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Hermstedt WebShuttle II Manual

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Summary of Contents for Hermstedt WebShuttle II

  • Page 1 WebShuttle II...
  • Page 2 Trademarks and registered trademarks are acknowledged. They remain the exclusive property of their owners. Absence of such an identification does not constitute a breach of trademark protection. 1st edition Hermstedt AG • Germany Carl-Reuther-Straße 3 (c) 2001 Hermstedt AG D- 68305 Mannheim E-mail: info@hermstedt.de...
  • Page 3 WebShuttle II User’s Guide...

  • Page 5: Table Of Contents

    Contents Chapter 1: Introduction 1.1 About this User’s Guide ..............3 1.2 Packing list ................... 3 1.3 System requirements ............... 4 Chapter 2: Installation 2.1 Connecting W II ..............7 HUTTLE 2.2 Installing the software for Windows 2000 and XP........7 2.3 Installing the software for Windows 98 and Me ........
  • Page 6 Contents 4.2.3 Getting into the Internet or an Intranet (Windows XP) .......... 45 4.2.4 Connecting and Disconnecting................47 4.2.5 Using a Dial-Up Server..................47 4.3 LED signals .................. 48 Appendix A.1 Troubleshooting tips ............... 51 A.1.1 Make sure W II is connected correctly ..........51 HUTTLE A.1.2 Make sure W II and your ISDN line are working ........
  • Page 7 C h a p t e r 1 I n t r o d u c t i o n...

  • Page 9: Chapter 1: Introduction

    WebShuttle II with Mac OS based computer WebShuttle II Mac OS User’s Guide. The latter is accessible only on a Macintosh computer. Packing list The WebShuttle II package contains: • WebShuttle II • ISDN cable with RJ-45 plugs at each end •...

  • Page 10: System Requirements

    • An ISDN S line in reach of the computer. You can also use your WebShuttle II with a Macintosh. Please see the Macintosh User’s Guide for requirements and additional informa- tion. You’ll find it on the WebShuttle II CD-ROM.
  • Page 11 C h a p t e r 2 I n s t a l l a t i o n...

  • Page 13: Connecting Web Shuttle

    Connecting W HUTTLE To use your WebShuttle II, you have to connect it to the ISDN out- let and your computer. The necessary cables are supplied. The WebShuttle II has one port and one fixed USB cable.
  • Page 14 1. Click Next. 2. Select Search for a suitable driver. 3. Insert the “WebShuttle II CD” into your CD-ROM drive and wait a few seconds until the CD-ROM is mounted. If for any reason you like to install the drivers manually: You find...
  • Page 15 The installation process commences and the driver components are stored at the appropriate places. This may last some seconds. Now you are taken through the basic ISDN configuration of the WebShuttle II: The proposed D channel protocol “European ISDN (DSS1)” should fit almost every installation.
  • Page 16 7. Click Next. 8. Click Finish. The installation is done and your computer it is ready for using the WebShuttle II to connect via ISDN to online services. If the ISDN wall outlet is connected, an orange-coloured light inside the ISDN...

  • Page 17: Installing The Software For Windows 98 And Me

    Your screen shows the first dialogue of the Hardware Wizard. 1. Insert the “WebShuttle II CD” into your CD-ROM drive and wait a few seconds until the CD-ROM is mounted. 2. Select Automatic search for a better driver and click Next.
  • Page 18 The installation process commences and the driver components are stored at the appropriate places. This may last some seconds. Now you are taken through the basic ISDN configuration of the WebShuttle II: The proposed “Automatic” protocol detection should fit almost every installation.

  • Page 19: The First Connection

    4. Click Finish. After restarting your computer it is ready for using the WebShuttle II to connect via ISDN to online services. If the ISDN wall outlet is connected, an orange-coloured light inside the ISDN plug of the WebShuttle II starts pulsing.
  • Page 20 The first connection The following window is shown: 3. Enter a name, i.e. “Hermstedt Testsite.” 4. Use the pop-up to select the device Hermstedt WAN-Line1. 5. Click Next. 6. Enter the area code “621,” the phone number “750070,” and choose the country code for Germany (49).
  • Page 21 Installation 8. Click Finish. The Dial-In Network window should now show an icon of the new connection you have just created. 9. Open Hermstedt Testsite.

  • Page 22: Chapter 3: Using Web Shuttle

    If the message “Remote station busy” is shown, everything is set up correctly, but Hermstedt’s server is busy. Please try again later. Please remember to use the correct country code for Germany when dialing. If you are dialing from the UK remember to dial 000 and not 00 to access a data line at the exchange.
  • Page 23 C h a p t e r 3 U s i n g W HUTTLE...
  • Page 25 HUTTLE After you have connected your WebShuttle II, installed the software and configured your computer, you can use your WebShuttle II to surf the Internet and access many other services on the Internet. There is only one piece of information missing to start surfing: through which Internet service provider or online service to connect to the Internet.

