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Young Electric E-Explorer Cruiser Owner's Manual

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Young Electric E-Explorer Cruiser
Owner's Manual
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Summary of Contents for Young Electric E-Explorer Cruiser

  • Page 1 Young Electric E-Explorer Cruiser Owner’s Manual See website for other languages Ver sitio web para otros idiomas Voir le site Web pour d’autres langues...
  • Page 2 THANK YOU FOR CHOOSING A YOUNG ELECTRIC BICYCLE! Young Electric Explorer E-bike will provide an enjoyable way to explore remote areas and backcountry, climbing higher and going farther. This bike was designed with quality, integrity, safety, and pleasure in mind.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Using this Manual…………………...………………………………………………………………………. 4 Safety Information and Warnings.….……………………………………………………………………… 5 Bike Overview.…………………….………………………………………………………………………...15 Assembly Instructions …………...…………………………………………………...…………………..17 Start Up Procedure…………….……………………………………………………………………………37 Battery Charging, Use & Storage Information …………………………………………………………. 38 Bike HMI Display & PAS Remote ………………………….……………………………………………. 46 Bike Adjustments………………………………………………………………………………………..58 Maintenance, Cleaning & Storage………………………...……………………………………………...65 Troubleshooting…………………………….………………………………………………………………...

  • Page 4: Using This Manual

    Authorized Service Center, or a certified, reputable bike mechanic when possible. The risks associated with the use of this bike are the sole responsibility of the rider. Young Electric is not liable for accidents or injuries due to improper use of the product, failure to adhere to the instructions given in this manual, modifications to the...

  • Page 5: Safety Information And Warnings

    SAFETY INFORMATION & WARNING The following safety signal words indicate the following information is a safety message. The symbols are to alert you to potential hazards. NOTICE Indicates information that the user should pay special attention to but is not related to physical injury.
  • Page 6 ⚠ WARNING All users must read and understand this manual before using their bike. Ensure that you understand all instruction, cautions and warnings. Failure to adhere to these safety notes can lead to severe injury or death. CAUTION Correct assembly and set up of your bike before first ride are extremely important. It is important to check the condition of bike and tighten regularly.
  • Page 7 - Do not use this product with standard bike trailers, stands, vehicle racks, or accessories not approved by Young Electric as safe and compatible. Any aftermarket changes to your Young Electric bike not expressly approved by Young Electric could void the...
  • Page 8 CAUTION Use caution riding in rain, breaking distance increases, and visibility and adherence are reduced. When riding at night or in harsh weather, wear reflective clothing and check your bike’s lighting and reflectors. In wet conditions, feet or hands can slip and lead to severe injury or death.
  • Page 9 ⚠ WARNING For your protection ALWAYS WEAR A HELMET when riding a bike to prevent severe head injury or death. Helmets Make sure helmet has a certification sticker from the U.S. Consumer Product Safety Commission (CPSC) inside it. Follow manufacturer's directions. Always wear an approved bicycle helmet that fits well.
  • Page 10 CAUTION Wet pavement and/or wet tires and rims may cause slippery conditions and a dangerous situation. Extra breaking distance and slower speeds are required for your safety. Ride in wet weather only if necessary. Riding in Wet Conditions Allow extra breaking distance. Ride more slowly.
  • Page 11 SPECIAL PRECAUTIONS Riding on the Road Yield to pedestrians. Stop for Stop signs and traffic lights. Signal turns with hand signals. Be aware of hazardous surfaces like potholes, cracks, and uneven surfaces. Travel with traffic. Never ride against traffic. Know and follow the rules of the road. Be extra cautious at intersections, look well ahead and scan intersections before crossing.
  • Page 12 Crosswalks and Overpasses Walk your bike to ensure right-of-way as a pedestrian or follow rules of the law for vehicles. Hand signals Stopping Alternate Right Turn Left Turn Right Turn...
  • Page 13 ⚠ WARNING Front braking, especially when biking downhill, can cause pitchover, serious personal injury or death. Riding Off-Road Be safe and smart. Always wear a helmet. Keep weight balanced and low on bike Move back on seat, stay low and minimize front braking on steep downhills. Stay clear of deep water.
  • Page 14 Safety Check Before Each Ride It is important to always check the condition of your bike before every ride in addition to having it regularly maintained. If you are unsure of how to do this, consult with a certified, reputable bike shop for assistance.

