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OPERATING INSTRUCTIONS Ultra HD (e)PoE Network Video Recorder Models: BWNVR-2411P BWNVR-31632Pi SNVR-3842e SNVR-31642e SNVR-36444e Version 1.24/cko/1022/dt/A4...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Dear Customer, Thank you for choosing a BURG-GUARD quality product. Please read these operating instructions carefully before using the unit for the first time and be sure to follow all the instructions described here.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Table of contents About this manual ..........................6 General ............................7 Spare parts and accessories ......................10 Controls, displays and connections .................... 11 Front view ...........................11 Connections on the rear of the unit ..................13 2.2.1...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Main menu AIVA ......................46 6.3.1 Main menu AIVA Intelligent search .................46 6.3.1.1 Face recognition .......................46 6.3.1.2 Face recognition .......................47 6.3.1.3 IVA / AIVA ........................48 6.3.1.4 Person recognition ....................49 6.3.1.5 Vehicle detection ......................50 6.3.1.6 Non-motorised vehicles ....................51...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.11.2 Main menu Administration Camera Image settings ..........93 6.11.3 Main menu Administration Camera Overlay ............94 6.11.4 Main menu Administration Camera Audio/video ..........94 6.11.5 Main menu Administration Camera Camera name ..........95 6.11.6 Main menu Administration Camera PoE ..............96 6.11.7...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e About this manual This manual is intended to assist in the use of the recorders described. These operating instructions are subject to strict quality control. However, no guarantee can be given that it does not contain errors. Changes may be made to the operating instructions without prior notice.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e General Please read this manual carefully before operating the unit and keep it as a reference book for later. Safety instructions and precautions LEBENSGEFAHR NICHT ÖFFNEN VORSICHT: SETZEN SIE SICH NICHT DER GEFAHR EINES ELEKTRISCHEN SCHLAGES AUS UND ÖFFNEN SIE NICHT DIE...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Cyber Security Information BURG-WÄCHTER KG follows standard industry practice in product / software testing and dealing with any vulnerabilities found in products and product software in order to minimise the risk to customers. Unfortunately, a complete security of products, software and services, which are created and tested to the best of our knowledge and belief, cannot be completely guaranteed to be free of errors that cannot be overcome by possibly malicious attackers.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Setup and installation On-site installation should only be carried out by qualified personnel and must comply with local specifications and regulations. Never operate the unit near water, in dusty rooms or rooms with extremely high humidity.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Attention: Wear of mechanical components We hereby expressly point out that every recording device, be it an analogue or a digital device, is subject to natural wear and tear. Every recording device contains mechanical parts that - as with any other device - must be maintained or checked regularly.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Controls, displays and connections 2.1 Front view Control indicators on the front of the unit: Display Description ALARM Alarm Recording Hard disk Network connection IR remote control POWER Operating voltage Operating buttons on the front of the unit: Description ...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e In playback mode, use this to go to the next video. In the menu, Playback, Next use this to go to the last menu item. Fast forward Fast forward Playback, Here you can switch between play and pause.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 2.2.4 Alarm input and output Please read the following section carefully before using the contacts. Alarm input 2.2.4.1 The alarm input is switched when the external signal is switched to ground (mode: NO). For this purpose, use e.g.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Alarm output 2.2.4.2 The recorders use potential-free switching relays JRC-27F as alarm outputs. The contact pairs are each marked with a number corresponding to NOx and Cx. Example circuit Rekorder Ne t zteil Sirene Important note: Please refer to the following table for technical data.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Local commissioning Connect the mouse, monitor and camera(s) to the recorder Connect the monitor and the camera(s) to the operating voltage. Finally, connect the recorder to the operating voltage using the enclosed power supply unit.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 3.2 Calling up the main menu There are 2 ways to access the main menu: Click on the live image with the right mouse button and select "Main menu" from the quick menu that appears.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 3.5 Note on cameras Only network cameras (IP cameras) can be connected to this recorder and their images recorded if they are integrated accordingly and comply with at least ONVIF standard 2.4. This recorder is an Ultra HD recorder, i.e. it can also record cameras with Ultra HD or 4 K resolution (IP cameras with up to 12 MP resolution maximum).