  • Page 26: Accessing The Internet Through Aol

    AOL software. You find it on the AOL CD-ROM. 3.1.1 Setting up a COM port Despite the fact that the WebShuttle II is an ISDN adapter, you have to configure it as a modem to make the AOL software work with it.

  • Page 27: Setting Up Aol

    AOL software. 3.1.2 Setting up AOL To set up the AOL software to use WebShuttle II follow these steps: 1. Install the AOL software from the AOL CD-ROM. After installing the software you’ll need to restart your computer.
  • Page 28 Accessing the Internet through AOL If you click No you are guided through a series of set-up dialogues: 4. You may enter here whether you have to use a prefix for getting an out- side line. A comma after the digit tells the modem to wait for a small amount of time.
  • Page 29 Using W HUTTLE 64,000 bps. You normally do not need to use the Select Modem option, since the default “Hayes-compatible” will do. 6. Click OK. An info screen is shown. 7. Click Continue. Another screenful of information in preparation of the logon pro- cess: 8.
  • Page 30 Accessing the Internet through AOL Choose your local access number or the local area code, which automatically defines an access number. 9. Click OK. Your choice is evaluated and the complete access number, which will be dialed is shown. 10. Click Sign on to AOL.

  • Page 31: Connecting And Disconnecting

    • Your user name (also called the “PPP user name, Login name”). • The matching password. • The ISDN dial-in number. To configure your WebShuttle II follow these steps: 1. Open Dial-Up Networking in My Computer.
  • Page 32 Accessing the Internet through a service provider 2. Open Make New Connection. If you open Dial-Up Networking the first time, Windows auto- matically opens Make New Connection for you. 3. Enter a name, i.e. “My Internet Access.” 4. Use the pop-up to select the device “HermstedtWAN-Line1.” 5.
  • Page 33 Using W HUTTLE 7. Click Next. 8. Click Finish. The Dial-Up Networking window should now show an icon of the new connection you have just created.
  • Page 34 Accessing the Internet through a service provider 9. Open My Internet Access. Enter your user name and the password the Internet Service Pro- vider supplied you with. If you check Save Password here, you never have to enter the pass- word again and the connection to the Internet can be done com- pletely automatically.

  • Page 35: Connecting And Disconnecting

    Internet provider. 3.3.2 Sending and receiving faxes With WebShuttle II you are able to use communication software which is not designed for digital lines. In most cases these are the vari- ous kinds of fax software.
  • Page 36 Internet, and more Additionally you may enter the number (MSN) the fax software should answer to.
  • Page 37 C h a p t e r 4 R e f e r e n c e...

  • Page 39: Isdn System Manager

    YSTEM ANAGER This chapter explains en detail the features of ISDN System Manager – Hermstedt’s control panel software for controlling and configuring ISDN adapters, ISDN application software, and the accompanying operating system drivers. The ISDN System Manager is dynamic in a sense that its display and the configuration possibilities do reflect the actual hardware and soft- ware situation on a given computer.

  • Page 40: General Information

    This special function allows to analyze the behavior of your ISDN adapter on a deep technical level. We recommend to use this button only on request of a Hermstedt support specialist. Save Settings Clicking this button saves all configuration data stored inside the ISDN System Manager to a simple text file.

  • Page 41: Adapter Settings

    Reference 4.1.3 Adapter Settings The basic settings for each ISDN adapter is done here. You may choose each single adapter from the topmost list and then change its configuration. D Channel Protocol Select an entry of this list to adapt your ISDN adapter to the type of ISDN line you have connected it to.

  • Page 42: Msn Settings

    During the update you must not unplug the USB cable of a WebShuttle II. The device may get damaged. Its two LEDs are blinking rapidly during this process. 4.1.4 MSN Settings For each adapter this list shows the MSN/subaddress combination incoming calls are accepted for.

  • Page 43: Capi Msn Settings

    Reference To add a MSN or a MSN/subaddress combination to the list, enter the MSN into the MSN box, the subaddress in the Subaddress box, and choose the adapter you want to assign the number to. Leave the Subaddress box empty if you don’t want to use a subaddress. Click Add to add this entry to the list of known MSN.

  • Page 44: Com Port Settings

    YSTEM ANAGER 4.1.6 COM Port Settings Hermstedt ISDN adapters provide you with one or more virtual Com- munications Ports. A virtual Communications Port works just like a conventional, serial communications port, and can be used just like one. Instead of being a piece of hardware built into your computer, a virtual Communications Port exists only in software, and allows you to establish connections over ISDN.
  • Page 45 Reference COM-Port Use this box to select the desired COM port number. Default Protocol Select the B channel protocol to be used by default from this box. MSN-Number Select the MSN/Subaddress to accept calls with. Caller-ID Enter the desired caller ID into this box. If you have checked the “same Caller-ID for all outgoing calls”...

