Do you have a question about the Etekcity ESF-551 and is the answer not in the manual?
Questions and answers
Susan murrell
April 2, 2025
My smart scale only calculated weight
1 comments:
Mr. Anderson
April 2, 2025
The Vesync Etekcity ESF-551 smart scale calculates only weight on the scale display. Additional measurements like BMI and body fat are shown in the VeSync app if the scale is connected to it.
Table of Contents Package Contents Specifications Safety Information Function Diagram Display Diagram Before First Use VeSync App Setup Using the Smart Scale Maintenance Common Display Codes Troubleshooting FCC Statement Limited One-Year Warranty Customer Support...
Specifications Weight Capacity 400 lb / 180 kg / 28 st ≤10 kg 0.05 lb / 0.02 kg Increments ≤180 kg 0.1 lb / 0.05 kg Weight Units lb / kg / st Platform Tempered glass Battery 3 x 1.5V AAA batteries Auto-Off 5 / 10 / 30 seconds Dimensions 11 x 11 x 1.1 in / 28 x 28 x 2.9 cm Operating System iOS...
READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional.
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• The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement. • Place the scale on a hard, flat surface to avoid tipping. • To weigh safely and accurately, stand with your feet shoulder- width apart while on the scale.
Before First Use Open the battery compartment on the underside of the scale. Remove the included AAA batteries. Remove the plastic insulator strip from the battery compartment. Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals. 1.5V - AAA 1.5v - AAA Push and Lift...
To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store ® or Google Play Store. Note: • This scale uses the VeSync app, not the VeSyncFit app. • For Android users, you may need to select “Allow” to use VeSync.
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Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.
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Creating a User If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user. Note: •...
Note: • To switch between pounds (lb), stone (st), and kilograms (kg), open the VeSync app and select the weight unit in the Device Settings menu. • To see measurements besides weight, you must connect the scale to the VeSync app (see page 9).
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Continue standing on the scale until the digits on the display flash 3 times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, additional results (such as BMI, body fat, etc) will show in the app. [Figure 1.2]...
Maintenance Calibrating the Smart Scale A. If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results. Place the scale on a hard, flat surface. Step on the scale with 1 foot until digits appear on the display, then step off.
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Cleaning the Smart Scale Use a slightly damp cloth to clean the surface of the • scale, followed by a soft, dry cloth to wipe away any remaining moisture. Do not use chemical or abrasive cleaning agents to • clean the scale. Replacing the Batteries The display will show “...
• Make sure your phone’s operating system is running on iOS 10.0+ or Android 5.0+. • Close and relaunch the VeSync app. Make sure you’re using the latest version. • Make sure your phone has Bluetooth turned on. For Android users, make sure your Location is turned on as well.
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My scale will only measure my weight, not my body fat or other metrics. • Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app.
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Attributions iOS is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple App Store is a trademark of Apple Inc. Android and Google Play are trademarks of Google LLC. The Bluetooth ®...
Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Limited One-Year Warranty Product Smart Fitness Scale ESF-551 Model For your own reference, we strongly recommend that you record your order ID and date of purchase. TERMS & POLICY Etekcity Corporation (“Etekcity”) warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of 1 year from the date of original purchase.
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This warranty does not extend to products purchased from unauthorized sellers. Etekcity’s warranty extends only to products purchased from authorized sellers that are subject to Etekcity’s quality controls and have agreed to follow its quality controls. All implied warranties are limited to the period of this limited warranty. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT *Please have your order invoice and order ID ready before contacting Customer Support.
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Connect with us @Etekcity V2.00_D_21E19_us...
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Do you have a question about the Etekcity ESF-551 and is the answer not in the manual?
Questions and answers
My smart scale only calculated weight
The Vesync Etekcity ESF-551 smart scale calculates only weight on the scale display. Additional measurements like BMI and body fat are shown in the VeSync app if the scale is connected to it.
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How do I assign a user