Table of contents H3000 E Table of contents Introduction..................5 1.1 Information on the operating instructions......5 1.2 Other applicable documents..........5 1.3 Glossary and abbreviations..........5 Safety....................7 2.1 Symbols in these instructions..........7 2.2 Proper use................8 2.3 Residual risks................ 9 2.3.1 Electric current..............
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H3000 E Table of contents 9.3.1 Viewing an error message..........32 9.3.2 Fault table................. 33 9.4 Work required for repairing faults........36 9.4.1 Work required for repairing faults on the heat inter- face unit................36 9.4.2 Replacing the circuit board..........36 Decommissioning and restarting..........
Introduction H3000 E Introduction Information on the operating instructions These instructions ensure safe and efficient use of the heat interface unit controller. These instructions are a component of the product and must be kept in the immediate vicinity of the heat interface unit, where they are readily accessible for service personnel.
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H3000 E Introduction Abbreviation Meaning Domestic hot water Circ. Circulation Operating instructions 01/2023 Item no. 215251 EA no. EA-1291...
Safety H3000 E Safety Symbols in these instructions Categories and symbols for the safety Safety warnings are indicated by symbols in these instructions. The warnings safety warnings are introduced by signal words that indicate the extent of the danger. DANGER!
H3000 E Safety Warning signs Type of danger Warning – high-voltage. Warning – hot surface. Warning – danger zone. Tips and recommendations This symbol highlights useful tips and recommenda- tions, as well as information for efficient and fault- free operation.
Safety H3000 E WARNING! Danger in the event of improper use! Improper use of the controller may result in dan- gerous situations. – Never connect the controller directly to a source of heat (e.g. boiler or solar circuit). – Never use the controller in one of the following areas: –...
H3000 E Safety 2.3.1 Electric current Electric power DANGER! Danger to life due to electric power! There is an immediate risk of fatal electric shock if live components are touched. Damage to the insula- tion of the individual components can be fatal.
Safety H3000 E 2.3.3 Danger due to legionella outbreak Proliferation of legionellae WARNING! Proliferation of legionellae due to stagnant water! If the unit is not used for an extended period, there is a risk of the proliferation of legionellae due to stag- nant water.
H3000 E Safety The operating company must clearly assign and define responsi- bilities for installation, operation, troubleshooting, maintenance and cleaning. The operating company must ensure that all persons who work with the controller have read and understood these instructions. Furthermore, the operating company is responsible for ensuring the controller remains in a technically flawless condition.
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Safety H3000 E Furthermore, the technician must provide proof of his/her profes- sional qualification that certifies his/her ability to perform work on heating systems and water heating systems. The heating and sanitary technician must have read and understood these instructions.
H3000 E Safety Environmental protection Danger to the environment ENVIRONMENT! Danger to the environment due to incorrect use of substances hazardous to the environment! Considerable damage to the environment can occur in the event of incorrect use of substances haz- ardous to the environment, and in particular in the event of disposal.
Overview H3000 E Overview Functional principle Function of the controller The controller is a component of the heat interface unit. This controls the heat interface unit and verifies the current measurements. The domestic hot water control cycle is comprised of a controllable valve, a temperatur sensor on both the primary and secondary sides, and a flow rate sensor.
H3000 E Overview Sensors The sensors send the current values to the controller. The sensors are plugged into the terminal block. Provision is made for the following sensors: Fresh water flow rate sensor Domestic hot water temperature sensor Heating supply temperature sensor...
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Overview H3000 E Signal Description Continuous Controller operating light, green Flashing Controller starting light, green Continuous Controller stopped light, red Voltage transformer The voltage transformer supplies the circuit board with 24V. Compe- nents running with 24V are supplied via the circuit boards.
H3000 E Overview Fig. 9: Terminal assignment Human machine interface (HMI) The controller is operated using a human machine interface (HMI) that is connected to the LAN socket. The HMI is operated using the but- tons. A number of buttons perform a different function when they are pressed and held (for more than 2 seconds).
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Overview H3000 E Fig. 10: Buttons Position Element Description [ESC] Exits a parameter setting without saving any changes made. Returns to the previous page. [ESC] is pressed and held, a trend When a measurement is activated and recording starts on the display.
H3000 E Functional description Functional description Operating modes Automatic mode (Auto) The heat interface unit operates using the standard controller func- tion in automatic mode. Measurements can be viewed, and setpoints can be entered. Manual mode (Man) The signals for the heat interface unit are determined manually in manual mode.
