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WHU24CTA21S INDOOR WHP12WMA21S WHU09DHA21S WHU18DHA21S WHU24DHA21S WHU12DHA21S OUTDOOR WHP18M2A21S WHP24M3A21S WHP36M4A21S WHP42M5A21S , WESTINGHOUSE, and INNOVATION YOU CAN BE SURE OF are trademarks of Westing house Electric Corporation. Used under license by FUJITSU GENERAL AMERICA, INC. All Rights Reserved. 2022.01.21...
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Notices: • Product specifications and design are subject to change without notice for future improvement. • For further details, please check with our authorized dealer. SAFETY SUMMARY IMPORTANT NOTICE ● We pursue a policy of continuing improvement in design and performance of products. The right is therefore reserved to vary specifications without notice.
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● Do not use any sprays such as insecticide, lacquer, hair spray or other flammable gases within approximately one (1) meter from the system. ● If circuit breaker or fuse is often activated, stop the system and contact your service contractor. ●...
Specifications Wall mounted type Wall mounted Type Inverter heat pump Model name WHP07WMA21S WHP09WMA21S WHP12WMA21S Power supply 208/230 V ~ 60 Hz Power supply intake Outdoor unit Available voltage range 198—253 V 2.052 2.64 3.51 Rated Btu/h 7,000 9,000 12,000 Cooling 1.06—2.93...
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Wall mounted Type Inverter heat pump Model name WHP18WMA21S WHP24WMA21S Power supply 208/230 V ~ 60 Hz Power supply intake Outdoor unit Available voltage range 198—253 V 5.28 6.86 Rated Btu/h 18,000 23,400 Cooling 1.905—5.7153 2.345—7.767 Min.—Max. Btu/h 6,500—19,500 8,000—26,500 Capacity 5.57 7.62...
Cassette type Cassette Type Inverter heat pump Model name WHU09CTA21S WHU12CTA21S WHU18CTA21S WHU24CTA21S Power supply 208/230 V ~ 60 Hz Power supply intake Outdoor unit Available voltage range 198—253 V 176—253 V 2.64 3.52 5.28 7.03 Rated Btu/h 9,000 12,000 18,000 24,000 Cooling...
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Duct type Duct Type Inverter heat pump Model name WHU09DHA21S WHU12DHA21S WHU18DHA21S WHU24DHA21S Power supply 208/230 V ~ 60 Hz Power supply intake Outdoor unit Available voltage range 198—253 V 176—253 V 2.64 3.52 5.28 7.03 Rated Btu/h 9,000 12,000 18,000 24,000 Cooling...
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Outdoor unit Type Inverter heat pump Model name WHP18M2A21S WHP24M3A21S Power supply 208/230 V ~ 60 Hz Available voltage range 198—253 V Number 2 to 3 Connectable indoor unit Total capacity range 16,000 to 21,000 Btu/h 21,000 to 31,000 Btu/h Standard combination of indoor unit WHP09WMA21S ×...
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198—253 V Number 2 to 4 3 to 5 Connectable indoor unit Total capacity range 30,000 to 46,000 Btu/h 34,000 to 54,000 Btu/h WHP07WMA21S × 1 Standard combination of indoor unit WHP09WMA21S × 4 WHP09WMA21S × 4 Btu/h 32,000 42,000 Rated 9.379...
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Dimensions Wall mounted type ¢ Models: WHP07WMA21S, WHP09WMA21S, and WHP12WMA21S Unit: in (mm) 33-7/16 (850) 8-7/16 (215) 1-13/16 7-3/16 28-7/16 (723) 2-9/16 (46.5) (183.2) (63.5) ¢ Models: WHP18WMA21S and WHP24WMA21S Unit: in (mm) 2-1/8 1-7/8 (47) 38-3/16 (970) (80) - 9 -...
¢ Installation space requirement Provide sufficient installation space for product safety. - 10 -...
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Cassette type ¢ Models: WHU09CTA21S and WHU12CTA21S Unit: in (mm) 24-7/16 (620) Liquid pipe Gas pipe 13-1-16 (331) 20-1/4 (515) 10-13/16 (275) a: Ceiling openings Display panel 24-7/16 (620) 2 (51) 3-11/16 2-7/16 (62) 22-7/16 (570) 2-1/16 (52) (93) Electric box Drain pipe Air outlet Air outlet...
