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Summary of Contents for Mapesen AI NVR

  • Page 2: Table Of Contents

    CONTENT Charpter 1 Product Introduc�on 1.1 Safety Instruc�ons Charpter 2 Installa�on Guide 2.1 HDD Installa�on 2.1.1 Front Panel Introduc�on 2.1.2 Product Overview 2.2 Statement 2.3 Install Hard Disk 2.3.1 Hard Disk Installa�on Steps: 2.4 Network Connec�ng Diagram Charpter 3 Host Opera�on 3.1 Boot And Shutdown 3.1.1 Boot 3.1.2 Shutdown...
  • Page 3 3.3.3.7 PTZ Control 3.3.4 Channel Connec�on 3.3.5 Advanced Se�ng 3.3.5.1 AI Se�ng 3.3.5.1.1 Face Recogni�on 3.3.5.1.2 Face Search 3.3.5.1.3 Smart Alert 3.3.5.2 Channel Configura�on 3.3.5.2.1 Channel Parameter 3.3.5.2.2 Capture Picture Parameter 3.3.5.2.3 Channel Grouping 3.3.5.3 Recording Snapshot 3.3.5.4 Alarm Management 3.3.5.5 Disk Management 3.3.5.6 Network Management 3.3.5.7 System Configura�on...
  • Page 4: Charpter 1 Product Introduc�On

    Charpter 1 Product Introduc�on 1.1 Safety Instruc�ons These instruc�ons are intended ensure that the user can use the product correctly to avoid danger or property loss. The precau�on measure is divided into” Warning” and” Cau�ons” Warnings: Serious injury or death may occur if any of the warnings are neglected.
  • Page 5: Charpter 2 Installa�On Guide

    6. May cause damage to the sensi�ve electronics within the unit. 7. Use the device in conjunc�on with an UPS if possible. 8. Power down the unit before connec�ng and disconnec�ng accessories and peripherals. 9. A factory recommended HDD should be used for this device. Improper use or replacement of the ba�ery may result in hazard of explosion.
  • Page 6: Front Panel Introduc�On

    Step 5: Fix the HDD. Step 6: Connect the power cable and SATA cable. 2.1.1 Front Panel Introduc�on Indicator Name Func�on Network Status NET LED is normally blue, Indicator indica�ng that network connec�on is normal. Power Status Indicator PWR LED is normally blue, indica�ng that the device is func�oning properly.
  • Page 7: Statement

    2.This equipment can be used in banking, telecommunica�ons, power, jus�ce, transporta�on, intelligent residen�al areas, factories, warehouses,resources, water conservancy facili�es, and other fields. 2.2 Statement 1. Thank you very much for purchasing this IVR product, if you have any ques�on or requirement, please feel free to contact us. 2.
  • Page 8: Network Connec�Ng Diagram

    The device model with a hard disk box supports hot-swap. 2.4 Network Connec�ng Diagram General NVR connec�on mode: AI NVR and IPC can be connected in the same LAN through switches, as shown in the figure: -07-...
  • Page 9 Connec�on mode of POE NVR: just connect IPC to the POE power supply port of NVR through network cable, as shown in the figure: Poe Package List: S\N POE NVR Camera 52V Power Supply 15M Network Cable 4PCS 4PCS 8PCS 8PCS -08-...
  • Page 10: Charpter 3 Host Opera�On

    Charpter 3 Host Opera�on 3.1 Boot and Shutdown Opera�on 3.1.1 Boot Insert the power line, press the power switch on backboard, and then press the switch bu�on on the front panel to boot the recorder. The video output is the default for the mul�- image output mode. If the boot �me be in the �me of recording which preset before, the system will automa�cally start the �ming recording func�on.
  • Page 11: Menu Opera�On

    3.3 Menu Opera�on A�er loginning, user can configure according to tool bar of interface. 3.3.1 Start Se�ng Click icon,it will display interface like right picture: 1. Cancel: to click“cancel”bu�on, user can logout; 2. Reboot:to click“reboot”bu�on, device would be reboot automa�cally; 3.
  • Page 12: Preview

