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ST9300 Family:
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ST9300AG, ST9240AG
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ST9150AG
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AT Interface Drives
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Installation Guide
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Table of Contents
Related Manuals for Seagate ST9300 Series
Summary of Contents for Seagate ST9300 Series
- Page 1 ......ST9300 Family: ......ST9300AG, ST9240AG .
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Page 2: Table Of Contents
Seagate , Seagate Technology and the Seagate logo are registered trademarks of Seagate Technology, Inc. SeaFAX ™ , SeaFONE ™ , SeaBOARD ™ and SeaTDD ™ are trademarks of Seagate Technology, Inc. Other product names are registered trademarks or trademarks of their owners. -
Page 3: Read Before You Begin
If it appears to be damaged, call your distributor or dealer immediately. Warranty. See your authorized Seagate ® distributor or dealer. Maintenance and repair. Seagate drives do not require main- tenance. The head/disc assembly is sealed; if you break the seal,... -
Page 4: Configuring The Drive
ST9300 Family Installation Guide, Rev. A you void the warranty. Seagate customer service centers are the only facilities authorized to repair Seagate drives. Seagate does not sanction any third-party repair facilities. Configuring the drive 1. Put on a grounded wrist strap. Wear the grounded wrist strap throughout the installation procedure. - Page 5 Circuit board for keying Drive is master; slave may be detected using DASP– signal Drive is master; Seagate slave drive present Drive is slave; Seagate master drive present Use CSEL pin grounding to differentiate master from slave Figure 1. ATA interface connector and master/slave...
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Page 6: Mounting The Drive
ST9300 Family Installation Guide, Rev. A section, “Mounting the drive.” Otherwise, perform the following steps: 1. Turn off the computer and remove the battery. 2. Put on a grounded wrist strap. 3. Open the case of your computer. See your system manual for instructions. -
Page 7: Configuring Your Computer
ST9300 Family Installation Guide, Rev. A Note. This drive meets industry-standard MCC mounting speci- fications. When installing this drive in a fixed-mounting application, you must use MCC-compatible connectors and mounting hardware. If the mounting holes in your computer do not line up with the mounting holes on the drive, your computer may not be MCC-compatible. - Page 8 ST9300 Family Installation Guide, Rev. A To configure your system BIOS, follow these steps: 1. Turn on your computer. 2. Run the system setup program. This program configures the system BIOS to recognize your drive. In some computers you run the system setup program by pressing special keys while the computer is booting up.
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Page 9: Formatting And Partitioning The Drive
If you are not sure which drive type to select, try running the FINDTYPE.EXE utility program. This program is avail- able from Seagate’s Technical Support services (on the SeaBOARD computer bulletin board). Caution. Write down the drive type that you have selected and any drive specifications that you have entered (use the Notes page at the end of this manual). - Page 10 ST9300 Family Installation Guide, Rev. A Low-level formatting Seagate AT Interface drives are low-level formatted at the factory and do not require additional low-level formatting before use. Partitioning The partitioning process subdivides a single disc drive into partitions that behave as separate logical drives (labeled C, D, E, etc.).
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Page 11: Installation Troubleshooting
DOS CHKDSK utility program. Installation troubleshooting Before calling Seagate Technical Support, please read and con- sider all the possibilities discussed below. The suggestions pre- sented here address the vast majority of installation problems. - Page 12 ST9300 Family Installation Guide, Rev. A • Check all cables. Make sure that all cables are securely connected. Printed circuit and ribbon cables are quite fragile. Check to see that they are not crimped or damaged. Make sure that pin 1 of the interface cable is connected to pin 1 of the interface connector on the drive and on the computer.
- Page 13 ST9300 Family Installation Guide, Rev. A new devices you have installed. If you are not sure whether your power supply meets your system requirements, consult your computer dealer or distributor. • Check your DOS version. You must use the same version of DOS throughout all phases of building and configuring your computer system.
- Page 14 ST9300 Family Installation Guide, Rev. A At startup, the computer does not recognize the presence of the drive. • Check all cables. • Check jumper settings on all drives. • Check the power supply. • Reboot the computer and make sure the drive spins up. If your drive is very quiet, you may not be able to hear it spin up.
- Page 15 ST9300 Family Installation Guide, Rev. A • Check the power supply. • Check your DOS version. Call your dealer to make sure the DOS version the dealer used to partition and high-level format the drive is the same as the version you have installed on your computer.
- Page 16 ST9300 Family Installation Guide, Rev. A • Try another drive type or translation geometry. Sometimes the host BIOS does not accept a particular translation geometry even though that geometry is listed as an option during system setup. • Make sure that the host adapter is not assigned an interrupt that is already in use by another device.
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Page 17: Compatibility Notes
ATA interface command set. For a detailed description of the ATA commands implemented by these drives, see the Sea- gate ST9300 Family Product Manual and the Seagate ATA Interface Reference Manual . • In accordance with ATA specifications, the system BIOS must... -
Page 18: Technical Support Services
Your dealer has first-hand experience with a wide variety of system configurations. Technical support is available for all Seagate products by calling the SeaFAX ™ , Seagate Technical Support FAX, SeaFONE ™ , SeaBOARD ™ and SeaTDD ™ services. SeaFAX You can use a touch-tone telephone to access Seagate’s... - Page 19 (Pacific time), Monday through Friday. A.M. P.M. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access the recordings 24 hours daily. Before calling, note your computer configuration and drive model number (ST xxxx ). SeaBOARD Using a modem, you can: •...
- Page 20 ST9300 Family Installation Guide, Rev. A SeaBOARD phone numbers: Location Modem number United States 408-438-8771 Canada 416-856-5581 England 44-62-847-8011 France 33-1 40 67 10 34 Germany 49-89-140-9331 Singapore 65-292-6973 Australia 61-2-756-2359 Korea 82-2-556-7294 SeaTDD. 408/438-5382 Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 8:00 A.M.
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Page 21: Shipping And Storing Your Drive
Shipping and storing your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. - Page 22 Notes...
- Page 23 Notes...
- Page 24 Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066, USA Publication Number: 36271-001, Rev. A, Printed in USA...