NETGEAR EVA8000 User Manual

NETGEAR EVA8000 User Manual

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Digital Entertainer HD
Model EVA8000 User
Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
v1.0
February 2008
202-10219-03

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Summary of Contents for NETGEAR EVA8000

  • Page 1 Digital Entertainer HD Model EVA8000 User Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA v1.0 February 2008 202-10219-03...
  • Page 2: Customer Support

    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    Digital Entertainer HD Model EVA8000 User Manual About This Manual Audience, Conventions, Formats, and Scope ... v Version History ... vi Chapter 1 Welcome to the Digital Entertainer HD Important Safeguards and Notices ...1-1 What Is in the Box ...1-1 Overview of the Digital Entertainer HD ...1-2...
  • Page 4 Using Multiple Digital Entertainer HDs ...3-7 Chapter 4 Listening, Viewing, and Recording Listening to Music ...4-1 Using the Remote Control When Music Is Playing ...4-3 Listening to Protected Music ...4-4 Viewing Photos ...4-4 Using the Remote Control While Viewing Photos ...4-5 Viewing Recorded Video ...4-7 Watching Recorded Video ...4-7 Using the Remote Control When Recorded Video Is Playing ...4-8...
  • Page 5 Chapter 5 Fine-Tuning Your Experience Improving Media Library Search Results ...5-1 Using the Tag Tool Application ...5-1 Adding Cover Art ...5-3 Using the Script Wizard to Automate Tasks ...5-5 Understanding Home Networking ...5-6 Assessing Your Speed Requirements ...5-7 Optimizing the Performance of Your Home Network ...5-9 Optimizing Wireless Performance ...5-9 Optimizing Your Network Bandwidth ...5-10 Optimizing Media File Performance ...5-12...
  • Page 6 Troubleshooting Tips ...7-7 Network Connections ...7-10 Ethernet LAN Connection ...7-10 Troubleshooting a Wireless Network Connection ...7-10 Wireless Range and Interference ... 7-11 Wireless Networking Tips ... 7-11 IP Address ...7-12 Connecting to a Server ...7-12 Appendix A Default Settings and Technical Specifications Default Settings ...
  • Page 7: About This Manual

    This chapter describes the intended audience, scope, conventions, and formats of the Digital Entertainer HD Model EVA8000 User Manual. Audience, Conventions, Formats, and Scope This manual assumes that you have basic to intermediate computer and Internet skills. However, tutorial information about basic computer network, Internet, firewall, and VPN technologies is provided on the NETGEAR website.
  • Page 8: Version History

    Danger: This is a safety warning. Failure to take heed of this Version History Table 1-2. Digital Entertainer HD Model EVA8000 User Manual Version History Version Publication Date Description January 2007 February 2008 This manual is written for the Digital Entertainer HD according to features supported in the initial product release: notice might result in personal injury or death.
  • Page 9: Welcome To The Digital Entertainer Hd

    S-Video cable • IEC power cable • Two AA batteries • NETGEAR Resource CD for use with Windows-based PCs and Macintosh computers • Quick Install Guide • This User Manual Contact your dealer to get a replacement for any missing component.
  • Page 10: Overview Of The Digital Entertainer Hd

    Windows PC. You can perform many of the same tasks on non-Windows computers using the native utilities of those systems. The NETGEAR Digital Entertainer for Windows includes the following applications: –...
  • Page 11 Tag Tool. This application applies tags and cover art to media files to make using your media library easier. – NETGEAR documentation. This is a link to the website where you can download the latest versions of the Quick Install Guide and this User Manual.
  • Page 12: Digital Entertainer Hd Front View

    Digital Entertainer HD Front View The front view of the of the Digital Entertainer HD is shown in the following figure: Power button Figure 1-1 Digital Entertainer HD Rear View The rear view of the Digital Entertainer HD is shown in the following figure: Wireless antenna...
  • Page 13 The Digital Entertainer HD is compatible with all cables described in the following table, though some cables are not included in the package. Table 1-1. Rear Panel Description Item Compatible Equipment and Cables Wireless antennas Two wireless antennas are attached. S/PDIF (audio) Sony/Phillips Digital Interface (S/PDIF) cable, also called coaxial port...
  • Page 14: Netgear Remote Control

