Quality Water Treatment SoftPro ELITE Installation Manual
  1. Manuals
  2. Brands
  3. Quality Water Treatment Manuals
  4. Water Dispenser
  5. SOFTPRO ELITE
  6. Installation manual

Quality Water Treatment SoftPro ELITE Installation Manual

Hide thumbs Also See for SoftPro ELITE:
Table of Contents

Advertisement

Quick Links

Welcome
Dear Friend,
From all of us here at Quality Water Treatment, welcome to the family!
You made a great choice with the purchase of your new SoftPro system. We highly
recommend it along with our thousands of happy customers.
As an industry-leading company, Quality Water Treatment prides itself on supporting and
advising our valued customers on water treatment solutions for over 30+ years.
Your SoftPro Water Softener system has a Limited Lifetime Warranty, and the Quality
Water Treatment experienced support staff is happy to help you and/or your installer.
For questions or comments, please reach out to us.
With Kind Regards & Many Thanks,
Craig "The Water Guy" Phillips
President& Proud Founder
Quality Water Treatment, Inc.
QualityWaterTreatment.com
866-278-4130
help@qualitywatertreatment.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SoftPro ELITE and is the answer not in the manual?

Questions and answers

Related Manuals for Quality Water Treatment SoftPro ELITE

Summary of Contents for Quality Water Treatment SoftPro ELITE

  • Page 1 Welcome Dear Friend, From all of us here at Quality Water Treatment, welcome to the family! You made a great choice with the purchase of your new SoftPro system. We highly recommend it along with our thousands of happy customers.
  • Page 2 SOFTPRO INSTALLATION GUIDE SOFTPRO ELITE WATER SOFTENER INSTALLATION GUIDE FOR UPFLOW & DOWNFLOW MODELS ©2022 SoftPro Water Systems. All rights reserved.
  • Page 3 This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication. Quality Water Treatment, Inc. reserves the right to change the specifications referred to in this literature at any time, without prior notice.

  • Page 4: Table Of Contents

    SOFTPRO INSTALLATION GUIDE TABLE OF CONTENTS HOW YOUR WATER SOFTENER WORKS ..........................6 BEFORE INSTALLATION ............................... 7 GENERAL INSTRUCTIONS ................................ 9 Unpacking and Inspecting Your New System ........................9 Shipment FAQ ................................. 9 Items Included ................................10 General Water Softener Treatment setup ..........................11 a) City Water Treatment Setup ............................
  • Page 5 SOFTPRO INSTALLATION GUIDE 5) ....................................23 Start-Up & Program the New Softener ......................... 23 1) Assemble the new Water Softener ........................... 23 A) Brine Tank Assembly ..............................23 B) Softener (Mineral) Tank Assembly ........................... 25 C) Control Valve Installation ............................26 D) Bypass Valve Installation ............................

  • Page 6: How Your Water Softener Works

    SOFTPRO INSTALLATION GUIDE HOW YOUR WATER SOFTENER WORKS WHY WATER GETS HARD AND HOW IT IS SOFTENED All the freshwater in the world originally falls as rain, required to remove this type of iron. Applies to snow, or sleet. Surface water is drawn upward by the private well or surface water applications only.

  • Page 7: Before Installation

    Minimum water pressure required at the Softener tank inlet is 30 psi. If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to ©2020 Quality Water Treatment. All rights reserved.
  • Page 8 SOFTPRO INSTALLATION GUIDE  Subjecting Softener freezing The pumping rate of your well pump must at temperatures above 43°C (110°F) will void the least equal the required backwash flow rate of warranty. your model. MANUAL WATER BYPASS LOCATE WATER TREATMENT EQUIPMENT CORRECTLY In case of an emergency such as softener maintenance, Select the location of your softener tank with care.

  • Page 9: General Instructions

    SOFTPRO INSTALLATION GUIDE GENERAL INSTRUCTIONS Below are the installation instructions to get you up and UNPACKING AND INSPECTING YOUR running in no time. We highly recommend that you NEW SYSTEM follow along in our simple installation videos. Your new SoftPro water softener system will include the Typical Install Times: following items.

