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TeleCare PERS User Manual

Personal emergency response system
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Telecare
Personal
Emergency
Response
System
User Guide
V1.02

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Summary of Contents for TeleCare PERS

  • Page 1 Telecare Personal Emergency Response System User Guide V1.02...
  • Page 2 Description The Telecare Personal Emergency Response System (PERS) is an Assisted Technology monitoring system designed to assist people with varying disabilities and needs, allowing them to live what could be considered closer to a ‘normal life’. This is effected by monitoring various day to day activities and reporting to a Care Provider should the activities move outside predetermined levels.

  • Page 3: Central Control Panel

    CENTRAL CONTROL PANEL Fig.1 Functions Item Function Display Gives visual status of the panel and any activations. Status LED (Amber) Normally OFF. Flashes when the system has been set to AWAY mode, OFF when the system is set to HOME mode. Power LED (Green) Normally ON.
  • Page 4 SYSTEM OPERATION – DIRECTLY FROM THE CP CALLING FOR EMERGENCY ASSISTANCE If a Service User needs emergency assistance they can press the large, EMERGENCY button on the CP. The display shows EMERGENCY BUTTON WAS PRESSED and the CP announces, “EMERGENCY BUTTON WAS PRESSED.” The CP calls the Care Provider and sends an emergency alarm.
  • Page 5 OPERATION VIA SYSTEM DEVICES PENDANT OPERATION The pendant transmitter can be worn around the neck or on the wrist using the lanyard or wrist strap provided. The transmitter is waterproof and may be worn all the time including when in the shower or bath. If a Service User needs emergency assistance they press the button on the pendant transmitter.

  • Page 6: Carbon Monoxide Detector

    display of the CP shows USER HAS FALLEN and the CP announces, “USER HAS FALLEN!” If the device has not been restored to vertical, after 30 seconds the message will be repeated up to a maximum of three times. If the device is not restored to vertical after the third announcement and subsequent 30 second delay, the CP calls the Care Provider and sends an emergency alarm.

  • Page 7: Smoke Detector

    SMOKE DETECTOR The smoke detector, like most installed devices is wireless in operation. If the preset level of smoke is detected, the detector will give an audible and visual alarm. The CP will display SMOKE ALARM or display the detector location as appropriate; it will then initiate an emergency call to the Care Provider.

  • Page 8: To Arm The System

    FRONT DOOR MONITORING If incorporated within a system, the front door or main entrance (and other perimeter detection if applicable) to a premises may be armed using the CP. TO ARM THE SYSTEM Press and hold the CHECK BUTTON (√) for 5 (FIVE) seconds. The CP will start to count down the exit time (usually 30 seconds) using a series of bleeps.
  • Page 9 ENURISIS (INCONTINENCE) DETECTOR Enurisis detectors are connected to general purpose transmitters which will signal to the CP when detection is active. There are 2 main types of detectors used; one is a detection mat (Smart Sheet) which may be placed under the bottom bed sheet, the other is a detection sensor to be appropriately placed in the Service User’s underwear /nightwear.
  • Page 10 EPILEPSY DETECTOR Epilepsy seizures vary in severity and intensity though all seizures should be taken as serious. The epilepsy detectors are connected to general purpose transmitters which will signal to the CP when detection is active. When the sensor is triggered, the associated transmitter will initiate an emergency call. The CP will display the location or type of condition e.g.
  • Page 11 OCCUPANCY DETECTOR Occupancy Detectors are connected to general purpose transmitters which will signal to the CP when detection is active. The detectors may be used in conjunction with separate timers and movement detectors. The detectors are designed to monitor whether a Service User is still in bed after a pre-determined time and during a specified time window.
  • Page 12 NOTE: If enabling and disabling the monitoring is done incorrectly, the system will generate an emergency call. When the occupancy sensor is triggered, the associated transmitter will initiate an emergency call. The CP will display the location or type of condition e.g. OCCUPANCY – BED 1 or display the detector location as appropriate;...
  • Page 13 REMOTE CONTROL TELEPHONE FUNCTIONALITY Whenever the CP initiates an emergency call, the Care Provider must not only answer the call but acknowledge receipt of the call. Once the call has been acknowledged certain other functions may be carried via the Care Provider’s handset.** Key functions are as follows;...

  • Page 14: Setting The Clock

    SETTING THE CLOCK To enter the clock adjustment mode, press the CHECK button three consecutive times. After each press, be sure to wait for the time announcement to complete before pressing again. The top line, assigned to the Month, will begin to flash. 15/01/2004 08:25:53 PM To set a new date or time value, use the Direct Link Buttons as follows:...

  • Page 15: Troubleshooting

    TROUBLESHOOTING PROBLEM DEFINITION SOLUTION If connected to a Monitoring Press the Check Button to silence The red light n the CP is flashing Centre, the CP will transmit details the bleeps and respond to any and bleeps are heard. of trouble conditions otherwise messages displayed.

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