    Connect IVR to LAN switch through network cable, then boot it, click icon to enter into” network management” interface, user configure IP address, Subnet mask,gateway on basic parameter interface.The IP address of IVR can be pinged by running ping command from PC host in LAN to detect whether IVR has been connected to LAN, then click icon to enter channel connec�on interface, such as following picture:...
  • Page 13: Shortcut Key Introduc�On

    3.3.3.1 Interface Shortcut Func�on Introduc�on There are many tool bars on preview interface,user can hide tool bars manually from upside, rightside and downside, there is different shortcut func�on on each bar,moreover,there are some hided shortcut func�on,now introduce them one by one. Upside Tool Bar All configura�on interface exist on this tool bar under it is not hided 1.
  • Page 14 In order to avoid alarm influence in usage,user can click “disarm” bu�on to shield alarm informa�on on interface( alarm s�ll occurs, inquiry it on logs),if user need to inquiry real�me alarm informa�on, just click”disarm” bu�on. 3. P2P cloud service , it will display P2P APP download QR code and device series QR code, device online situa�on, device series, refer to following picture.
  • Page 15 5. Output adjust icon, output mode would be displayed a�er clicking it,will display brightness, chroma, contrast, saturability, user can configure it by self-defined. 6. System informa�on icon, system informa�on,hard disk informa�on and recording informa�on would be displayed a�er clicking it, refer to following picture. -14-...
  • Page 16 Rightside Tool Bar 1. Image play mode There are three kinds of play mode,preview picture would be displayed according to requirements such as “device list” , “origina�on chart” and “channel tour”,default mode is “device list” ,however user needs to configure “origina�on chart” and “channel tour” firstly,then it works. 2.
  • Page 17 5. Smart search ,enter into face search interface. 6. Local backup ,enter into local backup interface. 7. Full screen mode ,it would be displayed full screen on preview interface. 8. Hide OSD ,hide OSD of preview interface. 9. Flip over ,flip over current preview interface.
  • Page 18 1. 3D posi�on 2. Display smart detec�on switch 3. Current channel capture picture 4. Intercom switch for same channel IP camera 5. Audio switch of current channel 6. Manual recording switch for current channel 7. Real �me playback switch 8. Video parameter se�ng An�bond Menu An�bond menu basically includes shortcut func�on keys men�oned above on preview interface under non-full screen and full screen,user...
  • Page 19: Real�Me Playback

    2. It displays comparison result informa�on including similarity,name, number, descrip�on, channel,name list style and �me, refer to following picture: 3.3.3.2 Real�me Playback There is hidden tool bar at the downside of each channel,it would appear when mouse slide to downside, click bu�on, progress bar would be appeared.
  • Page 20: Recording Play

    The channel screen will rewind the video recording for 5 minutes from the current �me, user can choose play ,backward, pause or stop playing recording for 5 minutes, picture would come back to real�me surveillance picture a�er stopping playing it. 3.3.3.3 Recording Playback Click icon to enter recording playback interface, there are local...
  • Page 21 Play Recording User can drag it through mouse for searched recording bar, also slowly enlarge it through mouse roller to adjust �me axis scale in 24 hours,�me unit scale is 1h,0.5h,15 min,5min, 2min,1min; when mouse cursor move to �me axis of colored column, it will display exact �me hint, accurancy is second.
  • Page 22: External File

    3.3.3.5 Local Capture Picture Rightside Tool Bar Playback mode switch to “local capture”,a�er refresh interface,to click rightside corner bu�on to search all captured pictures of the day,system will sort according to channel number by default,and line up them in shrinking picture style (refer to right picture): 1.
  • Page 23: Ptz Control