  • Page 10: Items Included

    SOFTPRO INSTALLATION GUIDE Contact Support: ● For 80,000 and Larger Grain Capacity Tanks The resin will be partially loaded. Additional Web link: https://qualitywatertreatment.com/support resin will be included in your shipment. Email Address: Help@QualityWaterTreatment.com ITEMS INCLUDED SoftPro Control Valve (packed inside the brine tank) Mineral Tank with Preloaded Media and Pre- installed Distributor Tube...

  • Page 11: General Water Softener Treatment Setup

    SOFTPRO INSTALLATION GUIDE GENERAL WATER SOFTENER TREATMENT SETUP The following shows common setups for A) city water, and B) well water sources. These system setups include optional additional filter options. A) CITY WATER TREATMENT SETUP ©2022 SoftPro Water Systems. All rights reserved.

  • Page 12: B) Well Water Treatment Setup

    SOFTPRO INSTALLATION GUIDE B) WELL WATER TREATMENT SETUP ℹ Treated/ Untreated Water Hose Bib Options: If you want filtered, soft water access, you can install a tee fitting, hose bib and plumbing after the softener. Soft water uses include washing cars and pets. You can also install an untreated prior to flowing into the treatment system.

  • Page 13: Metal Pipe Grounding General Information

    SOFTPRO INSTALLATION GUIDE METAL PIPE GROUNDING GENERAL INFORMATION Do you have existing copper water pipes? Prior to a new installation of the water softener, in all cases where metal pipe was originally used and is later interrupted by poly pipe or the bypass valve or by physical separation, an approved ground clamp with no less than #6 copper conductor must be used for grounding continuity, to maintain proper metallic pipe bonding.

  • Page 14: Drain Connection General Guide

    SOFTPRO INSTALLATION GUIDE DRAIN CONNECTION GENERAL GUIDE NOTE: Do not remove the pre-installed drain port hose barb fitting from the SoftPro control valve. This houses a required flow restrictor and must be used. Refer to the appropriate drain type. This guide is intended for as a general reference. Your specific installation may vary from this guide. Proper draining function may require an adequate air gap to prevent the possibility of wastewater being back-siphoned into the treatment system.

  • Page 15: C) Floor Drains

    SOFTPRO INSTALLATION GUIDE If drainpipe is connected directly to the softener loop, this will also be cut to attach the softener drain tube  directly. Use a hose clamp to secure the drain tube to the drain port and the drainpipe. Note: If the drainpipe is plumbed to a washing machine drainpipe, be sure to also uncap the drain line at the discharge side.

  • Page 16: D) Washing Machine Drain

    SOFTPRO INSTALLATION GUIDE D) WASHING MACHINE DRAIN: Install water softener drain lines with the washing machine line. You may opt to use an air gap kit (not included). ©2022 SoftPro Water Systems. All rights reserved.

  • Page 17: E) Laundry Tub/ Sink

    SOFTPRO INSTALLATION GUIDE E) LAUNDRY TUB/ SINK: Drain directly into the open sink bowl. F) SANITARY SEWER LINE: If draining to an existing closed sewer line, then install a P-trap with a riser. Make sure there is the appropriate air gap or use an air gap kit.
  • Page 18 SOFTPRO INSTALLATION GUIDE MINIMUM AIR GAP REQUIREMENT: Waste connections or drain outlet shall be designed and constructed to provide for connection to the sanitary waste system through an air gap of a minimum of 2 times the drainpipe diameter, or 1 inch (22 mm) in diameter. Abide by whichever is larger.

  • Page 19: New Install Plumbing Guide

    SOFTPRO INSTALLATION GUIDE NEW INSTALL PLUMBING GUIDE Refer to the appropriate new installation scenario. This guide is intended as a general reference. Your specific installation may vary from this guide. A. NEW INSTALL WITH A PRE-PLUMBED WATER SOFTENER LOOP B. NEW INSTALL ON A WATER HEATER LOOP C.

