Do you have a question about the V16 and is the answer not in the manual?
Questions and answers
Madge McDonald
April 23, 2025
How do you keep it from going in a circle? Mine stayed in a very small are, despite there being no obstacles nearby
1 comments:
Mr. Anderson
May 11, 2025
To prevent the Supersonic V16 from moving in a circle, clean the side brushes and the universal wheel regularly. Hair or dirt wrapped around the side brush or universal wheel can cause abnormal movement or steering issues. Clean the side brush every 1–2 weeks and the universal wheel every 2–3 weeks, removing any tangled hair or debris.
Safety information Warnings Please read all safety instructions carefully before operating your robot. Please keep the instruction manual for future reference. Please pay attention to all warnings in your device, including battery, charging base and instruction manual. Please follow the instruction manual for all operations. Use restrictions Please use this product strictly in accordance with the instruction manual.
Safety information Do not use corrosive liquid wipe products Do not use water to wash or corrode the liquid to wipe any position of the product, in order to avoid damage to the internal electronic components and appearance of the product. Do not use wet cloth / wet hand to wipe the charging base Do not wipe or clean the charging base with a wet cloth or wet hands.
Safety information Precautions Due to the different household environment, the robot may miss some area during a cleaning process.In order to achieve the best cleaning effect, it is recommended to use it daily and remove some unfriendly environmental obstacles for the device. Wires that are scattered on the ground Please hide the tassel side of the carpet or directly put the product...
Product Robot Auto Spot Recharge Blue : standby / normal Red : fault prompt Status light Yellow : low battery Yellow/Blue flashes: charging status Control panel Dust bin Power on/off Control panel Side brush Universal wheel Anti drop sensor Anti drop sensor Anti drop sensor Driving wheel Driving wheel...
Product Charging base Power signal light Signal transmission area Docking AC:100-240V Power adapter Power port Dust bin Buckle Primary filter Dust bin HEPA filter Water tank(Optional) vent hole Water filling hole Belt buckle Belt buckle Belt buckle...
Operating Remote control Suction mode 1. Power button 2. Arrow buttons 3. Edge cleaning 4. Sunction mode 5. Auto recharge 6. Mute Silence / Standard / Super 7. Auto cleaning 8. Spot cleaning 9. Random cleaning Preparation before use After you receive this product, please complete the following steps before use. Install the side brushes for the robot.
Operating Place the charging base against the wall, Fully charge the robot. reserve a space of more than 1 meter in radius; 1. The charging base is recommended to be placed on the open floor of a room with a larger area and usually the most need to be cleaned. 2.
Function description Automatic cleaning Press the “ ” button on the robot or remote control to start automatic cleaning; Robot uses a preset cleaning process, and the path is neat and orderly, get higher efficiency cleaning. Tips: It is recommended that the robot start the cleaning while it's on the charging base. By this way, the robot will mark the charging base position, whenthe cleaning task is comp- leted orwhen return to charging base, the robot can quickly return to the charging base.
Function description Recharge Auto recharge When the cleaning finished, robot will automatically return to recharge Whenever the battery is lower then 20%, robot will automatically return to charge; When the robot start at the charging base, When it needed tobe charge, robot can quickly return to recharge.
Function description Spot cleaning Edge cleaning Press the button“ ”to start edge Press “ ” button on the robot cleaning; Cleaning trash along the edge or remote control to start spot cleaning; accurately and steadily. use spiral (1.2 m) spot cleaning method. Virtual wall(optional accessory)...
Maintenance Main brush cleaning It is recommended to clean once a week, replace every 6-12 months The main brush is the main component of the cleaning parts,it can not only roll up the garbage, but also clean the dust on the floor. Regularly clean the rolling brush can keep the cleaning ability of the device.
Maintenance Side brush cleaning It is recommended to clean up every 1-2 weeks The side brush mainly collects garbage and sweeps the corners, which can widen the cleaning range, but it is easy to wrap the hair and cause the side brush to work abnormally. The side brush should be cleaned regularly.
Maintenance Dust bin / Filter cleaning It is recommended to clean the dust box before each cleaning. Filter It is recommended replace every 3-6 months. The dust bin is made of high- strength transparent resin, which is environmentally- friendly. Please check the dust bin before cleaning every time, and clean the dust bin in time to ensure the cleaning effectiveness.
Water tank and mop Install water tank and mop Power off Wet the mop Power off the main device first Soak the mop,then squeezed excess water. Paste the mop Fill the tank with water Paste the dry mop on the water tank, Open the water tank plug, slowly inject fasten the elastic band, and smooththe water and close the softrubber plug...
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Water tank and mop Maintenance of water tank and mop Turn off the power, lift the main engine, Take off the mop turn down and take out the water tank; Clean the mop with water Pour out the remaining water in the tank Dry the mop and water tank for Wipe the water on the tank...
Troubleshooting & Accessories List Troubleshooting Troubleshoot the robot when the following abnormalities occurs. likely cause and solution for reference Problems The power switch of the robot is not turned on,please turn it on first; Can not power on Maybe battery is too low, please charge the robot first. There maybe something stuck in the brush, Abnormal noise when please clean the brush;...
Need help?
Do you have a question about the V16 and is the answer not in the manual?
Questions and answers
How do you keep it from going in a circle? Mine stayed in a very small are, despite there being no obstacles nearby
To prevent the Supersonic V16 from moving in a circle, clean the side brushes and the universal wheel regularly. Hair or dirt wrapped around the side brush or universal wheel can cause abnormal movement or steering issues. Clean the side brush every 1–2 weeks and the universal wheel every 2–3 weeks, removing any tangled hair or debris.
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