Monroe MR-180 Instruction Manual

Monroe mr-180 cash register: user guide
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MONROE
MR-180
Electronic Cash Register
Instruction Manual
47 Runway Drive, Suite G., Levittown, PA 19057
Phone: 888-666-7631, Fax 877-666-7635
http://www.monroe-systems.com

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Summary of Contents for Monroe MR-180

  • Page 1 MONROE MR-180 Electronic Cash Register Instruction Manual 47 Runway Drive, Suite G., Levittown, PA 19057 Phone: 888-666-7631, Fax 877-666-7635 http://www.monroe-systems.com...
  • Page 2 Management reports aid in controlling your operations. Your new Monroe MR-180 can be put to work quickly. Enabling certain of its embedded functions can turn the MR-180 into a power tool. Whether you choose to start with basic functionality or decide to program some its more sophisticated functions, the MR-180 will contribute immediately to operational efficiency.
  • Page 3: Table Of Contents

    ______________________________________________________________ Monroe MR-180 Electronic Cash Register... 1 Included Accessories ... 1 Instruction Manual Organization ... 1 Specifications and Safety ... 2 Set up and General Maintenance... 3 Key Functions...4-5 The OFF, Reg 1, Reg 2, X, Z and Program Switch ... 6 Cash and Coin Drawer...
  • Page 4 ______________________________________________________________ Examples... 24 Sample Receipt... 24 Printed Symbols... 24 Examples Continued ... 25 Single Item Sale and Calculating Change ... 25 Multiple Items Sale... 25 Charge... 25 Split Tendering ... 26 Minus (-) Key ... 26 Registering a (-) Reduction... 26 Percent Discount (-%) ...
  • Page 5: Monroe Mr-180 Electronic Cash Register

    MR-180. Next, step by step instructions for programming the more powerful functions. Finally, you will find examples to guide you through the operation of the MR-180. If you are looking for something specific, the Table of Contents will help guide you to the appropriate section.
  • Page 6: Safety Notice

    DIMENSIONS: WEIGHT: The main outlet for this cash register must be located near the unit and easily accessible. Do not use this cash register outdoors in the rain or near any source of liquid. "This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications.
  • Page 7: General Maintenance

    Cover the MR-180 when the unit is in the OFF position only. Protect components from dust by covering when not in use and in the OFF position. Keep liquids away from the MR-180 (coffee, soda etc.) to avoid damaging the electronic circuitry. Clean, using a soft, dry cloth.
  • Page 8: Key Functions

    KEY FUNCTIONS __________________________________________________________________ REG1(JOURNAL) REG2(RECEIPT) FEED VOID REFUND CLEAR QTY/ TIME [ Feed ] - Paper Feed Key - Advances the paper tape, do not pull the paper tape. [ VOID ] Void – If an incorrect entry prints, touch VOID immediately after the incorrect entry prints. If Total has been pressed touch VOID to void the previous entry.
  • Page 9 KEY FUNCTIONS __________________________________________________________________ [ C ] - Clear – (1) Clears an incorrect entry prior to printing. (2) Stops the error alarm when an incorrect entry is made. [ QTY/TIME ] - (1) Multiplies [DEPARTMENT], [PLU] or [Ref/-] key entries. (2) Displays the current time, provided the time has been programmed.
  • Page 10: The Off, Reg 1, Reg2, X, Z And Program Switch

    __________________________________________________________________ This switch is located to the left of the journal roll and must be in the proper position when operating the cash register or enabling the programs. This switch in the X or Z position prints management reports and/or resets the totals.
  • Page 11: The Display

    THE DISPLAY __________________________________________________________________ DISPLAY CONTENTS The amount entered and other transaction information is shown in the display through numbers and symbols. The display is read from left to right as follows. Department - The two leftmost digits identifies the department key pressed with the amount entered right justified. Repeat/Multiply –...
  • Page 12: Error Summary

