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USER MANUAL
Issued on: 2022.

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Summary of Contents for MASTIFF CARGO BIKE

  • Page 1 USER MANUAL Issued on: 2022.
  • Page 2: Table Of Contents

    II. SAFETY ......................10 II.1 The basics ……………………………………………………………………….10 II.2 Safety ....................... 11 II.3 Riding the cargo bike in wet weather ............12 II.4 Riding the cargo bike at night ..............13 II.5 Replacement of parts and installation of accessories ........ 14 III.
  • Page 3 V.1.6 For every 25 hours of cycling (off-road terrain) or 50 hours of cycling (on road) …………………………………………………………………………. 38 V.1.7 If the cargo bike is exposed to a bump or collision ....... 38 A) ANNEX: PROPER USE OF THE CARGO BIKE ..........39 B) ANNEX: TIGHTENING TORQUES ..............
  • Page 4: Introduction

    You can find more safety and maintenance information on specific parts, such as the fork, pedals or accessories (helmet, headlights). Make sure that the person from whom you bought the cargo bike has provided you with all the instructions that came with it and its accessories.
  • Page 5: General Warnings

    Like all sports, cycling can be associated with the risk of injury. If you decide to ride a cargo bike, you are taking risks, so you should be aware of the basic rules for safe and responsible cycling and the proper use and maintenance of your cargo bike, as this will significantly reduce the risks.
  • Page 6 WARNING! Make sure that your child always wears a suitable cycling helmet, headgear (hereafter: helmet) when cycling; but also make sure that your child understands that a helmet is for cycling only and must be taken off after cycling. Your child should not wear the helmet when playing, in playgrounds, when climbing trees or at any time other than when riding a bicycle.
  • Page 7: Primary Information

    Appropriate cargo bike size ➢ Is your cargo bike the right size? If the cargo bike is too big or too small for you, you could lose control and fall off. To select the correct saddle height and adjust the saddle height, see section III.1 Saddle position.
  • Page 8: Screws, Nuts And Other Fasteners

    Inspect the cargo bike by moving the different parts. If you experience any loose fastening, tighten it. If you are unsure, contact a professional for help.
  • Page 9: Wheel Fastening System

    I.3.4 Wheel fastening system Make sure that the front and rear wheels of the cargo bike are properly secured. Read more about this in section IV.1 Wheels. I.3.5 Saddle bar Check that the saddle height is correctly adjusted and securely fastened.
  • Page 10 This can cause the chain to get stuck and result in a serious failure. Test the handling and behaviour of the cargo bike; check the comfort features. If you have any questions or if you feel that something is wrong with your cargo...
  • Page 11: Ii. Safety

    Always carry out a technical safety check (see section I.2 Safety first) before using the cargo bike! ➢ Get to know the controls of the cargo bike: brakes (see section IV.2 Brakes), pedals, gears (see section IV.3 Changing gears) ➢...
  • Page 12: Ii.2 Safety

    ➢ Stop at traffic lights, slow down and look around at junctions. Remember that a cargo bike can be the injured party in the event of a collision with a vehicle, so be prepared to give way even if you have the right of way.
  • Page 13: Ii.3 Riding The Cargo Bike In Wet Weather

    This makes it harder to control the cargo bike, easier to lose control of the vehicle and cause a fall. Drive slower and faster, braking more gradually in wet weather...
  • Page 14: Ii.4 Riding The Cargo Bike At Night

    Therefore, never let children ride cargo bikes in the dark or at dusk or dawn. Cargo bike riders who take on the dangers of cycling in the dark should use appropriate equipment and take extra care to reduce the risks.
  • Page 15: Ii.5 Replacement Of Parts And Installation Of Accessories

    If you ride a cargo bike in poor visibility conditions, check and follow local regulations for cycling at night and take the following strongly recommended precautions: ➢ Use the front and rear lights, which are LED battery lights for normal cargo bikes and battery-powered lights for pedelec cargo bikes.
  • Page 16 WARNING! Replacing the parts of the cargo bike with non-original parts may reduce the safety of the cargo bike and may void the warranty. You can find the terms and conditions of the warranty on the warranty sheet. Contact our...
  • Page 17: Iii. Dimensions

    NOTE: The appropriate size of the cargo bike is essential for safe, comfortable use and optimum performance. Adapting a cargo bike to your physical figure and the conditions of use requires knowledge, experience and special tools. Leave the adjustment of the cargo bike to our reseller partner.
  • Page 18 WARNING! After each saddle adjustment operation, before using the cargo bike, make sure that the lowering mechanism is properly secured. A loose clamp can cause a failure in the saddle bar or a fall. A properly fixed saddle adjustment mechanism will not allow any saddle movement in any direction.
  • Page 19: Iii.2 Handlebar Height And Angle