    Click the “Refresh” bu�on at the under right corner, then the files in the USB external storage device can be retrieved, operate the controls on the toolbar underside the interface, you can do a series of opera�ons to the selected files to play/pause.stop.fast play.audio adjustment.
  • Page 24 2. The blank area that besides the corresponding serial number could be set to be the name of preset posi�on,click "Se�ng",then it can be set successfully.If you need to change the preset posi�on,you can move the camera directly to the desired loca�on and click "Se�ng"...
  • Page 25: Channel Connec�On

    3.3.4 Channel Connec�on 1. A�er entering into channel connec�on interface, IVR will search IPC automa�cally in LAN, a�er finish searching, user can add channel according to requirements,please refer to following picture: 2. Search device: to search through selec�ng rela�ve protocol, IVR will finish searching all devices in LAN within 10 seconds.
  • Page 26: Face Recogni�On

    10. Network test: user can make PING test through choosing rela�ve network card or des�na�on address. 3.3.5 Advanced Configura�on 3.3.5.1 AI Smart 3.3.5.1.1 Face Recogni�on Face Group Name Face template would be managed by groups, user can creat face groups and manage groups’ informa�on. 1.
  • Page 27 7. User can add signal face picture or Export face pictures in batches into face template. 8. Add signal face picture:User can use USB flash disk to add face template image or capture front-end picture to extract face template. Add Face Template Pictures Through Flash Disk 1.
  • Page 28 5. Select the channel to capture the picture in the channels and click "shoot",refer to following picture: 6. On the current captured picture, click the le� mouse bu�on on the upper le� corner of the image, hold it and drag it to the lower right corner,release the mouse a�er the target face image is in the box, select the corresponding face template on the right, and click "extract face".
  • Page 29 9. Before impor�ng faces, you can force to update faces with the same ID or skip impor�ng faces with the same ID. 10. Force to update the face with the same ID: if the ID of the imported face template image conflicts with the ID of the exis�ng template in the device,the image in the device will be replaced.
  • Page 30 3. It will display synchronous progress, refer to following picture. Face Detec�on Support detect sta�c and dynamic face on picture User try to configure exact face size range according to usage scene, it will avoid wrong detec�on and speed up detec�on Face Detec�on Configura�on as below: 1.
  • Page 31 Advanced Configura�on 1. Enable FTP: enable or disable it. 2. Only detect maximum size face: larger size face picture in the output picture. 3. Limit size of cutout face picture: The largest size of face from captured picture. 4. Maximum width of cutout face: face size ranges from 32 to 1920 for captured picture.
  • Page 32 13. Detec�on area: draw the area of detec�ng face; use the mouse to click on the area that needs to be drawn on the channel screen, hold the le� bu�on of mouse, no ma�er which direc�on user moves, a red frame will be automa�cally generated, user can define its length and width,if frame is not good,user can erase and reset the area.
  • Page 33 1. System linkage: There are four kinds of linkage method, such as sound alarm,mail linkage, monitor alarm, upload center, now take four linkage methods for example to explain in detail. a. Mail linkage: user needs to input valid email address in the email parameters of the device, and fill in a valid mail server and port number.Under this condi�on, if an alarm is triggered, real �me alarm informa�on would be sent to mailbox;...
  • Page 34: Face Search

    5. Local snapshot linkage:user can select one channel, several channels or all channels to link.if alarm is triggered, Camera will capture picture automa�cally on selected channel. 6. PTZ linkage: connect PTZ to device. A�er the alarm is triggered, device would be linked to preset of the PTZ device, cruise ot track to alarm, or click cancel to cancel all linkages.
  • Page 35 3. System will display 10 second recording of captured picture, refer to following picture: 4. System will back up searched picture and recording, to select backup pictures or recording, click the "Backup" bu�on to back up the pictures or recording to the memory disk, refer to following picture: 5.
  • Page 36 6. Search without addi�onal informa�on: All captured face pictures of the selected channel can be queried, system display max 10,000 results at a �me. When the search results exceeds 10,000, the first 10,000 will be displayed. 7. Black name list and white name list type search: there are three search types: black name list, white name list and other lists.
  • Page 37: Smart Alert