    ERROR SUMMARY __________________________________________________________________ THE ERROR ALARM will sound under certain conditions. Pressing the wrong key for a specific type of entry or an error when programming will cause the error alarm to sound. "E" appears in the display and the keypad locks. An error tone will also sound if a function not programmed is attempted. To clear, simply press the [C] Clear key.
  • Page 13: The Back Up Battery System

    THE BACK-UP BATTERY SYSTEM __________________________________________________________________ During operation, transactions are stored in memory and available for management reports. The memory also holds the special program information. Even when the unit is turned off, the memory back-up battery system keeps this information. The memory is protected by 3 standard "AA"(1.5-Volt) batteries.
  • Page 14: Loading Paper

    Use standard 2 1/4" single ply calculator paper to for customer receipt (outside) or a journal record (inside). Do not use two ply paper. NOTE: While single ply calculator tape is readily available, we recommend using Monroe MA40187 bond paper to help prevent printer damage caused by excessive dust/lint.
  • Page 15: Install The Ink Roll

    "L" (Left) and "R" (Right) by pressing downward to lock it into position, then close the printer cover. NOTE: Replace with Monroe Ink Roll (IR40T). Call Customer Support at 1-888-666-7631 for replacement Ink Roll and Paper Tape.
  • Page 16: Quick Start

    QUICK START __________________________________________________________________ Quick Start allows you to operate the MR-180 quickly using the most basic features of your new cash register. Do not skip over the preceding pages however, loading paper, installing batteries, etc. 1. Again, read and follow the instructions contained on prior pages. Reminder: It is important that the register is plugged in before the back-up batteries are installed.
  • Page 17: Program Mode

    Instruction Manual in it’s entirety for a more complete description of these capabilities. Tips: Make certain the MR-180 is plugged in prior to installing the batteries. Know the difference between the “X” and “Z” reports, i.e., the “Z” report clears all data after it prints (there is no going back if you run out of paper in the process, one of your clerks accidentally runs the report, etc.)
  • Page 19: Programming

    PROGRAMMING __________________________________________________________________ You may customize the unit to fit individual business requirements. Customization includes: - Programming the Time and Date - Enabling a Clerk System - Programming a Percent Discount (-%) Rate - Programming the Tax Status of a Department and establishing Pre-set prices for Departments - Programming a Tax Rate(s) - Programming Price Look-Ups - Programming Security Codes for the Program, "Z"...
  • Page 20: Set The Time

    PROGRAM the DATE and TIME __________________________________________________________________ To print the date at the top of each receipt, journal record or management report you must program the date. Time, when programmed may also be displayed by pressing the [QTY/TIME] key. To program the time to print at the bottom of the receipt, program the time. The time will automatically print and display in the 24 hour format.
  • Page 21: Assigning Clerks

    Assign the security code to a Clerk # (NOTE: If a security code is assigned, the clerk must enter their number, their security code, then the Clerk Key prior to the transaction. If security codes have been programmed, only clerks with security codes may operate the cash register.) Activate/Disable the Clerk System: Move the Selector Switch to the "PRG"...
  • Page 22: Percent Discount (-%)

    PERCENT DISCOUNT (-%) __________________________________________________________________ Programming a fixed percent discount will cause that discount to be applied each time the [-%] key is pressed. This discount percentage can be applied to an individual item or an entire transaction. You may override the programmed rate by manually entering a different rate. Programming the Percent Discount (-%) Rate: Move the Control Switch to the "PRG"...
  • Page 23: Tax Department

    TAX - DEPARTMENT __________________________________________________________________ A total of 8 departments may be assigned. Each department can represent a category of merchandise. For example, Department 1 can represent sales of dairy, Department 2; deli, Department 3; produce, etc. Each department can be programmed as taxable or non-taxable.
  • Page 24: Zero Price

    (Continued) __________________________________________________________________ ZERO PRICE Allows a "0" price to be entered for a department or PLU. Ordinary operation does not accept a "0" price. Move the Selector Switch to the "PRG" position. To permit the entry of zero price, enter [8], then [1], followed by the [RA] key. To prohibit zero price entry, type [8], then [0], followed by the [RA] key.
  • Page 25: Tax Rate