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Operating the recorder 4.1 Operating the recorder with the mouse You can operate the recorder with the mouse supplied. To do this, connect the mouse via the USB port on the rear or front of the recorder.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Input via the virtual keyboard: For some input fields, clicking in the field opens a virtual keyboard that you can use to enter letters, numbers or characters. Upper case letters Lower case letters Numbers and special characters 4.2 Operating the recorder with the IR remote control...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Functional description 5.1 Live - Ansicht 5.1.1 Ereignis A nzeige 5.1 Live view 5.1.1 Event display In the live view, the action is displayed at the bottom of the image: Symbol Description Recording is running on this channel.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 1. Real-time playback: If you click on this symbol, the last 5-60 minutes of the recorded videos on this channel are played back. If there is no recording for this channel during this period, a corresponding message appears.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2 Access to the quick menu via right mouse button If you are in the live view (regardless of whether you are in the multiple view or full screen of a channel) and click once with the right mouse button, a quick menu opens in which you have the following selection or setting options: ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2.2 PTZ control 5.2.2.1 Overview This function is only available if you have connected a PTZ-capable camera. When you click on "PTZ", the following control window appears: Speed: Here you can set the speed of the PTZ movement (values from 1-8). To do this, click in the speed number field and enter the desired speed value via the virtual keyboard that opens.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Setting of preset, tour, pattern, etc: If you click on the arrow key on the right edge in the PTZ menu, the menu window expands as follows: Symbol Function Symbol Function Preset Flip...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2.2.2 Aux configuration Click on the configuration icon. The following menu window opens: Preset: For the preset setting, you can use the directional arrows to move the camera to the desired position.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2.2.3 Click on the Aux icon The following menu window opens: The options defined here depend on the selected protocol. The "Aux Num" corresponds to the Aux On/Off button of the decoder. The "screen wiper" function can only be activated if the connected camera has a housing with a wiper function.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2.3 Fisheye Hint: This function is only active if you have connected an IP camera with a fisheye lens. There are 3 installation options for the camera: ceiling mount, wall mount and floor mount. Different equalisations apply to each of these 3 mounting options.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e By positioning the mouse in one of the coloured areas, you can zoom into the image (mouse wheel) or realign the view (left mouse button pressed). 5.2.4 Auto Fokus 5.2.4 Auto Focus Click here to adjust the zoom and focus of a camera manually or automatically.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2.5 Camera Here you can make a number of camera settings. Note: The entire functions of a camera can only be set via the web interface of the camera itself. Only a selection of the most important settings is displayed in the recorder.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.2.8 Camera Settings Opens the menu for finding and integrating cameras in the network. 5.2.9 Main menu Opens the first page of the main menu of the recorder. _________________________________________________________________________________ - 33 -...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.3 Calling up the navigation bar You must first activate the display of the navigation bar so that it can be displayed in the live image. Activate the navigation bar here: Main menu Settings Navigation bar After you have activated the navigation bar, it is displayed in the live image when you click with the left mouse button.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 5.4 USB Car Pop-up If you connect a USB device (e.g. stick) to the recorder, it is recognised by the recorder and the following window appears: You can select whether you want to perform a backup or an upgrade via the USB device.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Settings via the main menu There are two ways to access the main menu: Via the quick start menu Click into the live image with the right mouse button and click on the line "Main menu".