    14.According to group query, select "Search by group" and drop down to select the queried group. 15.External picture search: user can set the similarity,and search according to similarity and the captured pictures, click to import pictures, this opera�on requires an external memory disk, click to extract the face,system will extract the face template according to default frame in the picture, user can also manually draw a frame on the page, and the extracted face will appear in the face template on...
  • Page 38 Display on preview: A�er enabling it,user can see the detec�on line and sta�s�cal results on the preview interface. 1. Detec�on line: user can set maximum 4 detec�on lines, drag mouse le� key to draw the line directly on the screen, release the le� key, and click the right key to finish drawing line.
  • Page 39 According to the above se�ngs,the Occupa�on ra�o of moving objects (vehicles) on No.1 channel is more than 150, when it cross the detec�on line, and the number of cross-line vehicles is 2 every 60s, and it does not trigger alarm,but the number of cross-line vehicles is 201 between at 10:00-15:30, which exceeded the threshold of 200 and triggered the target count alarm.
  • Page 40 1. Detec�on area: user can set maximum 4 detec�on areas on each picture,drag le� key of mouse directly on the screen to draw a line, release the le� key, move the mouse and click the le� key again to form second lines, The area would be formed automa�cally a�er click right key of mouse, that is detec�on area (a qualified area must be formed by two lines drawn manually ).
  • Page 41 1. Enable: Enable or disable Electronic Fence detec�on func�on. 2. Display in Preview: User can set rules and detec�on result whether are displayed in real �me preview, as above picture. 3. Detec�on Area: user can set maximum 4 detec�on areas which comply with se�ng rules.
  • Page 42 8. Set detec�on area: use mouse to click area which need to be line, press mouse le� key to draw line, mouse le� key will draw one turning line for every click,use mouse right key to end to draw line,it will form a polygon area automa�cally,like above picture( red area is detec�on area,blue imaginary line frame is object propor�on size).
  • Page 43 According to the above se�ngs, the Propor�on of moving objects on the channel is more than 30, cross line from A area to B area and trigger area detec�on alarm,following picture is real-�me picture in preview mode when alarm occurs ( detec�on line would flash alternately in red or blue,blue frame would track moving object a�er moving object cross detec�on line).
  • Page 44 1.Detec�on Mode: only support IP camera with humanoid detec�on func�on. 2. Enable: Make humanoid detec�on enable or disable. 3. Min humanoid pixel: range from 30 to 300, will detect human shape of humanoid pixel more than or equal to minimum pixel(blue frame). 4.
  • Page 45 Advise to set accurate detec�on area according to different usage scene,it will make detec�on faster and reduce wrong detec�on. 1. Enable: enable or disable this func�on. 2. Detec�on Mode:IP camera must support this func�on. 3. Display in Preview:User can set rules and detec�on result whether are displayed in real �me preview,as above picture.
  • Page 46 10. Audio linkage: choose audio linkage, system will link to alarm and broadcast rela�ve hint sound a�er triggering retrograde detect alarm. 11. Alarm light: Choose alarm light,a�er triggering retrograde detec�on alarm,it will link to alarm light output. 12. A�er finish se�ng parameters,click”save” bu�on,it would be valid. Leave Posi�on Alarm Se�ng interface for leave posi�on as follows: 1.
  • Page 47: Channel Configura�On

    9. Arming �me and linkage processing are the same with face detec�on. 10. Mo�on detec�on: Select this op�on to detect dynamic human figures in the area. 11. Audio linkage: choose audio linkage,to trigger leave posi�on detec�on alarm will link to alarm and broadcast rela�ve hint sound. 12.
  • Page 48: Capture Picture Parameter

    Video Encoding 1.Stream Type: Composite Stream and Video Stream are op�onal, when audio is needed,please choose Composite Stream. 2. Resolu�on:user can choose different resolu�on according to sub-stream and main stream ( different types IP camera has different resolu�on op�on). 3. Bit-rates’ Type: variable bit rate and constant bit rate. 4.
  • Page 49: Recording Snapshot

