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Araani FireCatcher Maintenance Manual

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Araani FireCatcher
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Summary of Contents for Araani FireCatcher

  • Page 1 Araani FireCatcher maintenance manual...

  • Page 2: Table Of Contents

    Retrieve and inspect the camera server report ......................16 Retrieving the camera server report ...........................16 Inspecting the camera server report ..........................17 Retrieve and inspect Araani analytics log ........................18 Retrieving the analytics log through the web interface ....................18 Retrieving the analytics log with a cgi command ......................19 Inspecting the analytics log ..............................19...

  • Page 3: Safety And Regulatory Information

    Use only accessories that comply with technical specification of the device. These can be provided by your supplier. Use only spare parts provided by or recommended by Axis. Do not attempt to repair the device by yourself. Contact your supplier or Araani for service matters. Disclaimer Warning: Maintenance of fire detection equipment may be subject to local regulations.
  • Page 4 1,2-dimethoxyethane; ethylene glycol dimethyl ether (EGDME), CAS no. 110-71-4. Liability Every care has been taken in the preparation of this document. Please inform Araani NV of any inaccuracies or omissions. Araani NV cannot be held responsible for damage caused by technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice.
  • Page 5 Copyright Notice This document is copyright protected and is the property of Araani NV and may not be copied, reproduced, or distributed in any way without the prior written consent of Araani NV. ©2015 Araani NV. Araani is a registered trademark of Araani NV. All other company names and products are trademarks or registered trademarks of their respective companies.

  • Page 6: Introduction

    Depending on the environment, it may be recommended to perform cleaning more frequently e.g. four times per year in waste processing installations. FireCatcher and FireCatcher Camera are video analytics products that can detect flames or signs of smoke in the camera field of view and can be connected to Fire Alarm Control Panels.

  • Page 7: Required Tools

    Required Tools Following tools may be needed for Araani product maintenance. Description Image Laptop with • Microsoft Windows operating system. • 100/1000 mbps Ethernet connection. • Browser software. (Preferably Google Chrome™ or Mozilla Firefox®) • Axis IP utility. Download latest version here: https://www.axis.com/support/tools/install-and-manage-...

  • Page 8: Maintenance Routines

    CPU performance issues. Retrieve and inspect Araani Retrieve and inspect the internal logging of the Araani analytics for issues analytics log e.g. CPU performance issues. Compare the field of view, view area, focus area, detection zones and...

  • Page 9: Cleaning Routine

    Repair Whenever camera hardware breaks down or becomes damaged, a repair or replacement can be requested. Before returning the camera, always request an RMA (Return Material Authorization) to support@araani.com, clearly describing the problem or damage. Depending on the exact problem, hardware will be repaired or replaced. In both cases, a full reconfiguration and operational verification is required.

  • Page 10: Maintenance Tasks

    Identifying the camera Each Araani product has a unique serial number that can be used for identification. This serial number consists of 7 digits and can be found on a label on the external housing of the camera after the “S/N:” indicator.

  • Page 11: Cleaning The Camera Window

    Notice: Do not use chemicals, caustic agents, or aerosol cleaners. Notice: Before cleaning the camera, stop the FireCatcher application on the camera or disable the alarm at the fire alarm control panel. Cleaning with the application running could cause a fault signal or alarm to be triggered.

  • Page 12: Establish A Direct Connection With The Camera

    Ethernet interface of the camera at one side and the Ethernet interface of the maintenance laptop at the other side. Below is an example of the Ethernet interface location on the back of the FireCatcher Camera inside the housing. The exact location may differ, depending on the camera model. Ethernet interface Now configure the IP address of the maintenance laptop to be in the same range as the camera.

  • Page 13: Finding The Camera With Iputility

    Run the installation program and follow the instructions on screen. Make sure your FireCatcher camera is powered up and connected to the network. Start Axis Device Manager on a Microsoft Windows computer that is on the same physical network as the cameras. The program will start and scan the network for cameras.

  • Page 14: Configuring The Ip Address Of The Maintenance Laptop

    CONFIGURING THE IP ADDRESS OF THE MAINTENANCE LAPTOP To change the IP address on a Windows 10 or 11 system, follow these steps: Select Start, then type "settings". Select Settings -> "Network & internet". Select "Ethernet". For connecting to a LAN with DHCP addressing, make sure IP assignment is set to "Automatic (DHCP)"; close all windows.

  • Page 15: Accessing The Camera Web Interface

    ACCESSING THE CAMERA WEB INTERFACE The Axis camera web interface is tested and optimized for Chrome™ and Firefox® browsers. It is platform independent but if you use other browsers, you could experience limitations in functionality and support. To access the camera interface, follow steps below. Open a browser and enter the IP address or host name of the Axis device.

  • Page 16: Verify Date And Time

    Verify date and time Date and time setting of cameras that are not connected to a network time server (NTP) may drift over time. It is important to correct date and time for proper logging and optional communication of events and video to Video Management Systems.

