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Troubleshooting - Google Pointy Instructions Manual

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Setting up your Pointy box
Disconnect your scanner from your point of sale system.
1
Then insert Pointy's blue USB cable into the USB port you just
disconnected the scanner from.
Connect the small end of the blue USB cable into the Pointy
2
box then connect the barcode scanner to the larger port on the
Pointy box.
When you see a solid green light, scan any five UPC barcodes
3
to activate Pointy. If you are a new retailer, you will receive an email
within 24 hours confirming that the Pointy box has been activated.

Troubleshooting

Barcode scanner/point of sale issues
If your POS or barcode scanner isn't working properly, try restarting
your POS. Make sure you know your login codes/passwords. If the
issue persists, try disconnecting and reconnecting the Pointy box.
Status light
Solid green light: The Pointy box is connected to the cell network.
6

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