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LD ZONE X Series Technical Notes

Hybrid architecture dsp matrix - 12 in / 8 out
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TECHNICAL NOTES (V1.0)
REV: 03 | 01.11.2022
ZONE X 1208 (D)
HYBRID ARCHITECTURE DSP MATRIX - 12 IN / 8 OUT
LDZONEX1208, LDZONEX1208D

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Summary of Contents for LD ZONE X Series

  • Page 1 TECHNICAL NOTES (V1.0) REV: 03 | 01.11.2022 ZONE X 1208 (D) HYBRID ARCHITECTURE DSP MATRIX - 12 IN / 8 OUT LDZONEX1208, LDZONEX1208D...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS FIRMWARE UPGRADE PROCEDURE (ETHERNET) USB FIRMWARE RECOVERY AND FIRMWARE COMPONENTS MAINBOARD USB BIOS UPGRADE CPU/DSP BOARD FRONT PANEL USB BIOS UPGRADE ZONEX 1208 USB LOG FILE NETWORK VIEW ERROR MESSAGES AND TROUBLESHOOTING FIRMWARE UPGRADE VERSIONS RED CIRCLE WITH BACKSLASH YELLOW TRIANGLE WITH AN EXCLAMATION MARK THE DEVICE CLOCK IS NOT SYNCHRONIZED NO PROJECT FILE IS STORED IN THE DEVICE.

  • Page 3: Firmware Upgrade Procedure (Ethernet)

    To perform a standard firmware upgrade via ethernet the device must be online and operational. Download the latest firmware version for ZoneX 1208(D) from the product’s download section on the LD Systems website. In Network View, right-click the device block and select “Firmware update”.
  • Page 4 A status bar in the device window will monitor the firmware upgrade process. DO NOT POWER OFF THE DEVICE. Powering off the device during a firmware upgrade can result in a complete corruption of the processor. If this however happens, a USB firmware recovery must be completed. For more details regarding USB firmware recovery please check section “USB Firmware Recovery and Firmware Components“.

  • Page 5: Usb Firmware Recovery And Firmware Components

    Download the appropriate USB driver for PC or Mac and the latest ZoneX 1208(D) mainboard BIOS file (in .xfw format) from the product download section on the LD Systems website. y Install the USB driver compatible with your computer‘s OS.
  • Page 6 y Another pop-up window will appear asking to select the firmware file. Click “Ok” to open the computer’s file explorer and navigate to the folder in which the new firmware file has been downloaded. Select it and click “Open”. y Select the appropriate Serial Port for the USB connection and click “Ok”. y A status progress bar will display the firmware upgrade process.
  • Page 7 y To confirm that the device is running the latest mainboard firmware version, in Network view right-click on the device block once it appears online and select “Device Setup…”. y In General tab, under Device Identity the Main Board firmware version displays the current installed version.

  • Page 8: Cpu/Dsp Board

    CPU board via USB. For this, the full firmware file (with a size of approximately 100 Mbytes in .xfw format) should be obtained from the product’s download section on the LD Systems website.
  • Page 9 y Another pop-up window will appear asking to select the firmware file. Click “Ok” to open the computer’s file explorer and navigate to the folder in which the new firmware file has been downloaded. Select it and click “Open”. y Select the appropriate Serial Port for the USB connection and click “Ok”. y A status progress bar will display the firmware upgrade process.
  • Page 10 y In this mode, the only action available is to perform the second half of the recovery. Right-click the device block and select “Firmware Recovery”. y A pop-up warning will appear stating that the firmware upgrade process will erase all data from the device. Click “Ok” to proceed. y When asked to select the firmware file, please choose the same .xfw firmware recovery file (approximately 100 Mbytes) indicated in the first stage of the recovery procedure.

  • Page 11: Front Panel Usb Bios Upgrade

    FRONT PANEL USB BIOS UPGRADE y Download the appropriate USB driver and the latest ZoneX 1208 (D) front panel BIOS from the product’s download section on the LD Systems website. y Install the USB driver compatible with your computer‘s OS.
  • Page 12 y Select the appropriate Serial Port for the USB connection and click “Ok”. y A status progress bar will display the firmware upgrade process. y This upgrade process should take around 2 minutes. When finished an application information message will be displayed. Click “Ok”...

  • Page 13: Zonex 1208 Usb Log File

    ZONEX 1208 USB LOG FILE For Troubleshooting purposes and only when requested by LD Systems customer support department or the official LD Systems distributor, users can obtain a USB Log File from a ZoneX1208(D) processor. To achieve this, a serial terminal program such as PuTTY is required.
  • Page 14 y Under “Speed” type in the following value: 57600 y In the Category menu, under “Session” select “Logging”. y Under “Session logging” select “All session output”. y Enter the Log File name (e.g. “ZoneX1208 Log File”). y Click “Browse” to specify the location where the USB Log File should be stored. y Click “Open”...
  • Page 15 Navigate to the folder where the Log File has been saved and open to check if the file was successfully generated. y Once the file has been checked and the content is similar to the example above, please send it over to LD Systems customer service support...