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.1 Main menu Live In the live display of the recorder, the live images of the cameras are displayed, depending on the settings made. Note: By default, the camera images are blacked out after the set auto logout time. If you want a permanent display of the live images, please activate this in the settings under: Main menu...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Navigation bar Note: You must first activate the display of the navigation bar so that it can be displayed in the live image. You can activate the navigation bar here: Main menu Display Navigation bar After you have activated the navigation bar, it is displayed in the live image when you click with the left mouse button.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e If you are in the live view (regardless of whether you are in the multiple view or full screen of a channel) and click once with the right mouse button, a quick menu opens in which you have the following selection or setting options: ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.2 Main menu Playback View Symbol Function Display- The image or file you are looking for is displayed here. Windows Full screen or multi-screen view is supported during playback. Short keys Fisheye View / Snapshot / Zoom / Close Channel...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Here you can call up the bookmark search for the respective Bookmark channel. Zoom Zoom the timeline to the current playback time timeline Event Select which event/permanent recording is to be displayed. Timeline...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Symbol Function Play forward/pause: You can start playback in the following ways: Click on the playback symbol. Re-issue Double-click on the corresponding time in the ► panel timeline. Double-click on the desired file in the detail list.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.2.1 Main menu Playback Bookmark 6.2.2 Main menu Playback Bookmark Set marker To set a marker (bookmark), select a live window and tap on the marker icon: In the window that appears, enter the name of the marker you want to add to the bookmark list.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.2.3 Main menu Playback Bookmark Search marker To search for a marker, select a channel in the playback menu and then click on " " to display the set markers. Select a marker from the list (right) to jump to the marked time in the video.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.2.4 Main menu Playback Bookmark Edit/remove marker To edit / remove a marker click on " ".S Remove marker To remove the marker(s), place a tick on the left-hand side and then click on "Del.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.3 Main menu AIVA Manage AI/KI/ Intelligent Event recordings and search for them specifically. For example, it is possible to filter specifically for triggered events such as a person entering an area, provided the corresponding functions were active at the time of recording.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Select an image from the event list. In the right-hand window you can see the preview of the recording. Face recognition 6.3.1.2 Prerequisite: The selected camera channel supports the function and the data was recorded with the AIVA function "face recognition".
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e IVA / AIVA 6.3.1.3 Search for a targeted event trigger, or for all events that were recorded via video analysis. E.g. (tripwire, entering/leaving zone, loitering, no parking,...) The result is displayed as a list.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Person recognition 6.3.1.4 Select a channel that supports AIVA video analysis. Enter the search interval (start time / end time) with date and time in which you suspect the event. ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Vehicle recognition 6.3.1.5 By setting appropriate filter functions, you can search specifically for vehicles with certain characteristics. Note: When filtering, consider possible deviations caused by e.g. IR night vision recording, shadows, multi-colour, insufficiently detailed images.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Non-motorised vehicles 6.3.1.6 By setting appropriate filter functions, you can search specifically for non- motorised vehicles (two-wheelers, trikes, bicycles and visually related objects) with certain characteristics. Note: When filtering, consider possible deviations caused by e.g. IR night vision recording, shadows, multi-colour, insufficiently detailed images.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Census of persons 6.3.1.7 The evaluation of the people count is done channel by channel and can be displayed as a histogram or as a polygon graphic. The time period can be selected via start time and end time. In this way, the visitor numbers of days/weeks/months can be compared with each other.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e IVA Plan 6.3.2.1 The IVA plan reflects the IVA settings of the BURG-GUARD cameras. Select here the IVA that the camera should perform on the current live image. The plan also shows which IVA functions, depending on the camera, can be executed in parallel (e.g.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Face recognition 6.3.2.2 If the camera detects a human face in the video image, an alarm can be generated. To do this, select the desired alarm action, e.g. e-mail notification, siren, etc. ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Face recognition 6.3.2.3 Face recognition requires a library of faces with which to match the data. Note: Please observe the applicable legal provisions, e.g. DSGVO, for the storage and collection of personal data.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.3.2.4 Hint: The IVA function is only available if an IP camera is connected that also has the IVA function. IVA = Intelligent Video Analytics The IVS provides intelligent video analytics to track, classify and analyse the behaviour of people or the change of objects.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e o Select "Line 1" and click on "Rule Name" to assign your own name for this first trip wire (using the virtual keyboard). o Use the direction arrows to determine in which direction the tripwire must be crossed to trigger an alarm: o You can now define the end points of the line with the left mouse button.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e soon as an object/person has entered the area for the specified duration (in seconds) or as soon as an object/person has left the area for the specified duration (in seconds). Loitering Similar to the zone overrun, you can draw in an area here. The difference to the zone violation is that the time factor plays a role in object protection.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e AI/KI VA 6.3.2.5 Cameras with BURGaiva / AI/KI functions support object detection and differentiation. Targeted alarms can be triggered depending on the detected object. Events can be triggered by e.g. People ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e People counting / queue 6.3.2.6 The "People counting" function supports the setup and evaluation of counting data of current BURG-WÄCHTER / BURG-GUARD camera series. Note: The function loads the stored data from the camera that performs the people counting.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Queue setup Perform the setup of a queue function as follows: Activate the "People Count" function in the "IVA Plan" of the camera channel. Select "People Count" in the side menu.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Perform the heat map setup as follows: Activate the "Heatmap" function in the "IVA Plan" of the respective camera channel. Then select "Heatmap" in the side menu. Select the corresponding channel in the drop-down menu and tick the box to activate the function.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Vehicle number plate recognition 6.3.2.8 You can set up a car licence plate recognition camera in this menu. Furthermore, entries in the blacklist and whitelist can be added, edited or deleted under "Database".
