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Question /Issue
Device not charging
Battery Draining fast
Data Synchronize Issue
I Want to Know the Watch Firmware version and
App version
Noise X-Fit1 - Troubleshooting
Recommendation
Perform Steps Live On Call
Please charge your watch in a well-ventilated environment. Before
charging, make sure the charging port is dry. Wipe off any water or sweat.
Please Use 5V 1 Amp charger ,Do not use turbo charger
x
Ensure that the watch is connected to the phone using the NoiseFit app.
Open the NoiseFit app and swipe down on the Homepage screen to sync
data. If the issue persists, restart the watch and try again.
If you are still unable to sync data, close the NoiseFit app and make sure it
is not running in the background. Open the app again and try syncing data
once more.
Title
1.1 How do I charge my watch
1.2 Charging using an adapter
1.3 Battery of my watch drain quickly
1.4 Reduce the battery consumption of Watch
2.1 Takes a long time to sync the activity data to my
phone
3.1 Unable to view Bluetooth name and Firmware
version of your watch
3.2 Unble to view watch's Firmware version.
Steps
1.Connect the charging cradle to a power adapter, and plug in the power
adapter.
2.Plug your watch with the charging cradle. Align and attach the charging
contacts of your watch to those of the charging cradle until you can see the
battery level on the watch face.
3.When your watch is fully charged, 100% will be displayed on the watch screen
and the charging will stop automatically. If the battery level is below 100% and
the charger is still connected to the watch, the charging will start automatically.
Connect the Charger's USB end to the USB port on the adapter
Make sure that the wall socket is functioning properly and not loose or damaged
If it still doesn't work try to charge from a different wall socket
If it still doesn't work try to clean the charging point of the watch and the
charging pins of the charger.
1.This may occur if the number of screen wake-up times increases when you
raise your wrist in special scenarios.
2.The power consumption of your watch may increase when you enable Auto
heart rate monitoring.
3. The power consumption will increase if the the screen brightness is at 100 %.
1. Disable Auto heart rate monitoring in the Noisefit app.
2. Disable Notifications in the NoiseFit app if you do not need the notification
function.
3. Disable Raise wrist to wake screen in the NosieFit app if you do not need to
use this function.You can do the same by Swiping up on the watch from the
homescreen go to setting and turning off Raise to wake up Function
Activity data is usually very large, and therefore takes longer to sync. So Swipe
down from the Homepage screen and wait for the watch to be synced. The
Syncing is displayed on the top in Percenatage value.
1. Go to setting on your watch, select Device info, you can see the watch's
blueetooth name and firmware version
1. Open the NoiseFit app, go to Settings and then tap on the connected device,
your watch's firmware version will be present on the screen
Check that you have enabled Notifications in the Noisefit app. To do this, open
the NoiseFit app, go to Settings. Select noise XFit-1 . select Notifications & alerts
.
Then select the apps that you want to receive notifications from.
Make sure you give notification access to noisefit
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Summary of Contents for Noise X-Fit1
- Page 1 Check that you have enabled Notifications in the Noisefit app. To do this, open the NoiseFit app, go to Settings. Select noise XFit-1 . select Notifications & alerts Then select the apps that you want to receive notifications from.
- Page 2 The NoiseFit app is not an app developed connected your noise XFit-1 to your phone properly. Check that the watch is by those manufactures, so it will be cleared from the background app list when Notification Issue firmly attached to your wrist.
- Page 3 Restarting your mobile device gives it a fresh start and is sometimes all you need to fix your issue. *Press and hold the Power button on your smartphone to Restart the device (If restart isn't available, turn Off and then turn On your smartphone). Try pairing the watch after restarting your mobile device.
- Page 4 Method 1: Connect your watch to the phone using the NoiseFit app. Open the NoiseFit app, go to setings, select noise XFit-1 and then click on check for update. Follow the onscreen instructions to update your watch.
- Page 5 4. If the issue persists, unpair your watch from the phone, then pair the watch with another phone, and try again. If issue can be well received, it indicates that there is an issue with your phone's Bluetooth. It is recommended that you During an update, your watch will automatically disconnect from Bluetooth, change another phone.