INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® Heliotherm Wärmepumpentechnik Ges.m.b.H. Sportplatzweg 18 A-6336 Langkampfen / Tirol Tel. +43 (0)5332 / 87496-0 Fax +43 (0)5332 / 87496-30 info@heliotherm.com www.heliotherm.com Safety Notice Any changes and/or manipulations made to the factory suggested settings will cancel the warranty claim.
CONTENT 1. CONTROLLING ELEMENT 1.1 Controlling element web control p. 5 ® 1.1 Menu control p. 6 1.2 Certification p. 7 2. BASIC OPERATION 2.1 Setting operating mode p. 10 2.2 Setting day-time room temperature p. 10 2.3 Setting night-time room temperature p.
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INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 7. HOT WATER 7.1 Hot water treatment p. 24 7.2 Circulation p. 24 8. MIXER 1 p. 25 9. MIXER 2 p. 25 10. SOLAR SYSTEM p. 25 11. MANUAL OPERATION p.
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1. CONTROL ELEMENT 1.1 Control element web control ® 6 Dial & Select (turning knob) 1 Visual display 3 Select “OK“ to change values 2 Menu option and confirm Soft Key support 7 3 Color LED 4 + 5 Soft Keys Yellow _________ Stand-by Yellow blinking __ Time delay green _________ Heat pump operating...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 1.2 Menu control The menu can be controlled with 3 elements: • For menu jumps to the previous level or for leaving the current level, the left button „Z“ is pressed. •...
The Austrian national EHPA Quality Label Commission certifies the listed heat pump(s) according to the requirements of the EHPA Quality Regulation V1.4/2011 from the European Heat Pump Association (EHPA). Wärmepumpen Typ Luft/Wasser Heat pump type Air/Water Modelle HP06L-K-BC, HP08L-K-BC, HP10L-K-BC, HP12L-K-BC Models Vertreiber Heliotherm Wärmepumpentechnik Ges.m.b.H. Sportplatzweg 18 Distributed by 6336 Langkampfen...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 2. BASIC OPERATION Basic operation In this display, the basic parameters such as date/time, type of operational requirement, operating mode, requi- rement RL-T / PU-T, HCI temperature, hot water tem- 12.09.12 10 : 23 perature and lead times are displayed with the current...
2.3 Setting Night HCI T • The night-time room temperature is automatically reduced by the setback temperature. • The switching times can be changed in the menu time programme / TP heating (description on page 10). • The setback temperature can be changed in the menu heating circuit / target value (description on page 16) and is preset to -3 K(referred to the return temperature heating system).
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 2.6 Display of the current status of the heat pump with counter In the left field, the current mode of the heat pump is Basic operation displayed, and in the right field the remaining time until the action is completed and the heat pump changes to RE_T (23) 27 C...
3.2 Setting Time programme heating (TP heating) In this programme, the switching times of the heating Edit circuit are set. Day: Thursday Upon delivery of the heat pump, the heating programme is set to the following default parameters: 1. 00:00 -Nor- 24:00 Switching time 1: MON - SUN normal operation Back...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® • Copying: Copying In the first line, the days are displayed which are set identically. Mo Tu We Th Fr Sa Su In the next line, you can copy the switching time >>>...
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• Edit: a) Select the desired day (MON - SUN). Edit b) Select the switching time to be changed: Once you Day: Thursday have selected the preset switching time, you can change its start and end time. The minimum time interval is 15 minutes. 1.
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 3.4 Setting Time programme circulating pump (CP circ. pu.) Edit In this programme, the switching times for the circulating pump are set. Day: Monday Upon delivery of the heat pump, the circulating pump is set to the following default parameters: 1.
If you want to apply the set switching time of a day to Copying another day, click on the menu „copying“. Mo Tu We Th Fr Sa Su • Copying: >>> In the first line, the days are displayed which are set identically.
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 3.6 Setting time programme party In this programme, you can define the period in which Party the heat pump shall switch to continuous operation and when it shall switch to the previously entered operating mode after the specified time is elapsed.
4. TEMPERATURES 4.1 Display temperatures In this programme, all heating relevant temperatures Temperatures such as outdoor temperature as well as corresponding current temperature values are displayed. Outdoor temp (15) 16.0 C a) Outdoor temperature / specification in °C (The value in brackets is the current temperature Tapw temp 23.8 C value;...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 5. HOUR METER (operating hours) 5.1 Display hour meter The maximum display of the hour meter is 99,999 hours. The hour meter can be reset to 0 by your heating expert. The programme hour meter is subdivided in: 1) Hour meter compressor: a) Overall operating hours...
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3) Hour meter 2nd level: HM 2nd level a) Overall operating hours b) Hot water operation Overall 00055 h c) Heating operation HW Operation 00020 h d) Switching impulses Heating Operation 00035 h e) Overall f) Hot water Back g) Heating h) Date display begin of measurement HM 4w valve 4) 4-way valve - only with active cooling or air HP...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 6. HEATING CIRCUIT It has already been described in the basic menu how you can enter the target heating value. Further target values re- garding the heating circuit are entered in the menu heating circuit / target values.