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Application example with two barriers In the example shown below, two barriers are opened independently of each other. The management of the cameras and blacklist/whitelist entries is done via the SNVR recorder. BWNC-452/842 Kamera...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4 Main menu Alarm(s) 6.4.1 Main menu Alarm(s) Alarm Info In the menu item Alarm Info you will find the list of all alarms that have occurred (up to 1,000 entries). Search To display specific entries in the history, select the type and the start and end time of the event and then click on the "Search"...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4.2 Main menu Alarm(s) Alarm Here you will find all currently active alarms. In the example: Channel 4 - Detected movement 6.4.3 Main menu Alarm(s) Alarm input In the alarm input administration there are four tabs for the respective connections.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Recorder network Manage here how to react to an activation of the recorder alarm input via the network. Assign an alarm name for the respective alarm input to increase traceability. Camera Alarm Input - Remote Alarm In Here you can manage how the recorder should react to an activation of the camera alarm input via the network.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Camera channel offline Manage here how to react to a detected loss of connection to a camera channel. 6.4.4 Main menu Alarm(s) Alarm output In the alarm output menu, you can define when alarm outputs are to be switched, deactivate them or set them manually.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4.5 Main menu Alarm(s) Motion detection The motion detection setting is channel-dependent and device-dependent. BURG-GUARD and BURG-WÄCHTER devices or ONVIF compatible devices with motion detection are supported. The setup takes place remotely on the camera system.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4.5.2 Main menu Alarm(s) Motion detection Video loss Set how the system should react when a signal is interrupted. The setting is made depending on the channel. Using the "Copy" function, at the bottom right, you can transfer the selected settings to other channels.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4.5.4 Main menu Alarm(s) Motion detection Scenes Change Scene change is understood as the rotation of the camera from the original position (when the function is activated). The function supports you in maintaining the camera alignment to the correct field of view.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4.5.6 Main menu Alarm(s) Audio analysis Using audio analysis, compatible devices with microphone or audio input can be configured remotely. Set the volume at which an alarm is to be triggered, defined via the limit value. The audio signal can be internally amplified/attenuated via the sensitivity.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Note: The functions depend on the IVA Plan settings. 6.4.5.8 Main menu Alarm(s) Abnormality HDD From the list of event types, select which alarms you want to activate and how to react to them.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.4.5.10 Main menu Alarm(s) Abnormality User In this menu you can set how to react to repeated, illegal, accesses to the system and how long the blocking times are. 6.4.5.11 Main menu Alarm(s) Anomaly Device Set recorder-specific event types here, e.g.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.5 Main menu POS (Point of Service) 6.5.1 Main menu POS (Point of Service) POS Search Using the POS search, you can search for events within a time interval and for transaction processes.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.6 Main menu Application 6.6.1 Main menu Application Log The log lists all events detected by the system. The log shows the history of the system settings and events. 6.6.2 Main menu Application Information Version Shows the system information.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Status The status shows the CPU, memory and fan information. If required, the fan can be switched from self-adaptive (default) to permanent operation. HDD test Checking the hard disk and the status (SMART)
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.6.3 Main menu Application Network This menu displays the users currently logged in. If an account is used by several people at the same time or people are logged in locally and via the network, the user is displayed several times.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.6.4 Main menu Application Network Load In the menu shown, you can view the load of the network / PoE switch and observe changes (e.g. with VBR streaming and different movement scenarios). 6.6.5 Main menu Application Network Test With Network Test you can test a device connection in the network via PING.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.6.6 Main menu Application System maintenance Car. Restart Define on which day of the week and at what time the system should restart. Note: A restart once a week is recommended. Import / Export Insert an empty USB stick into the USB port of the recorder.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Default To partially reset the system to factory settings, tick the individual boxes next to the function groups and click on "Apply" at the bottom right. To reset the system completely, click on "Factory setting"...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.7 Main menu Application Backup Open the menu item "Backup" in the main menu. Note If you want to export a file directly to the PC, log in to the recorder via the web interface. To transfer a file to a USB stick, connect it to the recorder and operate the system with the mouse.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e The recorder automatically calculates the required storage capacity for this backup. Confirm that you want to save each recording as a backup by placing a tick in front of Click on "Start" to start the backup process.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.8 Main menu Display Manage the display settings, resolutions and screen display. 6.8.1 Main menu Display Display Here you can make settings regarding overlays in the video image. Transparency Here you can set the transparency of the displayed menu above the live image. In this way, the live image can also be observed during menu navigation.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.8.2 Main menu Display Tour Create tour views with different screen divisions for optimal viewing. Tour Activate tour: Activate tour function. Interval: Enter the tour interval (5-120 seconds). You can set the picture view (split).
