Prime-8EW / User Manual Contents Important Safety Instructions ........................ 1 Chapter 1 Introduction ........................... 4 1.1 Packing List ..........................4 1.2 Appearance and Components ....................5 1.3 Dimension ..........................7 Chapter 2 Specifications......................... 8 Chapter 3 Installation & Usage ......................10 3.1 Media Loading ........................
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Prime-8EW / User Manual Statement This manual content may be altered without permission, and our company reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact our company. Without any written permission from our company, any section of this manual is prohibited to be copied or transferred in any form.
Prime-8EW / User Manual Important Safety Instructions Before using the appliance, please carefully read the following safety regulations in order to prevent any hazard or material damage. 1. Safety warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished.
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Prime-8EW / User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains.
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Prime-8EW / User Manual 3. Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
Prime-8EW / User Manual Chapter 1 Introduction 1.1 Packing List Note: 1. Unpack the printer and keep the packing material in case you need to ship the printer in the future. 2. Any damages exist, please contact the local dealer.
Prime-8EW / User Manual Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Loading the Roll 1.Press to open the printer cover and mechanism. 2.Pull the roll holders open and place the roll between them. And press down the locking tab.
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Prime-8EW / User Manual 3.Pass the labels through label guides and adjust label guides to label’s width. Note: If your printer is under Thermal Line Printing Method, press down the printer cover until it snaps closed. Otherwise, continue the procedure in chapter 3.1.2.
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Prime-8EW / User Manual 3.1.2 Loading the Ribbon 1.Install the ribbon module. 2.Insert the left part of supply spindle and then the right part.
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Prime-8EW / User Manual 3.Press down the printer mechanism. 4.Insert the left part of rewind spindle and then the right part.
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Prime-8EW / User Manual 5.Wind the core 2~3 circles until the ribbon is pulled tightly. 6.Fix the mechanism and close the cover.
Prime-8EW / User Manual 3.2 Power Connection 1.Connect the AC adapter to power receptacle. 2.Connect the power cord to AC adapter. 3.Connect the other end of power cord to the outlet. Caution Use the original power adapter only. Avoid the damage caused by charging improperly.
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Prime-8EW / User Manual 3.3.2 Bluetooth Connection PDA with Bluetooth interface, laptop and other information terminals can drive the printer. Instructions show as follows: 1. Power on the printer. 2. Primary device searches for outer Bluetooth devices. 3. If there are other Bluetooth devices, select the printer’s name.
Prime-8EW / User Manual 3.4 Detection When printing paper, the moveable label sensor is used to detect paper. The label sensor moves differently when using various kinds of paper. If user moves the sensor improperly, paper may not be detected, therefore the printer could not print paper. The following instructions tell users how to use label sensor correctly.
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Prime-8EW / User Manual 3.4.2 Labels When printing labels (Figure 3) or double-row labels (Figure 4), the sensor shall be aimed at the left triangle below (Figure 5), which is the original position. Figure 3 (Labels) Figure 4 (Double-row Labels)
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Prime-8EW / User Manual 3.4.3 Punched Hole Label When printing punched hole labels, move the sensor until it’s aimed at the right triangle below (Figure 6). Figure 6 (Right)
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Prime-8EW / User Manual 3.4.4 Blackmark Paper When printing blackmark paper (Figure 7), the sensor shall be aimed at the position of black mark (Figure 8). Figure 7 (Blackmark Paper) Figure 8 (aimed at blackmark’s position)
Prime-8EW / User Manual 3.5 Operation Panel 3.5.1 Panel Introduction The panel indicates the printer’s operating status and allows the user to control basic printer operation. 1.Power Button Much more detailed information is provided in “3.6.1 Power On/ Power Off”.
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Prime-8EW / User Manual 3.5.2 Indicator Status 1.Power Light Color Action Indicating Status The printer is off Green Normal operation Green Slow flash Dump mode 2.Status Light Color Action Indicating Status The printer is off/standby/printing Head up/paper out Quick flash Paper jam/label’s separation...