  • Page 16: Network View Error Messages And Troubleshooting

    NETWORK VIEW ERROR MESSAGES AND TROUBLESHOOTING FIRMWARE UPGRADE VERSIONS LD Systems ZoneX firmware upgrades use a numbering scheme of X.Y.Z (e.g. 4.2.1). y X is a major version which means a significant modification on compatibility of different communication protocols. If the software Xilica Designer and ZoneX device(s) have different major versions, they will not work together and this will cause unexpected issues.

  • Page 17: No Project File Is Stored In The Device

    y This process will reboot the device and once it is online again the clock icon will display a synchronized clock. y To sync many devices at once: y At the top right corner in Network View  Sync clock to all devices NO PROJECT FILE IS STORED IN THE DEVICE.

  • Page 18: Flickering On/Off Status

    Notice that in the example above there are multiple IP addresses. This is because the computer has multiple network interfaces such as, Wi-Fi, Bluetooth, etc. 5. Make sure the device IP address is within the same subnet of the host computer (or use a router to route the network traffic to the appropriate subnet).

  • Page 19: Xilica Designer Crashing

    5. After the file is deleted, restart Xilica Designer. The “Devices.xml“ file will be regenerated and recovered. HEARTBEAT MONITOR AND NETWORK CAPTURE In Xilica Designer, there are two features listed under the Troubleshooting tab. These features should only be used under LD Systems Support direction. Users should avoid using these features by themselves.

  • Page 20: Ip Reset

    IP RESET When the device is connected directly to a host computer or indirectly via a switch and DHCP is not enabled, the connection process will not be automatic. Once no DHCP server is detected the device will either try to connect using the IP address last assigned and stored on the device or attempt to revert to its default link-local/APIPA (169.254.x.x) automatic IP address/range.

  • Page 21: Setup A Manual Static Ip Address

    SETUP A MANUAL STATIC IP ADDRESS To manually configure network settings please follow the next steps: y in Network View right-click the device block and select “Device Setup…” y in Network tab click on the “Change Network Configuration” button y Deselect “DHCP Enabled” tick box to activate manual IP settings...
  • Page 22 y Set the IP address in the way so that the first three groups of digits (a.k.a. octets) are same as the host computer IP address, if you are using a typical class C address range (192.168.1.XXX). Then for the last octet choose any value between 1-254. Please note that this value should be unique in your network.

  • Page 23: Setup A Dynamic Ip Address (Dhcp Mode)

    y A few seconds later the device block will display the given IP address followed by a (FIXED IP) text which indicates that this IP address is a static one, assigned by the user. y When managing multiple devices, repeat all the previously described steps for each single device but make sure to change the last octet of the IP address so that this value remains unique per each device on the network (e.g.
  • Page 24 Select “DHCP Enabled” Then click “Apply”. An application information message will be displayed. Click “Ok” to confirm...

  • Page 25: Finding Your Computer Local Ip Address In Windows 10

    Since no other settings are needed to be adjusted, click “Done” to apply network changes. Once all changes have been applied, the device block will display the dynamic IP address. If no DHCP server is available or not enabled, the device block will display the link-local/APIPA (169.254.x.x) automatic IP range address.

  • Page 26: Finding Your Computer Local Ip Address On A Mac

    FINDING YOUR COMPUTER LOCAL IP ADDRESS ON A MAC 1. In Apple menu select “System Preferences” and then “Network”. 2. In the left column click on “Ethernet” and the IP address will be displayed under “IP Address”. ASSIGNING A STATIC IP ADDRESS TO THE HOST COMPUTER IN WINDOWS 10 1.
  • Page 27 4. Select “Properties”. 5. Within “Ethernet Properties”, under the section “This connection uses the following items:” double-click on “Internet Protocol Version 4 (TCP/IPv4). 6. In “General” tab select “Use the following IP address:” 7. Setup the computer’s IP address to be 192.168.1.X where X can be any value between 1-254. The computer IP address must be unique in the current network.

  • Page 28: Assigning A Static Ip Address On A Mac

    10. Click “OK” to finish the network configuration. ASSIGNING A STATIC IP ADDRESS ON A MAC 1. From the Apple menu select “System Preferences” and then “Network”. 2. From the left menu select “Ethernet” and click on “Advanced”. 3. In the “TCP/IP” tab set “Configure IPv4” to “Manually” using the drop-down menu. 4.

  • Page 29: Connectivity Troubleshooting

    6. Set the Router IP address. In the current example, the router is located at 192.168.1.1 7. Click “OK” CONNECTIVITY TROUBLESHOOTING If the connection status indicator in Network View is yellow, hover the cursor over the indicator and a pop-up message will display the problems detected.
  • Page 30 y In Network tab scroll down to “Connectivity Test and click on “TCP Test” and “UDP Test” buttons to test both connections. y If failed, please check your computer’s firewall and router settings. Also, ensure that Wi-Fi on the host computer is turned off. y Click ”Start Network Statistics”...
  • Page 32 LD-SYSTEMS.COM Adam Hall GmbH | Adam-Hall-Str. 1 | 61267 Neu-Anspach | Germany Phone: +49 6081 9419-0 | adamhall.com REV: 01...

This manual is also suitable for:

Zone x 1208Zone x 1208 d

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