    NETGEAR Remote Control Use the remote control to operate the Digital Entertainer HD. Table 1-2. Remote Control Buttons Button Description The Eject button can be used to rotate a photo. Power. Turn the Digital Entertainer HD on and off. Back. Go back to the previous screen.
  • Page 15 Table 1-2. Remote Control Buttons (continued) Button Description Page up and Page down. Scroll up or down. This button is also used to zoom videos and photos. Mute. Mute or unmute the sound. Music Display the Music menu. Video Display the Video menu. Pics Display the Picture menu.
  • Page 17: Basic Setup

    2. Connect to your network using the Digital Entertainer HD Basic Setup option. 3. Use the NETGEAR Digital Entertainer for Windows software to enable the Digital Entertainer HD to access your media library. For custom installations, such as using more than one Digital Entertainer HD or working with Macintosh or Linux computers, see “Advanced...
  • Page 18 For example, connect the composite video cables between your entertainment system and the Digital Entertainer HD. If you use a digital audio/visual (A/V) receiver, NETGEAR recommends that you use an S/PDIF coaxial or an optical cable to connect it. The quality of the picture display is related to the video format you use.
  • Page 19: Completing The Basic Setup Steps

    • If the display is not sharp, or you do not see a picture, aim the NETGEAR remote control at the Digital Entertainer HD, and press the TV Mode button. • You can cycle through the TV modes to get the best display.
  • Page 20 • Ethernet connection. If connected to an Ethernet network that is running DHCP (the usual case for home networks), the Digital Entertainer HD automatically joins the network. Skip to step 3, “Connect to the Internet.” • Wireless connection. If an Ethernet LAN connection is not found, Digital Entertainer HD offers several options: –...
  • Page 21: Enabling Access To Your Media Library

    Upon completion of the Basic Setup steps, you are prompted to install software. Go to the computer where your media files are located, and install the software from the NETGEAR CD, according to the instruction in the following section. Enabling Access to Your Media Library For the Digital Entertainer HD to access your media files, you must share the media folders on your computers.
  • Page 22: Installing The Digital Entertainer For Windows Software

    To install the Digital Entertainer for Windows software: 1. Power on your computer, and log in as needed. 2. Insert the NETGEAR Resource CD into the CD drive on the computer. 3. The Welcome screen opens. If you do not see the Welcome screen, browse the files on your CD, and then click Setup.
  • Page 23: Giving The Digital Entertainer Hd Access To Your Media Library

    6. When the Setup Wizard finishes, click Configure to use the Configuration Wizard. Figure 2-3 Giving the Digital Entertainer HD Access to Your Media Library Use the Configuration Wizard to share media files with the Digital Entertainer HD. The Digital Entertainer HD can access media files in more than one location at the same time.
  • Page 24 The wizard prompts you to select media folders to be shared. This allows the Digital Entertainer HD to access these files. 2. Browse and select the folders that you want to use, and then click Next. The wizard displays the screen below when it is ready to configure your Digital Entertainer HD.
  • Page 25: Getting Acquainted

    Now that the basic setup is complete, use the topics in this chapter to guide you through getting acquainted with your Digital Entertainer HD. Navigating with the Remote Control or from a Computer The Digital Entertainer HD lets you use either the remote control or a Web browser on a computer to navigate to your shared media files and select the ones that you want to play.
  • Page 26 The following table describes how to use the remote control to navigate, depending on what task the Digital Entertainer HD is performing. For a complete list of all remote control buttons, see “NETGEAR Remote Control” on page 1-6. Table 3-1. Using the Remote Control...
  • Page 27: Navigating From A Web Browser

