If you are not sure of the type of power available, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not locate this product where VK Series User Manual I Page 2 of 47...
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14. Medical grade wipes must not contain more than 80% alcohol content measured against the total content of the wipe. 15. Operator shall not contact patient simultaneously when in use with the medical computer. VK Series User Manual I Page 3 of 47...
For MOVABLE EQUIPMENT having a total mass exceeding 18kg and for all STATIONARY EQUIPMENT, the material of a FIRE ENCLOSURE, in the thinnest significant wall thickness used, shall be of 5VB CLASS MATERIAL or shall pass the test of Clause A.1 VK Series User Manual I Page 4 of 47...
Repair of the device may only be carried out by the manufacture. We recommend that a service contract be obtained with supplier and that all repairs also be carried out by them. Otherwise, the correct functioning of the device may be compromised. VK Series User Manual I Page 5 of 47...
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• F64U motherboard added November 2020 • F64U motherboard removed • F34 motherboard added October 2021 • New camera peripheral added • F84U motherboard added March 2022 • F14 motherboard CPU modified VK Series User Manual I Page 6 of 47...
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System Power adapter Power cord Note: Power cord will be supplied differently according to various region or country. VK Series User Manual I Page 9 of 47...
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Light bar Fingerprint Wall mount kits 2D scanner PoE module Antenna (x2) Camera VK Series User Manual I Page 10 of 47...
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MSR / Fingerprint / NFC / 2D scanner Item No. Description Dummy cover of MSR/ Fingerprint/ Scanner 75 x 75 mm /100 x 100mm VESA mounting holes Power button Cable cover VK Series User Manual I Page 11 of 47...
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FeDP (Main display) F14 Motherboard Description FeDP (2 display) DC 19V in USB 2.0 x 2 USB Type C USB 3.0 x 2 COM x 2 Cash drawer FeDP (Main display) VK Series User Manual I Page 12 of 47...
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VK116W - 11.6” LED panel 277 mm 41 mm VK156W - 15.6” LED panel 384 mm 370 mm 42 mm VK Series User Manual I Page 13 of 47...
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VK185W - 18.5” LED panel 467 mm 451 mm 51 mm VK215W - 21.5” LED panel 533 mm 519 mm 49 mm VK Series User Manual I Page 14 of 47...
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To turn off the system, power off the device safely using software function that “shuts down computer” provided in the operating system. 1. Turn to the back side of the system and loosen the screws (x2) to release the cable cover. VK Series User Manual I Page 15 of 47...
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Always power down the system before releasing the cables or it may cause damage to the motherboard inside. 3. Push the plastic holder of the motherboard box and pull it outward to release the motherboard box from the system. VK Series User Manual I Page 16 of 47...
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Installing a RAM module 2. Slide the memory module into the memory slot and press down until the ejector clips snaps in place. VK Series User Manual I Page 17 of 47...
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Installing a RAM module 2. Slide the memory module into the memory slot and press down until the ejector clips snaps in place. VK Series User Manual I Page 18 of 47...
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1. To replace the RAM, please release the motherboard box firstly as steps described in chapter 3-3 (VK156W/VK185W/VK215W) and 3-4 (VK116W). 2. Remove the screws (x1) and pull the M.2 SSD card outwards as shown in the picture. VK Series User Manual I Page 19 of 47...
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VK116W model. 3. Remove the retaining screws (x2). 4. Insert the MSR / fingerprint/ 2D scanner module and fasten the screws (x2). Then attach the top cover of the module. VK Series User Manual I Page 20 of 47...
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Wi-Fi dongle module is only available for VK156W/VK185W/VK215W equipped with D84U • motherboard. For the above models equipped with F14 motherboard, please install the Antennas. VK116W only supports M.2 WLAN card. • VK Series User Manual I Page 21 of 47...
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(VK156W/VK185W/VK215W) and 3-4 (VK116W). 2. Attach a thermal pad onto the PoE board. 3. Connect the PoE board to the connector on the motherboard side and then fasten the screws (x2) provided. VK Series User Manual I Page 22 of 47...
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VESA mount holes 75 x 75 mm /100 x 100 mm 75 x 75 mm OS support Windows 10 IoT Enterprise, Linux *This specification is subject to change without prior notice. VK Series User Manual I Page 23 of 47...
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VESA mount holes Mounting VESA mount holes 75 x 75 mm /100 x 100 mm 75 x 75 mm OS support Android 10.0 *This specification is subject to change without prior notice. VK Series User Manual I Page 24 of 47...
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VESA mount holes 75 x 75 mm /100 x 100 mm 75 x 75 mm OS support Windows 10 IoT Enterprise, Linux *This specification is subject to change without prior notice. VK Series User Manual I Page 25 of 47...
