UniData Communication Systems Neon 2000 Series Manual

Remote terminals
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This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules in the U.S.A. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
This equipment has been tested for compliance with European regulations as follows:
Application of Council Directive:
2004/108/EC
Standards to which Conformity is declared:
EN-61000-6-1:2001
EN-61000-4-2:1995
EN-61000-4-3:1995
EN-61000-4-4:1995
EN-61000-4-6:1996
ENV-50204:1995
Any changes or modifications to this equipment not expressly approved by the manufacturer Unidata Pty Ltd could void the
user's authority to operate this equipment.
Revision History
File name/Revision
Unidata Manual - Neon 2000 Family Remote Terminals and
Modules issue 4.0
Unidata Manual - 2018F Inmarsat NRT Family - 28 05 2015.docx
Unidata Manual - 2018F Inmarsat NRT Family – 09 06 2015.docx
Copyright © Unidata Pty Ltd 2000-2013. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any spoken or computer language, in any form or by any means.
Electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without prior written permission of Unidata Pty
Ltd 40 Ladner St, O'Connor Western Australia 6163.
Manual
Neon 2000 Family
Neon Remote Terminals (NRT)
2018F Inmarsat Family
Date
Author & Change Details
25/09/2013
MP – Reformat for web site
PC – Major Update
28 05 2015
09 06 2015
PC – Reviewed
Checked/
approved

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Summary of Contents for UniData Communication Systems Neon 2000 Series

  • Page 1 Manual Neon 2000 Family Neon Remote Terminals (NRT) 2018F Inmarsat Family This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules in the U.S.A. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 2: Table Of Contents

    Manual – 2018F Inmarsat Family NRTs TABLE OF CONTENTS 1.0  Neon Technology and Modules Overview ................ 3      Neon Remote Terminals ..................... 4     Typical Neon Measurement System ................... 5     The Internet ......................... 5     Satellite Packet Data Service ....................
  • Page 3 Manual – 2018F Inmarsat Family NRTs References This manual should be read in conjunction with the associated StarlogV4 User Manual which describes the setting up of logging schemes for NRT terminals as well as all other Unidata Data loggers. This manual should also be read in conjunction with the Neon Server Documentation which is available in PDF form from the Unidata web site and is also available as help screens within the Neon Server system.
  • Page 4: Neon Technology And Modules Overview

    Manual – 2018F Inmarsat Family NRTs NEON TECHNOLOGY AND MODULES OVERVIEW Neon is a system for collecting measurements from field instruments and transmitting the measurements to a central system for data recording, analysis, reporting and data transfer to other external systems. The Neon system also provides facilities for data collection, analysis, reporting and field measurement equipment and management within specified areas as defined by the system.
  • Page 5: Neon Remote Terminals

    Manual – 2018F Inmarsat Family NRTs Neon Remote Terminals There is a range of different Neon Remote Terminals available. This manual confines itself to presenting details of the Inmarsat family of NRTs. While the models may be different, and the interfaces available in various models are different, the basic operation of all Neon Terminals and Modules is the same.
  • Page 6: Typical Neon Measurement System

    Manual – 2018F Inmarsat Family NRTs Typical Neon Measurement System The figure above is an example of a Neon installation showing an NRT connected to a Water Level Instrument. Every day the NRT will send, via the Inmarsat satellite network to the Neon server, a “packet”...
  • Page 7: Nrt Internal Architecture

    Manual – 2018F Inmarsat Family NRTs NRT Internal Architecture The NRT Internal architecture is shown below. It contains two discrete sections, A LOGGER section where the terminal connects to the field transducers and the logging scheme, scan rates and diagnostics are managed. The StarlogV4 support software allows a user to generate a logger scheme which defines transducer information, logging scan rates, logger interval etc and various engineering unit definitions.
  • Page 8: Summary Of Neon Remote Terminals