  • Page 20: B) New Install With A Water Heater Loop

    SOFTPRO INSTALLATION GUIDE Identify and label the inlet (supply), and the outlet plumbing pipes. To identify the inlet (supply pipe), very slightly, turn open the water main supply to identify which pipe is the  water supply line. The pipe with water flowing out (supply side), should be labelled: “INLET”. Label the other pipe: “OUTLET”.

  • Page 21: C) New Install By Re-Routing A Home's Water Supply Line

    SOFTPRO INSTALLATION GUIDE To identify the inlet (supply pipe), very slightly, turn open the water main supply to identify which pipe is the  water supply line. The pipe with water flowing out (supply side), should be labelled: “INLET”. Label the other pipe: “OUTLET”.

  • Page 22: D) New Install For Private Well Water

    SOFTPRO INSTALLATION GUIDE D) NEW INSTALL FOR PRIVATE WELL WATER NOTE: THE WATER SOFTENER MUST BE INSTALLED AFTER THE PRESSURE TANK. The softener will not operate properly if installed before the pressure tank. Shut-off the power off to the well pump. Switch-off the breaker to the hot water heater.

  • Page 23: Quick Install Overview

    SOFTPRO INSTALLATION GUIDE QUICK INSTALL OVERVIEW ASSEMBLE PREPARE THE REMOVE THE INSTALL THE START-UP & THE NEW INSTALL EXISTING PROGRAM SOFTENER AREA SOFTENER SOFTENER THE NEW SOFTENER Assemble the Prepare the If applicable. Connect the softener and brine plumbing, drain Skip this step if this plumbing.
  • Page 24 SOFTPRO INSTALLATION GUIDE Remove the white brine well cap from the brine well (the long, white vertical tube) to gain access to the brine valve. This is where you will connect the black brine line tube to the safety float assembly. Connect the 3/8”...

  • Page 25: B) Softener (Mineral) Tank Assembly

    SOFTPRO INSTALLATION GUIDE Feed the brine line tube from the inside and out through the brine tank. (Later, the brine line tube will connect direct to the softener control valve.) B) SOFTENER (MINERAL) TANK ASSEMBLY NOTE ON DELIVERED PACKAGE OREIENTATIONS: It is acceptable (and common) for the softener tank to arrive on its side or upside-down.

  • Page 26: C) Control Valve Installation

    SOFTPRO INSTALLATION GUIDE NOTE: Water softeners larger than a 64,000 grain capacity are partially pre-loaded with resin. These systems will require loading the additional resin as shipped. Please see the following loading instructions: 1) Remove the spill cap from the top of the softener tank. 2) Cap, plug or tape to cover the cover the top opening of the distribution tube or “D-tube”...
  • Page 27 SOFTPRO INSTALLATION GUIDE Install the control valve to the softener tank as follows. a. Place the top of the distribution tube (white pipe located in the tank) through the bottom center of the upper basket cone. b. Then screw on the softener control valve assembly onto the tank. ...

  • Page 28: D) Bypass Valve Installation

    SOFTPRO INSTALLATION GUIDE D) BYPASS VALVE INSTALLATION Once the softener control valve is installed, install the bypass valve into the back of the control valve. Pull out the four large red clips from the back of the bypass valve. Set the four red clips aside. Attach the bypass valve to the control valve.

  • Page 29: Prepare For The Installation Of The New Water Softener

    SOFTPRO INSTALLATION GUIDE Do not use pipe dope or plumbers’ putty. This can damage the plastic fittings. Then slide both elbow connection adapters into the bypass valve. Then re-install the remaining two red clips to lock in place. Gently tug on the clips to make sure they are locked into place. Make sure that the bypass valve is set to the bypass position.

  • Page 30: Replacing An Existing Water Softener

    SOFTPRO INSTALLATION GUIDE Shut-off the main water supply.  Close the water main shut-off valve to the home. It is usually located in the front of the property.  Alternatively, if you have a shut-off valve as water enters home (usually a ball or gate valve in the front of the building), then you can opt shut-off the home water supply there.
  • Page 31 SOFTPRO INSTALLATION GUIDE Examples of some different types of bypass valves: Bypass valve models may vary by manufacturer (examples below). The bypass valve is attached at the rear of the water softener control valve. It is where the pipe (copper, PEX, PVC, CPVC) connects to the water softener pipe.
  • Page 32 SOFTPRO INSTALLATION GUIDE Disposal: Dispose unusable salt or potassium chloride properly into the garbage. Do not dispose onto lawns, gardens, plants, or trees, etc. Disconnect & remove the old brine tank. a. Disconnect brine tube line from the softener control valve. b.