    Tips When Using the Remote Control Here are some tips to help you quickly locate media files. • You can combine categories to narrow your search. For example, you can browse by genre and then by rating to get to R-rated action movies.
  • Page 28 Using the Browser Interface The browser interface screen is shown in the following figure: Shuttle Control Buttons Open Remote Control Screen Navigation Links Shortcut Buttons Select a Room to Control Figure 3-1 To access the browser interface, do one of the following: •...
  • Page 29 Playing Media from the Browser Interface To start playing something, click a menu entry. For example, click Music to browse to the music you want to play, and then select a song. When media playback starts, the browser opens the remote control screen shown in the following figure.
  • Page 30: Using Protected Media Files

    Using Protected Media Files You can play most media files that are protected by Digital Rights Management (DRM) on a Digital Entertainer HD by checking the box for Enable UPnP Media Sharing in the Configuration Wizard. Figure 3-3 Alternatively, you can use: •...
  • Page 31: Using Itunes For Windows

    The configuration wizard makes setting up Windows Media Sharing easy. Once you've installed Windows Media Player 11, please use the Configuration Wizard to Share your protected media with the Digital Entertainer HD. Windows Media Player Version 11 and can be downloaded from: http://www.microsoft.com/windows/windowsmedia/ player/11/default.aspx Note: If you use Windows Player Media Sharing to access...
  • Page 32 • Room name. You can use Local Settings to select a room name such as Living Room for each Digital Entertainer HD. Otherwise, they are named Digital Entertainer #1, Digital Entertainer #2, and so on, in the order in which they are installed. See “Custom Setup” in Chapter 6. •...
  • Page 33: Listening, Viewing, And Recording

    Listening, Viewing, and Recording Your Digital Entertainer HD can play a wide variety of digital media. Also, with the addition of optional equipment and services, you can schedule and record a variety of video or audio programming. Listening to Music The Digital Entertainer HD provides easy access to the music files on your computer hard disks, on external hard drives connected to a computer or to the Digital Entertainer HD, or on other storage devices on...
  • Page 34 • Browse. Browse digital music such as MP3. See “Tips When Using the Remote Control” on page 3-3 for tips. • Playlists. Select and play a playlist. • Internet Radio. Browse Internet radio stations, or remove or add a station. See “Playing Internet Media” on page 4-13. 2.
  • Page 35: Using The Remote Control When Music Is Playing

    The following table describes how the remote control works when music is playing or paused. For a complete list of all remote control buttons, see “NETGEAR Remote Control” on page 1-6. Table 4-1. Remote Control When Music Is Playing Button When Music Is Playing Fast-forward.
  • Page 36: Listening To Protected Music

    Listening to Protected Music Listening to Protected Music Stored on a PC To play protected music stored on a PC, you need the following: • Windows Media Player 11 • iTunes for Windows • The Digital Entertainer for Windows software on the same PC. •...
  • Page 37: Using The Remote Control While Viewing Photos

    Using the Remote Control While Viewing Photos The following table describes how to use the remote control while viewing photos. For a complete list of all remote control buttons, see “NETGEAR Remote Control” on page 1-6. Table 4-2. Using the Remote Control to View Photos Button OK to toggle between thumbnail or full screen mode.
  • Page 38 Table 4-2. Using the Remote Control to View Photos (continued) Button or 9 or 7 Zoom Music Video Pics Action When Viewing Photos Go to the next photo. Press 9 to skip to the next item playing in a second session.
  • Page 39: Viewing Recorded Video

    Viewing Recorded Video The Digital Entertainer HD finds the media files on your computer’s hard disk, on other computers, on external hard drives, or on other storage devices on the network. Note: Downloaded content from noncommercial sources might To view recorded video files, you need the following: •...
  • Page 40: Using The Remote Control When Recorded Video Is Playing

    The following table describes how to use the remote control when video is playing. For a complete list of all remote control buttons, see “NETGEAR Remote Control” on page 1-6. Table 4-3. Using the Remote Control When Video Is Playing...
  • Page 41: Viewing Television

