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Prime
iDP-408
Prime-8EW
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China.
WEB: www.hprt.com
Rev.1.0

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Summary of Contents for CBX iDP-408

  • Page 1 Prime iDP-408 Prime-8EW User Manual Xiamen Hanin Electronic Technology Co.,Ltd. ADD: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China. WEB: www.hprt.com Rev.1.0...
  • Page 2: Table Of Contents

    Prime-8EW / User Manual Contents Important Safety Instructions ........................ 1 Chapter 1 Introduction ........................... 4 1.1 Packing List ..........................4 1.2 Appearance and Components ....................5 1.3 Dimension ..........................7 Chapter 2 Specifications......................... 8 Chapter 3 Installation & Usage ......................10 3.1 Media Loading ........................
  • Page 3 Prime-8EW / User Manual Statement This manual content may be altered without permission, and our company reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact our company. Without any written permission from our company, any section of this manual is prohibited to be copied or transferred in any form.
  • Page 4: Important Safety Instructions

    Prime-8EW / User Manual Important Safety Instructions Before using the appliance, please carefully read the following safety regulations in order to prevent any hazard or material damage. 1. Safety warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished.
  • Page 5 Prime-8EW / User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains.
  • Page 6 Prime-8EW / User Manual 3. Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 7: Chapter 1 Introduction

    Prime-8EW / User Manual Chapter 1 Introduction 1.1 Packing List Note: 1. Unpack the printer and keep the packing material in case you need to ship the printer in the future. 2. Any damages exist, please contact the local dealer.
  • Page 8: Appearance And Components

    Prime-8EW / User Manual 1.2 Appearance and Components Front View Rear View Note: The views above are for your reference. Ports vary by your choice.
  • Page 9 Prime-8EW / User Manual Inside View...
  • Page 10: Dimension

    Prime-8EW / User Manual 1.3 Dimension...
  • Page 11: Chapter 2 Specifications

    Prime-8EW / User Manual Chapter 2 Specifications Item Parameter Printing Method Thermal transfer/Direct thermal Resolution STD 203dpi, OPT 300dpi 8 ips (203dpi) Printing Max.Printing Speed 6 ips (300dpi) Max.Printing Width 108 mm(203dpi),106 mm(300dpi) Max.Pringting Length 2,286 mm(203dpi),1,524 mm(300dpi)
  • Page 12 Prime-8EW / User Manual Item Parameter 90°, 180°, 270° rotatable and 10 times expandable in horizontal Bitmap fonts and vertical directions 16x16, 24x24. Traditional Chinese, Simplified Chinese, Japanese, Download Korean, 90 ,180 ,270 , rotatable and 8 times expandable in...
  • Page 13: Chapter 3 Installation & Usage

    Prime-8EW / User Manual Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Loading the Roll 1.Press to open the printer cover and mechanism. 2.Pull the roll holders open and place the roll between them. And press down the locking tab.
  • Page 14 Prime-8EW / User Manual 3.Pass the labels through label guides and adjust label guides to label’s width. Note: If your printer is under Thermal Line Printing Method, press down the printer cover until it snaps closed. Otherwise, continue the procedure in chapter 3.1.2.
  • Page 15 Prime-8EW / User Manual 3.1.2 Loading the Ribbon 1.Install the ribbon module. 2.Insert the left part of supply spindle and then the right part.
  • Page 16 Prime-8EW / User Manual 3.Press down the printer mechanism. 4.Insert the left part of rewind spindle and then the right part.
  • Page 17 Prime-8EW / User Manual 5.Wind the core 2~3 circles until the ribbon is pulled tightly. 6.Fix the mechanism and close the cover.
  • Page 18: Power Connection

    Prime-8EW / User Manual 3.2 Power Connection 1.Connect the AC adapter to power receptacle. 2.Connect the power cord to AC adapter. 3.Connect the other end of power cord to the outlet. Caution Use the original power adapter only. Avoid the damage caused by charging improperly.
  • Page 19 Prime-8EW / User Manual 3.3.2 Bluetooth Connection PDA with Bluetooth interface, laptop and other information terminals can drive the printer. Instructions show as follows: 1. Power on the printer. 2. Primary device searches for outer Bluetooth devices. 3. If there are other Bluetooth devices, select the printer’s name.
  • Page 20: Detection