    The func�on bu�ons in the middle of the above figure are the func�ons of "create group, delete group,modify group name,move right to add channel into group, move le� to delete channel in group, move group up,and move group down". Preview Tour The se�ngs of preview tour are similar to the above organiza�onal structure se�ngs,and they are also divided into groups according to a certain standard to facilitate preview tour opera�ons.
  • Page 50 Note: The se�ng of recording �me period is for "�ming recording", and the pre-recording �me and recording delay are for "alarm recording",otherwise it is not se�able. Timing Capture Turn on the �ming capture func�on and set the capture �me period. 3.3.5.3.2 Manual Opera�on Manual Recording 1.
  • Page 51: Alarm Management

    2. File type: “General” is selected by default,and single/mul�ple selec�on is available as required. 3. File �me: The default is the day's �me of the device,user can modify it as needed. 4. File type: the default is "recording file",user can change it into "picture"...
  • Page 52 4. Arming �me: select �me period of arming. 5. Linkage mode: select linkage mode. 6. Full-screen frame: one key to set the en�re screen area to be the area of mo�on detec�on. 7. Full screen clearance: one key to clear mo�on detec�on area on the screen.
  • Page 53: Disk Management

    3.3.5.4.4 Linkage Overview User can query/add/modify/delete all alarm types and linkage configura�on informa�on of all channels on this page. 3.3.5.5 Disk Management 3.3.5.5.1 Storage Management The informa�on on the page explains in detail the current situa�on of the hard disk connected to the IVR,as shown in the following picture, the device is connected to a hard disk,which is in a normal state and space saturated state.The hard disk with physical number 0-2-0 is recording.
  • Page 54 IPSAN Protocol Network Hard Disk 1. Precondi�ons: The network environment is normal,and the network hard disk server has been built in the network environment,and the device IP address and the network hard disk server must be set in the same network segment. Network Hard Disk Setup 1.
  • Page 55 connected to the network hard disk and is in the recording state,it Format Network Hard Disk 1. Select the network hard disk to be forma�ed,select the format op�on,click the "format" bu�on,and select "OK".At this �me,a forma�ng progress bar appears and the interface prompts that it is forma�ng.
  • Page 56 Network Hard Disk Recording Rules Se�ngs 1. A�er the recording is full,there are two kinds of processing methods, they are automa�c coverage and stop recording. Automa�c coverage: a�er the network hard disk is full,the previous recording will be overwri�en and con�nue loop video. Stop recording: a�er the network hard disk is full,the device will stop recording.
  • Page 57 6. Network Hard Disk quota Select the recording group with the network hard disk,click the "quota" icon,enable quota (the device disables quota by default), allocate available capacity to the corresponding channel,click "OK",the corresponding channel will record within the available capacity,if the recording is full,the previous recording is automa�cally deleted,and the latest recording is retained.
  • Page 58 The usage method of NAS protocol network hard disk is similar to that of IPSAN protocol network hard disk, do not explain in detail Remarks: Currently,only 3536 devices support NAS protocol network hard drives,and other devices do not support it temporarily. 3.3.5.5.3 Disk Grouping Automa�c grouping The system defaults to record according to "automa�c grouping",that...
  • Page 59 The func�on bu�ons in the middle column of the above figure are respec�vely "create group,delete group,quota se�ng,move right to add channel to group,move le� to delete channel in group".Please note that the preview of channels that have not been added to the group has a picture Recording will not be performed at the �me (ch7-ch9,ch16-ch64),the ungrouped hard disk is a free hard disk,and no data will be wri�en (Disk1-0-0).
  • Page 60 3.3.5.5.5 Array Configura�on Click to enter the array configura�on, physical disk interface, display the status of the hard disk connected to the device, in this interface, you can set up hot spare hard disks, create various types of arrays or configure arrays with one click, etc.
  • Page 61 A�er the configura�on is completed,the hard disk needs to be forma�ed.At this �me,a prompt to format the array appears on the storage management page. A�er selec�ng the array that needs to be forma�ed,click the format bu�on,interface as shown below: A�er the forma�ng is completed, the one-click configura�on of the array is completed, and there are automa�cally created arrays and hot spare displays on the physical disk and array interfaces.
  • Page 62 2. Create array Five array types can be created: RAID0,RAID1,RAID5,RAID6 and RAID10. RAID0: At least two hard disks are required to be created, and the array capacity is the sum of the two hard disk capaci�es Click Create Array,name the array,select RAID0 type,select at least two hard disks,and click OK.
  • Page 63 A�er the crea�on is completed,the hard disk needs to be forma�ed;in the storage management interface,check the array to be forma�ed. A�er the format is completed,you can see that an array has been created in the array interface. The created array is displayed on the physical interface,and hot spare se�ngs can be performed.Select the hard disk that needs to be used as a hot spare.A�er clicking the hot spare bu�on,the hard disk type becomes a hot spare disk.
  • Page 64 It is also necessary to format the hard disk.A�er forma�ng,the created array can be seen on the array interface,as shown in the figure below: RAID5: Create at least three hard disks (or more),and the array capacity is the number of hard disks n-1 Click Create Array,name the array,select RAID5 type,select at least three hard drives,and click OK.
  • Page 65 It is also necessary to format the hard disk.A�er forma�ng,the created array can be seen on the array interface,as shown in the figure below: RAID10: At least 4+2*n disks are required to be created the array (n>=0),and the array capacity can only use half of the disk capacity or less Click Create Array,name the array,select RAID10 type,select at least four hard drives,and click OK.
  • Page 66 It is also necessary to format the hard disk.A�er forma�ng,the created array can be seen on the array interface,as shown in the figure below: Array Interface Can delete and rebuild the created array Delete: The created array can be deleted,the interface will no longer display the array a�er dele�on,the physical disk interface,the hard disk status will be restored to ordinary disk.
  • Page 67 Firmware: display the related informa�on of the array and the background task speed se�ng Version: Display the current so�ware version informa�on of the device. Number of physical disks: the maximum number of hard disks that the device can access. Number of arrays: the maximum number of RAID arrays created. RAID type: RAID type currently supported by the device,RAID0,RAID1, RAID5,RAID6,RAID10,etc.
  • Page 68: Network Management

