Master MCA Alliance Series Installation And Operating Instructions Manual

Combination filter and softener

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MASTER
Water Conditioning Corp.
Installation and Operation Manual
MCA Alliance Series
Combination Filter and Softener
2022 Version

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Table of Contents
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Summary of Contents for Master MCA Alliance Series

  • Page 1 MASTER Water Conditioning Corp. Installation and Operation Manual MCA Alliance Series Combination Filter and Softener 2022 Version...
  • Page 2: Table Of Contents

    Table of Contents Model Number ..................1 Shipping Carton Description ..............1 Filter Media Packaging ................. 1 Water Softener Positioning ..............1 Control Valve ..................2 Service and Drain Piping ..............3-5 Electrical Requirements ................ 6 Brine Tank .................... 6 Filling Softener with Water ..............
  • Page 3: Shipping Carton Description

    Installation and Operating Instructions for Alliance Series Combination Systems Model #: _______ CFES-20/30/40T Birm Filter/Softener _______ CNS-20/30/40T Neutralizer/Softener _______ CTS-20/30/40T Activated Carbon/Softener Shipping Carton Description: Contents Description Mineral tank Distributor pipe and softening resin installed Brine tank 464 shutoff valve assembly Control Valve Control valve, bypass valve, and tailpiece kit Filter Media is Packaged as Follows: Model #...
  • Page 4: Control Valve

    Combination Unit Tank Loading: The 20/30 units have a vortech distributor and do not require gravel. The C-800 softening resin is already loaded in the bottom tank for all systems. 1. Remove yellow caplug from top of tank. DO NOT CUT white riser tube. 2.
  • Page 5: Service And Drain Piping

    4. Thread the control valve hand tight . Do not overtighten. Locate the bypass valve assembly that is packaged with the control valve. The bypass valve has two red handles that indicate flow direction, two threaded connections for the tail piece kit and two o’ring seal connections with nuts for the control valve.
  • Page 6 80 PVC is used make sure to follow the proper primer and solvent instructions.) 3. The drain line connection is 5/8 OD or ¾” npt and is located on the top left of the valve as you face the timer. It is recommended you install a ¾”...
  • Page 7 CSERIES COMBINATION UNIT Treated Air Gap Drain Master Water Conditioner Well Tank Brine tank Overflow fitting to floor drain gravity NOTE: All Master Water Conditioners must be installed after the well tank or water meter if its public water supply.
  • Page 8: Electrical Requirements

    Electrical Requirements: Always follow all local electrical codes when installing our water treatment equipment. 1. Provide an 115v/60Hz properly grounded dedicated electrical Outlet. (It’s very important that the polarity be correct) Avoid using outlets that are switch controlled. 2. Maximum amperage required is 5 amps. 3.
  • Page 9: Filling Softener With Water

    Filling Softener with Water: 1. Connect the MCA control valve transformer into the electrical outlet provided. 2. Press and hold the Up and Down arrows simultaneously for three seconds until the drive motor starts. When the drive motor stops, the display will read “C1”...
  • Page 10 Note: The control valve is set at the factory. You only need to set the time of day and regeneration time if required, which is preset at 2 am. Time of Day Setting 1) Press and hold the CLOCK button. The screen will display “Set Time”...
  • Page 11: Final Check

    Final Check: 1. Fill the brine tank with Solar Salt and the Res-Up Feeders with Res-Up (one quart is provided). 2. Make sure the drain line connection meets all plumbing codes and that the drain line size can handle the backwash flow rate of the softener. 3.
  • Page 13 Troubleshooting Problem: Water conditioner fails to regenerate. No soft water. Possible Cause Solution Power supply to MCA control has Determine reason for power been interrupted. interruption and correct. Reset time of day. Water pressure lost. Restore water pressure. Corrupted programming of MCA Reprogram timer assembly.
  • Page 14 Problem: Insufficient brine draw Possible Cause Solution Partially clogged injector or injector Inspect and clean injector and/or screen. injector screen assembly. Restricted flow rate in brine line. Check flow rate capabilities of the safety float/aircheck assembly. Insufficient water pressure. Increase water pressure above 25 psig (172kPa) minimum.
  • Page 15 Problem: Leak to Drain Possible Cause Solution No flow control installed in drain Install drain line flow control. line. Insufficient water pressure. Increase water pressure above 25 psig (172kPa) minimum. Damaged valve disk or obstruction Inspect and if damaged, replace all in valve disk.
  • Page 16 Problem: Timer does not display time of day Possible Cause Solution AC Adapter unplugged Connect power No electric power at outlet Repair outlet or use working outlet Defective AC Adapter Replace AC Adapter Defective PC Board Replace PC Board Problem: Timer does not display correct time of day Possible Cause Solution Switched outlet...
  • Page 17 Problem: Control valve does not regenerate automatically when UP and DOWN buttons are held and depressed Possible Cause Solution AC adapter unplugged Connect AC adapter No electric power at outlet Repair outlet or use working outlet Broken drive gear or drive cap Replace drive gear assembly assembly Defective PC board...
  • Page 18 Error Codes Display Description Cause E1 (1001) Unable to recognize start of Defective motor, damaged regeneration wiring, or poor wire connection. E2 (1002) Unexpected electrical or Defective motor, damaged mechanical stall wiring, poor wire connection, or mechanical component failure. E3 (1003) Motor running too long or Damaged wiring, poor wire timeout during piston...
  • Page 25 All defective parts shall be returned prepaid to Master Water Conditioning Corporation for inspection. Master shall not be liable for labor charges other than Master factory repairs. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
  • Page 26 MCA COMBINATION UNIT TIME CLOCK NORMAL DISPLAY TIME OF DAY DAYS TO NEXT REGEN CONFIGURATION CLOCK (3 SECONDS) CLOCK (3 SECONDS) PROGRAM CHART Program Backwash Brine Draw Backwash Rinse Brine Refill 1-99 1-99 1-99 1-99 Skipped CNS-20-10 CNS-30-10 CNS-40-14 Skipped 1-99 Skipped 1-99...
  • Page 27: Manual Regeneration

    CLOCK MINUTES MIN. FILL OF REFILL CLOCK SET DAYS TO REGEN 1-99 DAYS 7-DAY CLOCK Regen ONLY ACTIVE Hour WITH A DP SWITCH MANUAL REGENERATION REGENERATE NOW: •PRESS BOTH ARROWS FOR 4 SECONDS, MOTOR WILL START REGENERATE TONIGHT: •PRESS BOTH ARROWS FOR 1 SECOND (SIMULTANEOUSLY) ADVANCE THROUGH EACH REGENERATION CYCLE ONCE REGEN HAS BEGUN...
  • Page 28 SEVEN DAY OPTION CLOCK (3 SECONDS) Regen SET HOUR OF DAY Hour FOR REGENERATION CLOCK Regen SET MINUTES OF DAY Hour FOR REGENERATION CLOCK SET CURRENT DAY OF WEEK (d1 IS SUNDAY) CLOCK CHOOSE REGEN Regen DAY OF WEEK (SUNDAY) Regen Do not Regen CLOCK...
  • Page 29 1-99 DAY OPTION (3 SECONDS) CLOCK AND SET HOUR OF DAY Regen FOR REGENERATION Hour CLOCK Regen SET MINUTES OF DAY Hour FOR REGENERATION CLOCK SET DAYS BETWEEN Days to Regen REGENERATIONS...
  • Page 30: Error Codes

    Error Codes...

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