  • Page 15: Bike Overview

    OVERVIEW 1. Handlebar 2. HMI Display 3. PAS Remote 4. Throttle 5. Shifter 6. Rear Brake Lever 7. Front Brake Lever 8. Suspension Fork 9. Headlight 10. Front Wheel 11. Frame 12. Battery 13. Pedal 14. Chain Guard 15. Seat 16.
  • Page 16 IN THE BOX 1. Main Bike Assembly 2. Secondary Battery (Optional) 3. Front Fender 4. Front Wheel 5. Battery 6. Charger 7. Charger Cable 8. Tool Kit & Hardware 9. Owner Manual 10. Headlight Assembly 11. Keys 12. Pedals 13. Derailleur Guard 14.

  • Page 17: Assembly Instructions

    It recommended to consult a certified, reputable bike mechanic to assist with assembly, repair, and maintenance of your bike. ASSEMBLY INSTRUCTIONS Detailed assembly instructions are shown in the Young Electric Assembly Guide Video in the Resources tab under User Guide at https://youngelectricbikes.com/. Step 1: Unpack Bike Open the bike box and remove the small box inside.
  • Page 18 Step 2: Secure Stem The stem should be tightly secured to the head tube of fork when bike is received. The position or height can be adjusted as needed. a. Use 4mm Allen to loosen horizontal M5 screws securing stem to head tube of fork. b.
  • Page 19 ⚠ WARNING Make sure all fasteners used to secure the handlebar and stem are tight. A loose handlebar could cause the rider to lose control and result in severe injury. Do not extend any component beyond the minimum insertion mark. Damage to bike, property, severe injury, or death could occur.
  • Page 20 Headlight Installation: a. Headlight mounting bracket should be attached to headlight from factory. b. Locate the long M5 screws, spacers, and flat washers in hardware kit. c. Place flat washer on each screw. d. Insert each screw through mounting bracket. e.
  • Page 21 Step 4: Attach Front Fender a. Insert M5 screw through hole in fork on fender. Secure with M5 nut. b. Loosely attach front fender to fork with flat washer and M5 nut. M5 screw and nut in hardware kit. c. Attach fender struts to fender. Secure with M5 nut and washers so bracket is tight to fork as shown.
  • Page 22 Step 5: Attach Front Wheel Note: Placing bike upside down will make it easier to install front wheel. a. Remove the front axle and shipping bracket from the fork. b. Remove the brake pad retaining clip from the front caliper. c.
  • Page 23 ⚠ WARNING Never touch the brake rotor, especially when the wheel and/or bike is in motion. Fingers may be severely injured by sharp edges or holes in the rotor. Grease or oil from fingers may damage or reduce the performance of the brakes. ⚠WARNING Always ensure all latches, levers, and quick releases are properly secured and undamaged.
  • Page 24 Step 6: Attach and Adjust Kickstand a. Locate kickstand and M5 mounting screws in hardware kit. b. Position the kickstand on inside of frame mounting tab. Align with mounting holes. c. Thread M5 screws into kickstand with your fingers. Use 4mm Allen wrench to tighten both screws.
  • Page 25 Step 7: Attach Derailleur Guard a. Locate derailleur guard and M5 button head screws in hardware kit. b. Install flat washer on both screws. c. Put derailleur guard in position on frame rear bracket. Hold shifter cable out of way as needed so guard is flat on frame.