  • Page 17: Inspecting The Camera Server Report

    A zip file is automatically created, named "Axis_SR_<date>_<time>_<MAC>.zip where: <date> = date of report creation, formatted yyyymmdd <time> = time of report creation, formatted hhmmss <MAC> = MAC address of the Ethernet interface = serial number of the camera and saved in the "Downloads" location on your PC. The zip file contains two files: •...

  • Page 18: Retrieve And Inspect Araani Analytics Log

    Retrieve and inspect Araani analytics log Araani analytics is maintaining a log of all detection events, messages, performance measurements, errors, etc. An inspection of this log can reveal potential issues that may affect detection. The log file can be retrieved in different ways: •...

  • Page 19: Retrieving The Analytics Log With A Cgi Command

    RETRIEVING THE ANALYTICS LOG WITH A CGI COMMAND To retrieve the analytics logging, using a cgi command, type following link in your web browser: “https://<ip_address>/local/FireCatcher/logging.cgiError! Hyperlink reference not valid. [?filter=active,all]” where: <ip_address> = ip address of the camera filter=active (optional): will only retrieve active events.

  • Page 20: Verify And Adjust The View And Area Setup

    To see what is processed by the analytics, one can either verify the detection zone setup or request an image through cgi command “http://<ip-address>/local/FireCatcher/capture.cgi”Error! Hyperlink reference not valid. Besides the verification of these areas, it is also recommended to fine-tune the focus of the camera as this may drift over time.
  • Page 21 1600 x 900 To verify the focus area setup and readjust focus, follow these steps: In the camera web interface window, open the settings by clicking the “settings” button in the bottom right of the camera webpage. Click the “Image” tab in the control panel. Under “Focus”, click “Fine-tune”.
  • Page 22 login to see the stream, but settings can only be changed with an administrator account. To verify the privacy masks setup, follow these steps: In the camera web interface window, open the settings by clicking the “settings” button in the bottom right of the camera webpage.
  • Page 23 In the camera web interface window, open the settings by clicking the “settings” button in the bottom right of the camera webpage. Click the “Apps” tab in the control panel. Click the FireCatcher icon. Make sure the application is running, otherwise start the app. Click “Open”.
  • Page 24 A new browser window will appear that contains the basic settings to configure the app. Click the “DetectionZone” tab. An image will appear that shows the current camera field of view with detection zone(s) overlayed if any are configured. Compare this view with what was reported in the as-built documentation or latest maintenance report. They should match EXACTLY.

  • Page 25: Upgrading Camera Firmware

    New Axis camera firmware versions can be downloaded from https://www.axis.com/support/firmware.. Be sure to select the right camera model and only use Araani qualified LTS release for the analytics app(s) that you are running. Follow these steps to upgrade the firmware version of your camera: Connect to your camera, using your internet browser software and login to the camera webpage.

  • Page 26: Upgrading Araani Software

    Upgrading Araani software Araani releases updates of its analytics apps on a regular base. These updates contain fixes for bugs, improvements, cybersecurity updates and new features. It is recommended to use the latest ACAP version to guarantee optimal detection.

  • Page 27: Functional Testing

    Assign a function to any of the four output signals of the I/O contacts. The FireSimulator app is available as a separate ACAP package. On integrated products such as the FireCatcher Camera, the FireSimulator application comes pre-installed with the product. To install, upgrade or activate the FireSimulator license, refer to your product manual.
  • Page 28 Stop the detection application by clicking the “Start” switch. Click “Open”. Select the FireSimulator app. Click the start switch to start the FireSimulator application. Click the “Open” button to access the FireSimulator controls. A new browser tab should appear with the application configuration controls.
  • Page 29 The FireSimulator configuration page allows to force the status of the detection algorithms as follows: Select the desired state to be tested from either the smoke and/or flame algorithm and/or activate supervisory signal. Click “Save” to apply the status. The options and impact of the selected status are shown in this table: Algorithm State Result...

  • Page 30: Testing Detection With Real Fire And Smoke

    Warning: Note that FireSimulator allows to configure the output settings. Make sure that all output settings are identical in the FireCatcher application as in the FireSimulator. Notice: In some installation, a supervisory signal that is caused by activity in the field of view is propagated to neighbouring cameras as well.

  • Page 31: Documenting And Reporting

    An as-built template can be found in the FireCatcher user manual. To support maintenance activities, a sample checklist is included below. Attention: Some countries have local regulations in place that determine the level of documentation. Always check local regulations for additional documentation requirements.
  • Page 32 Araani maintenance checklist Information Date of maintenance: Technician name: Technician email: Customer: Location / site: Camera model: Araani serial number: Camera serial / MAC: Referenced as-built documentation: New as-built documentation: Checklist Description Action Comments Hardware Clean window ☐ Done ☐ Not done ☐...
  • Page 33 Functional testing Simulator test ☐ Smoke ☐ Flame ☐ Fault ☐ Supervisory Smoke detection test ☐ Passed ☐ Not passed ☐ Not done ☐ Not applicable Flame detection test ☐ Passed ☐ Not passed ☐ Not done ☐ Not applicable Blocked / blurred test ☐...

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