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¢ Installation space requirement Provide sufficient installation space for product safety. Unit: in (mm) Nut (Locally purchased) (4-Suspension Bolts) Washer (Accesary) M10 or W3/8 (Locally purchased) 3/8 (10) or more 9-5/8 (245) 4-15/16 (110) Surface of ceiling 3/8 (10) 60 (1500) 60 (1500) 60 (1500) 120 (3000)
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¢ Models: WHU18CTA21S and WHU24CTA21S Unit: in (mm) 37-3/8 (950) Liquid pipe Gas pipe 19-5/16 (490) 18-13/16 (478) Electric box 29-7/8 (760) Display panel a: Ceiling openings 33-1/8 (841) 7-1/8 (180) 5-1/8 (130) 33-1/16 (840) 4-5/16 (110) Drain pipe a: Ceiling openings Cassette grille (Option [Grid type]) in (mm) 33-7/8 to 35-13/16 (860 to 910)
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¢ Installation space requirement Provide sufficient installation space for product safety. Unit: in (mm) W-Nut (Locally purchased) Washer (Accesary) 3/8 (10) or more 9-3/4 (248) 4-1/32 (102) 1-3/4 (45) Surface of ceiling *1/4 (7) *indicates the dimension between lower face of indoor unit and surface of ceiling.
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Duct type ¢ Models: WHU09DHA21S and WHU12DHA21S Unit: in (mm) 29-1/2 (749) Air outlet 7-1/12 (190) 37-13/16 (961) 6-11/16 (170) 25-13/16 (910) 3-7/8 (98) 3-3/8 (85) Air inlet 1-3/8 (35) Gas pipe Liquid pipe Air outlet Drain pipe 30 (786) Electric box Air inlet - 15 -...
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¢ Model: WHU18DHA21S Unit: in (mm) 40-1/8 (1,019) Air outlet 7-1/12 (190) 48-7/16 (1,231) 6-11/16 (170) 46-7/16 (1,180) 3-7/8 (98) 3-3/8 (85) Air inlet 1-3/8 (35) Gas pipe Liquid pipe Air outlet Drain pipe 41-5/8 (1,056) Air inlet Electric box - 16 -...
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¢ Installation space requirement Provide sufficient installation space for product safety. Unit: in (mm) Electric control box Mentenance port 18 (450) or more 4 (100) 5-1/2 (140) 24 (600) 24 (600) or more Top view - 17 -...
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¢ Model: WHU24DHA21S Unit: in (mm) 1-1/4 (31) 32-7/8 (835) Air inlet 36-3/4 (934) 10-5/8 (270) 35-3/8 (900) 6-1/2 (164) 23-5/8 (600) 3-1/4 11-3/4 (300) Air outlet (82) (102) Liquid pipe Gas pipe Drain pipe Electric box 3-1/4 3-3/8 Air inlet 1 (25) 11-3/4 (300) 4-5/8...
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¢ Installation space requirement Provide sufficient installation space for product safety. Unit: in (mm) 12 (300) or more Maintenance space 3/4 (20) or more Ceiling Floor surface - 19 -...
Installation space Models: WHP18M2A21S, WHP24M3A21S, WHP36M4A21S, and WHP42M5A21S Space requirement Provide sufficient installation space for product safety. CAUTION Keep the space shown in the installation examples. If the installation is not performed accordingly, it could cause a short circuit and result in a lack of operating performance.
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• Refrigerant piping Refrigerant pipe should be as short as possible. Indoor unit Pipe length E Outdoor unit Pipe length A Unit 18 model 24 model 36 model 42 model Maximum length between indoor ≤ 82 (25) ≤ 65 (20) unit and outdoor unit (A/B/C/D/E) A + B + C + D Total length of piping between all...
Field setting collection function etting mode mode into mode tate Manual defrost function in heating mode - 31 -...
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Running parameter Outdoor Running parameters can be checked by 7 segment display. 7 segment display Digital Display Switch Outdoor control board ● ● ● Decrease Select Increase There are 3 buttons on the digital display board: 1) Select button: Select to display outdoor/indoor unit parameter. "P."...
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Field setting Parameter Descriptions Dual Trio Quattro 1 by 5 Fault codes ● ● ● ● Compressor actual frequency ● ● ● ● Compressor driving frequency ● ● ● ● Compressor target frequency ● ● ● ● Compressor exhaust temperature ●...
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Parameter Descriptions Dual Trio Quattro 1 by 5 ● Unit E fault codes Unit E valve actual opening ● Unit E liquid pipe temperature ● Unit E gas pipe temperature ● Unit E coil temperature ● Unit E ambient temperature ●...
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Control board picture WHP18M2A21S Main control board Description Description Electronic Expansion Valve B AC Power Nin Electronic Expansion Valve A Earth c i r t l e - 35 -...