    Tip: You can also use the onscreen DVD menu to turn subtitles Viewing Television You can use your Digital Entertainer HD to watch television. To do so, you need the following: • A PC with a TV tuner. See “Setting Up a PC TV Tuner for Viewing TV Programming”...
  • Page 42: Watching Tv

    3. Select Settings, and click the Streaming Devices tab. Figure 4-1 4. On the Streaming Devices tab, select your TV tuner from the list. If you schedule recordings, you must leave the PC on with the Digital Entertainer for Windows software running at all times during which the recordings might occur.
  • Page 43: Using The Remote Control When Tv Video Is Playing

    The following table describes how to use the remote control when video is playing. For a complete list of all remote control buttons, see “NETGEAR Remote Control” on page 1-6. Table 4-4. Using the Remote Control When Video Is Playing...
  • Page 44: Using The Usb Connection For Pictures, Music, Or Video

    Using the USB Connection for Pictures, Music, or Video You can connect up to two USB flash disks or a media player such as an iPod to a USB port on the front or rear panel of the Digital Entertainer The Digital Entertainer HD plays files stored in Windows (FAT, FAT32, NTFS), Macintosh, or Linux disk formats.
  • Page 45: Playing Internet Media

    Playing Internet Media To go to the Internet Media menu, press Internet Media. The Internet Media menu offers these selections: • YouTube Video. You must have a PC running the Digital Entertainer for Windows software to use this feature. • Internet Radio Player.
  • Page 46: Using The Remote Control When Viewing Youtube Content

    The following table describes how to use the remote control when YouTube content is playing. For a complete list of all remote control buttons, see “NETGEAR Remote Control” on page 1-6. Table 4-5. Using the Remote Control When YouTube Is Playing...
  • Page 47: Playing Internet Radio

    Try connecting the analog audio outputs of the Digital Entertainer HD to the analog inputs of your home audio amplifier or receiver, and switch the device to that input when listening to a low bitrate Internet radio station. During Fast Forward or Rewind Not available.
  • Page 48 To access and play Internet radio programming: 1. Press 2. Select Internet Radio, and press – Browse station. You can browse by title, genre, or quality. Use the up or down arrows and Page Up or Page Down to scroll through the list.
  • Page 49: Using The Remote Control When Playing Internet Radio

    Using the Remote Control When Playing Internet Radio Only the Stop button is available when Internet radio is playing. Press the Stop button to stop playing the Internet radio. Viewing News and Weather You can use the Digital Entertainer HD to view news and weather. To view news and weather, you need the Digital Entertainer HD set up with access to the Internet through your network.
  • Page 50: Using The Electronic Program Guide

    Navigation commands from the remote control go to the media that you started last. The other buttons control the first media. For example, if you are watching television, and then you start playing music, pressing Pause pauses the music. Pressing the number buttons or Channel up changes the channel.
  • Page 51: Using The Epg To Watch Live Or Recorded Programs

    Using the EPG to Watch Live or Recorded Programs To use the EPG: 1. Press You can browse by: • Channel • Category • Time slot • Show type • Show length • Rating • Critic rating • Artist 2. Select the option that you want. 3.
  • Page 52: Using The Epg To Browse Shows

    • Manage Recording Rules. See “Creating Recording Rules” on page 4-21. • View upcoming recordings. • Recording Schedule Wish List. Make or work with a wish list. See “Using the EPG to Set Up a Wish List” on page 4-20. 2.
  • Page 53: Creating Recording Rules

    • Browse shows found. View a list of upcoming shows on your wish list. 2. Select the options that you want. Creating Recording Rules A recording rule is a set of instructions that the Digital Entertainer HD uses to record television shows. You can create recording rules with the EPG or by manually using the Manually add entry menu screen.
  • Page 54: Example Of A Recording Rule Using The Add An Entry Option

    • Change rule priority. Specify which rules should have priority if two or more rules have overlapping recording times. • Edit rules. Change rule options such as “record new shows only” or delete rules. • Edit one time rules. One-time rules do not repeat. These rules can be edited or deleted separately.
  • Page 55: Viewing The Status Of Multiple Digital Entertainer Hds