    Manual – 2018F Inmarsat Family NRTs SUMMARY OF NEON REMOTE TERMINALS Neon Remote Terminals (NRT units) are small, ultra-low power microprocessor-based devices designed to collect data from data loggers and SDI-12 instruments. This data is then sent via Cellular Networks or Satellite packet data to a Neon server on a programmed schedule or as required for alerts.
  • Page 9: 2018F Neon Remote Terminal - Ethernet With M2M Modem

    Manual – 2018F Inmarsat Family NRTs 2018F Neon Remote Terminal – Ethernet with M2M Modem The 2018F Ethernet NRT with M2M Satellite Modem is a small self-contained metal cased Neon Remote Terminal that communicates with the Neon server via the Inmarsat satellite network.
  • Page 10: Nrt Led Indicator

    Manual – 2018F Inmarsat Family NRTs NRT LED INDICATOR The simplest indicator is the red LED which is visible in the window of the unit. On first power on the LED will be brightly on (not flashing) for 10 seconds indicating the unit is in the process of being reset.
  • Page 11: Satellite Airtime Resellers

    Manual – 2018F Inmarsat Family NRTs SATELLITE AIRTIME RESELLERS Inmarsat airtime needs to be purchased from one of the many Inmarsat resellers in Australia. Unidata can assist in discussing requirements with airtime providers. Unidata does not recommend any particular one. Unidata purchases airtime from the highest tier reseller and they are the most likely to offer the best airtime pricing.
  • Page 12: Inmarsat Nrt Satellite Antenna Pointing

    Manual – 2018F Inmarsat Family NRTs INMARSAT NRT SATELLITE ANTENNA POINTING Inmarsat satellites are geostationary satellites that appear to not move in the sky. This means that provided the satellite antenna is correctly pointed, NRT access to an Inmarsat satellite is essentially guaranteed. Inmarsat M2M satellite modem antennas are very directional in order to achieve high gains and therefore better signal strength.
  • Page 13 Manual – 2018F Inmarsat Family NRTs Another method of pointing the satellite antenna is to use the Hughes M2M modem’s built in web interface. The Hughes M2M modem has an inbuilt GPS receiver, so provided that the modem has a GPS fix, it will display the received signal strength and the optimal antenna elevation and azimuth.
  • Page 14: Sim Card Installation

    Manual – 2018F Inmarsat Family NRTs SIM CARD INSTALLATION This procedure describes the installation of a data SIM into Hughes satellite modem. When the Unidata satellite system is delivered to site it may be necessary for the commissioning personnel to fit the data SIM card. This is a simple process and will be described below with the aid of several pictures.
  • Page 15 Manual – 2018F Inmarsat Family NRTs Unscrew the mounting hardware to release the Hughes satellite modem. The mounting hardware may not always be the same in the above photo. Locate the SIM card cover and remove screw to access the SIM card holder. Be careful not to pull on any connected cabling.
  • Page 16 Manual – 2018F Inmarsat Family NRTs Hughes modem with the SIM card cover removed. Insert the SIM card with the notch orientated as above. Unidata Manual - 2018F Inmarsat NRT Family - 09 06 2015.docx Page 15...
  • Page 17 Manual – 2018F Inmarsat Family NRTs Ensure the SIM card is fully seated in the holder as in the picture above. Re-assemble the system using a reverse of the above procedure. Ensure all cabling is still intact and that no wires have been pulled out of their connectors. Once the satellite modem is mounted back into position, the system set up and commissioning documentation can be followed.
  • Page 18: Nrt Installation

    Manual – 2018F Inmarsat Family NRTs NRT INSTALLATION The following section provides guidance through the steps needed to bring these Satellite telemetry systems on line in the field to commission Neon Remote Terminal systems. Normally an NRT would have been initialised in the Unidata factory as part of the system manufacturing process and would already be set up on a Neon Server.
  • Page 19: Connect And Turn On Power

