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• Follow
Q5
and try again.
Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to
https://www.tp-link.com/support/faq/2718/
Q5. What should I do if Deco suddenly lost internet access?
• Visit
192.168.68.1
on a web browser and log in with your TP-Link ID. Tap
If the Interent IP address is
1) Make sure that the SIM card is working stably when it's inserted in your phone at the same place or confirm with your ISP that the SIM is working
properly.
2) Launch the Deco app and go to
If the Internet IP address is 0.0.0.0, try the following methods:
1) Check with your ISP to make sure that your SIM card supports the network type which your Deco supports. Also, make sure the SIM card works
properly when it's inserted to your phone.
2) Contact your ISP to get the PIN Code of your SIM card , then go to
3) Launch the Deco app, go to
not
0.0.0.0, try the following methods:
More
>
Advanced
>
DHCP
More
>
Advanced
>
Internet
Internet
and check the
Server, change the Primary DNS to 8.8.8.8, and change the Secondary DNS to 8.8.4.4.
More
>
Advanced
>
>
Mobile ISP
to create a new profile. Contact your ISP for the necessary information.
Internet IP
Address.
PIN Management
>
PIN Code
on the Deco app to fill it in.
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