    Use the Digital Entertainer application to view the status of any Digital Entertainer HD operating in your network. To do so, run the Digital Entertainer application: 1. From the Windows start menu, select All Programs > NETGEAR Digital Entertainer for Windows folder > Digital Entertainer. You will see this icon Entertainer for Windows software is running.
  • Page 56: Viewing Status

    Viewing Status You can view the status of what is playing in each room. Click select Status. The Status screen opens. Figure 4-3 The Status page includes these buttons: • Power. Stop media. This does not turn off the Digital Entertainer HD •...
  • Page 57: Fine-Tuning Your Experience

    The topics in this chapter will help you fine-tune your experience with the Digital Entertainer HD the following areas: • Improving media library search results using tags and media art. • Optimizing network performance to ensure that you get the best entertainment experience possible with your equipment.
  • Page 58 You can use the Tag Tool to add or change the identification information stored in media files. For example, you can enter the artist name or rating. Note: If you set the rating for a file, you can also control access To use the Tag Tool: 1.
  • Page 59: Adding Cover Art

    3. Make the changes that you want, and then click Apply to save the tag. Adding Cover Art You can use the Tag Tool application to add cover art to files individually or in groups. Capturing a Video Frame for Cover Art You can use the Tag Tool to capture a single frame from the video to use as cover art for your video.
  • Page 60 3. Select Copy, and then right-click to copy and paste the image into the Tag Tools Picture area. Figure 5-3 You can also copy and paste any other image into the Picture area. Adding Album Art to All the Songs in an Album If you want to tag all the songs in an album with the same cover art, the songs must be in the same folder (directory).
  • Page 61: Using The Script Wizard To Automate Tasks

    Audio script: Creates a new script that appears in the audio browser of your Digital Entertainer HD. To create a script: 1. From the Windows start menu, select All Programs > NETGEAR Digital Entertainer for Windows > Script Wizard. Figure 5-4 2.
  • Page 62: Understanding Home Networking

    3. Click New to add an action from the list. Figure 5-6 4. Select the options for the script action, if prompted, and then click Next. 5. Add additional actions, if necessary. Understanding Home Networking In recent years, home networks have become common. More and more, they include a variety of technologies that work together in ways that are not always obvious.
  • Page 63: Assessing Your Speed Requirements

    For connecting rooms or floors that are blocked by obstructions or are distant, consider networking over your building’s AC wiring. NETGEAR’s Powerline HD family of products delivers up to 200 Mbps to any power outlet and connects to your devices and network using standard Ethernet cables.
  • Page 64 1 gigabyte (GB) of data using various networking technologies. Table 5-1. Theoretical Transfer Time for 1 Gigabyte Network Connection Gigabit wired Ethernet NETGEAR RangeMax NEXT Wireless-N NETGEAR Powerline HD 100 Mbps wired Ethernet 802.11g wireless 802.11b wireless...
  • Page 65: Optimizing The Performance Of Your Home Network

    Optimizing the Performance of Your Home Network To get the best performance from your home network, you should optimize each portion of the network, as well and place files in the network where they will get the bandwidth their use will demand. Optimizing Wireless Performance The speed and operating distance or range of your wireless connection can vary significantly based on the physical placement of the wireless...
  • Page 66: Optimizing Your Network Bandwidth

    Microwave ovens (no closer than 10 feet) • Choose your settings. – Use a scanning utility such as provided in the NETGEAR wireless adapters to determine what other wireless networks are operating nearby, and choose an unused channel. – Turn off SSID broadcast, and change the default SSID. Other...
  • Page 67 Duo network storage unit with a gigabit connection. This connection should allow for extremely fast access to large files on the ReadyNAS Duo unit. The EVA8000 connected through a pair of Powerline HD adapters has access at the 200 Mbps speed of the Powerline HD connection.
  • Page 68: Optimizing Media File Performance

