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Trouble shooting
(1) 1) No lights on power unit
•
Check the power unit is connected to the mains
power supply and that the mains switch is turned ON.
•
Check power unit for any blown fuses.
•
Low Pressure indicator is flashing
(2) 2) Low Pressure indicator is flashing (RED)
•
Check whether power was suddenly shut down.
•
Check that the connection between air tube and
power unit is tightly secured.
•
Check that all tubing connections along the mattress
are secured.
•
If all of above steps have been checked.
Touch "Alarm Mute" for system to be verified again.
(3) 3) Power Failure Alarm Indicator is flashing (RED) and
sounding
•
If in use - Check the power unit is connected to the
mains power supply and that the mains switch is
turned ON.
•
If being taken out of use - Check pump has been
switched OFF on the panel before at power source.
Reconnect to power supply and turn pump ON, then
OFF.
•
Please wait a few minutes to see if the issue
resolves.
www.ultimatehealthcare.co.uk | Tel: 0333 321 8996
(4) 4) The power unit is operating but the mattress is
not alternating
•
Ensure that the mattress inflation process is
complete.
•
Check that the CLP indicator on the control panel
is not illuminated. If it is turn CLP off and alternating
mode will engage. Please wait a few minutes and
check that the cells are now alternating.
(5) 5) Power unit is noisy
• Ensure that the power unit is resting against a solid
surface.
If the problem persists, contact Ultimate Healthcare or
your local service provider.
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