  • Page 26 Step 8: Attach Pedals The pedals are marked “R” for Right and “L” for Left. The right pedal goes on right side of bike which is on right side of rider when riding bike. The left pedal goes on left side of bike which is on left side of rider when riding bike.
  • Page 27 Step 9: Install Primary Battery The battery must be installed by sliding battery forward in battery holder. The key locks battery to bike when key is turned clockwise to locked position. The battery must be locked when riding or it may fall out. The key does not have to be in battery to operate bike. Install the battery a.
  • Page 28 To remove the battery a. Insert key and turn counterclockwise to open first lock. b. Turn safety lock in direction of arrow shown while holding top of battery with other hand. c. Carefully remove battery. Step 10: Install Secondary Battery (Optional) a.
  • Page 29 Step 11. Extend Seat a. Open seat quick release to allow the seat and post to slide and turn freely. b. Lift the seat so it will be higher than a line extending from the end of the rear rack to the top of the handlebar.
  • Page 30 Step 12: Check Handlebar, Stem, and Front Wheel Alignment a. Stand over the bike frame to check the alignment when the bike is in vertical riding position. b. Check to make sure the centerline of the stem is in line with the front wheel. c.
  • Page 31 Step 13: Connect Headlight a. Locate the electrical connector protruding from the fender near the head tube. b. Align and push these connectors together so they are fully seated.
  • Page 32 Step 14. Review Pre-Ride Checklist Safety Check Basic Steps Wheels and Tires -Ensure tires are inflated to recommended limits specified on tire side wall. -Ensure tire tread is good, have no bulges or cuts, and have no embedded objects that may puncture it. -Ensure rims have no damage, run true, do not wobble, have no dents or kinks.
  • Page 33 -Ensure brake caliper fasteners are secure, they are not leaking fluid, and do not have damage. Steering -Ensure handlebars and stem are correctly adjusted, fasteners are tight, and turn freely. -Ensure handlebars and stem are set correctly in relation to front wheel.
  • Page 34 Rear Derailleur, Shifter, -Ensure derailleur is adjusted and functions properly. and Cable -Ensure shifter is functioning properly when shifting up and down through gears. -Ensure chain is not making noise in all gears. -Ensure derailleur moves freely, does not have any object tangled in it, and shift cable tightly secured to it.
  • Page 35 -Insert battery into lower mount and rotate it into upper mount. Ensure lock holds battery firmly in position. -Pull lightly on battery to ensure it will not come out after locking to frame. -Turn on HMI display to confirm battery is engaged and fully charged. -Inspect all visible electrical connectors to confirm they are connected Electrical Cables and completely.
  • Page 36 NOTICE After your initial break-in period of 50-100mi (80-160km), it is important to have a certified, reputable bike mechanic perform a tune-up on your bike, as cables, spokes and chain will stretch, and bolt connections can loosen. Regular maintenance is important for safety and pleasurable riding.

  • Page 37: Start Up Procedure

    As a parent or guardian, the activities and safety of your child is your responsibility, not that of Young Electric. Young Electric bikes are not designed or recommended for children under the age of 18.