    Prime-8EW / User Manual 3.4 Detection When printing paper, the moveable label sensor is used to detect paper. The label sensor moves differently when using various kinds of paper. If user moves the sensor improperly, paper may not be detected, therefore the printer could not print paper. The following instructions tell users how to use label sensor correctly.
  • Page 21 Prime-8EW / User Manual Figure 2 (Left)
  • Page 22 Prime-8EW / User Manual 3.4.2 Labels When printing labels (Figure 3) or double-row labels (Figure 4), the sensor shall be aimed at the left triangle below (Figure 5), which is the original position. Figure 3 (Labels) Figure 4 (Double-row Labels)
  • Page 23 Prime-8EW / User Manual Figure 5 (Left)
  • Page 24 Prime-8EW / User Manual 3.4.3 Punched Hole Label When printing punched hole labels, move the sensor until it’s aimed at the right triangle below (Figure 6). Figure 6 (Right)
  • Page 25 Prime-8EW / User Manual 3.4.4 Blackmark Paper When printing blackmark paper (Figure 7), the sensor shall be aimed at the position of black mark (Figure 8). Figure 7 (Blackmark Paper) Figure 8 (aimed at blackmark’s position)
  • Page 26: Operation Panel

    Prime-8EW / User Manual 3.5 Operation Panel 3.5.1 Panel Introduction The panel indicates the printer’s operating status and allows the user to control basic printer operation. 1.Power Button Much more detailed information is provided in “3.6.1 Power On/ Power Off”.
  • Page 27 Prime-8EW / User Manual 3.5.2 Indicator Status 1.Power Light Color Action Indicating Status The printer is off Green Normal operation Green Slow flash Dump mode 2.Status Light Color Action Indicating Status The printer is off/standby/printing Head up/paper out Quick flash Paper jam/label’s separation...
  • Page 28: Basic Function

    Prime-8EW / User Manual 3.6 Basic Function 3.6.1 Power on/ Power off When the printer is off, press the power button once, and printer will power on. When the printer is on, press the power button for three seconds. After ringing twice, the printer will power off.
  • Page 29 Prime-8EW / User Manual Note: After the quick calibration, users could open the printer cover to pull back the learned paper in avoid of paper wasting. 3.6.4 Print Self-test Page The self-test checks the printer’s current settings, status and whether the printer has any problems or not.
  • Page 30: Chapter 4 Interface

    Prime-8EW / User Manual Chapter 4 Interface 4.1 USB Interface 1.USB (Type A) SIGNAL NAME VBUS 2.USB (Type B) SIGNAL NAME VBUS...
  • Page 31: Other Optional Interfaces

    Prime-8EW / User Manual 4.2 Other Optional Interfaces Serial Port SIGNAL NAME SIGNAL DIRECTION +5VDC OUTPUT OUTPUT INPUT INPUT GROUNDING OUTPUT INPUT OUTPUT NO CONTACT...
  • Page 32 Prime-8EW / User Manual Ethernet Port SIGNAL NAME...
  • Page 33: Chapter 5 Maintenance & Adjustment

    Prime-8EW / User Manual Chapter 5 Maintenance & Adjustment Adhesives and coatings of the media can transfer to the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris.
  • Page 34: Cleaning Roller And/Or Paper Path

    Prime-8EW / User Manual 5.3 Cleaning Roller and/or Paper Path 1) Open the printer cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
  • Page 35: Chapter 6 Printer Utility Tool Instructions

