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Power supply: 120/240 VAC, 60 Hz, 3 W
Maximum load: 15 A, resistive
Maximum power: 1800 W at 120 VAC, 3600 W at 240 VAC
GFCI: Class A (5 mA trip)
Approvals: UL 943, UL/CSA 60730, UL 991
Ambient conditions: 32°F to 86°F (0°C to 30°C) < 90% RH non-condensing
Read this manual BEFORE using this equipment.
Failure to read and follow all safety and use information can result in death, serious personal injury, property damage, or damage to the equipment.
Keep this manual for future reference.
The antenna used for this radio must be properly installed and maintained and must provide a separation distance of at least 7.9 inches (20 cm) from all persons.
NOTICE |
The R4 Relay is compatible with the SunStat® ConnectPlus thermostat. The R4 Relay is only compatible wireless with the SunStat ConnectPlus. Other models Gen III (Connect, Command, Core) will need to be wired. Do not connect to older model SunStat thermostats or relays. |
This is a safety-alert symbol. The safety-alert symbol is shown alone or used with a signal word (DANGER, WARNING, or CAUTION), a pictorial and/or a safety message to identify hazards.
When you see this symbol alone or with a signal word on your equipment or in this manual, be alert to the potential for death or serious personal injury.
This pictorial alerts you to electricity, electrocution, and shock hazards.
This symbol identifies hazards which, if not avoided, could result in death or serious injury.
This symbol identifies practices, actions, or failure to act, which could result in property damage or damage to the equipment.
Installation must be performed by qualified persons, in accordance with local codes, ANSI/NFPA 70 (NEC Article 424) and CEC Part 1 Section 62 where applicable. Prior to installation, please consult the local codes in order to understand what is acceptable. To the extent this information is not consistent with local codes, the local codes should be followed. Regardless, electrical wiring is required from a circuit breaker or other electrical circuit to the control. It is recommended that an electrician perform these installation steps. Please be aware local codes may require this product to be installed by an electrician.
The following cautions must be observed:
NEVER put the system into full operation until the tile or flooring installer verifies all cement materials are fully cured (typically two to four weeks after installation).
ALWAYS use insulated copper wires rated for 90°C (194°F) and 600 V minimum. Do not use aluminum.
ALWAYS wire all circuits as Class 1, electric light & power circuits.
ALWAYS mount the thermostat to a grounded electrical box.
ALWAYS seek help if a problem arises. If ever in doubt about the correct installation procedure, or if the product appears to be damaged, the factory must be contacted before proceeding with the installation.
To prevent the risk of personal injury and/or death, make sure power is not applied to the product until it is fully installed and ready for final testing. All work must be done with power turned off to the circuit being worked on.
To reduce the risk of electric shock, do not connect to a circuit operating at more than 150 V to ground.
Pull power supply wiring to the control location.
Make sure 120 VAC is supplied to 120 VAC cables and 240 VAC is supplied to 240 VAC mat or wire. Otherwise, dangerous overheating and a fire hazard could result. Do not exceed 15-amps on this control.
For retrofit installations, cut out drywall and chisel out the bottom plate to route wire to control.
The ConnectPlus can connect wirelessly to the R4 Relay (see Operation > Wireless Pairing). If a wired connection is desired, follow these steps.
Before connecting the wires to the back of the relay, detach the display front from the base.
While holding the base section in one hand, with the other pull gently up holding the sides of the thermostat towards the bottom (near RESET button), pivoting away from the base.
ConnectPlus and additional R4 Relay connections are made to the terminal block by inserting the wires into the openings and tightening the screws. Three holes are provided for wire access from the back. Wires must be routed in the channel to the right of the terminal block so that the display front can be re-attached. Any low voltage wiring that passes through the inside of the electrical box must be rated at least 90°C 300 V.
Make sure the wire connections are secure by gently tugging on them. Otherwise, arcing could occur, causing dangerous overheating and a possible fire hazard.
NOTICE |
Make sure the mortar has had time to fully cure before operating the system for more than a brief test. |
The R4 Relay provides additional capacity for spaces that are larger than a SunStat® ConnectPlus thermostat can control. The R4 Relay energizes the connected mat or cable any time the thermostat determines that heat is required. When the thermostat signals the relay to operate, the Heating Indicator is illuminated.
It is strongly recommended that a qualified, licensed electrician install the heating cables and related electrical components. If problems with the system arise, please consult the troubleshooting guide below.
Any electrical troubleshooting work should be performed with the power removed from the circuit, unless otherwise noted.
Problem | Possible Cause | Solution |
Heating Indicator is on, but floors do not feel warm | Setpoint too low to feel warm to the touch | Increase the setpoint |
Faulty wiring | Have the sensor and power lead wiring checked by a certified electrician | |
Heating Indicator does not follow thermostat heating | Faulty wiring | Have the communication wiring checked by a certified electrician |
Lost connection (Wireless Indicator blinking) | The wireless signal from the ConnectPlus is getting blocked or interfered with | |
Power Indicator is off | Power off at the breaker | Check the breaker or fuse in the electrical panel supplying power to the relay |
Faulty Wiring | Have the power supply wiring checked by a certified electrician |
SunTouch warrants this control (the product) to be free from defect in material and workmanship for a period of (3) years from the date of original purchase from authorized dealers. During this period, SunTouch will replace the product or refund the original cost of the product at SunTouch's option, without charge, if the product is proven defective in normal use. Please return the control to your distributor to begin the warranty process.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Watts SunTouch SunStat R4 Relay 1140-01,500980 Manual
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