  • Page 38: Battery Charging, Use & Storage Information

    - Power off battery and removed from frame. - Store battery between 10℃ (50℉) and 25℃ (77℉) in a dry, climate-controlled location. - Check battery every month, if necessary, use Young Electric charger to charge battery to 75%. NOTICE Failure to follow proper battery storage procedures can result in a non-functional battery.
  • Page 39 Battery Charging The battery may be charged while on or off bike in a dry location. To charge battery a. Open charger cover on bike. b. Insert charger connector into charging port on battery. c. Insert cord into battery charger. d.
  • Page 40 CAUTION If the battery is physically damaged, non-functional, performing abnormally, or was dropped or involved in a crash, with or without obvious signs of damage, please discontinue use and charging and contact Young Electric immediately. Secondary Battery (Optional) NOTICE Do not cover the charger when plugged in or charging. The charger needs to be on a hard, flat surface in an open space to cool air.
  • Page 41 -When not in use, battery should be fully charged once every 3 months. Always charge battery in temperature between 10℃ (50℉) and 25℃ (77℉) and ensure battery and charger are not damaged. Contact Young Electric if anything unusual is noticed. -Discontinue use if there is damage to battery connector terminals or battery mount.
  • Page 42 Battery Information - The battery should be charged at the ambient temperature close to 20’C (68’F). - Avoid frequent full discharge. Battery life is improved with only partial discharge. Lithium-ion battery cells do have memory that can reduce battery capacity. Regardless, if battery is in-use or not, cell oxidation will be caused by usage and aging, and battery capacity will be reduced as battery becomes old.
  • Page 43 ⚠ WARNING -A damaged, wet, or dirty power cable or socket may cause electric shock and fatal injury. -Stop using the battery immediately if become hot to touch, dissipates a strong odor, or has a distorted housing. -Use a dry and undamaged power cable and charger only. -Replace a damaged power cable or charger immediately.
  • Page 44 ⚠ WARNING -Protect the battery against high pressure. -Do not use a battery with a damaged case. -Keep the battery away from children. -When charging, please ensure no flammable material is near the battery since it will generate heat. -Put the charger and battery on a non-flammable surface for charging. To charge a battery installed on the Electric bicycle, please put the Electric bicycle in a non-inflammable environment.
  • Page 45 Charge the battery only with the charger originally supplied with the bike or a replacement Young Electric charger. Never use an aftermarket charger which can cause battery to overheat and explode, resulting in battery damage, property damage, severe injury, and/or death.

  • Page 46: Bike Hmi Display & Pas Remote

    HMI DISPLAY & PAS REMOTE ⚠ WARNING When riding the electric bicycle, using the assistance instrument may distract you, causing unexpected risks causing severe injury or death. Only access PAS under proper traffic conditions. Access the information when bike is parked. Please slow down and use caution on a slippery pavement.
  • Page 47 Button Function Power Turn on/off display PAS + Press to increase PAS Level from 0-5 as needed. Then press button to switch functions PAS - Press to decrease PAS Level 5-0 as needed. Long press for @ Level 0 for walk mode. Long press the adjust buttons to perform specific function operation Long press “M”...
  • Page 48 Basic Function Operation Turn on/off the display To turn on display, long press Power-On button until boot logo interface appears and shortly enters the basic interface. To turn off, long press Power-On button until display is turned off. If the rider does not perform any operation on the display within set shutdown time, while speed is 0, and current is less than 1A, then the bike and display will be turned off automatically.
  • Page 49 Boot Interface Screen Basic Interface/Home Screen Press “M” button to go to next screen. Function/Information Screens...
  • Page 50 Light Control Function Short press “Light” button to manually turn on or off bike light. The icon on the top right corner of the Basic Interface/Home Screen indicates the lights are on. When lights are on, short press “Light” button to turn off lights.
  • Page 51 Walk Assist Function When speed is 0, Long Press “-” button to enter walk assist mode. The motor outputs power according to the set speed and controls the actual walk speed. The display shows the walk assist icon and the real-time speed. Release “-” button or press any button to exit walk assist mode.
  • Page 52 Percentage of Battery Power and Power Level Table Battery % information is required from BMS or controller: Battery level Description Full battery level 5 80% ≤ SOC Level 4 60% ≤ SOC < 80% 40% ≤ SOC < 60% Level 3 Level 2 20% ≤...
  • Page 53 Battery Indicator When there is a battery communication error： -Display will estimate the power according to the voltage and show the battery level accordingly. -No battery percentage information will be shown. -Range information will not be displayed. -If the voltage is lower than the low-voltage value, the effect of the current on voltage needs to be considered when converting to a voltage at 0 current.
  • Page 54 Under any setting interface, short press “M” to enter the next level menu, and long press “M” button to return to the previous level menu. Example of common interface setting screens: CAUTION Walk mode should only be used while dismounted from bike and with both hands on the handlebars.
  • Page 55 Setting items Interface Description Setting data Remark Default Value=KM/H Value=KM/H Unit setting UNIT KM/H—Metric MPH—Imperial Default= Clock setting SET TIME Customization 12：00 When changing the time, press “+” or “-” to change the hour, then short press “M” button to confirm hour and move to minutes.
  • Page 56 Data Clearance Data clearance is aimed at the removal of data information such as subtotal mileage TRIP, average speed, and maximum speed. Ten seconds after display is turned on when display is at any of the function interfaces (not basic interface), long press “M” button to activate data clearance window, and short press “+“...
  • Page 57 Error Information Display can warn bike faults. When faults are detected, error code will be shown on display in place of speed and blink at 1 per second. When error code is shown, button functions will not be affected, meaning interfaces can be shown normally by pressing buttons.