    Manual – 2018F Inmarsat Family NRTs Connect and Turn ON Power Turn on Power to the NRT and Hughes satellite modem. The NRT Power switch will usually be a DIN rail mounted switch. Check that the red LED light is lit on the grey terminal, this will indicate the satellite unit has 24 Volts power.
  • Page 20: Point The Inmarsat Antenna

    Manual – 2018F Inmarsat Family NRTs Point the Inmarsat Antenna The Inmarsat antenna is directional and must be pointed in the right direction. Refer to section 5.0 for details. Confirm Satellite Connection When initially powered on or reset, the Hughes Modem’s three green LEDs will progress through a sequence of flashing and solid lights.
  • Page 21: Initialise The Nrt

    Manual – 2018F Inmarsat Family NRTs Initialise the NRT Resetting the NRT should ordinarily initialise the NRT onto a Neon server. Hold the NRT Reset button in for 10 seconds and then release the button. The NRT’s red LED (visible through clear window) should initially show a solid red light for 10 seconds and then follow the sequence in the table below.
  • Page 22: Confirm Nrt Has Completed Its Initialisation

    Manual – 2018F Inmarsat Family NRTs Confirm NRT has completed its Initialisation The commissioning field staff should ring Unidata to confirm that data is being delivered into the Neon server. The NRT’s red LED will repeat the sequence in the table in the previous section every comms interval (typically every 5 minutes) according to the communications frequency configured on the Neon server.
  • Page 23: Attaching An External Power Supply

    Manual – 2018F Inmarsat Family NRTs ATTACHING AN EXTERNAL POWER SUPPLY This section describes the procedure for attaching an external power supply to the NRT. Remove the cover of the weatherproof enclosure and remove the NRT if a weatherproof enclosure is provided. Rubber self-sealing glands are provided in the base of the weatherproof enclosure for external wiring connections.
  • Page 24: Nrt Power Requirements

    Manual – 2018F Inmarsat Family NRTs NRT POWER REQUIREMENTS Internal Power The 2018 family of NRTs require external power. However, internal Lithium batteries may be fitted to maintain the NRT’s logging functionality if external power is lost. Keep in mind that loss of external power might also prevent collection of data due to coincidental loss of power to the instrumentation and external sensors.
  • Page 25: Troubleshooting

    Manual – 2018F Inmarsat Family NRTs 10.0 TROUBLESHOOTING 10.1 NRT Not Communicating With Neon Server Possible Causes  Neon Remote Terminal Unit has a power problem.  Ethernet connection between Neon Remote Terminal Unit and Hughes modem is poor or disconnected. ...
  • Page 26 Manual – 2018F Inmarsat Family NRTs The red LED light will start flashing brightly in the front panel window for approximately 2 to 3 minutes, following the sequence on page 20. This indicates that the Neon System is initialising. After initialisation has completed the red LED will flash dimly every 5 seconds to indicate that the system is scanning its inputs and operating normally.
  • Page 27: Check Hughes Connection Status And Signal Strength

    Manual – 2018F Inmarsat Family NRTs 10.2 Check Hughes Connection Status and Signal Strength The laptop’s Ethernet port must first be configured to obtain an IP address automatically from the Hughes modem, which is configured to issue IP addresses using DHCP. On Windows 7, the TCP/IPv4 Properties can be accessed from Control Panel ->...
  • Page 28 Manual – 2018F Inmarsat Family NRTs Unplug the Ethernet cable from the Hughes satellite modem and connect the Hughes satellite modem to the laptop’s Ethernet port using an Ethernet cable. Open a Web Browser and enter the IP address 192.168.1.35 into the address bar. Click on the Connections button at the top of the screen to open the Hughes modem’s Manage Contexts page.
  • Page 29 Manual – 2018F Inmarsat Family NRTs Check for Global IP under Connections > Manage Contexts if in Narrow Beam mode Unplug the laptop’s Ethernet cable from the Hughes satellite modem and re-plug the Ethernet cable from the NRT back into the Hughes satellite modem. Unidata Manual - 2018F Inmarsat NRT Family - 09 06 2015.docx Page 28...

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