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.8.3 Main menu Display Customised display In this area you can create suitable advertisements for your application. Creating a Custom Display + to create o Click on a new display (split) o Select which basic grid your view should use (e.g. 4x4).
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.9 Main menu Audio Here you can make settings for an announcement. 6.9.1 Main menu Audio File manager File management: Insert a USB stick into the recorder that contains an audio voice file or other audio file that you want to play in the event of an alarm.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.9.3 Main menu Audio Broadcast You can address several channels simultaneously via broadcast groups. Add Broadcast Group Click on Add Group Enter a group name Select the channels belonging to the group ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.10 Main menu Log off / Shut down Here you can choose between: Shutdown (switching off the recorder) Logout (e.g. to log out the user and log in with a new user).
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.11 Main menu Administration Camera Here you can make camera settings Manage cameras Picture settings Image overlays Audio/Video Channel names Internal PoE switch management PTZ Setup 6.11.1 Main menu...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Example: Via the web interface, you can also directly open the web page of a device if it is located in the same network segment and has been added to the NVR. To change the IP of a device, click on: "Change IP" and assign a new device IP address in the network segment of the recorder.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e initialised". to list only these units. Then select these units and click the "Initialise" button. Several units can be initialised at the same time. Device status: Status of the individual cameras and their alarm status.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.11.2 Main menu Administration Camera Picture settings Picture settings to adjust to lighting conditions and personal feeling. Note: You can also reach this page via the quick menu Camera Channel Select the channel for configuration here...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.11.3 Main menu Administration Camera Overlay Overlay Insertion of time, channel name and user-defined text in the display. Fade in private masks Fade private masks into the live view or into the recording.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Channel Select the channel for configuration here Smart Codec The extended standards H.264+ and H.265+ are referred to as Smart Codec. Depending on the settings, you can activate the + option on compatible devices and thus save bandwidth and storage space.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.11.6 Main menu Administration Camera PoE Shows the list of occupied channels of the built-in (e)PoE switch with current information on the connection quality, max. data rate and power output in watts (W).
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.11.7 Main menu Management Camera PTZ Setup Settings for PTZ control of a channel. Select the channel you want to configure. Set the PTZ control type to the desired format o Remote...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.1 Main menu Administration Network TCP/IP Here you can make the following settings: IP version: IPv4 or IPv6 MAC address (no change possible) Mode: Static or DHCP IP address: Can only be assigned in static mode.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.2 Main menu Administration Network Port Setup Here you can change the default ports for applications: Max. Number of connections, i.e. users (max. 128) TCP Port UDP Port HTTP Port ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.3 Main menu Administration Network 3G/4G Note: Only supported when retrofitting a corresponding 3G / 4G USB adapter. If a corresponding adapter is used, you can activate the function and enter your access data.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.4 Main menu Administration Network PPPoE is the use of the network protocol Point-to-Point Protocol (PPP) over Ethernet (oE), i.e. via an Ethernet connection. PPPoE is mainly used today by providers for DSL and e.g. ADSL logins.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.5 Main menu Administration Network DDNS To set up the DDNS, you need a PC with DDNS software installed or a fixed IP address on the Internet. The PC thus serves as a DNS (Domain Name Server).