  • Page 58: Bike Adjustments

    BIKE ADJUSTMENTS ⚠ WARNING Do not attempt to adjust or service your bike if you are not confident in your ability to do so. Adjustments and service performed improperly may result in damage to bike, void warranty, or accident resulting in serious personal injury or death. Seat Position and Angle - Loosen the seat adjustment bolt on the clamp located under the seat, using an Allen wrench.
  • Page 59 ⚠ WARNING -Never ride with seat post raised beyond “Maximum Height Mark,” which is stamped on side of seat post. Always keep a minimum of 2-1/2” of seat post in seat tube. Failure to do so may result in damage to bike and/or personal injury or death and may void warranty. -Be sure to tighten seat clamp/seat adjustment bolt properly, before first use.
  • Page 60 ⚠ WARNING -Handlebar stem should never be positioned beyond the “Maximum Height Mark” stamped on the stem. Failure to keep a minimum of 2-1/2” of the stem inside the tube may result in equipment failure and/or person injury or death and may void warranty. -Ensure the stem bolts are properly tightened to avoid loss of control, fall, serious personal injury, or death.
  • Page 61 Brakes ⚠ WARNING Before use, ensure proper brake function. Brakes, brake pads and cables not properly adjusted and aligned may cause brake failure, loss of control, severe injury, or death. Do not brake suddenly or while turning, especially going downhill. Do not ride with improperly adjusted brakes or worn brake shoes.
  • Page 62 CAUTION Adjustment or modification of any brake component in a manner other than the manufacturer’s recommended method will void warranty on that component. Hydraulic Brake Adjustment Realigning Calipers - Position bike in well-lit area, on elevated bike stand or upside down. - Loosen brake caliper bolts one full turn or until caliper is loose.
  • Page 63 CAUTION Ensure bolts are tightened securely and chain does not fall off. Rear Derailleur Adjustment - Shift rear shifter to largest number and place chain on smallest sprocket. - Vertically line up smallest sprocket and guide pulley by adjusting high limit screw. - Turn high limit screw clockwise to move pulley away from frame or counterclockwise to move pulley towards frame.
  • Page 64 - Find your desired placement on the right-hand side of the handlebar as well as the angle. Young Electric recommends positioning the shifter in an area so that your fingers can easily access the levers and can smoothly shift between gears.