    If the hot spare disk is not set,you need to click the rebuild bu�on to rebuild manually.A�er clicking OK,the rebuild will start,and the rebuild �me will depend on the amount of data. note: Currently,only 3536 devices with 10 bays or more support the RAID func�on.
  • Page 69 Advanced Parameters 1. Enable PPPoE fill in the correct PPPoE user name and password.If the network is connected,the dynamic address of the device can be obtained. 2. Enable UPnP The default RTSP,RTMP,and HTTP port numbers are 554,1935,and 80 respec�vely.The port numbers is modified (modifica�on of the internal port requires restar�ng the device to take effect).The UPnP state is inac�ve by default,and the external IP address will be obtained a�er taking effect.
  • Page 70 1.Fill in mul�ple recipient mailboxes,the sender mailbox will send mails to mul�ple recipient mailboxes at the same �me. 2.Select the func�on,the mail received by the recipient's mailbox will have an a�achment,and the content of the a�achment is the linked screenshot file of the corresponding channel (compressed package format).
  • Page 71 1. Protocol name: P2P protocol name 2. Enable: Turn on this service to connect to the device with your mobile phone. 3. Alarm push: you can receive alarm informa�on only when you enable this func�on on the mobile app. 4. Central server address: display the registered central server address of the device.
  • Page 72: System Configura�On