Functional description H3000 E Drinking hot water control As soon as a flow is detected in the domestic hot water, the corre- sponding control valve is used to make adjustments to the set nom- inal temperature. The following functions for automatic adjustment of the specified setpoint prevent excessive heat from being drawn from the heat net- work.
H3000 E Functional description Frost protection If the supply temperature is approaching freezing point, the control is activated. The circulation pump starts and the valve makes adjust- ments to set a minimum setpoint. When the supply temperature rea- ches 8 °C, the control continues operating for a number of minutes before switching off again.
Installation H3000 E Installation Electric current DANGER! Danger due to electric current! When working with power cables, there is an imme- diate danger of severe, or even fatal, injury due to electric current. – Ensure that the cable is not live when performing installation work.
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H3000 E Installation Plug the connector plug for the controller into the socket pro- vided. ð The heat interface unit and the controller start automati- cally. As soon as the controller can draw electric current, the program starts. It can take up to 30 seconds until the controller is ready for operation.
Commissioning and operation H3000 E Commissioning and operation When commissioning, the parameters have already been set at the Ä Chapter 7 ‘Parameter settings and display values’ factory ( on page 27 ) and can be changed on the HMI ( Ä Chapter 6.2.1 ‘Set- ting parameters on the HMI’...
H3000 E Commissioning and operation 6.2.2 Saving changes NOTICE! The set parameters are retained even when they have not been saved. However, they will be lost in the event of a power failure. To ensure the set parameters are retained after a power failure, they must be saved actively.
Parameter settings and display values H3000 E Parameter settings and display values The values without a value range correspond to the display values of sensors, control signals or software statuses. Values with value ranges are parameter settings. To delete the value ranges, see the appendix.
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H3000 E Parameter settings and display values HMI text Description Value range Setpoint th. disin- Setpoint of domestic hot water heating during thermal disinfection 55 – 90 °C fection Duration th. disin- Duration of “Disinfection” operating mode. Once this time has elapsed, a 0 –...
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Parameter settings and display values H3000 E Main overview ► System HMI text Description Value range Language Language selection English German Imperial unit sys. Switchover between imperial and metric system of units Passive Active Passive: metric system of units Active: imperial system of units Main overview ►...
H3000 E Maintenance Maintenance Safety during maintenance Electric current DANGER! Danger due to electric current! When working with power cables, there is an imme- diate danger of severe, or even fatal, injury due to electric current. – Ensure that the cable is not live when performing installation work.
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Maintenance H3000 E Interval Maintenance work Personnel Every year Check the date and time, and adjust if necessary. Heating and sanitary technician Appraise evaluations and check for plausibility. Heating and sanitary technician Check current measurements and check for plausibility. Heating and sanitary technician Check the error memory.
H3000 E Faults Faults Safety instructions when repairing faults Securing against a restart WARNING! Danger to life due to unauthorised restart! An unauthorised restart of the power supply when repairing faults presents a danger of severe injuries or even death for persons in the danger zone.
Faults H3000 E The error message also indicates the priority level of the error. Depending on the priority level, the unit is switched off: Critical (A) = unit is switched off, because there – is an error that is critical for the installation.
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H3000 E Faults Fault description Cause Remedy Personnel 31 DHW setpoint unreached Domestic hot water Reduce domestic hot Operator Domestic hot water temperature not requirements too water requirements. reached for 3 minutes. high. Setpoint reduction to actual value. Calcination in the...
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Faults H3000 E Fault description Cause Remedy Personnel 51 HTG setpoint unreached: Active Control valve defec- Replace the control Heating and Heating supply temperature not reached for tive. valve. sanitary techni- 3 minutes. cian Setpoint reduction to actual value. 80 Input remote-off: Active...
H3000 E Faults Fault description Cause Remedy Personnel Flow rate is not measured, Flow sensor for Clean or replace the flow sensor. Electrician although fresh water is fresh water is dirty flowing. or defective. Ä Chapter Circuit board defec- Replace the circuit board ( Electrician tive.
Decommissioning and restarting H3000 E Decommissioning and restarting 10.1 Decommissioning When decommissioning, observe the instructions for the heat interface unit ( Ä Chapter 1.2 ‘Other appli- cable documents’ on page 5). 10.2 Restarting Proliferation of legionellae WARNING! Proliferation of legionellae due to stagnant water!