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VESA mount holes 75 x 75 mm /100 x 100 mm 75 x 75 mm OS support Windows 10 IoT Enterprise, Linux *This specification is subject to change without prior notice. VK Series User Manual I Page 26 of 47...
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COM port connector COM3 Internal COM port connector MINI_PCIE1 MINI PCIE Audio Line-out setting Cash drawer power setting CPU power setting JP5 (1-2) (3-4) Speaker cable setting JP5(5-6) Speaker watt setting VK Series User Manual I Page 28 of 47...
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Audio Line-out Setting Function ▲Stereo Reserved (line-out) Cash Drawer Power Setting Function ▲+19V +12V Speaker Watt Setting Function ▲3W Speaker Cable Setting Function ▲L=0.58m L=2.0m VK Series User Manual I Page 29 of 47...
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1024 x 768 1024 x 768 1366 x 768 1366 x 768 CN10 1024 x 600 1280 x 1024 CN11 1440 x 900 CN12 1920 x 1080 Jumper open Jumper short VK Series User Manual I Page 30 of 47...
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Panel Backlight Current Setting LED current JP1 JP2 200mA 240mA 280mA 320mA 360mA 400mA 420mA CN10 460mA CN11 500mA CN12 Jumper open Jumper short VK Series User Manual I Page 31 of 47...
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3. Select VGA/COM Power Configuration Ports and press <Enter> to go to display the available options. 4. To enable the power, select COM1, COM2 Power setting and press <Enter>. Select Power and press <Enter>. Save the change by pressing F10. VK Series User Manual I Page 32 of 47...
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USB type C USB6/USB7 USB 3.0 connector FeDP1 display connector FeDP2 Main display connector Power button COM1/COM2 RS-232 connector Speaker R/L setting Speaker watt setting Cash drawer power setting PoE watt setting VK Series User Manual I Page 34 of 47...
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Function 1 3 5 with PoE module 2 4 6 PoE Watt Setting Function ▲40W Cash Drawer Power Setting Function ▲19V +12V Jumper open Jumper short = Manufacturer Default Setting ▲ VK Series User Manual I Page 35 of 47...
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1024 x 768 1024 x 768 1366 x 768 1366 x 768 CN10 1024 x 600 1280 x 1024 CN11 1440 x 900 CN12 1920 x 1080 Jumper open Jumper short VK Series User Manual I Page 36 of 47...
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JP1 JP2 Panel Backlight Current Setting LED current 200mA 240mA 280mA 320mA 360mA 400mA 420mA CN10 460mA CN11 500mA CN12 Jumper open Jumper short VK Series User Manual I Page 37 of 47...
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USB-C data only connector (USB3.0/2.0) USB7 USB-C data only connector (USB2.0) COM1/COM2 COM port connector COM3 (CN17) Internal COM port connector Speaker watt setting Audio Line-out setting Cash drawer power setting TPM BD connector VK Series User Manual I Page 39 of 47...
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Speaker Watt Setting Function ▲L=0.58m L=2.0m Audio Line-out Setting Function ▲Stereo Reserved (line-out) Cash Drawer Power Setting Function ▲19V +12V = Manufacturer Default Setting ▲ Jumper open Jumper short VK Series User Manual I Page 40 of 47...
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1024 x 768 1024 x 768 1366 x 768 1366 x 768 CN10 1024 x 600 1280 x 1024 CN11 1440 x 900 CN12 1920 x 1080 Jumper open Jumper short VK Series User Manual I Page 41 of 47...
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Panel Backlight Current Setting LED current JP1 JP2 200mA 240mA 280mA 320mA 360mA 400mA 420mA CN10 460mA CN11 500mA CN12 Jumper open Jumper short VK Series User Manual I Page 42 of 47...
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3. Select VGA/COM Power Configuration Ports and press <Enter> to go to display the available options. 4. To enable the power, select COM1, COM2 Power setting and press <Enter>. Select Power and press <Enter>. Save the change by pressing F10. VK Series User Manual I Page 43 of 47...
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USB3.0 connector USB4/USB5 USB2.0 connector USB6 USB type C USB7 USB type C (DP/ USB3.0) COM1/COM2 COM port connector Speaker cable setting Audio Line-out setting Cash drawer power setting TPM connector VK Series User Manual I Page 45 of 47...
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On M/B (2W) L=0.46m~2m (2W) On M/B (3W) Audio Line-out Setting Function ▲Stereo Reserved (line-out) Cash Drawer Power Setting Function ▲19V +12V Jumper open Jumper short = Manufacturer Default Setting ▲ VK Series User Manual I Page 46 of 47...
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3. Select MISC. Power Configuration and press <Enter> to go to display the available options. 4. To enable the power, select COM1, COM2 Power setting and press <Enter>. Select Power and press <Enter>. Save the change by pressing F10. VK Series User Manual I Page 47 of 47...
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