    TAX RATE __________________________________________________________________ Programming the Tax Rate 4 separate rates may be established and each of those rates can be linked to a department. Example, Tax1 could be State, Tax2 could be City, Tax3 could be Municipal etc. If you establish separate tax rates, separate Tax rate totals are printed on the management report, providing taxes paid by rate.
  • Page 26: Price Look Ups

    PRICE LOOK UP (PLU) __________________________________________________________________ 99 Price Look Up codes (PLUs) are available. PLU allows entry of an item and records the number of items sold. There are 2 methods in programming PLUs. One method is to set the PLU number with a preset price known as a Fixed PLU Price. The second method is to set the PLU without a preset price, where you are able to manually enter the price of an item while still having the sales activity recorded under the PLU number on management reports, known as an Open PLU Price.
  • Page 27: Plu Confirmation Report

    PLU REPORT __________________________________________________________________ To print a PLU Report Move the Selector Switch to the "PRG" position. Press the [PLU] key. The PLUs programmed will print. See sample printout below. Continue programming or move the Selector Switch out of the "PRG" position. PLU Report Department # the PLU is linked to ________ 1 ______________________...
  • Page 28: Security Code And Decimal Point Setting

    SECURITY CODE AND DECIMAL POINT __________________________________________________________________ SECURITY CODE: Setting a security code for Programming (who can change programs) and the protection of Management Reports. Management Reports can be printed in either the "X" or "Z" positions on the Selector Switch. When a management report prints in the "Z"...
  • Page 29 [1] + [3] + [RA] 0.000...
  • Page 30: Examples

    EXAMPLES (Cont.) __________________________________________________________________ This section shows how to complete different types of transactions. The sample receipts reflect the programming examples used in the programming section. SAMPLE RECEIPT The following sample shows where general transaction information is printed on a receipt and what program options must be set to print the appropriate options.
  • Page 31: Single Item Sale And Calculating Change

    EXAMPLES (Cont.) __________________________________________________________________ Single Item Sale and Calculating Change NOTE: Up to 7 digits can be used for the amount of the entry. Example: Register a $1.00 item in Department 1 (programmed at 5.5% fixed tax rate). Subtotal transaction and compute change for $5.00.
  • Page 32: Split Tendering

    EXAMPLES (Cont.) __________________________________________________________________ Split Tendering Example: Register a $10.00 item and a $15.00 item to Department 2; split the total between $20.00 cash and $5.00 charge. Enter [1000], Press [DEPARTMENT 2] Enter [1500], Press [DEPARTMENT 2] Press [SUBTOTAL] Enter [2000], Press [Amt Tend/TOTAL], Press [CHARGE] MINUS (-) KEY Registering a [-] Reduction: NOTE: Up to 7 digits can be used for the amount of the reduction.
  • Page 33: Percent Discount (-%)

    EXAMPLES (Cont.) __________________________________________________________________ PERCENT DISCOUNT (-%) Discounting [-%] Individual Items NOTE: Up to four digits can be used for the discount percentage (0-99.99%). You MUST enter two digits after the decimal position. Example: Register a 10% discount to a transaction. Enter [100], Press [DEPARTMENT 1] Enter [1000], Press [-%] Press [SUBTOTAL]...
  • Page 34: Plu

    EXAMPLES (Cont.) __________________________________________________________________ Note: PLU Codes must be programmed to use this feature. Fixed PLU Price: Example: Register PLU #1 programmed at the preset price of $1.50: Enter [1], Press [PLU] Press [SUBTOTAL] Press [Amt Tend/TOTAL] Open PLU Price Example: Register the price of $2.00 in PLU #3: Enter [3], Press [PLU] Enter [200], Press [PLU] Press [SUBTOTAL], Press [Amt Tend/TOTAL]...
  • Page 35: Voids