H3000 E Disassembly, disposal Disassembly, disposal 11.1 Safety instructions for disassembly/disposal Electrical installation DANGER! Danger due to electric current! Danger to life in the event of contact with live com- ponents. Electrical components may make unchecked movements when switched on and cause severe injuries.
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Disassembly, disposal H3000 E If no agreement covering return and disposal was made, then dispose of dismantled components by recycling them: Scrap metals. Give plastic elements to a recycling company. Dispose of other components after sorting them by material. 01/2023 Item no. 215251 EA no. EA-1291...
H3000 E Technical data Technical data 12.1 Design and operating data Observe the supplementary design and operating data in the data sheet ( Ä Chapter 1.2 ‘Other appli- cable documents’ on page 5). 12.2 Connection values Electrical Data Value Unit 230 ±...
Declaration of conformity H3000 E Declaration of conformity 01/2023 Item no. 215251 EA no. EA-1291 Operating instructions...
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H3000 E Declaration of conformity KONFORMITÄTSERKLÄRUNG DECLARATION OF CONFORMITY DECLARATION DE CONFORMITE Taconova Group AG Nous __________________________________________________________________________ erklären in alleiniger Verantwortung, dass das Produkt declare under our sole responsibility that the product declarons sous notre seule responsabilite que le produit...
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Declaration of conformity H3000 E KONFORMITÄTSERKLÄRUNG DECLARATION OF CONFORMITY DECLARATION DE CONFORMITE Taconova Group AG Nous __________________________________________________________________________ erklären in alleiniger Verantwortung, dass das Produkt declare under our sole responsibility that the product declarons sous notre seule responsabilite que le produit...
H3000 E Appendix Appendix Operating instructions 01/2023 Item no. 215251 EA no. EA-1291...
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Appendix H3000 E Contents of the appendix Appendix for service personnel..........48 01/2023 Item no. 215251 EA no. EA-1291 Operating instructions...
H3000 E Appendix for service personnel Appendix for service personnel This appendix contains additional instructions and information that are only intended for the heating and sanitary technician. Logging in/out The PIN for logging in as service personnel is 1190. Personnel:...
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Appendix for service personnel H3000 E Saving/loading Resetting to factory setting To save data, a USB stick with the FAT or FAT32 file system should be used. Personnel: Heating and sanitary technician ‘System’ . Open ‘Save/load’ . Open ‘Reset factory settings’ .
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H3000 E Appendix for service personnel ‘Activation trend recording’ . Activate There are 4,650 data points available for each parameter. When a longer recording is made, the oldest data are continuously overwritten. There are 3 types of recordings: – Recording interval long : Allows data to be tracked over several days.
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Appendix for service personnel H3000 E Trends Trend no. Description Recording interval Supply temperature long Domestic hot water flow rate long Raw flow rate sensor data (domestic hot water flow rate × server short pulse rate) Domestic hot water temperature...
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H3000 E Appendix for service personnel Press and hold the service button (Fig. 13/1). Switch on the power supply. NOTICE! Certain cables in the controller box are live with 230 V voltage. Hold the service button until the LED status display slowly switches from green to red.
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Appendix for service personnel H3000 E Parameter settings and display values for service personnel The values without a value range correspond to the display values of sensors, control signals or software statuses. Values with value ranges are parameter settings. The values marked with * only appear when the log- in as service personnel has been performed using the PIN ( Ä...
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H3000 E Appendix for service personnel HMI text Description Value range *Year Current date: Year 1970 – 9999 *Month Current date: Month 1 – 12 *Day Current date: Day 1 – 31 *Hour Current time: Hours 0 – 23 *Minute Current time: Minutes 0 –...
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Appendix for service personnel H3000 E Main overview ► Heating control HMI text Description Value range HTG supply tem- Supply temperature of the heating water perature *Ctrl value HTG Control value for the control valve of the heating control valve...
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H3000 E Appendix for service personnel Main overview ► Manual settings HMI text Description Value range DHW valve (Man.) Control value for the valve for domestic hot water control when manual 0 – 100% operating mode is used (100% = valve fully open) HTG Valve (Man.)
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Appendix for service personnel H3000 E Main overview ► System ►Save/load HMI text Description Value range *Reset factory Resets all parameters to the delivery status ex-works Passive settings Active Ä Appendix A.2 ‘Saving/loading’ *Load settings Copy all settings from the USB stick (...
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