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Port number: 80 Domain names: Either the default domain name or the custom domain name. Username: Is optional. You can enter your e-mail address here, for example. Hint: Domain names that have not been used for more than one year will be deleted from the system.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.6 Main menu Administration Network UPnP The UPnP protocol creates a connection between LAN and WAN. Please enter the router LAN and WAN address. By clicking on the Edit button (pencil symbol) next to the respective service name in the list, you can define the internal and external ports.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.7 Main menu Administration Network E-mail Here you can store your e-mail information via which, in the event of an event, a notification is to be sent by e-mail, if necessary with a snapshot as an attachment.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.8 Main menu Administration Network FTP setting To use the FTP server function, you must have one. If you do not have an FTP server, you must install one, e.g. Serv-U FTP Server.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.9 Main menu Administration Network SNMP SNMP stands for Simple Network Management Protocol. The protocol can be used to check the availability of the systems with monitoring programmes. Check "On" and fill in the specified fields according to your SNMP programme settings.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.10 Main menu Administration Network Multicast Multicast refers to the transmission of information from one point to a group (multipoint connection). Here, information is transmitted simultaneously to several participants or a group without the data transmission rate used for this being multiplied by the number of recipients at the sender.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.11 Main menu Administration Network Alarm report Here you can set whether and when an alarm report is to be created and on which server it is to be stored. 6.12.12 Main menu Administration Network Register Using this function, the recorder can automatically log on to a proxy.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.13 Main menu Administration Network Switch Here you can set the IP address, subnet mask and gateway for the switch. 6.12.14 Main menu Administration Network WLAN With a corresponding dongle, you can establish the WLAN connection to a network in this menu.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Select the desired network from the list of available networks. Enter your connection data and click on "Connect". If "WLAN Auto Connection" is deactivated, the connection is only established once. Activate the function to re-establish an automatic connection after termination.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.15 Main menu Administration Network P2P Setting Here you can scan a QR code for the P2P app or activate/deactivate the P2P function. The connection status (online/offline) is displayed. The status is updated within one minute after the function has been activated.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.16 Main menu Administration Network 802.1x 802.1x is a port-based network protocol and supports manual selection of the authentication method used to verify that the device connected to the LAN is allowed access to the LAN. It supports the authentication, computation, security and management requirements of the networks.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.12.17 Main menu Administration Network IP Filter You can store a maximum of 64 IP addresses (IPv4 or IPv6) here as "trusted" or "blocked". The recorder can only be accessed via the "trusted" IP addresses stored here. The "blocked"...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.13 Main menu Administration Memory Make the memory settings here. Local monitor access Network access (below) (top right) 6.13.1 Main menu Administration Memory Memory General Make the general memory settings here. FUNCTION SELECTION...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.13.2 Main menu Administration Memory Schedule Here you can make settings for: Recording: Select the desired channel and set the pre-recording duration (1-30 seconds). Redundancy: To be able to use this function, at least one hard disk must be marked as redundant.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e To set the schedule per day and per hour for each event type, you have 2 options: o Activate the desired alarm type and click on the time or time period on the time bar of the corresponding day.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Snapshot To set up a schedule for creating a snapshot, please proceed in the same way as described above for recording. 6.13.3 Main menu Management Storage HDD Manager In the hard disk management, define the mode in which the HDD is to be operated. You can choose between write/read, read, write.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.13.4 Main menu Administration Memory HDD (hard disk) Here you get an overview of the hard disk drive (HDD) or the hard disk drive groups and their respective assignment to the main stream, sub stream or snapshot.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.13.6 Main menu Administration Memory HDD Detected "Self-Monitoring, Analysis and Reporting Technology (SMART or S.M.A.R.T.) is an industry standard for monitoring hard disk drives (HDD) and solid state drives (SSD) and is used to predict a possible failure of the storage medium.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.13.7 Main menu Administration Memory Recording Estimation You can use the recording estimation to determine how much storage space you need or how long you can expect the recording to take with the current camera settings.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.13.8 Main menu Administration Storage FTP You can use the FTP function to connect the system to an external storage device and thus transfer data to another system. The use of SFTP is recommended to ensure the security of your data according to the state of the art.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.14 Main menu Administration System Local monitor access Network access (below) (top right) 6.14.1 Main menu Administration System General settings Here you can make settings for: General Date & Time ...