    3.3.5.6.5 IP Address Filtering A�er adding the IP address of the PC,the page looks like following picture,it is restricted to log in on the web of this PC to filter out PCs that are forbidden to log in.The interface is as shown below: 3.3.5.7 System Configura�on 3.3.5.7.1 Time Se�ng Equipment Time...
  • Page 73 3.3.5.7.2 User Management 1. Modify user: modify the user name,password and user type of the selected user. 2. Add user: add a new user. 3. Delete user: you can delete the selected user (except admin and default users). 4. User authority: set authority for the selected user. 3.3.5.7.3 Device Parameters Basic Se�ngs 1.
  • Page 74 6. Display mode: The maximum number of preview channels supported by the device on the same screen and the maximum number of intelligent detec�on channels (different models have different IVR capabili�es),which need to be restarted to take effect. 7. Face access mode: There are two types: digital + comparisondevice; digital + capture device.
  • Page 75: System Maintance

    3.3.5.8 System Maintenance 3.3.5.8.1 System Informa�on 1. Device informa�on: the so�ware version and hard disk version currently used by the IVR. 2. Stream informa�on: real-�me sub and main stream informa�on of all channels. 3. Online users: informa�on of users currently accessing IVR. 4.
  • Page 76 2. Import configura�on: Import the system configura�on file in the USB external storage device inserted in the IVR into the system,and the imported configura�on will take effect a�er restar�ng the device. 3. Restore the default: select single/mul�ple configura�ons as required,and restore the parameters to the factory default values, which can take effect a�er restar�ng the device.
  • Page 77: Network Diagnosis

    3.3.5.9 Network Diagnosis Remote diagnosis: This page displays the network status of the device, and can show whether the current network communica�on is normal or not as shown in the figure below: Network test: 1. PING test: This func�on can test whether the data transmission status between the current network and the device or server you want to connect to is normal,as shown below: 2.
  • Page 78: Charpter 4 Network Opera�On Guid

    3. Packet capture backup: To back up the captured packet data,you need to use tools such as mobile U disk. 4. Storage path: Click Browse to select the storage path in the tool. 5. Capture and backup: click Capture and backup to directly save the captured package to the set path.
  • Page 79: Charpter 5 Cellphone Opera�On Guid

    4.1.2 Plug-in Installa�on and User Login and Logout 1. A�er the network digital video recorder is correctly connected to the network,you can log in and access the NVR through the IE browser. 2. User can download and install the IE plug-in from IVR via the network.A�er running plug-in,enter the IP address,user name,and password of the network digital video recorder in the IE browser,and the following interface will pop up a�er the connec�on is successful:...
  • Page 80 Installa�on And Opera�on Instruc�ons 1. Download the current latest version [Cloud Eye AI] installa�on file from the Android market. 2. Perform online installa�on 3. A�er the installa�on is complete,click the corresponding program icon to open the APP,see the right picture. Note: In actual use,mobile phone performance and network condi�ons will affect the preview effect.If the network condi�on is poor,you can appropriately reduce...
  • Page 81: Charpter 6 Faq

    Chapter 6 Common Troubleshoo�ng Reasons For The Device Cannot Start Or Keeps Restar�ng 1. The NVR has upgraded the wrong firmware and caused the system so�ware to be damaged. 2. The main board of the NVR is faulty,please contact the supplier for repair.
  • Page 82 The video input format does not match.If the camera is NTSC format and the network digital video recorder uses PAL format,the preview image will appear blurred. Reasons For NVR Replays The Image On The Screen Or Cannot Find The Video 1.
  • Page 83 It may be that your IVR or IPC is not correctly connected to the network.Try to use the ping command to check whether the device is correctly connected to the network,and also check whether there is an IP conflict. 3. It takes a long �me to produce the image Different brands and models of IPC will have a different �me from storage to the appearance of the image,generally no more than one minute,but there are also very few models that take longer.
  • Page 84 MAPESEN TECHNOLOGY LIMITED www.mapesen.com 0086(755)-89345865 info@mapesen.com...

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