BIOTRONIK CardioMessenger SMART Troubleshooting Manual
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Also See for CardioMessenger SMART:
- Technical manual (145 pages) ,
- Quick start manual (2 pages) ,
- Technical manual (126 pages)
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BIOTRONIK Home Monitoring
BIOTRONIK CardioMessenger SMART
Set-up and Troubleshooting Guide
CardioMessenger SMART
Set-up and Troubleshooting Guide
Setting up your CardioMessenger SMART
1. Remove from the box and plug your BIOTRONIK CardioMessenger SMART into a power
socket within 15cm to 2.5m of where you sleep.
2. An 'OK' symbol will appear on the left side of the screen once the CardioMessenger is
charged and fully-functioning.
3. Ensure your CardioMessenger remains plugged in 24/7. You do not need to carry it with
you during the day.
4. No further set up is required. The CardioMessenger will transmit medical messages
from your device automatically every night between 1am to 2am.
5. If you are admitted to hospital, please bring this monitor and cable with you. Please take
monitor with you after hospital discharge and repeat step 1, 2, 3 & 4
The CardioMessenger is not an emergency system or life saving device. If you have symptoms or
are feeling unwell, you must see your doctor or call Triple Zero (000) in a medical emergency.
Commonly Asked Questions
Do I need to bring my CardioMessenger when I travel?
Please ask your doctor. In general, we recommend you bring your CardioMessenger and plug it in
next to where you sleep if you are travelling for a period greater than 3 weeks.
If you have a diagnostic device, such as a BioMonitor (Implantable Loop Recorder) it is advisable to
bring your CardioMessenger with you travelling.
For more information about travelling overseas or if you do not wish to bring your CardioMessenger
while travelling, please fill out the Patient Request Form
Please note
Your Implantable Cardiac Device will not transmit medical messages while you are away from the
CardioMessenger. If you intend to be away from your CardioMessenger for a period of 60 days or
greater, you may need to make an appointment to have your BIOTRONIK Remote Monitoring
manually reactivated in your doctor's clinic on your return. This does not apply to patients with
implantable defibrillators. Monitoring will remain active on these devices.
here
and include the dates of your travel.
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Summary of Contents for BIOTRONIK CardioMessenger SMART
- Page 1 Set-up and Troubleshooting Guide Setting up your CardioMessenger SMART 1. Remove from the box and plug your BIOTRONIK CardioMessenger SMART into a power socket within 15cm to 2.5m of where you sleep. 2. An ‘OK’ symbol will appear on the left side of the screen once the CardioMessenger is charged and fully-functioning.
- Page 2 BIOTRONIK CardioMessenger SMART BIOTRONIK Home Monitoring Set-up and Troubleshooting Guide CardioMessenger SMART Set-up and Troubleshooting Guide What happens if there is a power cut? Your Implanted Cardiac Device will not be affected in the event of a power cut. The CardioMessenger and your Implanted Cardiac Device work independently.
- Page 3 Figure 2 - Universal adapter connected If the issue with your CardioMessenger is not rectified, please go to the Patient Queries webpage via the BIOTRONIK website and fill out the Patient Request Form at https://www.biotronik.com/en-au/ patients/patient-queries. You can also access the Patient Request Form by clicking the link here.
Need help?
Do you have a question about the CardioMessenger SMART and is the answer not in the manual?
Questions and answers
The ok keeps blinking
If the "OK" light (Operation icon) keeps blinking on the BIOTRONIK CardioMessenger Smart device, it means the device is ready for use.
This answer is automatically generated
Ok is just blinking
If the BIOTRONIK CardioMessenger Smart device is blinking, it indicates one of the following:
- If the Call back icon is flashing, you should contact your physician during normal office hours.
- If the Information icon is flashing, it means a cellular connection cannot be established, and you should try relocating the device in the room.
Each blinking icon has a specific meaning, so identifying the flashing icon is important to determine the exact issue.
This answer is automatically generated
The light on the device is really bright at night. Is there a way to dim it?
patients home monitor now reads zero - what does that mean ?