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Language: Select the desired language. If you change the language setting, you must restart the recorder. Package length: You can set the recording duration from 1-120 minutes. Fast playback: You can set the real-time playbacks from 5-60 minutes.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.14.1.2 Date & Time Here you can set the system time, i.e. the time for the recorder. Setting the correct time is important, e.g. for the time search for events. You can also set the format of the time and the settings for daylight saving time.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.14.2 Main menu Administration System RS232 Configure the RS232 interface here. Please note the specifications of the remote station to which you want to connect the system. Function o Console: Service output o PTZ: Control of connected devices ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.14.3 Main menu Administration System Security Security settings An additional way to increase security is to restrict access to the system via the network. Configure white/black lists for systems or network addresses to which you want to allow/block access to the system.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e System services In the system services menu, functions are listed which may not be absolutely necessary. You can deactivate these if you do not use the functions (e.g. ONVIF). It is recommended to use the BURG-GUARD / BURG-WÄCHTER own protocol for the device connection.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.15 Main menu Administration Account Here you can manage and set up users or user groups. The list shows the users or groups. You can edit the user/group by clicking on the pencil icon behind the respective user/group.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 6.15.2 Main menu Administration Account Group The following can be defined for each user/group: Username Set password or assign new password (via the virtual keyboard) Membership of a user in a group ...
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Network access Remote Access: Access to the recorder via the web 7.1.1 Establish network connection You can also access the recorder remotely via the web. To do this, please make the following preparations: 1.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Click on the explorer symbol in the camera list to access the web interface of the camera. If there is no DHCP server, you can usually access the website of the unit via the default address: 192.168.0.108.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 7.1.5 Login It does not matter whether you want to access the recorder via the web browser or via the ConfigTool: In both cases, the login window appears. You can choose between "LAN" and "WAN" connection type.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 7.1.6 Security The "Safety" menu is used by the installer and operator to compare the minimum safety requirements of the system. Select "Setup" > "Security" in the main menu (top left) In the security status you will find the overview of the settings that can be checked by the system.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 7.1.6.1 System services Basic settings COPY - SYSTEM SERVICES LOCAL INTERFACE In the system services menu, functions are listed which may not be absolutely necessary. You can deactivate these if you do not use the functions (e.g. ONVIF).
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e HTTPS To enhance system security, the Web、 ONVIF、 RTSP、 CGI service can be accessed via HTTPS. You can use the pre-installed HTTPS certificate, create your own certificate or import an existing one into the system.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 7.1.6.2 Attack defence Protect your system from unauthorised access. The following settings are provided for this purpose: IP Filter Account blocking Anti-DoS attack Sync Time - Whitelist IP Filter Using IP filters, you can explicitly enable or block devices for access to the system.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Anti-DoS attack The following functions are available to defend against DoS attacks: SYN defence: When activated, the system discards SYN flood messages to counteract overload. ICMP defence: The system detects unusually high amounts of ICMP packets and filters them so that an overload is avoided.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 7.1.6.3 CA Certificate CA Certificates are required to establish a secure connection between two devices. In this menu you can create your own certificates, import existing ones or integrate third-party certificates. To use the existing certificate, please download it to your PC by clicking on the download icon and install it in the certificate store.
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Use existing certificate To import certificates, please select the appropriate button and follow the set-up steps. Create certificate To create a certificate, select the button "Create certificate" and fill in the required data individually.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e 7.1.6.4 Audio/Video Encryption Activate the encrypted transmission of audio and video signals to increase the security of your system. Make sure that the connected devices use the same protocol/certificate, otherwise decryption cannot take place.
Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Remote connections BURGcam App - P2P To access your device via the app, you must connect it to a network that has access to the Internet. If you activate the P2P function, the system establishes a connection to the BURGcloud P2P server. If the connection is successfully established, the status changes to "Online"...
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Operating Instructions BWNVR-2411P, SNVR-3842e, SNVR-31642e, BWNVR-31632Pi, SNVR-36444e Notes on the disposal of the appliance Please observe the applicable legal regulations in the case of disposal of unusable equipment. This symbol means that electrical and electronic equipment must be disposed of separately from household waste at the end of its useful life.