    If many wireless networks in your area are sharing the same channel, this can slow the speed of your wireless network. The scanning utility built in to NETGEAR wireless adapters lists all wireless networks operating at your location along with the channel each is using. Also, if any 802.11b devices are powered on in an 802.11g network, they...
  • Page 69: Tips For Streaming Video

    • You can use NETGEAR’s Powerline HD product with a wired connection; it supports all but the most demanding HD streaming. Taking Precautions Take precautions to secure personal data sent over wireless connections to your Digital Entertainer HD.
  • Page 70: Exercising Parental Control

    • For maximum security, consider a storage device, attached to a network, dedicated to entertainment and media. When using a wireless network: • Use wireless security such as WEP, WPA, or WPA2. For more about wireless security, click the link to “Wireless Networking Basics:” on page B-1.
  • Page 71 To set up parental controls: 1. Organize the appropriately tagged files that you will restrict access to in a shared folder on the network that is password protected. 2. Change the default password on your Digital Entertainer HD by pressing Home on the remote and selecting More >...
  • Page 72 Now, parental controls are in force. Files with blocked ratings do not appear. To temporarily suspend parental controls for 20 minutes and display blocked files, select More > Supervisor Functions, and then enter the Supervisor password. To re-establish parental controls, press the power button to turn the device off, and then immediately turn it back on.
  • Page 73: Custom Setup And Supervisor Functions

    Install Computer Software. Next, you are prompted to use the installation CD (included with your Digital Entertainer HD) on the computer where you store your media files. Follow the prompts in the NETGEAR Digital Entertainer Configuration Assistant to complete the setup of your Digital Entertainer HD. Chapter 6...
  • Page 74: Supervisor Functions Menu Screen

    • Scan for shared content. Your Digital Entertainer HD will scan your network for shared folders. Alternately, you can enter the name of a network workgroup to be scanned. • Data location. Specify a writeable server location where your media library and other persistent data files can be stored.
  • Page 75: Advanced Settings

    • Update. Check for firmware updates for the Digital Entertainer HD on the NETGEAR website, or update the firmware from a file on a USB storage device. See “Updating the Firmware” on page 7-1 for more information. • System Information. See “System Information” on page 6-8.
  • Page 76 • Screen saver. You can set the interval after which a screen saver will protect your TV from image burn-in. You can use the Image option to use a picture from your library as your screensaver. • Skin settings. Choose one of the built-in skins, or backgrounds, for the onscreen menus.
  • Page 77 • Scheduled recordings setup. You must have a Windows-based PC running the Digital Entertainer for Windows software and a valid NETGEAR Program Guide license key to use this feature. See “System Information” on page 6-8. • Select language. Select a language for the Digital Entertainer HD onscreen menus.
  • Page 78: Setting Up Network Shares

    • Time and location. Specify your location and time zone, and synchronize your Digital Entertainer HD to a time server. • Other. Enable or disable folder browsing and SACK audio processing, and control the speed of media art display. • Restore factory defaults.
  • Page 79: More

    • Show file details. This option is for use in detecting invalid files and should be left off unless you are instructed to use it by NETGEAR support personnel. More... Settings The following settings are available in the More screen: •...
  • Page 80: System Information

    • PC Access. To use this feature you must have a Windows-based PC running the Digital Entertainer for Windows software. PC Access lets you use the remote control and television to view and access features on your PC such as browsing the Internet or checking e-mail. •...
  • Page 81: Using Pc Access

    To set up a hot key: 1. Press 2. Select the key on the remote control that you want to program. 3. Select an action from the list for this hot key. To use the hot keys when the television is off, turn on the Digital Entertainer HD, and then press the hot key.
  • Page 82 4. When the desktop for your PC appears on the TV, use the remote control to access the PC from your Digital Entertainer HD. Table 6-1. Remote Control PC Access is Enabled Button Menu 0–9 Caps Lock Zoom 6-10 Action Backspace Nudge mouse Switch (Alt+Tab)
  • Page 83: Maintenance And Troubleshooting

