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ST9190 Family Installation Guide, Rev. A
• Make sure the primary partition is active in FDISK.
• Check for viruses.
During operation, the system error message, "Drive not
Ready," appears.
• Check all cables. For each ribbon cable, verify that pin 1 of
the cable is matched to pin 1 of the connector. Pin 1 is usually
denoted by a stripe on the side of the ribbon cable.
• Check the power supply specifications.
• Reboot the computer and make sure the drive spins up.
Technical support services
Always consult your computer dealer first for technical support.
Dealers are generally more familiar with unique system configu-
rations.
Technical support is available for all Seagate products by calling
the SeaFAX ™ , Seagate Technical Support FAX, SeaFONE ™ ,
SeaBOARD ™ and SeaTDD ™ services.
SeaFAX. 408/438-2620
You can use a touch-tone telephone to access Seagate's
automated FAX system to receive technical support informa-
tion by return FAX. This service is available 24 hours daily.
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support
specialists 24 hours daily. Responses are sent between
8:00
and 5:00
(Pacific time), Monday through Friday.
A.M.
P.M.
SeaFONE. 408/438-8222
You can talk to a technical support specialist between
8:00
and 5:00
(Pacific time), Monday through Friday.
A.M.
P.M.
15
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