Prime-8EW / User Manual 3.6 Basic Function 3.6.1 Power on/ Power off When the printer is off, press the power button once, and printer will power on. When the printer is on, press the power button for three seconds. After ringing twice, the printer will power off.
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Prime-8EW / User Manual Note: After the quick calibration, users could open the printer cover to pull back the learned paper in avoid of paper wasting. 3.6.4 Print Self-test Page The self-test checks the printer’s current settings, status and whether the printer has any problems or not.
Prime-8EW / User Manual 4.2 Other Optional Interfaces Serial Port SIGNAL NAME SIGNAL DIRECTION +5VDC OUTPUT OUTPUT INPUT INPUT GROUNDING OUTPUT INPUT OUTPUT NO CONTACT...
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Prime-8EW / User Manual Ethernet Port SIGNAL NAME...
Prime-8EW / User Manual Chapter 5 Maintenance & Adjustment Adhesives and coatings of the media can transfer to the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris.
Prime-8EW / User Manual 5.3 Cleaning Roller and/or Paper Path 1) Open the printer cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
Prime-8EW / User Manual Chapter 6 Printer Utility Tool Instructions 6.1 Installation Preparation Download application program in CD. E.g.: Utility.exe 6.2 Usage Note: The screen may vary slightly by different operating systems and models. Take printer Prime as example.
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Prime-8EW / User Manual 2.Click “Settings”. (1) Set up the interface needed. (range: USB, COM, LPT, ETH)
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Prime-8EW / User Manual (2) Click “Get Printer Information”, and printer information will show in the above.
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Prime-8EW / User Manual (3) Click “Get Status”, and printer status will show in the above.
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Prime-8EW / User Manual (4) Click “Common”. In this menu, user can set up the protocol, media sensor, speed, density and so...
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Prime-8EW / User Manual (5) Click “RS-232”, then set up the baud rate, data bits, parity and flow control.
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Prime-8EW / User Manual (6) Click “Bluetooth”, then set up the Bluetooth name and password. Click “Get” to gain the values of Mac address.
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Prime-8EW / User Manual (7) Click “Ethernet”, then click “Get” to gain the relevant values.
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Prime-8EW / User Manual (8) Click “WIFI”, then set up the name, password and so on.
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Prime-8EW / User Manual Note: Finishing all the settings, user can click “Set” to save the values changed. Click “Get”, and user will get the default values.
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Prime-8EW / User Manual 3.Click “Storage” to print image. (1) Click "File name" to select the image. Note: The file name must be in English or number, and the filename length must be less than...
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Prime-8EW / User Manual (2) Click “Download”. (3) Select the downloaded graphic, and then click “print selected graphic” to print the picture.
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Prime-8EW / User Manual (4) You can set a magnification of the graphic as needed.
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Prime-8EW / User Manual 4.Click "Download Vector fonts". (1) Click "Select Font" to select the vector font you want. (2) Click "Download" (Note: The font file name must be in English or number).
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Prime-8EW / User Manual (3) Select the downloaded font file, enter the print content in the text box, and click “Print Text”.
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Prime-8EW / User Manual 5.Click “Function Test”. User can carry the followings such as sensor calibration, pattern print testing and so on.
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Prime-8EW / User Manual 6.Click “System”. Click “language” and choose the language of printer utility.
Prime-8EW / User Manual Chapter 7 Seagull Windows Driver Instructions 7.1 Introduction The following operating systems are supported: Windows Vista Windows 7 Windows 8 and 8.1 and Windows 10. Windows Server 2008 2008 R2 2012 2012 R2 and 2016.
Prime-8EW / User Manual 7.3 Installation Note: Under different operating systems, the screen may be slightly different. Take Windows example. Take printer Prime as example. To avoid the prevention, recommend to close the security software before installation. 1.Select one interface to connect your printer to computer.
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Prime-8EW / User Manual 5.Choose the installation directory, then click “Next”. 6.Click "Finish".
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Prime-8EW / User Manual 7.Choose "Install printer drivers", then click "Next". Note: If you have connected the printer to computer, it will detect and install the driver automatically. (e.g.: USB port) 8.Choose "Specify Printer Model”, then click "Next".