    Hold the front wheel of the cargo bike between your legs and try to twist the handlebar-handlebar stem set. If you can turn the handlebars relative to the front wheel, the fasteners are not tightened properly.
  • Page 20: Iii.3 Adjusting The Position Of Controls

    III.3 Adjusting the position of control elements You can change the position and angle of the brake levers and gear levers as you wish. Ask our reseller partner to make the right adjustment. If you decide to carry out the adjustment yourself, remember to tighten the fasteners to the recommended torque (see Annex B) or the component manufacturer's recommendation) after the operation.
  • Page 21: Iv. Technical Information

    The hexagon nuts or wedge bolts are fixed to the wheel hub (figure below). It is possible that the front and rear wheels of a cargo bike are ordered with different axle mountings. In this case, please contact our reseller partner for more information.
  • Page 22: Iv.1.1 Installation And Removal Of Wheels

    WARNING! An improperly secured wheel may wobble or fall out, causing serious injury or death. Therefore, it is of paramount importance that you ask our reseller partner to help you learn how to safely mount and remove the wheel, understand and apply the correct technique of fixing the wheel. Make sure the wheels are properly secured before each use of the cargo bike.
  • Page 23 Using a cargo bike with an improperly secured saddle can cause the saddle to shift, causing you to lose control of the cargo bike and fall off. Therefore, ask our reseller partner to help you learn how to adjust the saddle correctly.
  • Page 24: Iv.2 Brakes

    IV.2.2 How the brakes work The braking effect of a cargo bike is the result of the friction between the brake surfaces. To ensure maximum friction, always keep the brake pads, brake discs and brake lever clean and free of dirt, lubricants and polishing materials.
  • Page 25: Iv.3 Shifting Gears

    At the same time, reduce the rear braking force and increase the front braking force. This operation is particularly important on slopes, as the weight will be pushed forward on slopes.
  • Page 26 The shifting system of a cargo bike requires the drive chain to move forward when shifting up or down. Therefore, gear shifts can only be made while pedalling forwards.
  • Page 27: Iv.3.2 How The Internal Hub Gear (Ihg) Works

    IV.3.2 How the internal hub gearbox works If the cargo bike has an internal hub gearbox, the gear shift mechanism consists of the following elements: ➢ 3-, 5-, 7-speed internal hub gearbox or any number of gears,...
  • Page 28 ➢ one or sometimes two shifters, ➢ one or two control cables, ➢ front cassette called sprockets, ➢ drive chain. IV.3.2.1 Shifting gears To shift gears using the internal hub gearbox, simply move the shifter to the correct position to reach the desired gear. Once you have moved the shifter to the correct position, release the pressure on the pedals for a short time to allow the system to complete the shift.
  • Page 29: Iv.4 Tyres And Inner Tubes

    Never inflate the tyre above the maximum pressure marked on the sidewall. Exceeding the maximum recommended pressure can result in the bursting of the tyre off the wheel, which can damage the cargo bike and cause injury to the rider or bystanders.
  • Page 30: Iv.5 Valves

    Valves The two most common valves for cargo bikes are the Schraeder (auto) valve and the Presta valve. Make sure that the fitting of the cargo bike pump matches the valve stem of the cargo bike. The Schraeder valve (right) is similar to a car tyre valve. To inflate the Schraeder valve, remove the valve cap, then clamp the pump fitting onto the end of the valve stem.
  • Page 31: Iv.6.1 Factors Affecting Range

    You can re-energise the system before use. The use of the cargo bike is not subject to the condition that the battery is charged or the display/assist switched on, but battery life is increased when fully charged.
  • Page 32: Iv.6.3 Charging The Battery

    ➢ Even if you don't use your cargo bike, charge it for 1 hour a month! ➢ Do not charge with a non-standard charger! ➢ Make sure that no liquid gets into the charger! ➢ Do not use the charger around small children! ➢...
  • Page 33: Iv.6.4 Technical Specifications

    IV.6.4 Technical specifications For electric assisted cargo bikes, we use a VINKA Front HUB drive – torque sensor – motor. For the technical specifications of the pedelec motor, see the official website manufacturer English: https://www.vinka.jp/hub_drive_unit/5.html. The technical specifications of the battery for powering electric assisted cargo bikes available following...
  • Page 34: Iv.6.6 On/Off