    Prime-8EW / User Manual Chapter 6 Printer Utility Tool Instructions 6.1 Installation Preparation Download application program in CD. E.g.: Utility.exe 6.2 Usage Note: The screen may vary slightly by different operating systems and models. Take printer Prime as example.
  • Page 36 Prime-8EW / User Manual 2.Click “Settings”. (1) Set up the interface needed. (range: USB, COM, LPT, ETH)
  • Page 37 Prime-8EW / User Manual (2) Click “Get Printer Information”, and printer information will show in the above.
  • Page 38 Prime-8EW / User Manual (3) Click “Get Status”, and printer status will show in the above.
  • Page 39 Prime-8EW / User Manual (4) Click “Common”. In this menu, user can set up the protocol, media sensor, speed, density and so...
  • Page 40 Prime-8EW / User Manual (5) Click “RS-232”, then set up the baud rate, data bits, parity and flow control.
  • Page 41 Prime-8EW / User Manual (6) Click “Bluetooth”, then set up the Bluetooth name and password. Click “Get” to gain the values of Mac address.
  • Page 42 Prime-8EW / User Manual (7) Click “Ethernet”, then click “Get” to gain the relevant values.
  • Page 43 Prime-8EW / User Manual (8) Click “WIFI”, then set up the name, password and so on.
  • Page 44 Prime-8EW / User Manual Note: Finishing all the settings, user can click “Set” to save the values changed. Click “Get”, and user will get the default values.
  • Page 45 Prime-8EW / User Manual 3.Click “Storage” to print image. (1) Click "File name" to select the image. Note: The file name must be in English or number, and the filename length must be less than...
  • Page 46 Prime-8EW / User Manual (2) Click “Download”. (3) Select the downloaded graphic, and then click “print selected graphic” to print the picture.
  • Page 47 Prime-8EW / User Manual (4) You can set a magnification of the graphic as needed.
  • Page 48 Prime-8EW / User Manual 4.Click "Download Vector fonts". (1) Click "Select Font" to select the vector font you want. (2) Click "Download" (Note: The font file name must be in English or number).
  • Page 49 Prime-8EW / User Manual (3) Select the downloaded font file, enter the print content in the text box, and click “Print Text”.
  • Page 50 Prime-8EW / User Manual 5.Click “Function Test”. User can carry the followings such as sensor calibration, pattern print testing and so on.
  • Page 51 Prime-8EW / User Manual 6.Click “System”. Click “language” and choose the language of printer utility.
  • Page 52: Chapter 7 Seagull Windows Driver Instructions

    Prime-8EW / User Manual Chapter 7 Seagull Windows Driver Instructions 7.1 Introduction The following operating systems are supported: Windows Vista Windows 7 Windows 8 and 8.1 and Windows 10. Windows Server 2008 2008 R2 2012 2012 R2 and 2016.
  • Page 53: Installation

    Prime-8EW / User Manual 7.3 Installation Note: Under different operating systems, the screen may be slightly different. Take Windows example. Take printer Prime as example. To avoid the prevention, recommend to close the security software before installation. 1.Select one interface to connect your printer to computer.
  • Page 54 Prime-8EW / User Manual 5.Choose the installation directory, then click “Next”. 6.Click "Finish".
  • Page 55 Prime-8EW / User Manual 7.Choose "Install printer drivers", then click "Next". Note: If you have connected the printer to computer, it will detect and install the driver automatically. (e.g.: USB port) 8.Choose "Specify Printer Model”, then click "Next".
  • Page 56 Prime-8EW / User Manual 9.Enter a name for this printer, then click "Next". 10.Click"Finish".
  • Page 57 Prime-8EW / User Manual 11.Click "Close", and the driver is installed successfully. 12.After installation, the icon will be found in “Start” “Devices and Printers”. Note: If you have already installed the driver (No matter what kind of ports), it will generate a USB port automatically when connecting the printer to computer.
  • Page 58: Usage

