below. Images that are saved on the SD card can be found here. Note: When using the plug-in free browser, the local images cannot be searched. ...
Page 58 Video Doorbell User Manual Click to return to the previous interface.  SD Card Image Search Choose “Picture”—“SD Card”. Set time: Select date and choose the start and end time. Choose the alarm events at the bottom of the interface. Click to search the images.
Page 59: Video Search
Video Doorbell User Manual 6.2 Video Search 6.2.1 Local Video Search Click Search to go to the interface as shown below. Videos were recorded locally to the PC can be played in this interface. Note: When using the plug-in free browser, the local videos cannot be searched. Choose “Record”—“Local”.
Page 60: Sd Card Video Search
Video Doorbell User Manual Icon Description Icon Description Play button. After pausing the video, click this button Pause button to continue playing. Stop button Speed down Speed up Watermark display Enable / disable audio; drag the slider to adjust the volume after enabling audio.
Page 61 Video Doorbell User Manual Note: cannot be displayed in the above interface via the plug-in free browser. Additionally, for plug-in free playback, playback mode switch (balanced/real-time/fluent mode) and downloading functions are not supported too. The time table can be shown in 24H/12H/2H/1H format by clicking the corresponding buttons.
Page 62: Appendix
Video Doorbell User Manual Appendix Appendix 1 Troubleshooting How to find the password? A: The password for admin can be reset through “Edit Safety Question” function. Click “Forget Password” in the login window and then enter the corresponding answer of the selected question in the popup window.
Page 63 Video Doorbell User Manual No sound can be heard. A：Audio input device is not connected. Please connect and try again. B: Audio function is not enabled at the corresponding channel. Please enable this function. How to modify IP address through IP-Tool? A: After you install the IP-Tool, run it as shown below.
Page 64 Video Doorbell User Manual For example, the IP address of your computer is 192.168.1.4. So the IP address of the camera shall be changed to 192.168.1.X. After modification, please enter the password of “admin” which is set in the device activation interface in advance and then click the “Modify” button to change the network parameters.