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Prime-8EW / User Manual 9.Enter a name for this printer, then click "Next". 10.Click"Finish".
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Prime-8EW / User Manual 11.Click "Close", and the driver is installed successfully. 12.After installation, the icon will be found in “Start” “Devices and Printers”. Note: If you have already installed the driver (No matter what kind of ports), it will generate a USB port automatically when connecting the printer to computer.
Prime-8EW / User Manual 7.4 Usage 7.4.1 Printing Preferences 1.Click “Start” “Devices and Printers”. Right click the icon and choose “Printing preferences”.
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Prime-8EW / User Manual 2.According to different needs, set up the page.
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Prime-8EW / User Manual Click “Stock” “Name and choose the paper type.
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Prime-8EW / User Manual Click “New Stock”, and set up a new stock. Click “Edit Stock”, and edit the stock.
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Prime-8EW / User Manual Click “Delete Stock”, and delete the stock. Choose “Orientation” or “Effects”, showed in the “Preview”.
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Prime-8EW / User Manual Click “Preset” “Name”, and back to the default settings.
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Prime-8EW / User Manual Click “Manage”, and change the settings.
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Prime-8EW / User Manual 3.Click “Graphics”, and edit the pictures.
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Prime-8EW / User Manual Click “Darkness”. Set up the relative and absolute darkness. In general, the darkness of relative and absolute is 0 and 15 respectively. When the printing effect is too light, turn up the absolute darkness (<15). When the printing is too thick, turn down the...
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Prime-8EW / User Manual Click "Speed Settings". Set up the printing speed.
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Prime-8EW / User Manual 7.4.2 Printer Properties 1.Click “Start” “Devices and Printers”. Right click the icon and choose “Printer properties”.
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Prime-8EW / User Manual 2.Click “General” “Print Test Page”, and printer will print labels with current settings.
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Prime-8EW / User Manual 3.Click “Ports”, and choose the port needed.
Prime-8EW / User Manual Chapter 8 BarTender Ultralite Instructions 8.1 Introduction This chapter provides instructions on BarTender Ultralite program according to PC operating systems(OS). The followings are supported. Windows 10, 8.1, 8, 7 and Vista. Windows Server 2016 Server 2012 and 2012 R2 Server 2008 and 2008 R2.
Prime-8EW / User Manual 8.3 Installation Note Under different operating systems, the screen may be slightly different. Take Windows 7 as example. Take printer Prime as example. To avoid the prevention, recommend to close the security software before installation.
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Prime-8EW / User Manual 4.Click “Next”. 5.Read and accept the license agreement, then click "Next".
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Prime-8EW / User Manual 6.Select "Features" and installation location, then click "Next". 7.Click "Install".
Prime-8EW / User Manual 9.Back to desktop, and you will see the icon of BarTender Ultralite. Double click it and get down to use. 8.4 Usage 8.4.1 Page Settings 1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed according to different needs.)
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Prime-8EW / User Manual 3.Choose “Blank Template”, then click “Next”.
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Prime-8EW / User Manual 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click“Next”.
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Prime-8EW / User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page”.)
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Prime-8EW / User Manual 6.Edit the side edges, then click “Next”.
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Prime-8EW / User Manual 7.Choose the item shape, then click “Next”.
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Prime-8EW / User Manual 8.Edit the template size, then click “Next”.
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Prime-8EW / User Manual 9.Based on your need, edit the template background. Then click “Next”.
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Prime-8EW / User Manual 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.
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Prime-8EW / User Manual 8.4.2 label Edit 1.Click the icon of code 2.Choose the code, then click “Select”. 3.Click the blank, showing the code.
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Prime-8EW / User Manual 4.Double click the code and edit it. User can set up the size, font, border and so on. Finishing the change, click “Close”.
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Prime-8EW / User Manual 5.Click the icon of character , then enter the text. 6.Click the icon of picture , then edit the pictures.
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Prime-8EW / User Manual 7.Compose the text. 8.Finish all the settings. Click “Print” and a new label will be printed.