  • Page 33: Connect The New Water Softener

    SOFTPRO INSTALLATION GUIDE 4) CONNECT THE NEW WATER SOFTENER Position the water softener tank assembly in front of the plumbing. Optional Treated and/or Untreated Water Bib Installation If an additionally hose bib is desired, please install the appropriate hose bibs at this time. Connect the inlet (supply side) and outlet plumbing lines to the softener bypass valve.
  • Page 34 SOFTPRO INSTALLATION GUIDE a. Common drains include: existing softener drain, floor drain, laundry tub/ sink, sanitary sewer line and washing machine drain. Attach the brine line tube to the control valve. a) Position the brine tank in place. b) Slip the brine tube through the nut with nut threads facing the tube end. c) Insert the plastic sleeve into the brine tube.
  • Page 35 SOFTPRO INSTALLATION GUIDE The softener system plumbing is now complete. ©2022 SoftPro Water Systems. All rights reserved.

  • Page 36: Initial Water Softener Start Up

    SOFTPRO INSTALLATION GUIDE 5) INITIAL WATER SOFTENER START UP Add 3 gallons of water to the brine tank. Add 1 to 3 bags of salt (or potassium chloride) to the brine tank. NOTE: This can be added later but before the first regeneration cycle. Salt Type Recommendation: Salt pellets are recommended, but extra coarse salt is acceptable.

  • Page 37: Programming Your Valve

    SOFTPRO INSTALLATION GUIDE Bypass handles (red) may initially be stiff to turn. You may opt to use the included Allen wrench as leverage to open the bypass valves. Simply insert the wrench into the top of each red handle and slowly turn open. Initial cleaning of the softener mineral tank.

  • Page 38: Set Water Hardness

    SOFTPRO INSTALLATION GUIDE 3. Use the UP and DOWN arrows to select the appropriate Date, Month, Year and Time. 2. Select DOWN arrow to select Hardness setting 4. Press SET after each selection to move to the next field. 3. Press SET to input your water hardness. Input the water hardness in grains per 5.
  • Page 39 SOFTPRO INSTALLATION GUIDE 5. Use UP and DOWN arrows to select the appropriate hardness (GPG) levels. 6. Press SET to complete the setting 7. Press MENU to return to the home screen. ©2022 SoftPro Water Systems. All rights reserved.
  • Page 40 SOFTPRO INSTALLATION GUIDE SET REFILL RATE 1. Press MENU to return to home screen 6. Press DOWN arrow to select Refill Rate 2. Press DOWN arrow until you get Main Menu 7. Press SET 3. Press SET For City Water Source: Set the Refill Rate to “0.2”.
  • Page 41 SOFTPRO INSTALLATION GUIDE 10. Press MENU to return 4. Press DOWN arrow until you get Advanced Menu 5. Press and hold SET till it beeps For City Water: Set BW/ Rinse Override 1. Press MENU to return to home screen 6.
  • Page 42 SOFTPRO INSTALLATION GUIDE 8. Use UP and Down arrow to set it to ON 13. Press MENU to return 9. Once ON is highlighted, press SET 14. Use DOWN arrow to highlight Rinse 10. Once you SET to ON, Backwash is highlighted.
  • Page 43 SOFTPRO INSTALLATION GUIDE 17. Press MENU until you are back on the main screen 5. Press and hold SET till it beeps For Well Water: Set BW/ Rinse Override 1. Press MENU to return to home screen 6. Press DOWN arrow until you get BW/Rinse Override 2.
  • Page 44 SOFTPRO INSTALLATION GUIDE 9. Once OFF is highlighted, press SET 10. Press MENU until you are back on the main screen Congratulations! You have completed the installation of your new water softener system. ©2022 SoftPro Water Systems. All rights reserved.

Table of Contents