    Prime-8EW / User Manual 7.4 Usage 7.4.1 Printing Preferences 1.Click “Start” “Devices and Printers”. Right click the icon and choose “Printing preferences”.
  • Page 59 Prime-8EW / User Manual 2.According to different needs, set up the page.
  • Page 60 Prime-8EW / User Manual Click “Stock” “Name and choose the paper type.
  • Page 61 Prime-8EW / User Manual Click “New Stock”, and set up a new stock. Click “Edit Stock”, and edit the stock.
  • Page 62 Prime-8EW / User Manual Click “Delete Stock”, and delete the stock. Choose “Orientation” or “Effects”, showed in the “Preview”.
  • Page 63 Prime-8EW / User Manual Click “Preset” “Name”, and back to the default settings.
  • Page 64 Prime-8EW / User Manual Click “Manage”, and change the settings.
  • Page 65 Prime-8EW / User Manual 3.Click “Graphics”, and edit the pictures.
  • Page 66 Prime-8EW / User Manual 4.Click “Stock”.
  • Page 67 Prime-8EW / User Manual Set up the print method.
  • Page 68 Prime-8EW / User Manual Set up the media type.
  • Page 69 Prime-8EW / User Manual Click “Feed Mode” “Mode”, and choose the method of media handing.
  • Page 70 Prime-8EW / User Manual 5.Click “Option”.
  • Page 71 Prime-8EW / User Manual Click “Darkness”. Set up the relative and absolute darkness. In general, the darkness of relative and absolute is 0 and 15 respectively. When the printing effect is too light, turn up the absolute darkness (<15). When the printing is too thick, turn down the...
  • Page 72 Prime-8EW / User Manual Click "Speed Settings". Set up the printing speed.
  • Page 73 Prime-8EW / User Manual 7.4.2 Printer Properties 1.Click “Start” “Devices and Printers”. Right click the icon and choose “Printer properties”.
  • Page 74 Prime-8EW / User Manual 2.Click “General” “Print Test Page”, and printer will print labels with current settings.
  • Page 75 Prime-8EW / User Manual 3.Click “Ports”, and choose the port needed.
  • Page 76: Chapter 8 Bartender Ultralite Instructions

    Prime-8EW / User Manual Chapter 8 BarTender Ultralite Instructions 8.1 Introduction This chapter provides instructions on BarTender Ultralite program according to PC operating systems(OS). The followings are supported. Windows 10, 8.1, 8, 7 and Vista. Windows Server 2016 Server 2012 and 2012 R2 Server 2008 and 2008 R2.
  • Page 77: Installation

    Prime-8EW / User Manual 8.3 Installation Note Under different operating systems, the screen may be slightly different. Take Windows 7 as example. Take printer Prime as example. To avoid the prevention, recommend to close the security software before installation.
  • Page 78 Prime-8EW / User Manual 4.Click “Next”. 5.Read and accept the license agreement, then click "Next".
  • Page 79 Prime-8EW / User Manual 6.Select "Features" and installation location, then click "Next". 7.Click "Install".
  • Page 80 Prime-8EW / User Manual 8.Click "Finish".
  • Page 81: Usage

    Prime-8EW / User Manual 9.Back to desktop, and you will see the icon of BarTender Ultralite. Double click it and get down to use. 8.4 Usage 8.4.1 Page Settings 1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed according to different needs.)
  • Page 82 Prime-8EW / User Manual 3.Choose “Blank Template”, then click “Next”.
  • Page 83 Prime-8EW / User Manual 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click“Next”.
  • Page 84 Prime-8EW / User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page”.)
  • Page 85 Prime-8EW / User Manual 6.Edit the side edges, then click “Next”.
  • Page 86 Prime-8EW / User Manual 7.Choose the item shape, then click “Next”.
  • Page 87 Prime-8EW / User Manual 8.Edit the template size, then click “Next”.
  • Page 88 Prime-8EW / User Manual 9.Based on your need, edit the template background. Then click “Next”.
  • Page 89 Prime-8EW / User Manual 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.
  • Page 90 Prime-8EW / User Manual 8.4.2 label Edit 1.Click the icon of code 2.Choose the code, then click “Select”. 3.Click the blank, showing the code.
  • Page 91 Prime-8EW / User Manual 4.Double click the code and edit it. User can set up the size, font, border and so on. Finishing the change, click “Close”.
  • Page 92 Prime-8EW / User Manual 5.Click the icon of character , then enter the text. 6.Click the icon of picture , then edit the pictures.
  • Page 93 Prime-8EW / User Manual 7.Compose the text. 8.Finish all the settings. Click “Print” and a new label will be printed.

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