  • Page 65: Maintenance, Cleaning & Storage

    MAINTENEANCE, CLEANING & STORAGE Basic Bike Care To ensure safe riding conditions you must properly maintain your bike. It is recommended you consult a certified bike mechanic regularly to ensure your bike is safe for use and fun to ride. - Properly maintain batteries by keeping them fully charged between uses of more than two weeks apart.
  • Page 66 CAUTION If you do not have the experience, skill, and tools to complete maintenance and adjustment of your bike, Young Electric bikes strongly recommends having a certified, reputable bike mechanic maintain, tune, and ensure the bike is safe to ride.
  • Page 67 - Be sure the tire is evenly seated on the rim, both sides. - Spin the wheel and check for high and low areas. - Complete inflation to the recommended psi found on the sidewall of the tire. - Ensure tire is evenly seated on rim, both sides. If not, release some air and repeat steps shown above.
  • Page 68 -Clean frame, -Replace any miles -Check drivetrain for chainrings, cassette, components confirmed proper alignment and and derailleur pulleys by Young Electric Bikes function (including with damp cloth. Technical Support or a chain, freewheel, -Use barrel adjusters certified, reputable bike chainring, and...
  • Page 69 Interval Inspect Service Replace Monthly, 250-750 -Check brake pad -Clean and lubricate -Replace brake and shift miles condition and drivetrain. cables if necessary. alignment. -Clean brake and lube -Replace brake pads if -Check crankset and shift cables. necessary. pedal torque. -True and tension -Check bike shifts wheels if any loose...
  • Page 70 Interval Inspect Service Replace Every 6 months, 750- -Inspect all cables and -Standard tune-up by -Replace brake pads. 1250 miles housings. certified, reputable -Replace tires if -Safety check all bolts. bike mechanic is necessary. -Check bearing recommended. -Replace cables and system.

  • Page 71: Troubleshooting

    TROUBLESHOOTING: cservice.fus@youngelectricbikes.com, https://youngelectricbikes.com/ Error Code Table: Error code will be shown in center of display where speed is displayed. Code Error Description Suggested Operation Throttle does not turn back to zero, stays on high Check if throttle is stuck Throttle failure Check throttle lever &...
  • Page 72 SERVICE PARTS...
  • Page 73 Item # Service Kit Description Part Number KIT SVC HMI DISPLAY + REMOTE FUS-12802200-0003 KIT SVC THROTTLE FUS-12802200-0004 KIT SVC CHARGER 48V, 3A FAST CHARGE FUS-12802200-0007 KIT SVC CASSETTE 11-34T, 7-SPEED EXPLORER FUS-12802200-0015 KIT SVC ASSY BRAKE DISK REAR EXPLORER FUS-12802200-0018 KIT SVC ASSY BRAKE DISK FRONT EXPLORER FUS-12802200-0019...

  • Page 74: Warranty & Registration

    LIMITED WARRANTY WARRANTY REGISTRATION CARD Owner Name: Address: City, State, Zip, Country: Phone： Model: Color: Size： Electric bicycle Serial Number: Battery Serial Number: Model: Color: Dealer Name Address: City, State, Zip, Country: Date of Purchase:...
  • Page 75 For Young Electric bike, the serial number is the certificate for after-sales (warranty). Before purchasing, please check the serial number in detail. In case of a worn serial number, please do not purchase the E-Bike.
  • Page 76 Bike Frame: 5-year warranty All other mechanical components: 1-year warranty Electrical components: 2-year warranty For any warranty claim to be considered, the E-Bike must be in an assembled, clean, and sanitary condition and accompanied by the original, dated sales receipt for the bicycle. Be sure to keep your receipt in a safe place! This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper assembly, lack of proper maintenance according to the owner’s manual, alteration, modification,...
  • Page 77 In these cases, Young Electric may elect to provide a replacement that it determines to be the most comparable model, but sourcing and paying for components is the responsibility of the bicycle owner.
  • Page 78 THE REMEDIES STATED ABOVE ARE THE EXCLUSIVE REMEDIES UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES, DAMAGES TO OTHER PROPERTY, OR ANY PUNITIVE DAMAGES. THIS IS THE ONLY WARRANTY MADE BY YOUNG ON ITS FRAMES AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN.
  • Page 79 Forcome International Inc. 2720 N. Commerce Drive Ave. Springfield, MO 65803 888-332-8582 https://youngelectricbikes.com/ cservice.fus@youngelectricbikes.com Rev.090722 FUS-22852200-0012...

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