    To update the firmware on your Digital Entertainer HD, press and select More > Supervisor functions > Update. • To check for firmware updates for the Digital Entertainer HD on the NETGEAR website, select Update from the Internet, and follow the onscreen prompts. Chapter 7 Reset...
  • Page 84: Playing Media

    • If the firmware file is located on a USB storage device, connect the device to the USB port of your Digital Entertainer HD, and select Specify a location. The .img firmware file must be on the top level (root) of the device. If more than one file is on the device, you are prompted to select a file.
  • Page 85 If you are using a Windows PC to share media content, allow access to the following ports: 139 TCP, 445 TCP, 137 UDP, and 138 UDP for file- sharing services. If you are using Windows Media Connect to share media from Windows, configure your desktop firewall to allow ports 10243 TCP and 10280–...
  • Page 86: Accessing Your Digital Media

    Accessing Your Digital Media The following sections provide some suggestions for accessing digital media with Windows, Macintosh OSX, and Linux. Windows System Passwords If your system requires a password on startup, you need to use one of these access methods: •...
  • Page 87: Error Messages

    • On other systems, you might need to install the Samba server (smbd) manually and modify the samba configuration file (/etc/smb.conf on most systems: select the man smbd check box). If Samba is not installed, see http://www.samba.org. Error Messages The following table describes error messages and recommended actions when they occur.
  • Page 88 Table 7-1. Error Messages Message Unable to play this media. The media could not be opened, or the location is not accessible. Unable to play this media. The media is protected, and a license could not be obtained. Unable to play this media. There are insufficient resources to open or play the media.
  • Page 89: Troubleshooting Tips

    Table 7-1. Error Messages Message Error loading picture. Photo could not be read. Error loading picture. Access denied reading the photo. Subtitles not available. Troubleshooting Tips Here are some tips for correcting simple problems that might prevent you from connecting to the Digital Entertainer HD. Table 7-2.
  • Page 90 Table 7-2. Connecting to the Digital Entertainer HD (continued) Problem The Digital Entertainer HD does not respond to the remote control. The Digital Entertainer HD does not find my network. Some files do not play or cause the system to reset. The Digital Entertainer HD does not find the server.
  • Page 91 Table 7-2. Connecting to the Digital Entertainer HD (continued) Problem Solution The server cannot If the PC where the Digital Entertainer for Windows be found in a software is running is a member of a Windows domain: Windows domain. 1. Make sure that you are connected to the domain (either by being on the same network, or by using a VPN connection), and then restart folder sharing in Windows Media Connect.
  • Page 92: Network Connections

    If your access point or router does not broadcast its SSID, then it is a hidden network, and the Digital Entertainer HD cannot detect it. – The SSID, and passwords keys are case-sensitive. For example, NETGEAR is not the same as Netgear. 7-10...
  • Page 93: Wireless Range And Interference

    – You must manually enter your wireless settings as described in “Setting Up Network Shares” on page 6-6. For detailed information about wireless networks, click the link to Wireless Networking Basics listed in Appendix B, “Related Documents.” Wireless Range and Interference Wireless networks have one or more access points or routers that send out wireless signals.
  • Page 94: Ip Address

    • Avoid creating recordings across a wireless connection. Glitches in the wireless transmission will permanently mar recordings. Instead, make sure that TV recordings record to the PC’s local hard drive and not to a network hard drive that is attached wirelessly. •...
  • Page 95 2. For Windows PCs, run the Configuration Wizard to verify that the Digital Entertainer HD and the computer can communicate. From the Windows Start menu, select All > Digital Entertainer > Configuration Wizard. 3. For other systems, try rebuilding the server list. Press select More >...
  • Page 96 7-14...
  • Page 97: Default Settings And Technical Specifications

    Default Settings and Technical Specifications This appendix describes the factory default settings, supported media file formats, and technical specifications for the Digital Entertainer HD. Default Settings The following table lists the default settings of your Digital Entertainer HD. Table A-1. Default Configuration Settings Feature Media Player Language...
  • Page 98: Supported Media File Formats