6.2 Heating curve The heating curve slope describes the ratio between heat Heating curve generator and return temperature change in respect to the outdoor temperature change and refers to the lowest TargetRE 18 C 22 C outdoor temperature taken as a basis for the heat requi- rement calculation.
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 7. HOT WATER 7.1 Hot water treatment (HW treatment) Target value • Target value: HW Norm 43 C a) Hot water normal temperature: HW Min 15 C Within the time programme, the temperature may decrease by 5 K hysteresis;...
Adjustment range circulation: After-running time: 0 to 10:59 min. Activation delay: 0 to 15:59 min. Timer: Yes/no Flow controller: Status display Flow control 8. MIXER 1 Target value M 1 or M 2 Basic operation M 1 or M 2 Heating curve M 1 or M 2 (see page 22 ->...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 13. EFFICIENCY Provided that a heat meter or an electric meter is instal- led next to the heat pump, the current meter readings in proximity of the heat pump in kWh or the output of the electric meter can be read.
14. USER LEVEL for the Heliotherm competence partner 15. FAULT CLEARANCE Main menu User level If the heat pump should indicate a fault (red LED) due to Fault clearance an operating error (e.g. a sensor has exceeded the speci- fied limit), confirm the function fault clearance with yes in the main menu.
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® 16. PRESET VALUES Following commissioning of the heat pump, please write down the pre-set values of the controller in order to be able to reset the performed changes.
17. MENU TREE 17.1 Main menu: Basic operation Submenu on page 7 Time programmes Submenu on page 9 Temperatures Submenu on page 16 Operating hours Submenu on page 17 Heating circuit Submenu on page 18 Hot water treatment* Submenu on page 20 Mixer 1* Mixer 2* Solar system*...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® MAIN MENU 17.2 Basic operation: Date / time Operating mode Automatics Cooling Summer Cont. operat. Setback Holiday Party Main sw.* EVU blocking Requirement No req. Cooling* Heating* External* HU_TP* 10 to 25 °C 10 to 50 °C for users...
MAIN MENU 17.3 Time programmes: Time Time Date Day of the week TP Heizung Copying Editing TP Hot water* Copying Editing CP Circ. pu.* Copying Editing Holiday Departure Arrival Active On / Off Party Heating time RET min TP Mixer 1* Copying Editing Holiday M1*...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® MAIN MENU 17.4 Temperatures: Outdoor temp. Undercooling* * Room temp. 1* Mixer1 LT* Tap water temp.* Mixer1 RET* Feed temp. Mixer2 LT* Return temp. Mixer2 RET* Buffer temp.* Solar CT1* Hot gas temp.
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® Solar pump2* Switching impulses* Measurement since BSZ 2. Stufe Overall HW operat. Heat. operat. Switching impulses* Overall HW operat. Heat. operat * depends on machine type, software Measurement since version and settings HM 4wvalve* 4wvalve...
MAIN MENU 17.7 Hot water treatment:* HW Treatment Target value HW norm 10 to 50 °C für Benutzer HW min 5 to 45 °C HW circulation After-running Time Activation delay. Timer Yes / No Flow control Off / On** *depends on machine type, software version and setting ** Display for controlling flow controller Off/On cannot be set For detailed information on the menu Hot water treatment refer to page 24...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® MAIN MENU 17.8 Mixer 1*: Target value M1 Target room 10 to 25 °C Heating temp. 1 to 10 K Setback temp. -1 to -10 K T prog Basic op. M1 Date / Time Operating mode 10 to 25 °C...
MAIN MENU 17.9 Mixer 2*: Target value M2 Target room 10 to 25 °C VLT min 5 to 20 °C Heating temp. 1 to 10 K Setback temp. -1 to -10 K T prog Grundbed. M2 Date / Time Operating mode 10 to 25 °C Automatics Cooling...
INSTRUCTION MANUAL Control Unit web control 321 - CUSTOMER LEVEL ® MAIN MENU 17.11 Manual operation: All values set to Auto For detailed information refer to menu Manual operation on page 25 MAIN MENU 17.12 Safety chain: Query ES motor prot.* Transducer* Suction gas* ES_spread...
MAIN MENU 17.13 Efficiency:* Electric meter N Volt. L1 N Volt. L2 N Volt. L3 Curr. L1 Curr. L2 Curr. L3 Power Overall. Net frequ. Energy meter WMZ_flow WMZ_Temp. On WMZ_Temp. Off WMZ_Temp. diff. WMZ_Output Energy values Heating circuit Heat Output Hot water* Heat*...
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HELIOTHERM - AGENERAL SAFETY NOTES Duty of care of the operator Heliotherm heat pumps were designed and manufactured according to the requirements of the harmonised Euro- pean standards and the national standards and guidelines. This guarantees maximum safety. Such safety can only be guaranteed if the operator of the machine works in compliance with his duty of care and all required measures.
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Basic safety measures The Heliotherm operating instructions must be kept in close proximity to the machine. This means that all persons who have to perform settings on the controller can refer to the operating instructions at anytime. All safety labels and operating labels on the machine must always be kept in a good and legible condition. Damaged...
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Always comply with the regulations on avoiding waste and on proper recycling! Modifications to the machine Planned modifications to the machine must be approved in writing by Heliotherm or the Heliotherm competence partner. Unauthorised modifications may not be performed to the machine for safety reasons.
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