  • Page 46: Ndis Settings

    If you want to make a phone call whilst connected to the Internet using both channels, you lift up the receiver (busy tone can be heard) and replace it to signal WebShuttle II to release a channel for an out-...

  • Page 47: Incoming Calls

    Reference going call. WebShuttle II frees the second channel, and the line is ready to use for a phone call. 4.1.8 Incoming Calls Use the Incoming Calls panel to set the MSN calls for Remote Access Services or Dial-Up Networking should be accepted under.

  • Page 48: Adapter Specific Settings

    ISDN S YSTEM ANAGER Enable Access Control for this controller The “main switch” for this panel. Check this box to activate all settings made on this page. Default settings for … This is the most global setting for the given adapter. If you allow all incoming calls, any other settings including MSN or subaddress limi- tations are overridden and all incoming calls are accepted.

  • Page 49: Using Dial-Up Networking

    If your Internet Service Provider supports multilink connections, you can use both lines of the WebShuttle II. This doubles your band- width and cuts downloading time to half. This is configured in the Properties window of the connection. (Right-click a connection icon...

  • Page 50: Getting Into The Internet Or An Intranet (Windows 2000)

    Connection to connect to the Internet or an Intranet. Simply create a new connection using Make New Connection in Network and Dial- up Connection and choose the offered connections. If your Internet Service Provider supports multilink connections, you can use both lines of the WebShuttle II. This doubles your band-...

  • Page 51: Getting Into The Internet Or An Intranet (Windows Xp)

    Windows. 4.2.3 Getting into the Internet or an Intranet (Windows XP) WebShuttle II can be used with Windows XP Network Connections to connect to the Internet or an Intranet. Simply create a new connec- tion using Create New Connection in Network Connections and...
  • Page 52 Using Dial-Up Networking If your Internet Service Provider supports multilink connections, you can use both lines of the WebShuttle II. This doubles your band- width and cuts downloading time to half. This is configured in the Properties window of the connection.

  • Page 53: Connecting And Disconnecting

    Reference A helpful feature with multilink connections is the Callbumping option described in ‘Activate Callbumping’ on page 40. Additional information about Dial-up and multilink connections can be found using the online help in Windows. 4.2.4 Connecting and Disconnecting To access the Internet via WebShuttle you first have to establish a connection to your Internet Service Provider.

  • Page 54: Led Signals

    WebShuttle II has just been connected properly to the computer. The yellow LED is lit and the orange-coloured LED is pulsing WebShuttle II is ready to be used. There is currently no active con- nection. The yellow and the orange-coloured LEDs are lit There is an active connection.

  • Page 55: Appendix

    A p p e n d i x T r o u b l e s h o o t i n g t i p s S p e c i f i c a t i o n s...

  • Page 57: Troubleshooting Tips

    Appendix Troubleshooting tips If your WebShuttle II does not work as expected, please use the fol- lowing check list to isolate the problem and solve it: A.1.1 Make sure W II is connected correctly HUTTLE None of W II’s LEDs are lit HUTTLE The WebShuttle II is not connected properly to the computer.

  • Page 58: Check The Connection To Your Internet Provider

    ‹COM Port Settings› auf Seite 38 for further details. A.1.5 Technical support and software updates If you are still unable to use your WebShuttle II even after checking the above points, please contact the dealer where you bought your...

  • Page 59: Technical Specifications

    Appendix or Hermstedt AG or one of it’s subsidiaries around the world for assis- tance: you’ll find the addresses in the front cover of this manual. To obtain the newest software, you can access our Web server at: Hermstedt WWW-Server http://www.hermstedt.com/...
  • Page 61 I n d e x...
  • Page 63 Callbumping 40 Caller-ID 35 CAPI 37 CAPI MSN Settings 37 COM Port Settings 38 COM-Port 39 Connecting WebShuttle II 7 D Channel Protocol 35 Default Protocol 39 Default settings 42 Dial-Up Networking 11 DUN Phonebook 34 Enable Access Control 42...
  • Page 64 Index Incoming calls 41 Initialize Adapter 36 Internet service provider 19 ISDN cable 7 ISDN dial-in number 25 ISDN outlet 7 ISDN System Manager 33 LED signals 48 Logging 42 Mac OS 3 Macintosh 3 Make New Connection 13 MSN 35 MSN Settings 36 MSN-Number 39 multilink 43...
  • Page 65 Index Virtual Communications Ports 38 Windows 2000 7 Windows 98 11 Windows Me 11 Windows XP 7 WWW 29...
  • Page 66 HERMSTEDT Com m unic ation Pr oducts...

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