    Supported Media File Formats A number of file formats are supported for live streaming. Formats are added regularly. To see the most current list, go to http:// kbserver.netgear.com/products/EVA8000.asp and click the link Media formats supported by EVA8000. Technical Specifications Table A-2. Technical Specifications...
  • Page 99: Setting Up A Pc Tv Tuner For Viewing Tv Programming

    Compatible TV Tuners for Your Computer A number of TV cards are supported for live streaming. Tuners are added regularly. To see the most current list, go to http://kbserver.netgear.com/ products/EVA8000.asp and click the link Which TV Tuners cards are compatible with EVA8000? 2.412–2.462 GHz (US) 2.457–2.462 GHz (Spain)
  • Page 101: Appendix B Related Documents

    This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking http://documentation.netgear.com/reference/enu/ Basics: tcpip/index.htm Wireless Networking http://documentation.netgear.com/reference/enu/ Basics: wireless/index.htm Preparing Your Network: http://documentation.netgear.com/reference/enu/ wsdhcp/index.htm...
  • Page 103 accessing enabling for media library, 2-5, 2-7 media, 7-4 network security, 5-13 Really Simple Syndication (RSS) news, 4-17 adding album art, 5-3, 5-4 cover art, 5-3 video frames for cover art, 5-3 adding album art, 5-3, 5-4 adding cover art, 5-3 adding video frames for cover art, 5-3 basic setup, 2-3 BitTorrent, 1-2...
  • Page 104 hot keys, 3-2, 4-4, 6-8 iPod content, 1-5, 4-12, 6-2 iTunes for Windows, 3-6, 3-7, 4-4, 4-12, 4-23 Linux, 1-2, 2-1, 4-12, 6-1, 7-4 Macintosh, 1-2, 2-1, 2-3, 4-12, 7-4 media accessing, 7-4 combining different sources, 4-17 listening, 4-1 protected media, 3-6, 4-4 media library enabling for accessing, 2-5, 2-7 improving search results, 5-1...
  • Page 105 priority, 4-22 remote control navigating, 3-1 overview, 3-2 playing music, 4-3 tips, 3-3 viewing photos, 4-5 with Internet radio, 4-17 with Recorded Video, 4-8 with TV video, 4-11 with YouTube content, 4-14 room control, 3-4, 3-8, 5-7 RSS news feeds, 3-3, 4-17 Script Wizard feature, 5-5 Send message feature, 3-8, 6-8 setting up...
  • Page 106 troubleshooting, 7-10 YouTube content, 2-5, 3-1, 4-9, 4-13, 4-14 IP address, 7-12 Index-4...
  • Page 107: Compliance

    Compliance Certificate of the Manufacturer/Importer It is hereby certified that the Digital Entertainer HD Model EVA8000 has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions.
  • Page 108 • Increase the separation between the equipment and the receiver. • Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
  • Page 109 Outdoor operation not permitted. Refer to the ART website for further details. European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this digital media player is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky NETGEAR, Inc.
  • Page 110 NETGEAR, Inc. dichiara che questo è conforme ai requisiti essenziali ed alle altre disposizioni Digital Entertainer HD Model EVA8000 deklarç, ka Digital Entertainer HD Model EVA8000 deklaruoja, kad šis NETGEAR, Inc.
  • Page 111 I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. A printed copy of the EU Declaration of Conformity certificate for this product is provided in the EVA8000 product package. Canadian Department of Communications Radio Interference Regulations...
  • Page 112 Software without NETGEAR’s written authorization, excepting 1 copy for archival or backup purposes only; or (g) use the Software or the Digital Entertainer HD Model EVA8000 for commercial use. YOU MAY NOT (AND MAY NOT ALLOW A THIRD PARTY TO) COPY,...
  • Page 113 Should you have any questions relating to this Agreement, or if you desire to contact NETGEAR for any reason, please call 1-888-NETGEAR.
  • Page 114 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA February 2008...

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