    EXAMPLES (Cont.) __________________________________________________________________ VOIDS Voiding the Previous Entry in the Middle of a Sale: Example: Void a $2.00 entry to Department 2 made in error. Then register a $3.00 item in Department 2. Enter [200], Press [DEPARTMENT 2] Press [VOID] Enter [300], Press [DEPARTMENT 2] Press [Amt Tend/TOTAL] NOTE: To void an earlier entry or entire transaction, complete the transaction then follow the directions for a void.
  • Page 36: Refunds

    EXAMPLES (Cont.) __________________________________________________________________ REFUNDS Refund a Single Item: Example: Refund a $1.00 item in Department 1. Press [Ref/-] Enter (100), Press [DEPT 1] Press [Amt Tend/TOTAL] Refund Multiple Items: Example: Refund a $1.00 item in Department 1 and a $2.00 item in Department 2. Press [Ref/-] Enter (100), Press [DEPT 1] Press [Ref/-]...
  • Page 37: Tax Override

    EXAMPLES (Cont.) __________________________________________________________________ TAX OVERRIDE TRANSACTIONS Exempting Tax on an Item: NOTE: Use this procedure to exempt an item from being taxed when registered to a taxable department. Example: Exempt tax from a $2.00 item to Department 1 (preset at 5.5% fixed tax rate - 1). Press [TAX SHIFT], Enter [200], Press [DEPARTMENT 1] Enter [100], Press [DEPARTMENT 1] Press [Amt Tend/TOTAL]...
  • Page 38: Other Transactions

    EXAMPLES (Cont.) __________________________________________________________________ OTHER TRANSACTIONS Received On Account: Example: Register $10.00 received on account. Enter [1000], Press [RA] Paying Money Out: Example: Pay out $5.00. Enter [500], Press [PO] Identification Number: NOTE: Up to 7 digits can be used for the identification number. This entry can be made prior to any operation. The # identification is not added to the management report or totals.
  • Page 39: Management Reports

    MANAGEMENT REPORTS __________________________________________________________________ A number of reports can be produced. The data is maintained in memory provided the battery back-up system is installed. This data can be printed as a report for management review. Management Reports are printed from either the "X" or the "Z" position on the Selector Switch. "X"...
  • Page 40: Sample Management Report

    SAMPLE MANAGEMENT REPORT __________________________________________________________________ Below is a sample Management Report listing. Z COUNTER __________________ 002 ACTIVITY COUNTER __________________ 005 CASH SALES COUNTER __________________ 003 CHECK SALES COUNTER __________________ 004 CHARGE SALES COUNTER __________________ 001 RECEIVED ON ACCOUNT COUNTER __________________ 001 PAID OUT COUNTER __________________ 001 ___________________________ DATE _____________ 04·17·04...
  • Page 41: Balancing Formulas

    BALANCING FORMULAS __________________________________________________________________ The following examples illustrate how totals are calculated for the management reports: System Balance: DEPARTMENT 1 DEPARTMENT 2 DEPARTMENT 3 DEPARTMENT 4 DEPARTMENT 5 DEPARTMENT 6 DEPARTMENT 7 DEPARTMENT 8 ( - ) MINUS TOTAL ( - ) -% TOTAL TAX TOTAL NET SALES NET SALES...
  • Page 42: Plu Report

    PLU REPORT __________________________________________________________________ PLU Reports can be printed in either the X or Z position. The PLU Report will reset to zero if taken in the z position. Move the Selector Switch to the "X" or "Z" . If a security code has been programmed, enter the security code and press the [CHARGE] key. If no security code has been programmed, continue with Step #3.
  • Page 43: Troubleshooting

    TROUBLESHOOTING __________________________________________________________________ In case of operational difficulty: Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source. Another electrical motor on the same circuit could cause interference with register operations. Check that the Control Switch is set to the proper position.
  • Page 44: Limited Warranty

    LIMITED WARRANTY __________________________________________________________________ Monroe warrants to the original end user Customer that the equipment will, at the time of delivery to such Customer, be free from defects in manufacture. During the warranty claim period, which shall be 90 days from...

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