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WHP18M2A21S Sensor board Maintenance board DIP SWITCH Gas B/Liquid B/Gas A/Liquid A sensor Discharge Sensor/ Defrost Sensor /Coil Sensor /Suction Sensor/ Outdoor Sensor High Pressure Switch Liquid C/ Gas C/Liquid D/Gas D sensor (Invalid for 18K) Sensor Signal to Main Board Select Switch Signal to Mainboard to Indoor Communication signal to main board - 36 -...
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WHP24M3A21S Main control board DIP SWITCH Description Description o i t c t i c t i t l i f c t i & Discharge/defrost/Coil/Suction/Ambient Sensor - 37 -...
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WHP24M3A21S Drive board Description Description & i f i t - 38 -...
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WHP36M4A21S/WHP42M5A21S Main control board DIP SWITCH Description Description Compressor Overheat Protection Switch 4-Way Valve Discharge/Defrost/ Coil/Suction/Ambient Compressor Heater-N Sensor Liquid A/Gas A/ Liquid B/Gas B Sensor Compressor Heater-L Liquid C/Gas C/ Liquid D/Gas D Sensor SI-N Electronic Expansion Valve A SI-D Electronic Expansion Valve B SI-C...
Control mode To prevent freezing caused by too low temperature of indoor evaporator, the air conditioner will implement real-time detection over the indoor coil temperature. If the indoor coil temperature is too low, the compressor will be prohibited from increasing the frequency or decrease the frequency even shut down automatically To prevent system overload caused by excessive pressure in heating operation, the machine will implement real-time detection over the indoor fan-coil temperature:...
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b. Mode conflict The operating mode of outdoor unit is decided by the operating mode of the indoor unit firstly booted. Indoor unit subsequently booted will firstly determine whether own mode is conflict with the outdoor mode. If so, the indoor unit will automatically shut down after three beeps; If there is no conflict, the indoor unit will boot normally.
Troubleshooting Trouble guide Troubleshooting for normal malfunction Troubleshooting Possible Reason of Abnormality How to Deal With 1. Check power supply circuit; 2. Measure insulation resistance to 1. Power supply failure; ground to see if there is any 2. Trip of breaker or blow of fuse; leakage;...
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HOW TO CHECK FAULT CODES 1) 18 model Drive failure indicator V17: Ten digit number V18: Single digit number Main control failure indicator V15: Ten digit number V16: Single digit number Main Control Board 2) 18/24/36/42 models Main control failure Fault code will display on 7 segment display on outdoor control board.
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Fault Possible reasons f or abnormality How to deal with Remarks code - 50 -...
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The following is the fault code table of indoor unit. Table 2 Indoor fault code Fault Possible reasons for abnormality How to deal with Remarks Fault description code 1.1 Check whether there is something blocking the drain hose or the height of the drain hose is too high;...
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Fault Fault description Possible reasons f or abnormality How to deal with Remarks code EE in MCU fails, the unit Indoor EEPROM can run, but the function Replace EE data in MCU. Data 2 fault user has set is ineffective. 1.
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NOTE 1 NOTE 2 NOTE 3 Overload in cooling mode The root cause Corrective measure NOTE 4 Overload in heating mode The root cause Corrective measure - 53 -...
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Drive fault code (18 model) s for a ; ; ; ; ; - 54 -...
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Drive Fault Code (24/36/42 models) Fault Fault description How to deal with Possible reasons for abnormality code - 55 -...
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Fault Fault description How to deal with Possible reasons for abnormality code 1. Voltage input is too low; 1. Check the power supply. Low DC voltage 200V 2. Drive board fault. 2. Change the driver board. Driver board read EE 1.
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Parts INDOOR UNIT WHP07WMA21S WHP09WMA21S - 57 -...
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INDOOR UNIT WHP07WMA21S WHP09WMA21S Part number Description 1906600 Bracket wall 1984201 Baffle 1854439 Base assembly 1555378 Vertical louver 1555381 Holder center 1555385 Holder center 1555387 Holder center 1260259 Step motor 1555386 Guard motor 1555374 Louver 1466014 Cross flow fan assy...
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INDOOR UNIT WHP12WMA21S Part number Description 1906600 Bracket wall 1984201 Baffle 1854439 Base assembly 1555378 Vertical louver 1555381 Holder center 1555385 Holder center 1555387 Holder center 1260259 Step motor 1555386 Guard motor 1555374 Louver 1466014 Cross flow fan assy 1223739 Bearing 1465670 Baffle...
