Checkpoint - Samsung DF60 8 G Series User Manual

Troubleshooting

Checkpoint

Problem
The product does not
turn on.
The product does not
operate.
The product makes
sounds.
The control panel
does not work.
The product vibrates.
The Refill Tank is
empty after one use.
Steam or air is
coming out from the
door.
48 English
• Tap Power to turn the product on.
• Make sure the power cord is properly plugged in.
• Make sure the circuit breaker is on.
• Make sure the power cord is plugged into a power outlet
rated for this product.
• Make sure the door is closed, and then tap Start/Pause
• If you hear water flowing or boiling sounds, the product is
preparing for a steam process. This is normal.
• Make sure Child Lock is off.
• The product may not operate if you have used any liquid
other than water. Please contact a Samsung service centre.
• The product may generate sounds when the compressor
operates. This is normal.
• The product may generate sounds when it circulates air. This
is normal.
• The product may generate sounds before and during a steam
process. This is normal.
• The product may generate sounds to pump out and drain the
water. This is normal.
• When opening the door, sounds may come from the Refill
Tank when the water is flowing through the pipe. This is
normal.
• If noises become louder, contact a Samsung service centre.
• After plugging in the product, wait for a moment and try
again. The control panel will respond 10 seconds after the
power cord has been plugged in.
• Clean the control panel and try again. If the problem
continues, contact a Samsung service centre.
• Make sure the product is installed on a solid, level surface.
• Make sure the product is level.
• The product consumes more water the first time it is used.
This is normal.
• Make sure there are no items caught in the door.
• Make sure the door is properly closed.
Action
.