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MDHearing AV Series User Manual

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User Manual
QuietTV Wireless Headphones • Series AV

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Summary of Contents for MDHearing AV Series

  • Page 1 User Manual QuietTV Wireless Headphones • Series AV...
  • Page 2 Congratulations With QuietTV Wireless Headphones, you can enjoy crystal-clear TV at the volume you need. QuietTV Headphones utilize the latest digital hearing technology to clarify voices and reduce the background noise. Easy-to-use controls let you customize your sound, so your TV can be turned down or even muted completely. For best results, please read this User Manual in its entirety.
  • Page 3 We’re here to help. Our U.S.-based team of licensed audiologists and hearing specialists are the heart and soul of MDHearing. They’re here to guide and assist you with any questions you may have. 844-589-5584 Monday–Friday (Visit MDHearingAid.com/contact-us for current hours of operation) support@MDHearing.com...
  • Page 4 Table of Contents...

  • Page 5: Table Of Contents

    Package Contents ....5 Replacing Domes....17 QuietTV Diagram ....6 Ordering Parts &...

  • Page 6: Package Contents

    Package Contents b) Transmitter a) Headphone(s) Power Adapter Cord c) Audio Cords d) Domes Optical *Contents will vary depending on quantity ordered.

  • Page 7: Quiettv Diagram

    QuietTV Diagram Charging Cradles Ear Domes Headphone Arms Volume Dial (on/off control) Tone Dial Audio Ports Red = Power Yellow = Optical LED Indicators Green = Analog (Power/Cradle 1/Cradle 2) Transmitter/Base...

  • Page 8: Plug In

    Step 1: Plug In Power Power Cord Adapter (USB) Plug in the transmitter a) Connect the power cord USB to the power adapter. b) Connect the other end of the power cord to the red “power” port on the back of the transmitter.

  • Page 9: Charge

    Step 2: Charge White/Blue Lights Charge the headphones a) Place headphones into the transmitter’s charging cradle with the front facing you. You do not need to turn the headphones off—they will automatically turn off when placed in the cradle and turn on when removed. White Light = Power connection/plugged in b) A blue light will turn on to indicate “charging”.

  • Page 10: Connect

    Step 3: Connect Connect to your TV To connect the transmitter to your TV, first check your audio source output options. Digital 3.5mm/Aux Audio Out Audio Out Audio Out...
  • Page 11 Digital Optical a) Select the Optical Audio Cord. Remove the plastic caps from both ends of the Optical Audio Cord. b) Look for an “optical audio out” or “digital audio out” port on the back of your TV. Plug either end of the Optical Audio Cord into this port.
  • Page 12 Analog Aux/3.5mm a) Select the 3.5mm Aux Audio Cord. b) Find the “audio out” port on the back of your TV and plug in either end of the Aux Audio Cord. c) Plug the other end into the green “analog” port on the back of the transmitter.
  • Page 13 Analog RCA a) Select the 3.5mm RCA Audio Cord and the 3.5mm Aux Audio Cord. Connect the single (black) end of the RCA cord to your Aux cord. b) Find the “audio out” port on the back of your TV and plug in the dual (red and white) ends.

  • Page 14: Wear

    Step 4: Wear Place headphones on ears a) Remove headphones from the charging cradle and gently separate the arms of the headphones. b) With the logo facing away from your body, place the earpieces into each ear.

  • Page 15: Adjust Volume/Tone

    Step 5: Enjoy TV Tone Volume Dial Dial Adjust the volume and tone QuietTV Headphones use a volume dial (left side when wearing) and tone dial (right side when wearing). The volume dial also functions as the on/off control. Green/Red Light a) Rotate the volume dial to turn on power.
  • Page 16 Pairing Information The headphones and transmitter pair automatically in one (1) second. The transmitter can be paired with an unlimited number of headphones. Please note: The headphones will automatically go into standby mode (turn off) after 10 minutes if there is no audio signal detected from the transmitter (e.g.

  • Page 17: Care & Cleaning

    Do not use water, alcohol, or other liquid agent as they may cause damage. Use a cleaning tool brush to remove dust, earwax, or other debris from the ear domes. Visit www.MDHearing.com/accessories or call 844-589-5584 to order cleaning accessories.

  • Page 18: Replacing Domes

    Replacing Domes a) Remove dome: Hold the earpiece with one hand and pull the dome off with your other hand. b) Attach dome: Push a new dome over the ridges on the end of the earpiece. Please note: If you require a different size, please call 844-589-5584 for alternative dome options.

  • Page 19: Ordering Parts & Protection

    If you’d like to protect your headphones beyond the one-year warranty, MDHearing offers the MDShield Protection Plan for total coverage ™ against any accidental damage and more. Call us today for detailed information about coverage and cost. Visit www.MDHearing.com/accessories or call 844-589-5584 to order protection, domes, and other accessories.

  • Page 20: Troubleshooting

    Troubleshooting Headphones have weak or no sound. If you are still having difficulty after trying these solutions, please contact us at 844-589-5584 or support@MDHearing.com. Issue: Solution: Headphones may be off Make sure the volume dial is turned on and or low volume.
  • Page 21 Issue: Solution: The headphones and The headphones will automatically go into transmitter may have standby mode (turn off) after 10 minutes become unpaired. if there is no audio signal detected from the transmitter (e.g. TV is turned off for 10 minutes).

  • Page 22: Safety Warnings

    Safety Warnings • To prevent possible hearing loss, do not listen at high volume levels for long periods of time. • Avoid physical shock, such as dropping on the floor. • Do not let your headphones get wet. • Do not use hair spray or a hair dryer while wearing your headphones.

  • Page 23: Warranty & Replacements

    Warranty and Replacements The MDHearing QuietTV Wireless Headphones are covered against defects in materials and workmanship for one year from the date you receive your order. If our examination determines that the unit failed to work due to parts, materials, or workmanship, we will repair or replace it for free.

  • Page 24: Return Policy

    Return Policy Your satisfaction is guaranteed. If you are not satisfied with your MDHearing QuietTV Wireless Headphones, you have 45 days to return them for a full refund. We are unable to honor return requests after 45 days from the date of delivery as reported by shipment tracking.
  • Page 25 Amount Refunded Delivery with RMA without RMA 1– 45 100% No refund No refund Return Facility: You must contact customer service for an RMA # RMA number before mailing to this address. MDHearing 650 W Lake St #120 Chicago, IL 60661...

  • Page 26: Technical Specifications

    Technical Specifications Transmission Type ..... .Radio Frequency (RF) Transmission Range ......Up to 100 feet Audio Frequency Response .

  • Page 27: Notice Of Cancellation

    ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE. TO CANCEL THIS TRANSACTION, CALL US OR MAIL A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE TO MDHEARING, 650 W LAKE ST #120, CHICAGO, IL 60661 NO LATER THAN MIDNIGHT OF THE 45TH DAY AFTER THE DATE OF DELIVERY AS REPORTED BY SHIPMENT TRACKING.
  • Page 28 MDHearingAid.com 800-918-3914 v10.22...

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