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Indoor unit WHU18CTA21S Part number Description 1913587 Top plate 1416128 Air duct plate 1457336 Fan motor 1509697 Cabinet 1510003 Insulation box 1514478 Pump motor 1515344 Cover 1515168 Drain hose 1416022 Turbo fan 1415899 Drain pan assembly 1416026 Bell-mouth hood 2014260 Electric box 1415950 Electric box cover...
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Indoor unit WHU24CTA21S Part number Description 1913587 Top plate 1416128 Air duct plate 1457336 Fan motor 1509697 Cabinet 1510003 Insulation box 1514478 Pump motor 1515344 Cover 1515168 Drain hose 1416022 Turbo fan 1415899 Drain pan assembly 1416026 Bell-mouth hood 2014260 Electric box 1415950 Electric box cover...
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Indoor unit WHU09DHA21S Part number Description 1969154 Base panel 1969155 Bottom panel 1993005 Drain pan 1995110 Evaporator assembly 1998962 Supporting 1969103 Electric box cover 1996833 Seal panel 1967872 Right side panel 1976778 Float switch 1896665 Thermistor pipe 1858534 Temperature sensor 1992633 Fan plate 1992632...
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Indoor unit WHU12DHA21S Part number Description 1969154 Base panel 1969155 Bottom panel 1993005 Drain pan 1995110 Evaporator assembly 1998962 Supporting 1969103 Electric box cover 1996833 Seal panel 1967872 Right side panel 1976778 Float switch 1896665 Thermistor pipe 1858534 Temperature sensor 1992633 Fan plate 1992632...
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Indoor unit WHU18DHA21S Part number Description 1969208 Base panel 1969213 Bottom panel 1993004 Drain pan 1995617 Evaporator assembly 1998962 Supporting 1969103 Electric box cover 1968772 Seal panel 1967872 Right side panel 1976778 Float switch 1896665 Thermistor pipe 1858534 Temperature sensor 1992634 Fan panel 1992632...
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OUTDOOR UNIT WHP18M2A21S Part number Description Part number Description Soundproof cotton 1844024 Fan guard 1948346 2091948 Intake grille 1854710 Tube electric heater Mounting plate 1263647 2083031 1559520 Propeller fan blade 2083034 Mounting plate Base holder 1859837 DC motor 2080343 1963835 Motor bracket 1928912 Crankcase heater...
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OUTDOOR UNIT WHP24M3A21S Part number Description Part number Description 2118361 Fan guard 1521397 1/4 stop valve assy 2118319 Front panel 1521423 3/8 stop valve assy 1469450 Left guard filter 1985758 Base parts 1382782 Mounting plate 2008554 Mounting plate 1231108 1993782 Compressor 1899961 Propeller fan 2025800...
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OUTDOOR UNIT WHP36M4A21S Part number Description Part number Description 1556829 Guard filter 1998740 Bypass tube assembly 1400459 Top panel 1393892 Gas-liquid separator 1889202 Motor bracket 2000141 Compressor 1498534 DC motor 1999752 S tube assembly 1947347 Propeller fan blade 2025799 Soundproof cotton 1398867 Welding hex nuts 2001557...
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OUTDOOR UNIT WHP42M5A21S Part number Description Part number Description 2025349 Bypass tube assembly 1556829 1556829 Guard filter Guard filter 1998740 Bypass tube assembly 2083541 Gas-liquid separator 1400459 1400459 Top panel Top panel 1393892 Gas-liquid separator 2000141 Compressor 1889202 Motor bracket 1889202 Motor bracket 2000141...
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Accessories Wall mounted type ¢ Models: WHP07WMA21S, WHP09WMA21S, WHP12WMA21S, WHP18WMA21S, and WHP24WMA21S Part name Q’ty Part name Q’ty Remote controller instructions Drain joint rubber seal Use and installation instructions Flare nuts Remote controller Bag of wall anchors and screws Remote controller holder...
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Outdoor unit ¢ Models: WHP18M2A21S, WHP24M3A21S, WHP36M4A21S,and WHP42M5A21S Part name Q’ty Part name Q’ty Valve adapter-2 3/8 in to 5/8 in (9.52 mm to 15.88 mm) Use and installation instructions (For 36 and 42 model) Valve adapter-3 1/4 in to 3/8 in (6.35 mm to 9.52 mm) Drain joint (For 36 and 42 model) Valve adapter-1...
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Questions and answers
Why is the inside unit flashing error code 36 on 2of the 3 heads and the 1 head it's not flashing on is cooling?