    IV.6.5 Data displayed on the screen IV.6.6 Switching on/off The electric system of the cargo bike can be switched on by pressing the ON/OFF button for 1 second. After use, you can switch off the electrical system of the cargo bike by pressing and holding the ON/OFF button for 1 second.
  • Page 35: Iv.6.8 Meaning Of Odo, Avg, Max, Cad, Trip Information Displayed On

    To start the walk mode, press the "MODE SELECT (i)" button, then press and hold the "WALK" button to start the cargo bike at a steady speed of 6 km/h. When you release the button, the walk mode stops immediately.
  • Page 36: Repair And Maintenance

    We recommend that, for the first time, you have the quality of the repair or maintenance work you performed checked with our reseller partner before you start riding the cargo bike. This way you can make sure that you have performed the operations correctly. Such routine check may have a low cost.
  • Page 37: Service

    V.1.3 After prolonged or heavy use If the cargo bike has been exposed to water or dirt, clean the cargo bike after every 150 km and lightly lubricate the chain rollers with a good quality bicycle chain lubricant. Wipe off the excess with a lint-free cloth. The wetting operation can be carried out depending on the weather conditions.
  • Page 38 Check with our reseller partner. Hold one pedal and push it towards the centre axle of the cargo bike and back, then do the same with the other pedal. Does anything look loose? If so, check with our reseller partner.
  • Page 39: If Necessary

    If necessary If any of the brake levers do not comply with the conditions described in section I.3 Technical safety inspection, do not use the cargo bike. Have our reseller check the brakes. If the chain does not shift smoothly and quietly from one speed to the next, the shifting system is misadjusted.
  • Page 40: A) Annex: Proper Use Of The Cargo Bike

    Be aware of your limitations before you set off, and only set off if you have adequate cycling experience. Use the cargo bike without a load and passenger first; when you can ride it confidently, only then carry a load on the cargo bike.
  • Page 41 Useful life of the cargo bike Once the cargo bike or its components have reached the end of their useful life, further use can be dangerous. The service life may vary depending on: the construction of the chassis and components and the raw materials used, the maintenance and care of the chassis and the parts, the wear and tear on the chassis and components.
  • Page 42 About metals The main raw material for our cargo bike frames is steel and the front fork is made of chromium-molybdenum. Our cargo bikes are designed to carry heavier loads than conventional bicycles, but the frame can still be damaged and crack under loads higher than the maximum load.
  • Page 43 The damage that causes fatigue requires the component to be subjected to a reasonable amount of stress. Fatigue has nothing to do with time or age. A cargo bike stored in a garage is not fatigued. Material fatigue is the result of use.
  • Page 44 The glass is first slit and then broken along the incision. SOME CRACKS (ESPECIALLYBIGGER RULE 5. Inspect the cargo bike and find the ONES) MAKE SQUEAKING NOISES DURING source of the noise. The noise may not be RIDING THE CARGO BIKE.
  • Page 45 The more you fit into the "short service life" profile, the more often you should have your cargo bike inspected. The more you fit into the "long service life" profile, the less often you will need to have this test.
  • Page 46 Do not ride a cargo bike if you notice any cracks, bumps or dents, whether small or large, on the cargo bike or its parts. Cracks in the frame, fork or component may lead to complete failure of the component during riding the cargo bike, which can result in injury or death.
  • Page 47: B) Annex: Tightening Torques

    Screws that are too loose can be displaced and fatigued. Both errors can lead to sudden failure of the screw. Always tighten the key fasteners of your cargo bike with a properly calibrated torque wrench. For accurate results, carefully follow the torque wrench manufacturer's instructions for proper torque wrench setting and use.
  • Page 48 RECOMMENDED TORQUES Part Fastener Torque (in-lbf / Nm) Disc brake rotor (T-25 35/4.0 Torx) fixing screws (Shimano, Magura) MTB brake/handlebar 40/4.5 clamp (all types) Cassette 261/29.5 WHEELS Freewheel 261/29.5 Threaded shaft 200/22.6...
  • Page 49: C) Annex: Instructions On The Putting Into Operation And Maintenance Of Electric Cargo Bikes

    As a means of transport, it is important that the cargo bike is in good technical condition. It is equipped with rotating-moving-wear parts, which can be checked at the service station, where they can suggest possible adjustments and repairs, so that the owner can use it in the long term with the proper quality and safely.

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